4.1
Very Good

Summary of 2,300 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

Good city hotel. Close to River Walk. Good for sightseeing with nearby parking areas.

Location

4.3/5
570 reviews

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

WiFi

4.0/5
7 reviews

Good internet service. Average wifi quality.

Service

3.6/5
507 reviews

Service and reception relatively professional and friendly but housekeeping is not great. Valet service is ok. Room service could have been improved. Great hotel security. Booking process should be better organized.

Breakfast

2.9/5
263 reviews

Affordable, fairly tasty breakfasts.

Room

2.5/5
750 reviews

Rooms are old and poorly-maintained, although views are OK. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Big rooms with excellent minibars and great kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

1.1/5
493 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Pool

0.9/5
70 reviews

Pool in need of cleaning.

Rated 3.9/5 based on reviews from families.

Good restaurants & bars in the area. Good kitchenette.

Location

4.3/5
229 reviews

Great location. Pricey, inconvenient parking. Near city centre with great sightseeing and nearby restaurants.

Service

3.5/5
189 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok. Room service could have been improved.

Breakfast

3.0/5
97 reviews

Breakfast is average.

Value

2.7/5
43 reviews

Fairly good value for money.

Room

2.3/5
287 reviews

Outdated badly kept up rooms with inadequate televisions and air conditioners. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem. Average view.

Cleanliness

0.9/5
183 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Pool

0.9/5
34 reviews

Pool in need of cleaning.

Rated 3.9/5 based on reviews from couples.

Near city centre.

Location

4.2/5
97 reviews

Great location. Pricey, inconvenient parking. Near to downtown with good options for sightseeing.

Service

3.8/5
74 reviews

Service and reception relatively professional and friendly but housekeeping is not great. Valet service is ok.

Room

3.0/5
111 reviews

So-so rooms with acceptable views. Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem.

Value

2.8/5
19 reviews

Fairly good value for money.

Breakfast

2.8/5
43 reviews

Breakfast is average.

Cleanliness

1.4/5
72 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Pool

1.0/5
12 reviews

Pool should be renewed.

Rated 3.7/5 based on reviews from solo travelers.

Good minibar.

Location

4.2/5
15 reviews

Great location.

Service

3.8/5
19 reviews

Friendly service.

Breakfast

3.2/5
13 reviews

Breakfast is average.

Comfort

2.5/5
9 reviews

More comfort would be nice.

Room

2.3/5
20 reviews

Poorly maintained and cleaned rooms.

Cleanliness

1.2/5
9 reviews

Rooms could be cleaner.

Rated 4.0/5 based on reviews from business travelers.

Great location. Fantastic service.

Location

4.4/5
9 reviews

Great location.

Service

3.6/5
7 reviews

Fantastic service.

Room

1.9/5
13 reviews

Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

1.0/5
11 reviews

Rooms could be cleaner.

Rated 3.6/5 based on reviews from all travelers.

Good city hotel. Close to River Walk. Good for sightseeing with nearby parking areas.

Location

4.3/5
510 reviews

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

Service

3.7/5
467 reviews

Service and reception relatively professional and friendly but housekeeping is not great. Valet service is ok. Room service could have been improved. Great hotel security. Booking process should be better organized.

WiFi

3.7/5
6 reviews

Good internet service. Average wifi quality.

Breakfast

2.8/5
224 reviews

Affordable, fairly tasty breakfasts.

Room

2.5/5
696 reviews

Rooms are old and poorly-maintained, although views are OK. Rooms have cleanliness complaints and low rated A/C, furniture, and beds. Big rooms with excellent minibars and great kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

1.1/5
459 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Pool

1.0/5
68 reviews

Pool in need of cleaning.

Rated 3.7/5 based on reviews from families.

Good kitchenette.

Location

4.4/5
201 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Service

3.6/5
169 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping. Valet service is ok. Room service could have been improved.

Breakfast

3.0/5
79 reviews

Breakfast is average.

Value

2.8/5
35 reviews

Fairly good value for money.

Room

2.2/5
260 reviews

Outdated badly kept up rooms with inadequate televisions and air conditioners. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem. Average view.

Cleanliness

0.9/5
169 reviews

Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.

Pool

0.9/5
33 reviews

Pool in need of cleaning.

Rated 3.7/5 based on reviews from couples.

Near city centre.

Location

4.1/5
92 reviews

Great location. Pricey, inconvenient parking. Near to downtown with good options for sightseeing.

Service

3.9/5
68 reviews

Friendly and professional service, with great reception but subpar housekeeping. Valet service is ok.

Room

3.0/5
104 reviews

So-so rooms with acceptable views. Complaints about maintenance and cleanliness in rooms and bathrooms. Outdated room and furniture, and problems with the A/C. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem.

Value

2.8/5
19 reviews

Fairly good value for money.

Breakfast

2.7/5
36 reviews

Breakfast is average.

Cleanliness

1.4/5
67 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Pool

1.0/5
12 reviews

Pool should be renewed.

Rated 3.4/5 based on reviews from solo travelers.

Good minibar.

Location

4.1/5
11 reviews

Great location.

Service

3.8/5
15 reviews

Friendly service.

Breakfast

3.2/5
10 reviews

Breakfast is average.

Value

2.8/5
5 reviews

Fairly good value for money.

Comfort

2.5/5
9 reviews

More comfort would be nice.

Room

2.3/5
19 reviews

Poorly maintained and cleaned rooms.

Cleanliness

1.3/5
8 reviews

Rooms could be cleaner.

Rated 3.7/5 based on reviews from business travelers.

Great location.

Location

4.4/5
7 reviews

Great location.

Service

3.6/5
6 reviews

Fantastic service.

Room

1.8/5
12 reviews

Poorly cleaned rooms with uncomfortable furniture.

Cleanliness

0.9/5
10 reviews

Rooms could be cleaner.

Rated 3.9/5 based on reviews from all travelers.

Good city hotel. Close to River Walk. Good for sightseeing with nearby parking areas.

Location

4.1/5
52 reviews

Great location with excellent sightseeing. Parking is rare.

Service

3.5/5
33 reviews

Poor quality housekeeping, but decent, friendly service staff.

Breakfast

3.0/5
35 reviews

Breakfast is average.

Room

2.5/5
45 reviews

Big, decent rooms. Badly cleaned rooms and uncomfortable beds and furniture.

Food

1.9/5
6 reviews

Food could be better.

Cleanliness

1.1/5
31 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Rated 3.9/5 based on reviews from families.

Friendly service.

Location

4.2/5
27 reviews

Well-located, although unfortunately the parking isn't easy.

Service

3.5/5
19 reviews

Friendly service.

Breakfast

2.9/5
17 reviews

Breakfast is average.

Value

2.8/5
7 reviews

Fairly good value for money.

Comfort

2.5/5
13 reviews

Reasonably comfortable, large rooms, but disliked beds.

Room

2.2/5
24 reviews

Spacious but not particularly clean rooms, and poorly rated beds.

Vibe

1.3/5
7 reviews

Vibe is not too good.

Cleanliness

1.1/5
13 reviews

Rooms could be cleaner.

Rated 4.0/5 based on reviews from couples.

Great location.

Service

3.5/5
5 reviews

Service is adequate.

Breakfast

2.9/5
6 reviews

Breakfast is average.

Room

2.2/5
6 reviews

Room needs to be improved.

Cleanliness

1.1/5
5 reviews

Could use a good cleaning.