4.4
Excellent

Summary of 2,404 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Fantastic service. Great location.

Service

4.5/5
599 reviews

Efficient, friendly service with a nice reception. Great valet service. Housekeeping and management are lacking. Hotel security is ok.

Location

4.1/5
546 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Breakfast

3.8/5
342 reviews

Great and affordable breakfast.

Room

3.4/5
701 reviews

Rooms are generally OK but old with poor air conditioning and TV's. Excellent views, but some issues with beds and room maintenance. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem. Small rooms and poorly cleaned bathrooms.

Cleanliness

3.0/5
396 reviews

Acceptably clean rooms and dining area. Clean hotel facilities. Bathrooms and pool area are inadequately clean.

WiFi

1.6/5
7 reviews

Wifi quality could be improved.

Pool

1.1/5
106 reviews

Pool in need of cleaning.

Rated 4.1/5 based on reviews from families.

Great shopping. Near city centre.

Service

4.4/5
268 reviews

Friendly and professional service, with great reception but subpar housekeeping. Great valet service.

Location

3.9/5
247 reviews

Great location. Pricey, inconvenient parking. Near downtown with great sightseeing and shopping.

Breakfast

3.5/5
155 reviews

Great and affordable breakfast.

Room

3.1/5
332 reviews

Rooms are generally OK but old with poor air conditioning and TV's. Excellent views, but some issues with beds and room maintenance. Big rooms with excellent minibars and great kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

2.7/5
189 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

Value

2.6/5
83 reviews

Fairly good value for money. Fair breakfast prices.

Vibe

1.4/5
35 reviews

Vibe is not too good. Hotel could use some updating. Atmosphere could be friendlier. Entrance area is not particularly attractive.

Pool

1.1/5
66 reviews

Pool in need of cleaning.

Rated 4.2/5 based on reviews from couples.

Good minibar. Fair breakfast prices.

Service

4.2/5
56 reviews

Efficient, friendly service with a nice reception. Great valet service.

Location

4.2/5
55 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Breakfast

3.8/5
37 reviews

Tasty breakfast.

Room

3.6/5
68 reviews

Rooms spacious and relatively tidy. Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Shower can be a problem.

Cleanliness

3.2/5
39 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Comfort

3.0/5
36 reviews

Reasonably comfortable, large rooms, but disliked beds.

Value

3.0/5
19 reviews

Fairly good value for money.

Vibe

1.5/5
8 reviews

Vibe is not too good.

Pool

1.2/5
9 reviews

Pool should be renewed.

Rated 3.9/5 based on reviews from solo travelers.

Clean hotel facilities. Great location.

Service

4.4/5
12 reviews

Friendly service.

Location

4.2/5
15 reviews

Great location with excellent sightseeing.

Breakfast

3.9/5
10 reviews

Tasty breakfast.

Comfort

2.8/5
12 reviews

Reasonably comfortable, large rooms, but disliked beds.

Room

2.8/5
21 reviews

Rooms are spacious and acceptably tidy, but beds are not great.

Cleanliness

2.6/5
10 reviews

Room cleanliness is acceptable.

Vibe

1.3/5
5 reviews

Vibe is not too good.

Rated 4.3/5 based on reviews from business travelers.

Friendly service. Spacious rooms.

Service

4.3/5
15 reviews

Friendly service.

Location

4.1/5
11 reviews

Great location.

Breakfast

3.8/5
11 reviews

Tasty breakfast.

Room

3.2/5
20 reviews

Rooms are spacious and acceptably tidy, but beds are not great.

Cleanliness

3.0/5
10 reviews

Room cleanliness is acceptable.

Value

3.0/5
6 reviews

Fairly good value for money.

Comfort

3.0/5
13 reviews

Reasonably comfortable, large rooms, but disliked beds.

Rated 4.1/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Fantastic service. Great location.

Service

4.5/5
555 reviews

Efficient, friendly service with a nice reception. Great valet service. Housekeeping and management are lacking. Hotel security can be an issue.

Location

4.1/5
507 reviews

Great location. Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly.

Breakfast

3.8/5
313 reviews

Great and affordable breakfast.

Room

3.4/5
644 reviews

Rooms are generally OK but old with poor air conditioning and TV's. Excellent views, but some issues with beds and room maintenance. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem. Small rooms and poorly cleaned bathrooms.

Cleanliness

3.0/5
364 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

WiFi

1.6/5
7 reviews

Wifi quality could be improved.

Pool

1.1/5
97 reviews

Pool in need of cleaning.

Rated 4.0/5 based on reviews from families.

Great shopping.

Service

4.4/5
249 reviews

Friendly and professional service, with great reception but subpar housekeeping. Great valet service.

Location

3.9/5
231 reviews

Great location. Near downtown with great sightseeing and shopping. Pricey, inconvenient parking.

Breakfast

3.5/5
137 reviews

Great and affordable breakfast.

Room

3.1/5
305 reviews

Room cleanliness is acceptable. Poorly air conditioned rooms with subpar beds and bathroom cleanliness. Older, poorly maintained rooms with poorly rated furniture, although views are nice. Big rooms with excellent minibars and great kitchenettes. Shower can be a problem.

Cleanliness

2.8/5
169 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.

Value

2.6/5
75 reviews

Fairly good value for money. Fair breakfast prices.

Vibe

1.5/5
30 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier.

Pool

1.1/5
61 reviews

Pool in need of cleaning.

Rated 4.2/5 based on reviews from couples.

Fair breakfast prices. Professional service.

Service

4.3/5
50 reviews

Efficient, friendly service with a nice reception. Great valet service.

Location

4.2/5
48 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Breakfast

3.9/5
33 reviews

Tasty breakfast.

Room

3.6/5
56 reviews

Rooms spacious and relatively tidy. Rooms need better maintenance with complaints about beds, furniture, and bathrooms. Shower can be a problem.

Cleanliness

3.1/5
35 reviews

Room cleanliness is acceptable. Clean hotel facilities.

Comfort

3.1/5
32 reviews

Reasonably comfortable, large rooms, but disliked beds.

Value

2.9/5
16 reviews

Fairly good value for money.

Vibe

1.6/5
7 reviews

Vibe is not too good.

Pool

1.1/5
7 reviews

Pool should be renewed.

Rated 3.8/5 based on reviews from solo travelers.

Clean hotel facilities. Great location.

Service

4.3/5
9 reviews

Fantastic service.

Location

4.2/5
9 reviews

Great location.

Breakfast

3.9/5
9 reviews

Tasty breakfast.

Cleanliness

2.6/5
8 reviews

Room cleanliness is acceptable.

Room

2.6/5
14 reviews

Room cleanliness is acceptable.

Rated 4.4/5 based on reviews from business travelers.

Friendly service. Spacious rooms.

Service

4.4/5
13 reviews

Friendly service.

Location

4.2/5
9 reviews

Great location.

Breakfast

3.8/5
9 reviews

Tasty breakfast.

Room

3.2/5
18 reviews

Rooms are spacious and acceptably tidy, but beds are not great.

Cleanliness

3.0/5
9 reviews

Room cleanliness is acceptable.

Value

2.9/5
5 reviews

Fairly good value for money.

Comfort

2.9/5
12 reviews

Reasonably comfortable, large rooms, but disliked beds.

Rated 4.1/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Fantastic service. Great location.

Service

4.3/5
39 reviews

Service is professional and friendly.

Location

4.2/5
31 reviews

Well-located, although unfortunately the parking isn't easy.

Breakfast

3.6/5
23 reviews

Tasty breakfast.

Room

3.3/5
43 reviews

Rooms are spacious and acceptably tidy, but beds are not great.

Comfort

2.9/5
22 reviews

Reasonably comfortable, large rooms, but disliked beds.

Cleanliness

2.8/5
28 reviews

Room cleanliness is acceptable.

Value

2.8/5
11 reviews

Fairly good value for money.

Vibe

1.4/5
8 reviews

Vibe is not too good. Hotel could use some updating.

Pool

1.1/5
7 reviews

Pool should be renewed.

Rated 4.3/5 based on reviews from families.

Friendly service. Tasty breakfast.

Service

4.5/5
19 reviews

Friendly service.

Location

4.2/5
14 reviews

Great location.

Breakfast

3.8/5
16 reviews

Tasty breakfast.

Room

3.0/5
23 reviews

Rooms are spacious and acceptably tidy, but beds are not great.

Comfort

2.8/5
14 reviews

Reasonably comfortable, large rooms, but disliked beds.

Cleanliness

2.7/5
18 reviews

Room cleanliness is acceptable.

Value

2.6/5
7 reviews

Fairly good value for money.

Vibe

1.3/5
5 reviews

Vibe is not too good.

Pool

1.0/5
5 reviews

Pool should be renewed.

Rated 4.0/5 based on reviews from couples.

Great location. Fantastic service.

Service

4.2/5
5 reviews

Fantastic service.

Location

4.0/5
5 reviews

Great location.

Room

3.2/5
8 reviews

Room is all right.