4.2
Very Good

Summary of 6,733 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.5/5
1609 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

Service

4.3/5
1590 reviews

"Friendly and professional staff, and great laundry service." Great waitstaff, housekeepers, bartenders, and receptionists. Great concierge service. Room service is average. Management should be more attentive. Booking process is sufficient. Recreation staff is nice. Great hotel security.

Food

4.2/5
522 reviews

"Great seafood in a clean, excellent restaurant." Great snacks and desserts. Food is relatively good value, and side dishes are of average quality.

Room

3.6/5
1811 reviews

"Rooms are clean and relatively new, with great beds and views." Small rooms and bathrooms, with poor quality minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

WiFi

3.4/5
100 reviews

"WiFi is good value. Wifi quality could be improved."

Breakfast

3.2/5
351 reviews

"Breakfast is decent but expensive."

Bar and Beverages

3.2/5
49 reviews

"Bar is alright with good drinks. Good bar service."

Amenities

2.8/5
286 reviews

"Hotel building and grounds are alright." Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

Comfort

2.7/5
998 reviews

"Relatively comfortable, with good beds." Small rooms and bathrooms, with insufficient A/C and too much noise.

Value for money

2.6/5
494 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Free internet.

Rated 4.4/5 based on reviews from couples.

"Great shopping. Near city centre."

Service

4.5/5
53 reviews

"Friendly service and great reception."

Cleanliness

4.4/5
21 reviews

"Clean hotel facilities. Clean rooms."

Location

4.3/5
68 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Room

3.4/5
63 reviews

"Guests complained about the bathrooms and room sizes." Rooms are spotless with comfy beds.

Breakfast

3.3/5
13 reviews

"Breakfast is average."

Vibe

3.0/5
8 reviews

"Decent vibe."

Comfort

2.8/5
30 reviews

"Smaller, noisy rooms but comfortable beds."

Amenities

2.6/5
8 reviews

"Average hotel building."

Value for money

2.5/5
17 reviews

"Fairly good value for money."

Rated 4.2/5 based on reviews from families.

"Clean hotel facilities. Wonderful sightseeing."

Location

4.5/5
38 reviews

"Great location with excellent sightseeing."

Service

4.5/5
33 reviews

"Friendly service and great reception."

Cleanliness

4.3/5
13 reviews

"Clean rooms."

Food

4.3/5
8 reviews

"Delicious food."

Breakfast

3.5/5
9 reviews

"Breakfast is average."

Room

3.2/5
34 reviews

"Tidy rooms with excellent beds." Small rooms with below average bathrooms and poor maintenance.

Value for money

2.8/5
10 reviews

"Fairly good value for money."

Comfort

2.5/5
21 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 4.4/5 based on reviews from business travelers.

"Great reception. Comfortable beds."

Location

4.5/5
15 reviews

"Great location."

Cleanliness

4.4/5
7 reviews

"Clean rooms."

Service

4.3/5
19 reviews

"Friendly service and great reception."

Food

4.2/5
10 reviews

"Delicious food."

Room

3.5/5
22 reviews

"Tidy rooms with excellent beds."

Comfort

2.8/5
11 reviews

"Relatively comfortable, with good beds."

Value for money

2.5/5
10 reviews

"Fairly good value for money."

Rated 3.9/5 based on reviews from solo travelers.

"Friendly service. Delicious food."

Location

4.6/5
13 reviews

"Great location."

Food

4.3/5
6 reviews

"Food is great, especially the desserts."

Service

4.3/5
15 reviews

"Friendly service."

Breakfast

3.4/5
10 reviews

"Breakfast is average."

Room

3.2/5
17 reviews

"Small, but acceptable, rooms."

Vibe

3.1/5
6 reviews

"Decent vibe."

Amenities

2.8/5
7 reviews

"Average hotel building."

Comfort

2.5/5
10 reviews

"Small, comfortable rooms."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.5/5
49 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

4.1/5
46 reviews

"Friendly service and great reception."

Breakfast

3.3/5
18 reviews

"Breakfast is average."

Vibe

3.0/5
8 reviews

"Decent vibe."

Room

2.9/5
65 reviews

"Rooms are clean and decent overall with okay beds." Small rooms, inadequate A/C, and poor bathrooms.

Amenities

2.5/5
7 reviews

"Average hotel building."

Value for money

2.5/5
23 reviews

"Fairly good value for money."

Comfort

2.2/5
48 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.5/5
1278 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

Service

4.4/5
1340 reviews

"Friendly bar staff, but poorly rated management." Professional restaurant service, housekeeping and reception. Room service is average. Great concierge service. Booking process is sufficient. Recreation staff is nice.

Food

4.3/5
463 reviews

"Great dining experience, with a clean and moderately priced restaurant." Great menu offering lovely seafood, desserts and snacks.

Room

3.7/5
1484 reviews

"Clean rooms with wonderful beds and stunning views." Small rooms and bathrooms, with poor quality minibars. Substandard furniture, A/C, TV's and kitchenettes. Shower was ok.

WiFi

3.4/5
84 reviews

"WiFi is good value. Wifi quality could be improved."

Bar and Beverages

3.1/5
45 reviews

"Standard bar. Good bar service."

Breakfast

3.0/5
219 reviews

"Breakfast is decent but expensive."

Comfort

2.8/5
783 reviews

"Relatively comfortable, with good beds." Small rooms and bathrooms, with insufficient A/C and too much noise.

Amenities

2.8/5
249 reviews

"Hotel building and grounds are alright." Outdated facilities with a decent entrance area. Elevator in need of updating. Unspectacular architecture.

Rated 4.4/5 based on reviews from couples.

"Great shopping. Wonderful sightseeing."

Service

4.5/5
44 reviews

"Friendly service and great reception."

Location

4.3/5
56 reviews

"Well-located, although unfortunately the parking isn't easy." Good shopping and sightseeing.

Room

3.4/5
57 reviews

"Guests complained about the bathrooms and room sizes." Rooms are spotless with comfy beds.

Breakfast

3.3/5
10 reviews

"Breakfast is average."

Comfort

2.8/5
25 reviews

"Small, decently comfortable rooms with excellent beds."

Amenities

2.6/5
8 reviews

"Average hotel building."

Value for money

2.5/5
16 reviews

"Fairly good value for money."

Rated 4.2/5 based on reviews from families.

"Clean hotel facilities. Clean rooms."

Location

4.5/5
28 reviews

"Great location."

Service

4.4/5
27 reviews

"Friendly service."

Cleanliness

4.3/5
11 reviews

"Clean rooms."

Room

3.2/5
26 reviews

"Small, clean, adequate rooms with great beds."

Comfort

2.5/5
14 reviews

"Small rooms with complaints about comfort, but good beds."

Rated 4.3/5 based on reviews from business travelers.

"Great reception. Comfortable beds."

Location

4.5/5
13 reviews

"Great location."

Cleanliness

4.4/5
7 reviews

"Clean rooms."

Service

4.3/5
18 reviews

"Friendly service and great reception."

Food

4.2/5
9 reviews

"Delicious food."

Room

3.5/5
21 reviews

"Tidy rooms with excellent beds."

Comfort

2.9/5
10 reviews

"Relatively comfortable, with good beds."

Value for money

2.6/5
8 reviews

"Fairly good value for money."

Rated 3.9/5 based on reviews from solo travelers.

"Friendly service. Delicious food."

Location

4.6/5
5 reviews

"Great location."

Service

4.4/5
9 reviews

"Friendly service."

Breakfast

3.2/5
5 reviews

"Breakfast is average."

Room

3.0/5
10 reviews

"Room is all right."

Amenities

2.6/5
5 reviews

"Average hotel building."

Comfort

2.4/5
6 reviews

"More comfort would be nice."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.5/5
15 reviews

"Great location."

Cleanliness

4.4/5
10 reviews

"Clean rooms."

Service

4.3/5
14 reviews

"Friendly service and great reception."

Room

3.3/5
14 reviews

"Clean, reasonable rooms."

Comfort

2.6/5
8 reviews

"Decently comfortable but somewhat noisy."

Value for money

2.5/5
5 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.5/5
28 reviews

"Great location."

Service

4.2/5
20 reviews

"Adequately professional and very friendly service with good reception."

Room

3.5/5
29 reviews

"Guests complained about the bathrooms and room sizes."

Breakfast

3.5/5
16 reviews

"Breakfast is average."

Comfort

3.0/5
14 reviews

"Small, comfortable rooms."

Value for money

2.6/5
9 reviews

"Fairly good value for money."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.7/5
78 reviews

"Well-located, although unfortunately the parking isn't easy." Near to downtown with good options for sightseeing.

Cleanliness

4.4/5
20 reviews

"Clean rooms."

Service

4.3/5
49 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.5/5
32 reviews

"Breakfast is average."

Room

3.4/5
62 reviews

"Tidy, relatively new rooms, with great beds." Small rooms, inadequate A/C, and poor bathrooms.

Amenities

2.8/5
7 reviews

"Average hotel building."

Value for money

2.6/5
26 reviews

"Fairly good value for money."

Comfort

2.5/5
40 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Comfortable beds."

Rated 3.9/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.5/5
23 reviews

"Great location."

Food

4.3/5
5 reviews

"Delicious food."

Cleanliness

4.3/5
10 reviews

"Clean rooms."

Service

4.3/5
22 reviews

"Friendly service."

Room

3.4/5
26 reviews

"Rooms are small, but clean and generally acceptable."

Breakfast

3.4/5
15 reviews

"Breakfast is average."

Comfort

2.9/5
13 reviews

"Rooms are relatively comfortable, but small and noisy."

Value for money

2.4/5
7 reviews

"Value for money could be better."

Rated 4.3/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.7/5
38 reviews

"Great location with good access by car." Near to the city centre with good shopping options nearby.

Service

4.4/5
18 reviews

"Fantastic service."

Food

4.2/5
8 reviews

"Delicious food."

Breakfast

3.2/5
5 reviews

"Breakfast is average."

Room

3.0/5
37 reviews

"Rooms are fine; small but very peaceful."

Amenities

2.8/5
5 reviews

"Average hotel building."

Value for money

2.5/5
6 reviews

"Fairly good value for money."

Comfort

2.4/5
26 reviews

"Beds are good but rooms are small, noisy, with complaints about comfort."

Rated 3.9/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.6/5
24 reviews

"Great location."

Food

4.2/5
9 reviews

"Delicious food."

Service

4.1/5
18 reviews

"Friendly service and great reception."

Room

3.2/5
14 reviews

"Room is all right."

Breakfast

3.2/5
7 reviews

"Breakfast is average."

Amenities

3.0/5
6 reviews

"Average hotel building."

Comfort

2.5/5
7 reviews

"More comfort would be nice."

Value for money

2.4/5
5 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from all travelers.

"Very good city hotel. Close to Eaton Centre. Great location."

Location

4.7/5
46 reviews

"Great location with excellent sightseeing."

Service

4.3/5
43 reviews

"Reception and housekeeping are great and service is attentive."

Room

3.6/5
56 reviews

"Clean rooms and great beds, but small with deficient bathrooms."

Breakfast

3.0/5
17 reviews

"Breakfast is decent but expensive."

Comfort

2.9/5
41 reviews

"Small, decently comfortable rooms with excellent beds."

Vibe

2.9/5
6 reviews

"Decent vibe."

Amenities

2.9/5
5 reviews

"Average hotel building."

Value for money

2.5/5
21 reviews

"Value for money could be better. High priced breakfast."