4.4
Excellent

Summary of 2,621 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

Excellent for traveling with friends. Close to Navy Pier. Great location.

Bar

4.7/5
11 reviews

Bar is awesome.

Location

4.5/5
747 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

Service

4.2/5
562 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping and management are lacking. Valet service could be better. Booking process should be better organized.

Room

3.6/5
621 reviews

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are dirty and rooms in need of maintenance. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Cleanliness

3.6/5
313 reviews

Clean hotel facilities. Bathrooms, dining area untidy; rooms relatively untidy.

Breakfast

2.3/5
412 reviews

Breakfast affordable but not highly reviewed.

WiFi

2.2/5
13 reviews

Wifi quality could be improved.

Rated 4.3/5 based on reviews from families.

Great shopping. Train station is close.

Location

4.5/5
307 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Service

4.3/5
221 reviews

Friendly and professional service, with great reception but subpar housekeeping. Valet service could be better.

Cleanliness

3.8/5
110 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Room

3.5/5
225 reviews

Spacious rooms with excellent views. Poorly-maintained, but clean enough rooms, and okay beds. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower can be a problem.

Value

3.1/5
74 reviews

Fairly good value for money. Fair breakfast prices.

Breakfast

2.5/5
182 reviews

Affordable, fairly tasty breakfasts.

WiFi

2.1/5
7 reviews

Wifi quality could be improved.

Rated 4.2/5 based on reviews from couples.

Wonderful sightseeing. Great view.

Location

4.7/5
63 reviews

Great location with excellent sightseeing.

Service

3.9/5
42 reviews

Friendly service and great reception.

Room

3.6/5
56 reviews

Spacious rooms with excellent views. Rooms are OK with average beds but poor bathrooms.

Cleanliness

3.5/5
28 reviews

Relatively clean rooms.

Comfort

3.4/5
29 reviews

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

Breakfast

2.2/5
53 reviews

Breakfast can be improved.

Rated 3.9/5 based on reviews from business travelers.

Great reception. Friendly service.

Location

4.6/5
18 reviews

Great location.

Service

4.0/5
12 reviews

Friendly service.

Room

3.3/5
19 reviews

Room cleanliness is acceptable.

Cleanliness

3.3/5
5 reviews

Room cleanliness is acceptable.

Comfort

3.0/5
13 reviews

Decently comfortable but somewhat noisy.

Breakfast

1.9/5
12 reviews

Breakfast can be improved.

Rated 4.1/5 based on reviews from solo travelers.

Clean. Spacious rooms.

Location

4.6/5
13 reviews

Great location.

Service

4.0/5
7 reviews

Fantastic service.

Comfort

3.5/5
8 reviews

Large, comfortable rooms.

Cleanliness

3.5/5
7 reviews

Relatively clean rooms.

Room

3.4/5
14 reviews

Rooms spacious and relatively tidy.

Food

3.0/5
5 reviews

Food is all right.

Breakfast

2.2/5
12 reviews

Breakfast can be improved.

Rated 4.1/5 based on reviews from all travelers.

Excellent for traveling with friends. Close to Navy Pier. Great location.

Location

4.5/5
15 reviews

Great location.

Service

4.2/5
7 reviews

Fantastic service.

Room

3.5/5
17 reviews

Great room. Average beds.

Comfort

3.5/5
12 reviews

Beds are decent and generally comfortable.

Cleanliness

3.4/5
6 reviews

Quite clean.

Value

3.2/5
6 reviews

Fairly good value for money.

Breakfast

2.1/5
11 reviews

Breakfast can be improved.

Rated 4.1/5 based on reviews from families.

Great room. Great location.

Location

4.5/5
8 reviews

Great location.

Cleanliness

3.7/5
5 reviews

Clean.

Room

3.5/5
12 reviews

Average rooms with standard beds.

Comfort

3.4/5
9 reviews

Beds are decent and generally comfortable.

Value

3.2/5
5 reviews

Fairly good value for money.

Breakfast

2.5/5
5 reviews

Breakfast is average.

Rated 4.1/5 based on reviews from all travelers.

Excellent for traveling with friends. Close to Navy Pier. Great location.

Location

4.7/5
14 reviews

Great location.

Service

4.2/5
8 reviews

Fantastic service.

Room

3.4/5
15 reviews

Big, decent rooms.

Cleanliness

3.4/5
5 reviews

Quite clean.

Comfort

3.3/5
10 reviews

Rooms are big and moderately comfortable.

Food

3.1/5
5 reviews

Food is all right.

Breakfast

2.6/5
8 reviews

Breakfast is average.

Rated 4.2/5 based on reviews from all travelers.

Excellent for traveling with friends. Close to Navy Pier. Great location.

Bar

4.7/5
8 reviews

Bar is awesome.

Location

4.5/5
588 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

Service

4.2/5
478 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Housekeeping and management are lacking. Valet service could be better. Booking process should be better organized.

Cleanliness

3.7/5
264 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Room

3.6/5
500 reviews

Okay beds and somewhat clean, big rooms with excellent views. Bathrooms are dirty and rooms in need of maintenance. Substandard furniture, A/C, TV's and kitchenettes. Shower can be a problem.

Value

3.5/5
127 reviews

Fairly good value for money. Fair breakfast prices.

Breakfast

2.5/5
294 reviews

Affordable, fairly tasty breakfasts.

WiFi

2.1/5
9 reviews

Wifi quality could be improved.

Rated 4.3/5 based on reviews from families.

Great view. Great shopping.

Location

4.5/5
226 reviews

Good location, close to public transport. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking.

Service

4.3/5
175 reviews

Friendly and professional service, with great reception but subpar housekeeping. Valet service could be better.

Cleanliness

3.8/5
83 reviews

Clean hotel facilities. Cleanliness is lacking in rooms and bathrooms.

Room

3.5/5
161 reviews

Big rooms with lovely views, but poorly-maintained with poor furniture. Rooms are quite clean and beds are standard. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

Value

3.3/5
55 reviews

Fairly good value for money. Fair breakfast prices.

Breakfast

2.6/5
119 reviews

Affordable, fairly tasty breakfasts.

Rated 4.0/5 based on reviews from couples.

Clean hotel facilities. Great reception.

Location

4.7/5
39 reviews

Great location with excellent sightseeing.

Service

4.0/5
29 reviews

Friendly service and great reception.

Cleanliness

3.7/5
20 reviews

Relatively clean rooms.

Room

3.5/5
39 reviews

Great room. Rooms are quite clean and beds are standard.

Comfort

3.5/5
16 reviews

Beds are decent and generally comfortable.

Value

3.2/5
11 reviews

Fairly good value for money.

Breakfast

2.4/5
32 reviews

Breakfast can be improved.

Rated 4.2/5 based on reviews from solo travelers.

Clean. Great room.

Location

4.5/5
9 reviews

Great location.

Service

4.2/5
6 reviews

Fantastic service.

Cleanliness

3.7/5
5 reviews

Clean.

Comfort

3.5/5
7 reviews

Very comfortable.

Room

3.4/5
12 reviews

Room is all right.

Food

3.0/5
5 reviews

Food is all right.

Breakfast

2.2/5
10 reviews

Breakfast can be improved.

Rated 4.1/5 based on reviews from business travelers.

Great location. Great room.

Location

4.5/5
11 reviews

Great location.

Room

3.4/5
10 reviews

Room is all right.

Comfort

3.2/5
6 reviews

Comfortable.

Rated 4.3/5 based on reviews from all travelers.

Excellent for traveling with friends. Close to Navy Pier. Great location.

Location

4.5/5
110 reviews

Great location, near nice bars and restaurants. Parking is rare.

Service

3.8/5
58 reviews

Friendly service and great reception.

Room

3.6/5
69 reviews

Spacious rooms with excellent views. Rooms are OK with average beds but poor bathrooms.

Cleanliness

3.6/5
28 reviews

Clean hotel facilities. Room cleanliness is acceptable.

Comfort

3.4/5
38 reviews

Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise.

Value

3.4/5
20 reviews

Fairly good value for money.

Breakfast

1.8/5
84 reviews

Breakfast can be improved.

Rated 4.4/5 based on reviews from families.

Friendly service. Fantastic service.

Location

4.3/5
57 reviews

Well-located, although unfortunately the parking isn't easy.

Service

4.0/5
34 reviews

Fantastic service.

Cleanliness

3.5/5
16 reviews

Relatively clean rooms.

Room

3.2/5
32 reviews

Large, reasonably clean rooms and comfortable beds.

Value

3.2/5
11 reviews

Fairly good value for money.

Breakfast

2.1/5
47 reviews

Breakfast can be improved.

Rated 4.5/5 based on reviews from couples.

Great reception. Spacious rooms.

Location

4.6/5
15 reviews

Great location.

Service

4.0/5
7 reviews

Fantastic service.

Room

3.5/5
8 reviews

Room is all right.

Comfort

3.2/5
6 reviews

Comfortable.

Breakfast

2.1/5
12 reviews

Breakfast can be improved.

Rated 4.2/5 based on reviews from all travelers.

Excellent for traveling with friends. Close to Navy Pier. Great location.

Location

4.6/5
6 reviews

Great location.

Room

3.4/5
10 reviews

Room is all right.

Comfort

3.4/5
6 reviews

Comfortable.

Rated 4.2/5 based on reviews from families.

Room

3.4/5
6 reviews

Room is all right.