3.9
Good

Summary of 9,137 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
2660 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping.

Service

4.2/5
2211 reviews

"Great, friendly housekeeping." Great, professional waitstaff and bartenders. Booking process should be better organized. Recreation staff is nice.

Breakfast

4.2/5
1145 reviews

"Tasty yet pricey breakfasts."

WiFi

3.6/5
61 reviews

"Fast and cheap WiFi. Wifi quality could be improved."

Room

2.0/5
3548 reviews

"Old, poorly-maintained rooms with poor minibars and kitchenettes." Small rooms and bathrooms with poorly rated TV's. Bad furniture, with decent beds and views and acceptable cleanliness. Shower can be a problem.

Wellness Area

1.5/5
16 reviews

"Poorly reviewed fitness area."

Comfort

1.3/5
2333 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.8/5 based on reviews from couples.

"Near city centre. Good bar service."

Location

5.0/5
303 reviews

"Great location. Close to public transport and the train." Great sightseeing, restaurants and shopping nearby.

Service

4.5/5
235 reviews

"Service, especially restaurant service and housekeeping, is friendly and professional."

Breakfast

4.2/5
138 reviews

"Tasty yet pricey breakfasts."

WiFi

2.8/5
8 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.1/5
440 reviews

"Inadequate minibars in older, poorly-maintained rooms." Small rooms and bathrooms, with inadequate A/C but acceptable beds. Shower can be a problem. Poor views, furniture, and TV's.

Comfort

1.4/5
314 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Good restaurants & bars in the area."

Location

5.0/5
258 reviews

"Great location. Close to public transport and the train." Excellent sightseeing, restaurants and bars nearby.

Service

4.2/5
205 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

3.9/5
118 reviews

"Tasty breakfast."

WiFi

2.9/5
5 reviews

"Regular internet service."

Room

2.0/5
293 reviews

"Inadequate minibars in older, poorly-maintained rooms." Poor A/C and furnishing, and room size is lacking. Rooms are quite clean and beds are standard. Shower can be a problem.

Comfort

1.3/5
173 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from solo travelers.

"Wonderful housekeeping. Professional service."

Location

5.0/5
71 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.2/5
75 reviews

"Professional service with decent reception and housekeeping."

Breakfast

4.0/5
31 reviews

"Tasty breakfast."

Vibe

2.6/5
28 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Room

2.4/5
117 reviews

"Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C." Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Comfort

1.7/5
67 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from business travelers.

"Good restaurant service. Train station is close."

Location

4.8/5
53 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Breakfast

4.2/5
23 reviews

"Tasty breakfast."

Service

3.9/5
42 reviews

"Reception is decent, with overall friendly and professional service."

Vibe

2.4/5
14 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area.

Room

1.6/5
87 reviews

"Small rooms with below average bathrooms and poor maintenance." Old, reasonably clean rooms, decent beds, and inadequate A/C. Shower can be a problem.

Comfort

1.2/5
48 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 3.2/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.7/5
18 reviews

"Great location."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Service

4.0/5
13 reviews

"Friendly service."

Room

1.6/5
21 reviews

"Small rooms with low rated bathrooms."

Comfort

1.2/5
18 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
122 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.7/5
119 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

4.6/5
74 reviews

"Tasty breakfast."

Vibe

2.5/5
36 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel is relatively stylish. Hotel is fairly plain. Pleasant entrance area.

Room

1.8/5
199 reviews

"Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C." Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Comfort

1.3/5
145 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 4.0/5 based on reviews from couples.

"Wonderful sightseeing."

Location

4.9/5
16 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

4.3/5
6 reviews

"Tasty breakfast."

Service

4.3/5
10 reviews

"Friendly service."

Room

1.8/5
21 reviews

"Rooms could be larger."

Comfort

1.2/5
17 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from families.

"Great reception. Tasty breakfast."

Location

4.9/5
12 reviews

"Great location."

Service

4.3/5
11 reviews

"Friendly service."

Breakfast

4.2/5
8 reviews

"Tasty breakfast."

Vibe

2.5/5
5 reviews

"Decent vibe."

Room

1.8/5
18 reviews

"Small rooms with low rated bathrooms."

Comfort

1.4/5
12 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
1652 reviews

"Well-located, although unfortunately the parking isn't easy." Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Service

4.2/5
1417 reviews

"Friendly, professional service, especially at the bar and restaurant." Decent reception and housekeeping. Room service is average. Booking process should be better organized. Recreation staff is ok.

Breakfast

4.0/5
606 reviews

"Tasty yet pricey breakfasts."

WiFi

3.5/5
37 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.1/5
2212 reviews

"Old, poorly-maintained rooms with poor minibars and kitchenettes." Small rooms and bathrooms with poorly rated TV's. Bad furniture, with decent beds and views and acceptable cleanliness. Shower can be a problem.

Wellness Area

1.6/5
13 reviews

"Poorly reviewed fitness area."

Comfort

1.3/5
1419 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.8/5 based on reviews from couples.

"Good bar service. Great shopping."

Location

4.9/5
206 reviews

"Great location. Close to public transport and the train." Good shopping and sightseeing.

Service

4.4/5
161 reviews

"Restaurant service is friendly and professional."

Breakfast

4.1/5
86 reviews

"Tasty yet pricey breakfasts."

WiFi

2.5/5
6 reviews

"Wifi quality could be improved."

Room

2.2/5
293 reviews

"Rooms and furniture show their age, and there's no views to speak of." Small rooms and bathrooms, with poor quality minibars. Shower can be a problem.

Comfort

1.5/5
205 reviews

"Small suites with problems of comfort and noise."

Rated 3.7/5 based on reviews from families.

"Good restaurants & bars in the area. Train station is close."

Location

4.9/5
156 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

4.0/5
122 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.9/5
59 reviews

"Tasty breakfast."

Vibe

2.7/5
42 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Hotel is relatively stylish.

Room

1.9/5
159 reviews

"Old rooms could use maintenance, with small bathrooms." Rooms relatively tidy with acceptable beds, yet small with poor furniture. Shower can be a problem.

Comfort

1.1/5
95 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.6/5 based on reviews from solo travelers.

"Professional service. Clean hotel facilities."

Location

5.0/5
51 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.2/5
62 reviews

"Reception is average, but service is professional."

Breakfast

4.0/5
21 reviews

"Tasty breakfast."

Room

2.8/5
90 reviews

"Rooms are quite clean and beds are standard." Small rooms and bathrooms with poor maintenance. Shower can be a problem.

Vibe

2.5/5
17 reviews

"Decent vibe. Hotel could use some updating."

Comfort

1.8/5
48 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.4/5 based on reviews from business travelers.

"Good restaurant service. Pleasant entrance area."

Location

4.8/5
42 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

4.2/5
20 reviews

"Tasty breakfast."

Service

3.9/5
34 reviews

"Friendly service, and reception was okay."

Vibe

2.5/5
11 reviews

"Decent vibe. Pleasant entrance area. Hotel could use some updating."

Room

1.7/5
74 reviews

"Small rooms with below average bathrooms and poor maintenance." Old, reasonably clean rooms, decent beds, and inadequate A/C. Shower can be a problem.

Comfort

1.2/5
40 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 3.6/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
51 reviews

"Good location, close to public transport."

Breakfast

4.1/5
43 reviews

"Tasty breakfast."

Service

4.1/5
47 reviews

"Friendly service, and reception was okay."

Vibe

2.5/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.5/5
86 reviews

"Rooms are neither new nor spacious, with complaints about furniture." Small rooms and poorly cleaned bathrooms. Rooms are quite clean and beds are standard. Shower can be a problem.

Comfort

0.9/5
60 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.5/5 based on reviews from couples.

"Fantastic service. Friendly service."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Service

4.2/5
8 reviews

"Friendly service."

Room

1.4/5
7 reviews

"Room needs to be improved."

Comfort

1.1/5
6 reviews

"More comfort would be nice."

Rated 3.6/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
33 reviews

"Great location. Close to public transport and the train."

Service

4.4/5
32 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.2/5
19 reviews

"Tasty breakfast."

Vibe

2.5/5
9 reviews

"Decent vibe. Hotel could use some updating."

Room

1.9/5
53 reviews

"Rooms are small and with poor maintenance and A/C." Decent beds in smallish, old rooms. Shower can be a problem.

Comfort

1.2/5
39 reviews

"Problems with room size, comfort, and A/C. Average beds."

Rated 3.8/5 based on reviews from couples.

"Fantastic service."

Room

1.9/5
6 reviews

"Room needs to be improved."

Comfort

1.4/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
54 reviews

"Great location."

Service

4.4/5
45 reviews

"Great housekeepers and professional service."

Breakfast

4.2/5
56 reviews

"Tasty breakfast."

Vibe

2.5/5
17 reviews

"Vibe is not too good. Hotel could use some updating."

Room

2.1/5
77 reviews

"Guests complain about maintenance, age, furnishing, and size of rooms." Small but relatively clean bathrooms. Rooms are quite clean and beds are standard.

Comfort

1.6/5
41 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.4/5 based on reviews from couples.

"Professional service."

Location

4.9/5
6 reviews

"Great location."

Service

4.4/5
5 reviews

"Fantastic service."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Room

1.9/5
8 reviews

"Poor rooms and bathrooms."

Comfort

1.2/5
6 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from families.

"Tasty breakfast. Great location."

Location

4.9/5
7 reviews

"Great location."

Service

4.3/5
7 reviews

"Fantastic service."

Breakfast

4.0/5
10 reviews

"Tasty breakfast."

Room

1.6/5
10 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
13 reviews

"Great location."

Service

4.3/5
8 reviews

"Friendly service."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Value

3.4/5
7 reviews

"Fairly good value for money."

Room

1.9/5
10 reviews

"Rooms could be larger."

Comfort

1.4/5
8 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
201 reviews

"Great location. Near downtown with great sightseeing and shopping." Good car accessibility, and close to public transport.

Service

4.7/5
145 reviews

"Friendly service and great reception."

Breakfast

4.2/5
89 reviews

"Tasty breakfast."

WiFi

2.7/5
5 reviews

"Regular internet service."

Room

2.0/5
223 reviews

"Inadequate minibars in older, poorly-maintained rooms." Poor A/C and furnishing, and room size is lacking. Rooms are quite clean and beds are standard. Shower can be a problem.

Comfort

1.2/5
164 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.7/5 based on reviews from couples.

"Terrific location. Great service."

Location

4.9/5
15 reviews

"Great location."

Service

4.4/5
12 reviews

"Friendly service."

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Vibe

2.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.6/5
23 reviews

"Small, old rooms with substandard bathrooms."

Comfort

1.1/5
17 reviews

"Small and uncomfortable rooms."

Rated 3.5/5 based on reviews from families.

"Wonderful sightseeing."

Location

4.8/5
21 reviews

"Great location with excellent sightseeing."

Service

4.3/5
15 reviews

"Friendly service."

Breakfast

4.0/5
9 reviews

"Tasty breakfast."

Cleanliness

3.1/5
10 reviews

"Room cleanliness is acceptable."

Vibe

2.3/5
9 reviews

"Vibe is not too good. Hotel could use some updating."

Room

2.1/5
22 reviews

"Relatively clean but needing maintenance, with small rooms and subpar bathrooms."

Comfort

1.4/5
14 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

5.0/5
148 reviews

"Great location. Close to public transport and the train."

Service

4.8/5
102 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

4.4/5
62 reviews

"Tasty breakfast."

Vibe

2.4/5
33 reviews

"Vibe is not too good. Hotel could use some updating." Hotel is relatively stylish.

Room

2.0/5
159 reviews

"Smaller bathrooms, with poorly rated maintenance and minibars." Small, old rooms with average beds and substandard furniture. Shower can be a problem.

Comfort

1.6/5
97 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 4.0/5 based on reviews from couples.

"Tasty breakfast."

Location

4.9/5
21 reviews

"Good location, close to public transport."

Service

4.4/5
9 reviews

"Friendly service."

Breakfast

4.2/5
9 reviews

"Tasty breakfast."

Room

1.9/5
22 reviews

"Small but clean enough rooms, with low quality bathrooms."

Comfort

1.4/5
13 reviews

"Small and uncomfortable rooms."

Rated 3.9/5 based on reviews from families.

"Terrific location. Great service."

Location

4.9/5
17 reviews

"Good location, close to public transport."

Service

4.4/5
10 reviews

"Friendly service."

Vibe

2.5/5
6 reviews

"Decent vibe."

Room

1.9/5
12 reviews

"Poor rooms and bathrooms."

Comfort

1.4/5
8 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
30 reviews

"Great location."

Service

4.3/5
24 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

4.2/5
25 reviews

"Tasty breakfast."

Room

2.1/5
31 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.6/5
22 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.6/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
51 reviews

"Good location, close to public transport."

Breakfast

4.0/5
8 reviews

"Tasty breakfast."

Service

4.0/5
38 reviews

"Great service and housekeeping."

WiFi

2.9/5
6 reviews

"Regular internet service."

Vibe

2.3/5
16 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.4/5
98 reviews

"Rooms and bathrooms are small." Rooms are quite clean and beds are standard.

Comfort

1.1/5
75 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.6/5 based on reviews from families.

"Great location."

Location

4.9/5
9 reviews

"Great location."

Service

4.3/5
7 reviews

"Fantastic service."

Room

1.9/5
20 reviews

"Small rooms with low rated bathrooms."

Comfort

1.4/5
12 reviews

"Small and uncomfortable rooms."

Rated 3.5/5 based on reviews from couples.

"Great location. Fantastic service."

Location

4.9/5
7 reviews

"Great location."

Room

1.8/5
12 reviews

"Rooms could be larger."

Comfort

1.2/5
10 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from solo travelers.

"Fantastic service."

Room

1.4/5
9 reviews

"Rooms could be larger."

Comfort

1.2/5
6 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
83 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

4.3/5
42 reviews

"Tasty breakfast."

Service

4.0/5
70 reviews

"Housekeeping is typical but service staff are very professional."

Vibe

2.3/5
20 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.7/5
125 reviews

"Poor furnishing in small, poorly-maintained rooms with small bathrooms." Room cleanliness is OK, as are beds, but rooms are old and minibars are poor. Shower can be a problem.

Comfort

1.2/5
87 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.7/5 based on reviews from couples.

"Terrific location. Great service."

Location

4.9/5
9 reviews

"Great location."

Service

4.2/5
11 reviews

"Friendly service."

Room

1.7/5
20 reviews

"Small rooms with low rated bathrooms."

Comfort

1.1/5
14 reviews

"Small and uncomfortable rooms."

Rated 3.9/5 based on reviews from families.

"Fantastic service. Great location."

Service

4.2/5
5 reviews

"Fantastic service."

Room

1.6/5
9 reviews

"Rooms could be larger."

Comfort

1.1/5
5 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
21 reviews

"Good location, close to public transport."

Service

4.3/5
19 reviews

"Friendly service."

Breakfast

4.2/5
12 reviews

"Tasty breakfast."

Cleanliness

3.1/5
11 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Vibe

2.5/5
7 reviews

"Vibe is not too good."

Room

1.6/5
25 reviews

"Small and somewhat poorly cleaned rooms."

Comfort

1.2/5
17 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
76 reviews

"Near city centre in a great location. Close to public transport."

Service

4.4/5
60 reviews

"Great service and housekeeping."

Breakfast

4.3/5
49 reviews

"Tasty breakfast."

Vibe

2.7/5
8 reviews

"Decent vibe."

Room

1.9/5
90 reviews

"Poor maintenance and small rooms and bathrooms." Moderately tidy rooms and ok beds but poor furniture and A/C.

Comfort

1.3/5
64 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Fantastic service. Tasty breakfast."

Location

4.9/5
11 reviews

"Great location."

Breakfast

4.3/5
11 reviews

"Tasty breakfast."

Service

4.2/5
7 reviews

"Fantastic service."

Room

1.9/5
9 reviews

"Rooms are subpar, but beds are decent."

Comfort

1.6/5
7 reviews

"Okay beds but not comfortable overall."

Rated 3.6/5 based on reviews from couples.

"Great location. Tasty breakfast."

Location

4.9/5
7 reviews

"Great location."

Room

1.6/5
10 reviews

"Room needs to be improved."

Comfort

1.2/5
8 reviews

"More comfort would be nice."

Rated 4.1/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.7/5
32 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Service

4.2/5
12 reviews

"Friendly service."

Vibe

2.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.8/5
39 reviews

"Small but clean enough rooms, with low quality bathrooms."

Comfort

1.1/5
22 reviews

"Small and uncomfortable rooms."

Rated 3.6/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.5/5
35 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Breakfast

4.3/5
9 reviews

"Tasty breakfast."

Service

4.2/5
20 reviews

"Reception is decent, with overall friendly and professional service."

Room

2.5/5
38 reviews

"Small, but acceptable, rooms." Guests complained about minibars and bathrooms. Shower can be a problem.

Vibe

2.3/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.8/5
19 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.4/5 based on reviews from families.

"Great location. Fantastic service."

Location

4.8/5
6 reviews

"Great location."

Service

4.2/5
5 reviews

"Fantastic service."

Room

2.0/5
11 reviews

"Room needs to be improved."

Comfort

1.5/5
7 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
24 reviews

"Great location."

Service

4.3/5
24 reviews

"Fantastic service."

Breakfast

4.2/5
16 reviews

"Tasty breakfast."

Vibe

2.4/5
6 reviews

"Vibe is not too good."

Room

1.8/5
37 reviews

"Rooms are small and bathrooms were inadequate but beds are alright."

Comfort

1.2/5
22 reviews

"Uncomfortable, small rooms, with decent beds."