3.8
Good

Summary of 6,781 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
1961 reviews

"Great location. Near public transport, airport, and train station." Near city centre with great sightseeing and nearby restaurants. Easy car access but inadequate parking.

Service

4.2/5
1639 reviews

"Friendly service overall, with especially great housekeeping and bar service." Well-managed, great restaurants and professional service. Booking process should be better organized. Room service could have been improved. Hotel security can be an issue. Recreation staff is ok.

Breakfast

4.1/5
835 reviews

"Tasty yet pricey breakfasts."

WiFi

3.6/5
45 reviews

"Good internet service. Wifi quality could be improved."

Room

2.0/5
2625 reviews

"Poorly-maintained rooms with bad TV's and kitchenettes." Small, old rooms with deficient A/C and minibars. Small rooms and poorly cleaned bathrooms. Bad furniture, with decent beds and views and acceptable cleanliness. Shower can be a problem.

Wellness Area

1.4/5
10 reviews

"Poorly reviewed fitness area."

Comfort

1.3/5
1695 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from couples.

"Good bar service. Good internet service."

Location

5.0/5
314 reviews

"Great location. Close to public transport and the train." Excellent sightseeing, restaurants and bars nearby.

Service

4.5/5
246 reviews

"Service, especially restaurant service and housekeeping, is friendly and professional."

Breakfast

4.0/5
133 reviews

"Tasty breakfast."

WiFi

2.6/5
8 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.0/5
450 reviews

"Small, outdated rooms in need of better maintenance." Small rooms and poorly cleaned bathrooms. Room relatively tidy with acceptable beds but minibar and A/C not great. Shower can be a problem. Poor views, furniture, and TV's.

Comfort

1.3/5
317 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Good accessibility by car."

Location

4.9/5
276 reviews

"Great location with good access by car." Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Service

4.3/5
222 reviews

"Friendly and professional housekeepers."

Breakfast

3.8/5
123 reviews

"Tasty yet pricey breakfasts."

WiFi

2.9/5
5 reviews

"Regular internet service."

Room

2.1/5
312 reviews

"Rooms are lacking in maintenance, with subpar A/C and furnishing." Old, cramped rooms with poor minibars. Small rooms and poorly cleaned bathrooms. Decent beds and views, and clean enough rooms. Shower can be a problem.

Comfort

1.5/5
187 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.7/5 based on reviews from solo travelers.

"Wonderful housekeeping. Clean hotel facilities."

Location

5.0/5
77 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.2/5
83 reviews

"Service is professional and cheery, especially reception and housekeeping."

Breakfast

4.0/5
32 reviews

"Tasty breakfast."

Vibe

2.6/5
28 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Room

2.2/5
122 reviews

"Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C." Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Comfort

1.4/5
70 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from business travelers.

"Good restaurant service. Train station is close."

Location

4.8/5
54 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Breakfast

4.1/5
22 reviews

"Tasty breakfast."

Service

4.1/5
44 reviews

"Reception is decent, with overall friendly and professional service."

Vibe

2.6/5
14 reviews

"Decent vibe. Hotel could use some updating. Pleasant entrance area."

Room

1.9/5
89 reviews

"Outdated, insufficiently maintained rooms with poorly rated bathrooms." Clean rooms with standard beds, however somewhat cramped with poor A/C. Shower can be a problem.

Comfort

1.2/5
48 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

5.0/5
94 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.3/5
98 reviews

"Service is professional and friendly."

Breakfast

4.3/5
61 reviews

"Tasty breakfast."

Room

1.8/5
158 reviews

"Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C." Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Comfort

1.4/5
110 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.9/5 based on reviews from families.

"Tasty breakfast. Friendly service."

Location

4.9/5
14 reviews

"Great location with excellent sightseeing."

Service

4.2/5
13 reviews

"Friendly service."

Breakfast

4.0/5
9 reviews

"Tasty breakfast."

Room

1.8/5
20 reviews

"Small rooms with low rated bathrooms."

Comfort

1.5/5
14 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 4.0/5 based on reviews from couples.

"Wonderful sightseeing. Great location."

Location

4.9/5
15 reviews

"Great location with excellent sightseeing."

Service

4.3/5
11 reviews

"Friendly service."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Room

1.6/5
21 reviews

"Rooms could be larger."

Comfort

1.2/5
16 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
1230 reviews

"Great location. Close to public transport and the train." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Service

4.2/5
1075 reviews

"Friendly management, restaurant and bar staff." Professional service with decent reception and housekeeping. Booking process should be better organized. Room service could have been improved.

Breakfast

4.0/5
444 reviews

"Tasty yet pricey breakfasts."

WiFi

3.4/5
29 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.1/5
1653 reviews

"Poorly-maintained rooms with bad TV's and kitchenettes." Small, old rooms with deficient A/C and minibars. Bad furniture, with decent beds and views and acceptable cleanliness. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Wellness Area

1.5/5
9 reviews

"Poorly reviewed fitness area."

Comfort

1.3/5
1055 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from couples.

"Good bar service. Great shopping."

Location

4.9/5
216 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Service

4.5/5
171 reviews

"Service is professional and friendly."

Breakfast

4.0/5
82 reviews

"Tasty breakfast."

WiFi

2.5/5
6 reviews

"Regular internet service. Wifi quality could be improved."

Room

2.1/5
304 reviews

"Small, outdated rooms in need of better maintenance." Small rooms and poorly cleaned bathrooms. Rooms are quite clean and beds are standard. No view, with subpar minibars, furniture and air conditioning. Shower can be a problem.

Comfort

1.4/5
211 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.7/5 based on reviews from families.

"Train station is close. Good restaurants & bars in the area."

Location

4.9/5
167 reviews

"Great location. Close to public transport and the train." Excellent sightseeing, restaurants and bars nearby.

Service

4.2/5
133 reviews

"Service is professional and friendly."

Breakfast

3.9/5
61 reviews

"Tasty breakfast."

Room

2.1/5
173 reviews

"Small, outdated rooms in need of better maintenance." Small rooms and poorly cleaned bathrooms. Moderately tidy rooms and ok beds but poor furniture and A/C. Shower can be a problem.

Comfort

1.4/5
102 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.6/5 based on reviews from solo travelers.

"Clean hotel facilities."

Location

4.9/5
57 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.2/5
69 reviews

"Efficient, friendly service with a nice reception."

Breakfast

3.9/5
22 reviews

"Tasty breakfast."

Room

2.6/5
95 reviews

"Rooms are quite clean and beds are standard." Small rooms and bathrooms with poor maintenance. Shower can be a problem.

Vibe

2.5/5
18 reviews

"Decent vibe. Hotel could use some updating."

Comfort

1.4/5
51 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.5/5 based on reviews from business travelers.

"Good restaurant service. Pleasant entrance area."

Location

4.8/5
42 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

4.1/5
18 reviews

"Tasty breakfast."

Service

4.0/5
36 reviews

"Friendly service, and reception was okay."

Room

2.0/5
74 reviews

"Outdated, insufficiently maintained rooms with poorly rated bathrooms." Clean rooms with standard beds, however somewhat cramped with poor A/C. Shower can be a problem.

Comfort

1.2/5
40 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
40 reviews

"Good location, close to public transport."

Service

4.2/5
36 reviews

"Friendly service, and reception was okay."

Breakfast

3.9/5
30 reviews

"Tasty breakfast."

Vibe

2.6/5
11 reviews

"Decent vibe. Hotel could use some updating."

Room

1.7/5
64 reviews

"Rooms are neither new nor spacious, with complaints about furniture." Small rooms and poorly cleaned bathrooms. Rooms are quite clean and beds are standard. Shower can be a problem.

Comfort

1.1/5
40 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.5/5 based on reviews from couples.

"Fantastic service. Friendly service."

Service

4.1/5
7 reviews

"Friendly service."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Room

1.4/5
6 reviews

"Room needs to be improved."

Comfort

1.2/5
5 reviews

"More comfort would be nice."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
23 reviews

"Good location, close to public transport."

Service

4.3/5
18 reviews

"Friendly service and great reception."

Breakfast

4.2/5
15 reviews

"Tasty breakfast."

Room

1.8/5
32 reviews

"Small rooms and bathrooms, but decent beds."

Comfort

1.2/5
26 reviews

"Less comfortable, small bathrooms and rooms with average beds."

Rated 4.1/5 based on reviews from families.

"Fantastic service. Friendly service."

Service

4.3/5
5 reviews

"Fantastic service."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Room

1.8/5
6 reviews

"Room needs to be improved."

Rated 3.8/5 based on reviews from couples.

"Great location."

Room

1.8/5
5 reviews

"Room needs to be improved."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
45 reviews

"Great location."

Service

4.4/5
31 reviews

"Friendly service."

Breakfast

4.0/5
45 reviews

"Tasty breakfast."

Vibe

2.6/5
10 reviews

"Decent vibe. Hotel could use some updating."

Room

1.9/5
60 reviews

"Small rooms and bathrooms with poor maintenance." Rooms are quite clean and beds are standard.

Comfort

1.4/5
33 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.7/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.9/5
7 reviews

"Great location."

Service

4.3/5
7 reviews

"Fantastic service."

Breakfast

3.9/5
10 reviews

"Tasty breakfast."

Room

1.6/5
10 reviews

"Room needs to be improved."

Rated 3.7/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
147 reviews

"Good location, close to public transport." Nice access by car with excellent sightseeing.

Service

4.5/5
106 reviews

"Friendly service."

Breakfast

4.1/5
65 reviews

"Tasty breakfast."

Room

1.9/5
163 reviews

"Poorly-maintained rooms, small bathrooms, and substandard furniture and A/C." Rooms are cramped and old, but beds and overall cleanliness are satisfactory. Shower can be a problem.

Comfort

1.1/5
115 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Wonderful sightseeing."

Location

4.9/5
24 reviews

"Great location with excellent sightseeing."

Service

4.3/5
16 reviews

"Friendly service."

Breakfast

4.0/5
10 reviews

"Tasty breakfast."

Vibe

2.5/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Room

2.0/5
24 reviews

"Relatively clean but needing maintenance, with small rooms and subpar bathrooms."

Comfort

1.4/5
16 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from couples.

"Terrific location. Great service."

Location

4.9/5
15 reviews

"Great location."

Service

4.3/5
13 reviews

"Friendly service."

Breakfast

4.1/5
9 reviews

"Tasty breakfast."

Vibe

2.5/5
7 reviews

"Decent vibe. Hotel could use some updating."

Room

1.7/5
23 reviews

"Small, old rooms with substandard bathrooms."

Comfort

1.1/5
17 reviews

"Small and uncomfortable rooms."

Rated 3.9/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
8 reviews

"Great location."

Service

4.2/5
5 reviews

"Fantastic service."

Value

3.2/5
6 reviews

"Fairly good value for money."

Room

1.8/5
5 reviews

"Room needs to be improved."

Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
119 reviews

"Good location, close to public transport."

Service

4.7/5
77 reviews

"Friendly and professional housekeepers."

Breakfast

4.2/5
44 reviews

"Tasty breakfast."

Vibe

2.6/5
27 reviews

"Decent vibe. Hotel could use some updating. Hotel is relatively stylish."

Room

1.9/5
120 reviews

"Old rooms could use maintenance, with small bathrooms." Rooms relatively tidy with acceptable beds, yet small with poor furniture. Shower can be a problem.

Comfort

1.4/5
72 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 4.0/5 based on reviews from couples.

"Tasty breakfast."

Location

4.9/5
23 reviews

"Good location, close to public transport."

Service

4.4/5
11 reviews

"Great, friendly housekeeping."

Breakfast

4.0/5
9 reviews

"Tasty breakfast."

Room

1.9/5
24 reviews

"Small rooms with low rated bathrooms." Rooms are quite clean and beds are standard.

Comfort

1.4/5
14 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.8/5 based on reviews from families.

"Friendly service. Fantastic service."

Location

4.9/5
18 reviews

"Good location, close to public transport."

Service

4.4/5
11 reviews

"Friendly service."

Room

1.9/5
13 reviews

"Small rooms with low rated bathrooms."

Comfort

1.4/5
9 reviews

"Small and uncomfortable rooms."

Rated 3.3/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
19 reviews

"Great location."

Breakfast

4.1/5
16 reviews

"Tasty breakfast."

Service

4.1/5
13 reviews

"Service is friendly, but so-so housekeeping."

Room

2.0/5
16 reviews

"Rooms in need of an update."

Comfort

1.6/5
8 reviews

"More comfort would be nice."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
34 reviews

"Good location, close to public transport."

Service

4.2/5
26 reviews

"Great service and housekeeping."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

WiFi

2.9/5
5 reviews

"Regular internet service."

Vibe

2.6/5
11 reviews

"Decent vibe. Hotel could use some updating."

Room

1.4/5
72 reviews

"Rooms and bathrooms are small." Rooms are quite clean and beds are standard.

Comfort

1.1/5
53 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.6/5 based on reviews from families.

"Great location."

Location

4.9/5
9 reviews

"Great location."

Service

4.2/5
7 reviews

"Fantastic service."

Room

1.7/5
20 reviews

"Small rooms with low rated bathrooms."

Comfort

1.2/5
12 reviews

"Small and uncomfortable rooms."

Rated 3.5/5 based on reviews from couples.

"Great location."

Location

4.9/5
7 reviews

"Great location."

Room

1.6/5
12 reviews

"Rooms could be larger."

Comfort

1.1/5
10 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from solo travelers.

"Fantastic service."

Room

1.5/5
9 reviews

"Rooms could be larger."

Comfort

1.2/5
6 reviews

"Small and uncomfortable rooms."

Rated 3.9/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
53 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

4.2/5
26 reviews

"Tasty breakfast."

Service

4.0/5
47 reviews

"Fantastic service."

Vibe

2.5/5
14 reviews

"Decent vibe. Hotel could use some updating."

Room

1.6/5
92 reviews

"Poor furnishing in small, poorly-maintained rooms with small bathrooms." Room cleanliness is OK, as are beds, but rooms are old and minibars are poor. Shower can be a problem.

Comfort

1.1/5
60 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.8/5 based on reviews from couples.

"Great location."

Location

4.9/5
9 reviews

"Great location."

Service

4.2/5
11 reviews

"Friendly service."

Room

1.6/5
21 reviews

"Small rooms with low rated bathrooms."

Comfort

1.1/5
14 reviews

"Small and uncomfortable rooms."

Rated 3.9/5 based on reviews from families.

"Fantastic service. Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Room

1.7/5
9 reviews

"Rooms could be larger."

Comfort

1.2/5
5 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
14 reviews

"Great location."

Service

4.4/5
13 reviews

"Friendly service."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Vibe

2.6/5
6 reviews

"Decent vibe."

Room

1.7/5
19 reviews

"Small and somewhat poorly cleaned rooms."

Comfort

1.2/5
13 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
51 reviews

"Good location, close to public transport."

Service

4.3/5
41 reviews

"Fantastic service."

Breakfast

4.2/5
36 reviews

"Tasty breakfast."

Room

1.7/5
63 reviews

"Poor maintenance and small rooms and bathrooms." Moderately tidy rooms and ok beds but poor furniture and A/C.

Comfort

1.2/5
41 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Fantastic service. Tasty breakfast."

Location

4.9/5
11 reviews

"Great location."

Service

4.2/5
7 reviews

"Fantastic service."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Room

1.9/5
9 reviews

"Rooms are subpar, but beds are decent."

Comfort

1.6/5
7 reviews

"Okay beds but not comfortable overall."

Rated 3.6/5 based on reviews from couples.

"Great location. Tasty breakfast."

Location

4.8/5
6 reviews

"Great location."

Room

1.6/5
9 reviews

"Room needs to be improved."

Comfort

1.2/5
7 reviews

"More comfort would be nice."

Rated 4.1/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
20 reviews

"Good location, close to public transport."

Breakfast

4.1/5
9 reviews

"Tasty breakfast."

Service

4.1/5
8 reviews

"Fantastic service."

Vibe

2.5/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Room

1.8/5
24 reviews

"Small but clean enough rooms, with low quality bathrooms."

Comfort

1.2/5
13 reviews

"Small and uncomfortable rooms."

Rated 3.6/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.8/5
26 reviews

"Great location with excellent sightseeing." Close to public transport and the train.

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Service

4.0/5
12 reviews

"Average reception, but good overall service."

Amenities

3.0/5
12 reviews

"Average hotel building."

Vibe

2.5/5
9 reviews

"Decent vibe."

Room

2.2/5
30 reviews

"Small rooms and badly rated minibars. Bathroom could be optimized."

Comfort

1.6/5
17 reviews

"Rooms are described as uncomfortable, loud and cramped."

Rated 3.4/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.8/5
6 reviews

"Great location."

Service

4.1/5
5 reviews

"Fantastic service."

Room

1.9/5
10 reviews

"Room needs to be improved."

Comfort

1.5/5
7 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Good boutique hotel. Close to Lancaster Gate. Good for sightseeing with access to public transportation."

Location

4.9/5
16 reviews

"Great location."

Service

4.3/5
13 reviews

"Fantastic service."

Breakfast

4.2/5
10 reviews

"Tasty breakfast."

Room

1.5/5
23 reviews

"Small rooms with low rated bathrooms."

Comfort

1.2/5
15 reviews

"Small and uncomfortable rooms."