4.2
Very Good

Summary of 3,716 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

Very good family hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas.

Location

4.5/5
853 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

Breakfast

4.0/5
696 reviews

Great and affordable breakfast.

Bar

3.9/5
162 reviews

Great, affordable bar with good drinks.

Service

3.6/5
728 reviews

Great management and service. General service, restaurant service and reception are decent. Housekeeping can be a problem. Room service could have been improved. Hotel security is ok. Valet service could be better. Concierge service is average.

Room

2.8/5
1038 reviews

Big enough rooms with awesome views. Beds are substandard in outdated, badly-maintained and untidy rooms. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Minibars and TVs are okay.

Vibe

2.4/5
162 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Awesome for families. Good choice for a city trip. Good for business people.

Amenities

2.1/5
250 reviews

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Unspectacular architecture.

Cleanliness

1.9/5
540 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area.

WiFi

1.1/5
23 reviews

Wifi quality could be improved. Relatively high internet cost.

Rated 4.0/5 based on reviews from families.

Near city centre. Affordable beverage prices.

Location

4.5/5
449 reviews

Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.

Breakfast

4.2/5
376 reviews

Great and affordable breakfast.

Bar

4.1/5
77 reviews

Great, affordable bar with good drinks.

Value

3.5/5
147 reviews

Fairly good value for money. Breakfast, bar and food prices are cheap.

Service

3.5/5
352 reviews

General service, restaurant service and reception are decent. Service is welcoming, but housekeeping is not great. Room service could have been improved. Hotel security is ok.

Room

2.8/5
501 reviews

Big enough rooms with awesome views. Beds are substandard in outdated, badly-maintained and untidy rooms. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Minibars and TVs are okay. Shower can be a problem.

Food

2.7/5
100 reviews

Decent menu, but restaurant is poorly cleaned and subpar overall. Reasonably priced food and excellent snacks. Good pork dishes.

Vibe

2.2/5
73 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

2.0/5
121 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Cleanliness

1.7/5
267 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area.

WiFi

0.9/5
11 reviews

Wifi quality could be improved.

Rated 3.9/5 based on reviews from couples.

Affordable food. Good restaurants & bars in the area.

Location

4.5/5
80 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Breakfast

3.9/5
60 reviews

Great and affordable breakfast.

Bar

3.9/5
12 reviews

Bar is awesome.

Value

3.6/5
23 reviews

Best value for money. Fair breakfast prices.

Service

3.5/5
57 reviews

Friendly service, but housekeeping was less impressive.

Room

2.2/5
88 reviews

Big rooms with nice views, yet somewhat old and neglected. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Vibe

2.1/5
15 reviews

Vibe is not too good. Hotel could use some updating.

Cleanliness

1.6/5
41 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Rated 3.8/5 based on reviews from business travelers.

Spacious rooms. Great location.

Location

4.2/5
7 reviews

Great location.

Breakfast

4.0/5
7 reviews

Tasty breakfast.

Service

3.5/5
10 reviews

Fantastic service.

Room

2.3/5
10 reviews

Room needs to be improved.

Cleanliness

1.6/5
5 reviews

Could use a good cleaning.

Rated 4.1/5 based on reviews from solo travelers.

Bar is awesome.

Location

4.4/5
6 reviews

Great location.

Breakfast

4.2/5
9 reviews

Tasty breakfast.

Service

3.8/5
8 reviews

Fantastic service.

Food

2.6/5
5 reviews

Food is all right.

Room

2.0/5
10 reviews

Room needs to be improved.

Cleanliness

1.9/5
5 reviews

Could use a good cleaning.

Rated 3.3/5 based on reviews from all travelers.

Very good family hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas.

Location

4.5/5
9 reviews

Great location.

Service

3.2/5
5 reviews

Service is adequate.

Room

2.5/5
12 reviews

Decent rooms with great views. Rooms could be cleaner.

Cleanliness

2.2/5
9 reviews

Rooms could be cleaner.

Rated 3.8/5 based on reviews from families.

Great view. Great location.

Location

4.5/5
7 reviews

Great location.

Room

2.6/5
7 reviews

Room is all right.

Cleanliness

2.2/5
5 reviews

Could use a good cleaning.

Rated 4.1/5 based on reviews from all travelers.

Very good family hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas.

Location

4.6/5
41 reviews

Great location.

Breakfast

4.1/5
36 reviews

Tasty breakfast.

Service

3.4/5
34 reviews

Service is average, but very friendly.

Value

3.3/5
9 reviews

Fairly good value for money.

Room

3.0/5
39 reviews

Big, decent rooms. Poor beds in rooms needing some cleaning.

Food

2.8/5
9 reviews

Food is all right.

Amenities

2.0/5
6 reviews

Hotel buildings could use some improvement.

Cleanliness

1.8/5
18 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Rated 4.2/5 based on reviews from families.

Friendly service.

Location

4.5/5
30 reviews

Great location.

Breakfast

4.0/5
28 reviews

Tasty breakfast.

Service

3.4/5
21 reviews

Service is average, but very friendly.

Value

3.4/5
8 reviews

Fairly good value for money.

Food

2.8/5
8 reviews

Food is all right.

Room

2.6/5
22 reviews

Big, decent rooms.

Cleanliness

1.7/5
11 reviews

Hotel facilities could use a good clean.

Rated 3.9/5 based on reviews from couples.

Great location. Tasty breakfast.

Location

4.5/5
5 reviews

Great location.

Comfort

2.8/5
5 reviews

Comfortable.

Rated 3.9/5 based on reviews from all travelers.

Very good family hotel. Close to Navy Pier. Good for sightseeing and located near shopping areas.

Location

4.4/5
783 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Breakfast

4.1/5
647 reviews

Great and affordable breakfast.

Bar

3.9/5
160 reviews

Great, affordable bar with good drinks.

Service

3.6/5
683 reviews

Great management and service. General service, restaurant service and reception are decent. Housekeeping can be a problem. Room service could have been improved. Hotel security is ok. Valet service could be better. Concierge service is average.

Room

2.8/5
969 reviews

Big enough rooms with awesome views. Beds are substandard in outdated, badly-maintained and untidy rooms. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Shower can be a problem. Minibars and TVs are okay.

Amenities

2.1/5
240 reviews

Subpar entrance area and older facilities, but wonderful grounds. Elevator in need of updating. Unspectacular architecture.

Cleanliness

1.8/5
503 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area.

WiFi

1.1/5
22 reviews

Wifi quality could be improved.

Rated 3.9/5 based on reviews from families.

Location is great. Breakfast is good.

Location

4.5/5
398 reviews

Great location. Pricey, inconvenient parking. Great sightseeing, restaurants and shopping nearby.

Breakfast

4.2/5
340 reviews

Great and affordable breakfast.

Bar

4.1/5
75 reviews

Great, affordable bar with good drinks.

Service

3.5/5
323 reviews

Service is welcoming, but housekeeping is not great. General service, restaurant service and reception are decent. Room service could have been improved. Hotel security is ok.

Room

2.6/5
462 reviews

Big enough rooms with awesome views. Beds are substandard in outdated, badly-maintained and untidy rooms. Small rooms and poorly cleaned bathrooms. Complaints about furnishing, kitchenettes, and A/C. Minibars and TVs are okay. Shower can be a problem.

Vibe

2.2/5
64 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive.

Amenities

2.0/5
113 reviews

Poorly reviewed buildings and an uninspiring entrance area. Elevator in need of updating.

Cleanliness

1.6/5
246 reviews

Rooms, bathrooms and dining area all need more cleaning. Moderately clean hotel facilities. Moderately clean pool area.

WiFi

0.9/5
11 reviews

Wifi quality could be improved.

Rated 3.9/5 based on reviews from couples.

Affordable food. Good restaurants & bars in the area.

Location

4.5/5
72 reviews

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Breakfast

3.9/5
56 reviews

Great and affordable breakfast.

Bar

3.9/5
12 reviews

Bar is awesome.

Value

3.8/5
22 reviews

Best value for money. Fair breakfast prices.

Service

3.6/5
52 reviews

Friendly service, but housekeeping was less impressive.

Vibe

2.2/5
14 reviews

Vibe is not too good. Hotel could use some updating.

Room

2.1/5
82 reviews

Big rooms with nice views, yet somewhat old and neglected. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

1.6/5
39 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Rated 4.1/5 based on reviews from solo travelers.

Bar is awesome.

Location

4.4/5
6 reviews

Great location.

Breakfast

4.2/5
8 reviews

Tasty breakfast.

Service

3.8/5
8 reviews

Fantastic service.

Room

2.0/5
10 reviews

Room needs to be improved.

Cleanliness

1.9/5
5 reviews

Could use a good cleaning.

Rated 3.6/5 based on reviews from business travelers.

Spacious rooms.

Location

4.2/5
7 reviews

Great location.

Breakfast

4.0/5
7 reviews

Tasty breakfast.

Service

3.5/5
7 reviews

Fantastic service.

Room

2.4/5
7 reviews

Room needs to be improved.