4.3
Excellent

Summary of 4,406 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Darling Harbour. Good for sightseeing with nearby parking areas."

Location

4.5/5
828 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Accessible by car, but parking is costly. Close to public transport and the train.

Service

4.2/5
947 reviews

"Friendly, professional service, especially in the restaurant, but lower quality housekeeping." Great reception service, but subpar bar staff. Room service is average. Booking process is sufficient. Great concierge service. Valet service could be better.

Breakfast

3.8/5
361 reviews

"Reasonably priced, tasty breakfasts."

Room

3.5/5
1081 reviews

"Rooms are small, with small bathrooms, yet generally OK with great views." Poorly-kept rooms, with unpopular balconies and poorly rated furniture. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Bar

3.4/5
164 reviews

"So-so bar with mediocre drinks. The bar needs better service." Beverages could be cheaper.

Cleanliness

3.4/5
319 reviews

"Quite clean."

WiFi

2.8/5
13 reviews

"Regular internet service. Wifi quality could be improved."

Value

2.7/5
237 reviews

"Fairly good value for money. Acceptable breakfast prices." Food and beverages are pricey.

Comfort

2.5/5
409 reviews

"Comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Rated 4.1/5 based on reviews from couples.

"Awesome terrace."

Location

4.7/5
260 reviews

"Great location. Good shopping and sightseeing." Pricey, inconvenient parking.

Service

4.0/5
265 reviews

"Restaurant service is friendly and professional." Reception is OK but housekeeping is substandard. Room service is average. Great concierge service. Booking process is sufficient.

Breakfast

3.8/5
127 reviews

"Tasty breakfast."

Bar

3.4/5
53 reviews

"So-so bar with mediocre drinks."

Room

3.1/5
348 reviews

"Rooms acceptably tidy, and beds alright, but rooms are small with substandard minibars." Great views, but low quality air conditioning, televisions, and furnishing. Small rooms and poorly cleaned bathrooms. Outdated rooms with low rated balconies and lacking maintenance. Shower can be a problem.

Cleanliness

3.0/5
101 reviews

"Cleanliness is lacking in rooms and bathrooms."

Value

2.8/5
68 reviews

"Fairly good value for money. Food is a bit overpriced."

Comfort

2.1/5
128 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 4.0/5 based on reviews from families.

"Wonderful sightseeing."

Location

4.4/5
67 reviews

"Great location with excellent sightseeing. Parking is rare."

Service

4.0/5
82 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.5/5
44 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

3.5/5
32 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

3.0/5
84 reviews

"Rooms are somewhat clean but have fantastic views." Small rooms with below average bathrooms and poor maintenance.

Comfort

2.4/5
36 reviews

"Rooms are described as uncomfortable, loud and cramped."

Value

2.2/5
25 reviews

"Value for money could be better. Acceptable breakfast prices."

Rated 4.1/5 based on reviews from solo travelers.

"Friendly atmosphere. Wonderful sightseeing."

Location

4.6/5
21 reviews

"Great location with excellent sightseeing."

Service

4.1/5
32 reviews

"Friendly service. Room service could have been improved."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Cleanliness

3.5/5
13 reviews

"Quite clean."

Bar

3.5/5
5 reviews

"Standard bar."

Room

3.3/5
34 reviews

"Decent beds and rooms, great views." Small rooms with low rated bathrooms.

Value

2.5/5
7 reviews

"Fairly good value for money."

Comfort

2.5/5
11 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.9/5 based on reviews from business travelers.

"Tasty breakfast. Professional service."

Location

4.3/5
15 reviews

"Great location."

Service

4.0/5
16 reviews

"Friendly service."

Breakfast

4.0/5
13 reviews

"Tasty breakfast."

Cleanliness

3.2/5
9 reviews

"Room cleanliness is acceptable."

Bar

3.2/5
6 reviews

"Standard bar."

Room

2.9/5
29 reviews

"Beds and views are impressive, but cleanliness just so-so."

Value

2.8/5
6 reviews

"Fairly good value for money."

Comfort

2.6/5
11 reviews

"Relatively comfortable, with good beds."

Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Darling Harbour. Good for sightseeing with nearby parking areas."

Location

4.5/5
9 reviews

"Great location."

Service

4.1/5
7 reviews

"Fantastic service."

Vibe

3.2/5
7 reviews

"Decent vibe."

Room

3.2/5
8 reviews

"Decent rooms with great views."

Amenities

3.1/5
5 reviews

"Average hotel building."

Value

2.9/5
5 reviews

"Fairly good value for money."

Rated 3.5/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Darling Harbour. Good for sightseeing with nearby parking areas."

Location

4.5/5
6 reviews

"Great location."

Service

4.2/5
5 reviews

"Fantastic service."

Vibe

3.3/5
5 reviews

"Decent vibe."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Darling Harbour. Good for sightseeing with nearby parking areas."

Location

4.5/5
798 reviews

"Great location, close to the train station." Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Reasonably accessible by car.

Service

4.2/5
925 reviews

"Friendly, professional service, especially in the restaurant, but lower quality housekeeping." Great reception service, but subpar bar staff. Room service is average. Booking process is sufficient. Great concierge service. Valet service could be better.

Breakfast

3.8/5
351 reviews

"Reasonably priced, tasty breakfasts."

Room

3.5/5
1058 reviews

"Decent rooms with great views." Small rooms and poorly cleaned bathrooms. Guests don't like the TVs, minibars, or A/C in the small rooms. Ill-maintained, older rooms with poorly reviewed balconies. Shower can be a problem.

Cleanliness

3.4/5
313 reviews

"Quite clean. Bathroom needs cleaning."

Bar

3.3/5
160 reviews

"Standard bar. The bar needs better service. Standard beverage prices."

WiFi

2.8/5
13 reviews

"Regular internet service. Wifi quality could be improved."

Value

2.7/5
227 reviews

"Fairly good value for money. Acceptable breakfast prices." Food is a bit overpriced. Standard beverage prices.

Comfort

2.5/5
401 reviews

"Comfortable." Small rooms and bathrooms, with insufficient A/C and too much noise.

Rated 4.1/5 based on reviews from couples.

"Awesome terrace."

Location

4.7/5
258 reviews

"Great location. Good shopping and sightseeing." Pricey, inconvenient parking.

Service

4.0/5
261 reviews

"Restaurant service is friendly and professional." Reception is OK but housekeeping is substandard. Room service is average. Great concierge service. Booking process is sufficient.

Breakfast

3.8/5
125 reviews

"Tasty breakfast."

Bar

3.4/5
53 reviews

"So-so bar with mediocre drinks."

Room

3.1/5
342 reviews

"Rooms acceptably tidy, and beds alright, but rooms are small with substandard minibars." Great views, but low quality air conditioning, televisions, and furnishing. Small rooms and poorly cleaned bathrooms. Outdated rooms with low rated balconies and lacking maintenance. Shower can be a problem.

Cleanliness

3.1/5
100 reviews

"Cleanliness is lacking in rooms and bathrooms."

Value

2.8/5
66 reviews

"Fairly good value for money. Food is a bit overpriced."

Comfort

2.1/5
126 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from families.

"Wonderful sightseeing."

Location

4.4/5
64 reviews

"Great location with excellent sightseeing. Parking is rare."

Service

4.0/5
80 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.5/5
44 reviews

"Reasonably priced, tasty breakfasts."

Cleanliness

3.5/5
32 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Room

3.1/5
82 reviews

"Rooms are somewhat clean but have fantastic views." Small rooms with below average bathrooms and poor maintenance.

Comfort

2.4/5
35 reviews

"Rooms are described as uncomfortable, loud and cramped."

Value

2.2/5
25 reviews

"Value for money could be better. Acceptable breakfast prices."

Rated 4.0/5 based on reviews from solo travelers.

"Wonderful sightseeing. Professional service."

Location

4.7/5
20 reviews

"Great location with excellent sightseeing."

Service

4.1/5
31 reviews

"Friendly service. Room service could have been improved."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Cleanliness

3.5/5
11 reviews

"Quite clean."

Room

3.2/5
32 reviews

"Decent beds and rooms, great views. Bathroom could be optimized."

Value

2.6/5
6 reviews

"Fairly good value for money."

Comfort

2.4/5
10 reviews

"Okay beds but not comfortable overall."

Rated 3.8/5 based on reviews from business travelers.

"Professional service."

Location

4.3/5
14 reviews

"Great location."

Service

4.0/5
15 reviews

"Friendly service."

Breakfast

3.9/5
10 reviews

"Tasty breakfast."

Cleanliness

3.2/5
8 reviews

"Room cleanliness is acceptable."

Bar

3.2/5
6 reviews

"Standard bar."

Room

2.9/5
28 reviews

"Beds and views are impressive, but cleanliness just so-so."

Value

2.8/5
6 reviews

"Fairly good value for money."

Comfort

2.6/5
10 reviews

"Relatively comfortable, with good beds."