WiFi
Good internet service. Average wifi quality.
Location
Great location. Pricey, inconvenient parking. Good access to airport. City centre is hard to reach. Shopping and sightseeing are mediocre. Adequate access to public transport.
Breakfast
Tasty breakfast.
Room
Great views from big, new, overall decent rooms. Rooms are poorly maintained and cleaned, with poorly rated beds. Medium sized bathroom. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Shower was ok. Standard air conditioning.
Bar
So-so bar with mediocre drinks. Standard beverage prices. The bar needs better service.
Service
Unprofessional service, with poor housekeeping and reception. Service is generally friendly, although bar service is poor. Good shuttle service. Decent waitstaff and management. Booking process should be better organized. Recreation staff is ok. Room service could have been improved. Hotel security can be an issue. Average tour guide.
Value
Fairly good value for money. Normally priced food. Standard beverage prices.
Cleanliness
Pool and dining areas are poorly cleaned, as are the rooms. Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.