4.5
Excellent

Summary of 5,322 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.8/5
2261 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

Cleanliness

4.7/5
586 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Service

4.2/5
1206 reviews

"Friendly service and great reception." Good management and laundry service. Smooth booking process. Great hotel security.

Room

3.8/5
1939 reviews

"Clean, modern rooms with relatively good A/C." Small rooms with poor views. Clean, large bathrooms. Decent beds, TVs, and furniture. Great shower. Good kitchenette.

Breakfast

3.1/5
306 reviews

"Breakfast is decent but expensive."

Bar

2.5/5
7 reviews

"Standard bar."

Comfort

2.1/5
1078 reviews

"Uncomfortable, small rooms, with decent beds." Quiet rooms with large bathrooms. Standard air conditioning.

Wellness

2.1/5
21 reviews

"Poorly reviewed fitness area."

WiFi

1.6/5
55 reviews

"Wifi quality could be improved."

Rated 4.6/5 based on reviews from families.

"Smooth booking process. Good laundry service."

Location

4.8/5
446 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Service

4.1/5
192 reviews

"Friendly service. Great reception and laundry service."

Room

3.6/5
301 reviews

"Tidy and modern rooms and bathrooms. Smaller rooms with average beds." Conventional furniture. Good kitchenette.

Breakfast

3.1/5
50 reviews

"Breakfast is average."

Comfort

1.7/5
189 reviews

"Small and uncomfortable rooms. Quiet rooms and beds are alright."

Rated 4.6/5 based on reviews from couples.

"Great shower. Good kitchenette."

Location

4.8/5
238 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport and the train.

Cleanliness

4.8/5
59 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Service

4.5/5
98 reviews

"Service is professional and cheery, especially reception and housekeeping."

Room

3.8/5
198 reviews

"Tidy and modern rooms and bathrooms." Beds are fine in small, decently maintained rooms. Great shower.

Breakfast

2.8/5
24 reviews

"Breakfast is average."

Comfort

2.1/5
112 reviews

"Small and uncomfortable rooms. Quiet rooms and beds are alright."

Rated 4.5/5 based on reviews from solo travelers.

"Luxurious Hotel. Clean hotel facilities."

Cleanliness

4.7/5
16 reviews

"Clean rooms."

Location

4.6/5
57 reviews

"Great location, with good shopping nearby and easy access by car."

Service

4.0/5
34 reviews

"Efficient, friendly service with a nice reception."

Room

3.8/5
41 reviews

"Small, but tidy rooms with nice bathrooms."

Breakfast

3.4/5
9 reviews

"Breakfast is average."

Comfort

2.0/5
20 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from business travelers.

"Very quiet. New rooms."

Cleanliness

4.7/5
12 reviews

"Clean rooms."

Location

4.7/5
63 reviews

"Great location near lots of shopping. Train station is close."

Service

4.5/5
27 reviews

"Professional service and good reception."

Room

3.8/5
50 reviews

"New and clean rooms with fantastic bathrooms. Rooms could be larger."

Breakfast

3.2/5
20 reviews

"Breakfast is average."

Comfort

2.4/5
21 reviews

"Less comfortable and small, but quiet, rooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.9/5
42 reviews

"Great location. Close to public transport and the train."

Service

4.2/5
19 reviews

"Friendly service and great reception."

Room

3.5/5
43 reviews

"Clean rooms and nice bathrooms. Small rooms, complaints about the beds."

Breakfast

3.2/5
8 reviews

"Breakfast is average."

Comfort

2.2/5
29 reviews

"Uncomfortable and small, but quiet, rooms, with poor beds."

WiFi

0.7/5
6 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.9/5
461 reviews

"Great location with good access by car." Close to public transport and the train. Central location with great sightseeing, dining out and shopping.

Cleanliness

4.7/5
151 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Vibe

4.7/5
144 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Entrance area is ok." Luxurious Hotel.

Service

4.4/5
279 reviews

"Friendly service and great reception."

Room

3.8/5
377 reviews

"Tidy, modern, relatively well-kept rooms." Small rooms, complaints about the beds. Clean, large bathrooms. Great shower.

Breakfast

2.9/5
56 reviews

"Breakfast is decent but expensive."

Comfort

2.1/5
231 reviews

"Uncomfortable, cramped rooms, with poor beds." Quiet rooms with large bathrooms.

Wellness

1.8/5
6 reviews

"Poorly reviewed fitness area."

WiFi

1.2/5
23 reviews

"Wifi quality could be improved."

Rated 4.5/5 based on reviews from couples.

"Modern Hotel. Clean rooms."

Location

4.9/5
26 reviews

"Great location, close to the train station."

Cleanliness

4.7/5
7 reviews

"Clean."

Service

4.4/5
10 reviews

"Friendly service."

Room

3.5/5
20 reviews

"Small but good rooms. Average beds."

Comfort

2.3/5
14 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 4.3/5 based on reviews from families.

"Nice building. Fantastic service."

Location

4.8/5
20 reviews

"Great location."

Service

4.3/5
9 reviews

"Fantastic service."

Room

3.5/5
10 reviews

"Small, but acceptable, rooms."

Comfort

2.2/5
6 reviews

"Small and uncomfortable rooms."

Rated 4.2/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.8/5
19 reviews

"Great location, close to the train station."

Service

4.2/5
9 reviews

"Fantastic service."

Room

3.6/5
22 reviews

"Poor beds, but nice bathrooms and clean rooms."

Breakfast

2.9/5
7 reviews

"Breakfast is average."

Comfort

2.0/5
13 reviews

"Not very comfortable, with poor beds."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.8/5
37 reviews

"Great location."

Cleanliness

4.7/5
28 reviews

"Clean hotel facilities. Clean rooms."

Service

4.3/5
21 reviews

"Friendly service."

Room

3.9/5
43 reviews

"Large bathrooms and clean rooms. Rooms could be larger."

Value

3.5/5
8 reviews

"Fairly good value for money."

Comfort

2.5/5
26 reviews

"Small, comfortable rooms. Spacious bathroom."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.8/5
19 reviews

"Great location, close to the train station."

Cleanliness

4.7/5
5 reviews

"Clean."

Service

4.3/5
11 reviews

"Friendly service."

Room

3.6/5
13 reviews

"Small but good rooms."

Comfort

2.4/5
8 reviews

"Small and uncomfortable rooms."

Rated 4.6/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.8/5
10 reviews

"Great location, close to the train station."

Vibe

4.5/5
5 reviews

"Awesome vibe."

Room

3.6/5
6 reviews

"Small but good rooms."

Comfort

2.3/5
5 reviews

"Small and uncomfortable rooms."

Rated 4.7/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.8/5
1198 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Easy car access but inadequate parking. Close to public transport and the train.

Vibe

4.8/5
304 reviews

"Awesome vibe. Modern Hotel. Friendly atmosphere. Luxurious Hotel." Entrance area is ok.

Cleanliness

4.7/5
240 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Amenities

4.4/5
289 reviews

"New facilities and relatively nice entrance area. Elevator is ok."

Service

4.1/5
503 reviews

"Friendly service. Great reception and laundry service."

Room

3.5/5
885 reviews

"Rooms are clean and new, but small. Clean, large bathrooms." Acceptably maintained rooms with mediocre beds and furniture. Views are decent, and so are the TV's. Good kitchenette. Great shower.

Breakfast

3.1/5
111 reviews

"Breakfast is average."

Wellness

2.1/5
8 reviews

"Wellness & sports facilities could be improved."

Comfort

1.6/5
529 reviews

"Uncomfortable, small rooms, with decent beds." Quiet rooms with large bathrooms.

WiFi

1.1/5
10 reviews

"Wifi quality could be improved."

Rated 4.8/5 based on reviews from families.

"Good kitchenette. Good laundry service."

Location

4.8/5
397 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby. Close to public transport and the train.

Service

4.1/5
156 reviews

"Friendly service. Great reception and laundry service."

Room

3.5/5
260 reviews

"Tidy and modern rooms and bathrooms. Smaller rooms with average beds." Good kitchenette.

Breakfast

3.1/5
39 reviews

"Breakfast is average."

Comfort

1.6/5
167 reviews

"Small and uncomfortable rooms. Quiet rooms and beds are alright."

Rated 4.8/5 based on reviews from couples.

"New rooms. Clean bathroom."

Location

4.9/5
171 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport and the train.

Cleanliness

4.7/5
38 reviews

"Clean hotel facilities. Clean rooms and bathrooms."

Amenities

4.3/5
61 reviews

"New facilities and relatively nice entrance area."

Service

4.3/5
64 reviews

"Friendly service and great reception."

Room

3.6/5
136 reviews

"Tidy and modern rooms and bathrooms. Smaller rooms with average beds."

Breakfast

3.1/5
12 reviews

"Breakfast is average."

Comfort

1.9/5
80 reviews

"Small and uncomfortable rooms. Quiet rooms and beds are alright."

Rated 4.8/5 based on reviews from solo travelers.

"Clean hotel facilities. Great reception."

Cleanliness

4.7/5
8 reviews

"Clean."

Location

4.7/5
33 reviews

"Great location, with good shopping nearby and easy access by car."

Service

4.2/5
13 reviews

"Great service, especially at reception."

Value

3.5/5
6 reviews

"Best value for money."

Room

3.5/5
19 reviews

"Small, but acceptable, rooms."

Comfort

2.0/5
13 reviews

"Small and uncomfortable rooms."

Rated 4.8/5 based on reviews from business travelers.

"Modern Hotel. Nice building."

Location

4.8/5
34 reviews

"Great location near lots of shopping."

Cleanliness

4.7/5
5 reviews

"Clean."

Service

4.3/5
13 reviews

"Fantastic service."

Room

3.4/5
23 reviews

"Small, but acceptable, rooms."

Breakfast

3.0/5
10 reviews

"Breakfast is average."

Comfort

2.0/5
9 reviews

"Small and uncomfortable rooms."

Rated 4.3/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.5/5
394 reviews

"Great location. Good shopping and sightseeing." Close to public transport and the train. Easy car access but inadequate parking.

Service

4.3/5
326 reviews

"Service is professional and cheery, especially reception and housekeeping." Great hotel security. Smooth booking process. Standard laundry service.

Room

4.2/5
482 reviews

"New, clean rooms with nice furniture. Clean, large bathrooms." Beds, room sizes and maintenance levels are average. Great shower. Not the best view. Air conditioning and TV's are decent.

Breakfast

3.5/5
97 reviews

"Tasty breakfast."

WiFi

1.0/5
14 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from families.

"Good accessibility by car. Good furniture."

Cleanliness

4.7/5
12 reviews

"Clean rooms."

Location

4.7/5
22 reviews

"Great location."

Service

4.2/5
19 reviews

"Efficient, friendly service with a nice reception."

Room

4.0/5
26 reviews

"Rooms are clean with nice bathrooms and standard beds."

Breakfast

3.2/5
5 reviews

"Breakfast is average."

Comfort

2.3/5
11 reviews

"Okay beds but not comfortable overall."

Rated 4.1/5 based on reviews from business travelers.

"Train station is close. Tasty breakfast."

Location

4.7/5
26 reviews

"Great location near lots of shopping. Train station is close."

Service

4.5/5
12 reviews

"Fantastic service."

Room

3.9/5
24 reviews

"Excellent rooms and bathrooms. Rooms could be larger."

Breakfast

3.3/5
10 reviews

"Breakfast is average."

Comfort

2.5/5
11 reviews

"Reasonably comfortable, with small but quiet rooms."

Rated 4.2/5 based on reviews from solo travelers.

"Wonderful housekeeping. Friendly service."

Cleanliness

4.7/5
8 reviews

"Clean rooms."

Location

4.7/5
20 reviews

"Great location."

Vibe

4.4/5
12 reviews

"Awesome vibe. Friendly atmosphere."

Service

4.1/5
19 reviews

"Friendly service and great reception."

Room

3.9/5
19 reviews

"Small, but tidy rooms with nice bathrooms."

Breakfast

3.3/5
6 reviews

"Breakfast is average."

Comfort

2.3/5
6 reviews

"Small and uncomfortable rooms."

Rated 4.4/5 based on reviews from couples.

"Wonderful sightseeing. Friendly service."

Cleanliness

4.7/5
14 reviews

"Clean rooms."

Location

4.5/5
27 reviews

"Great location with excellent sightseeing. Train station is close."

Service

4.4/5
20 reviews

"Friendly service and great reception."

Room

3.9/5
30 reviews

"Small, but tidy rooms with nice bathrooms."

Comfort

2.2/5
8 reviews

"Small and uncomfortable rooms."

Rated 4.5/5 based on reviews from all travelers.

"Excellent city hotel. Close to Isetan Department. Great location."

Location

4.9/5
43 reviews

"Great location, close to the train station."

Cleanliness

4.7/5
5 reviews

"Clean."

Service

4.4/5
21 reviews

"Friendly service."

Room

3.2/5
32 reviews

"Fine, but small, rooms, with nice bathrooms."

Breakfast

3.0/5
8 reviews

"Breakfast is average."

Comfort

1.9/5
22 reviews

"Small and uncomfortable rooms."