3.9
Good

Summary of 4,781 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.7/5
974 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Parking is good and affordable. Adequate access to public transport.

Service

3.9/5
1145 reviews

"Generally good service, though professionalism is only so-so." Reception and management are fine. Good shuttle service. Poorly rated housekeeping and restaurant service. Room service is average. Smooth booking process. Hotel security is ok. Standard laundry service. Recreation staff is ok.

WiFi

3.0/5
24 reviews

"WiFi is good value. Wifi quality could be improved."

Room

3.0/5
1631 reviews

"Average but big rooms with wonderful views, and okay beds." Poorly maintained and cleaned rooms with substandard A/C. Small rooms and poorly cleaned bathrooms. Old rooms with poor TV's and furniture but OK kitchenettes. Shower can be a problem.

Breakfast

2.6/5
266 reviews

"Decent and moderately priced breakfast."

Wellness

1.9/5
23 reviews

"Poorly reviewed fitness area."

Cleanliness

1.9/5
727 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Vibe

1.8/5
372 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel is relatively stylish. Hotel is fairly plain. Awesome for families. Good for business people.

Amenities

1.6/5
382 reviews

"Subpar entrance area and older facilities, but wonderful grounds." Elevator in need of updating. Architecture not so nice. Good meeting & event facilities.

Rated 3.8/5 based on reviews from families.

"Great shopping. Affordable food."

Location

4.6/5
196 reviews

"Great location with good access by car." Great sightseeing, restaurants and shopping nearby.

Service

3.8/5
201 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Good shuttle service.

Breakfast

3.1/5
63 reviews

"Affordable, fairly tasty breakfasts."

Comfort

2.6/5
128 reviews

"Large rooms with average comfort and standard beds." Small bathrooms, noisy rooms, and deficient A/C.

Room

2.5/5
314 reviews

"Well-sized, typical rooms with mediocre beds." Rooms are outdated, untidy, badly-maintained with substandard furniture. Small rooms and poorly cleaned bathrooms. Substandard bathrooms, televisions, and air conditioning. Shower can be a problem.

Amenities

1.3/5
85 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Cleanliness

1.1/5
135 reviews

"Rooms, particularly bathrooms were inadequately clean, although pools were fairly well kept." Hotel facilities could use a good clean.

Vibe

1.1/5
85 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Rated 3.9/5 based on reviews from couples.

"Affordable parking. Accessible parking."

Location

4.8/5
58 reviews

"Great location and easy parking, with good sightseeing."

Value

4.0/5
19 reviews

"Best value for money."

Service

3.9/5
47 reviews

"Friendly service, but housekeeping was less impressive." Good shuttle service.

Comfort

3.1/5
40 reviews

"Spacious, moderately comfortable rooms with excellent beds, but noise problems."

Room

3.0/5
72 reviews

"Substandard bathrooms and complaints about age and tidiness of rooms." Excellent beds but poor furnishing, in big but poorly maintained rooms. Shower can be a problem.

Breakfast

2.7/5
8 reviews

"Breakfast is average."

Cleanliness

2.0/5
24 reviews

"Rooms could be cleaner."

Amenities

1.9/5
18 reviews

"Hotel buildings could use some improvement."

Vibe

1.7/5
20 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Rated 3.5/5 based on reviews from business travelers.

"Fantastic service."

Service

4.0/5
5 reviews

"Fantastic service."

Room

2.5/5
6 reviews

"Room needs to be improved."

Cleanliness

1.9/5
5 reviews

"Could use a good cleaning."

Rated 4.0/5 based on reviews from solo travelers.

"Great location. Fantastic service."

Location

4.5/5
5 reviews

"Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Room

2.8/5
8 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.7/5
8 reviews

"Great location."

Value

3.9/5
5 reviews

"Best value for money."

Service

3.8/5
8 reviews

"Fantastic service."

Comfort

3.4/5
9 reviews

"Rooms are big and moderately comfortable."

Room

3.0/5
13 reviews

"Big, decent rooms."

Cleanliness

2.1/5
5 reviews

"Could use a good cleaning."

Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.8/5
31 reviews

"Great location with excellent sightseeing." Parking is good and affordable.

Value

4.2/5
17 reviews

"Best value for money. Acceptable breakfast prices."

Service

3.9/5
20 reviews

"Average reception, but good overall service. Good shuttle service."

Breakfast

2.9/5
12 reviews

"Decent and moderately priced breakfast."

Room

2.6/5
29 reviews

"Well-sized, typical rooms with mediocre beds." Guests complained about bathrooms and general cleanliness of the rooms.

Cleanliness

1.8/5
16 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

1.6/5
6 reviews

"Hotel buildings could use some improvement."

Vibe

1.4/5
8 reviews

"Vibe is not too good."

Rated 3.8/5 based on reviews from families.

"Good shuttle service. Fantastic service."

Location

4.7/5
9 reviews

"Great location with excellent sightseeing."

Service

4.0/5
6 reviews

"Fantastic service."

Room

2.5/5
6 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.5/5
712 reviews

"Great location. Good shopping and sightseeing." Convenient car access and well-priced parking.

Service

3.9/5
925 reviews

"Lacking housekeeping and poor restaurant service, but friendly service overall." Management and reception are decent and somewhat professional. Good shuttle service. Room service is average. Smooth booking process. Hotel security is ok.

WiFi

3.0/5
22 reviews

"WiFi is good value. Wifi quality could be improved."

Room

3.0/5
1342 reviews

"Average but big rooms with wonderful views, and okay beds." Dated, poorly cleaned rooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem. Kitchenettes and minibars are as expected.

Breakfast

2.7/5
174 reviews

"Decent and moderately priced breakfast."

Cleanliness

1.9/5
622 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area.

Vibe

1.8/5
297 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Hotel is fairly plain.

Amenities

1.6/5
327 reviews

"Old facilities and poor entrance area, but okay hotel grounds." Elevator in need of updating. Architecture not so nice. Good meeting & event facilities.

Wellness

1.6/5
19 reviews

"Poorly reviewed fitness area."

Rated 3.6/5 based on reviews from families.

"Great shopping. Good accessibility by car."

Location

4.4/5
136 reviews

"Great location. Good shopping and sightseeing."

Service

3.9/5
151 reviews

"Friendly but only somewhat professional service with okay reception and poor housekeeping." Good shuttle service.

Breakfast

3.0/5
35 reviews

"Affordable, fairly tasty breakfasts."

Comfort

2.5/5
98 reviews

"Large rooms with average comfort and standard beds." Deficient A/C and too noisy rooms.

Room

2.5/5
251 reviews

"Poorly maintained and old, but decent, rooms, and so-so beds." Big rooms, although there are complaints about cleanliness. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower can be a problem.

Amenities

1.4/5
71 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Vibe

1.2/5
65 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive.

Cleanliness

1.1/5
110 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.6/5 based on reviews from couples.

"Affordable parking. Good shuttle service."

Location

4.8/5
31 reviews

"Great location and easy parking, with good sightseeing."

Value

4.0/5
13 reviews

"Best value for money."

Service

3.8/5
29 reviews

"Friendly service, and reception was okay. Good shuttle service."

Comfort

3.2/5
22 reviews

"Room size and comfort are OK, but beds are great."

Room

2.9/5
46 reviews

"Average-sized rooms with great beds." Untidy, poorly-kept rooms with poor furniture and bathrooms.

Breakfast

2.8/5
5 reviews

"Breakfast is average."

Cleanliness

1.9/5
18 reviews

"Rooms could be cleaner."

Amenities

1.8/5
11 reviews

"Hotel buildings could use some improvement."

Vibe

1.4/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from business travelers.

"Great service."

Service

4.0/5
5 reviews

"Fantastic service."

Room

2.5/5
6 reviews

"Room needs to be improved."

Cleanliness

1.9/5
5 reviews

"Could use a good cleaning."

Rated 3.9/5 based on reviews from solo travelers.

"Friendly service. Great location."

Location

4.5/5
5 reviews

"Great location."

Room

2.6/5
6 reviews

"Room is all right."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.7/5
21 reviews

"Great location."

Service

3.9/5
28 reviews

"Friendly, if slightly unprofessional, service and subpar housekeeping."

Room

2.7/5
37 reviews

"Big, decent rooms. Poorly cleaned rooms and unsightly furniture."

Breakfast

2.5/5
7 reviews

"Breakfast is average."

Cleanliness

1.9/5
10 reviews

"Rooms could be cleaner."

Rated 4.0/5 based on reviews from families.

"Fantastic service. Great location."

Service

3.8/5
8 reviews

"Fantastic service."

Room

2.6/5
8 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.7/5
45 reviews

"Great location and easy parking, with good sightseeing."

Service

4.0/5
29 reviews

"Friendly, more-or-less professional service, and so-so reception." Good shuttle service.

Room

3.0/5
41 reviews

"Well-sized, typical rooms with mediocre beds." Older, poorly cleaned and maintained rooms and bathrooms.

Breakfast

2.8/5
9 reviews

"Breakfast is average."

Cleanliness

1.8/5
13 reviews

"Rooms could be cleaner."

Vibe

1.8/5
18 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.7/5
12 reviews

"Great location with excellent sightseeing."

Service

4.0/5
8 reviews

"Friendly service."

Room

2.7/5
11 reviews

"Room is all right."

Vibe

1.6/5
6 reviews

"Vibe is not too good."

Rated 3.9/5 based on reviews from all travelers.

"Good family hotel. Close to Universal Studios. Good for sightseeing and located near shopping areas."

Location

4.8/5
131 reviews

"Great location with good access by car. Good shopping and sightseeing."

Service

3.2/5
108 reviews

"Average professionalism from poor housekeeping staff and mediocre reception."

Room

2.9/5
130 reviews

"Well-sized, typical rooms with mediocre beds." Rooms are outdated, untidy, badly-maintained with substandard furniture. Insufficiently clean bathrooms and subpar kitchenettes. Shower can be a problem.

Breakfast

2.5/5
48 reviews

"Decent and moderately priced breakfast."

Food

2.5/5
13 reviews

"Food could be better."

Cleanliness

1.6/5
47 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.5/5
35 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

Vibe

1.2/5
33 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from families.

"Great shopping."

Location

4.8/5
35 reviews

"Great location. Good shopping and sightseeing."

Service

3.5/5
25 reviews

"Average reception and service professionalism is typical."

Comfort

3.0/5
16 reviews

"Large rooms with average comfort and standard beds."

Breakfast

2.8/5
17 reviews

"Breakfast is average."

Room

2.4/5
35 reviews

"Dated, poorly cleaned rooms. Rooms are spacious with standard beds."

Cleanliness

1.6/5
15 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

1.4/5
14 reviews

"Facilities in need of refurbishment."

Vibe

1.2/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Wonderful sightseeing. Great location."

Location

4.7/5
7 reviews

"Great location with excellent sightseeing."

Room

2.8/5
6 reviews

"Room is all right."