WiFi
"Good wifi quality."
Location
"Good location, close to public transport." Fairly accessible by car with easy parking. Central location with ok shopping but excellent sightseeing.
Amenities
"Hotel buildings and kids facilities are excellent." Hotel grounds and lobby are nice, but facilities are outdated. Unspectacular architecture. Elevator in need of updating.
Pool
"Clean pool area."
Service
"Service is generally friendly, although bar service is poor." Average reception and service professionalism is typical. Poorly rated housekeeping and restaurant service. Room service could have been improved. Booking process should be better organized. Great concierge service.
Cleanliness
"Clean hotel facilities." Pool area is clean, but dining area and rooms are not. Moderately clean wellness & sports facilities.
Room
"Spacious rooms with excellent views. Decent beds, TVs, and furniture." Old, poorly maintained rooms with inadequate A/C and kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Wellness Area
"Moderately clean wellness & sports facilities." Excellent sauna and fitness area.
Breakfast
"Breakfast is decent but expensive."
Bar
"Guests complain about the price and quality of the bar." Alcoholic drinks are not the best. The bar needs better service.
Value
"Value for money could be better. Pricey breakfast and dining." Beverages could be cheaper.
Food
"Complaints about dining experience with subpar desserts & fruits." Guests dislike the cleanliness and menus in the restaurant. Food is pricey and snacks are subpar. Side dishes and vegetables are not well rated. Untasty beef dishes & steak. Poor vegetarian & vegan dishes. Bad poultry dishes. No good fish & seafood. Pork dishes are not good.