Breakfast
Tasty yet pricey breakfasts.
Comfort
Great sized rooms, very comfortable with wonderful beds. Deficient A/C and too noisy rooms.
Service
Friendly service, and reception was okay. Great, professional waitstaff and bartenders. Housekeeping and management are lacking. Room service could have been improved. Service at the pool/beach should be improved. Recreation staff is nice. Great concierge service. Booking process should be better organized. Hotel security is ok.
Room
Rooms are poorly-maintained, but big with comfortable beds. Rooms relatively tidy with some views, but outdated, and with poor furniture. Guests complained about kitchenettes, minibars, TV's, and A/C. Shower was ok. Poor balconies and badly cleaned bathrooms.
WiFi
Good internet service. Wifi quality could be improved.
Cleanliness
Rooms relatively clean, but bathroom and pool area not clean enough. Clean hotel facilities.
Location
Location is ok. Pricey, inconvenient parking. City centre is hard to reach. Decent shopping and great sightseeing. Reasonably accessible by car. Close to public transport.
Value
Value for money could be better. Pricey breakfast and dining. Beverages could be cheaper.
Bar
Guests complain about the price and quality of the bar. Alcoholic drinks are not the best. Good bar service.