4.4
Excellent

Summary of 9,036 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
3731 reviews

"Great location. Near to public transport and the airport." Good accessibility by car. Great sightseeing, restaurants and shopping nearby. Parking should be cheaper.

Room

2.9/5
1883 reviews

"Generally acceptable rooms with nice views and good cleanliness, but quite small." Neglected rooms with uncomfy beds, unstocked minibars and poor TV's. Small but relatively clean bathrooms. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Shower can be a problem.

WiFi

2.6/5
72 reviews

"WiFi is good value."

Service

2.5/5
948 reviews

"Complaints about reception and the friendliness of staff." Poorly-managed, moderately professional staff and housekeeping. Good shuttle service.

Value for money

2.4/5
590 reviews

"Value for money could be better. Normally priced food." Acceptable breakfast prices. Free internet.

Breakfast

2.2/5
265 reviews

"Breakfast is reasonably priced, but not exceptional."

Rated 4.4/5 based on reviews from business travelers.

"Terrific location."

Location

4.9/5
1352 reviews

"Great location with good access by car." Near to public transport and the airport. Great sightseeing, restaurants and shopping nearby.

Room

2.8/5
535 reviews

"Tidy rooms with nice views." Complaints about maintenance, size, and beds. Bathrooms are not great, but moderately clean. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Service

2.5/5
314 reviews

"Complaints about reception and the friendliness of staff." Poorly-managed, moderately professional staff and housekeeping.

Breakfast

2.4/5
120 reviews

"Breakfast can be improved."

Value for money

2.3/5
195 reviews

"Value for money could be better."

WiFi

2.0/5
15 reviews

"Complaints about WiFi."

Rated 4.4/5 based on reviews from families.

"Pleasant entrance area. Good shuttle service."

Location

4.8/5
865 reviews

"Great location. Near to public transport and the airport." Good car access, but so-so parking. Great sightseeing, restaurants and shopping nearby.

Room

2.8/5
473 reviews

"Rooms are outdated, small and have insufficient A/C." Rooms are tidy, with great views, but need maintenance and beds are poor. Small but relatively clean bathrooms.

Service

2.5/5
169 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value for money

2.4/5
130 reviews

"Value for money could be better."

Breakfast

2.4/5
40 reviews

"Breakfast can be improved."

WiFi

1.8/5
11 reviews

"Wifi quality could be improved."

Comfort

1.7/5
273 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Rated 4.5/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.9/5
222 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

3.0/5
132 reviews

"Average, small rooms with deficient A/C." Rooms are tidy but showing their age with uncomfortable beds and bad bathrooms.

Service

2.6/5
47 reviews

"Service is acceptably professional, but some complaints about reception staff."

Value for money

2.5/5
32 reviews

"Value for money could be better."

Breakfast

2.2/5
11 reviews

"Breakfast can be improved."

Comfort

1.9/5
83 reviews

"Small rooms, lacking comfort, with subpar beds and A/C." Noise level is acceptable.

Rated 4.4/5 based on reviews from solo travelers.

"Terrific location."

Location

4.9/5
223 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

3.1/5
126 reviews

"Clean, reasonable rooms." Small rooms with complaints about beds and bathrooms.

Service

2.7/5
73 reviews

"Moderately professional service but unfriendly reception."

Value for money

2.4/5
27 reviews

"Value for money could be better."

Breakfast

2.3/5
14 reviews

"Breakfast can be improved."

Comfort

2.2/5
67 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

WiFi

1.6/5
7 reviews

"Complaints about WiFi."

Rated 3.5/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
152 reviews

"Great location near the airport."

Room

3.0/5
150 reviews

"Clean but small rooms, and poor beds." Rooms are lacking in maintenance, with subpar A/C and furnishing. Bathrooms are not great, but moderately clean. Shower was ok.

Value for money

2.5/5
39 reviews

"Fairly good value for money."

Breakfast

2.2/5
18 reviews

"Breakfast can be improved."

WiFi

1.9/5
18 reviews

"Wifi quality could be improved."

Service

1.6/5
108 reviews

"Complaints about service friendliness and professionalism."

Rated 3.8/5 based on reviews from business travelers.

"Great location."

Location

4.9/5
14 reviews

"Great location."

Room

2.6/5
5 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
3440 reviews

"Great location. Near to public transport and the airport." Good accessibility by car. Great sightseeing, restaurants and shopping nearby. Parking should be cheaper.

Room

2.9/5
1612 reviews

"Average rooms with kitchenettes." Small, yet clean rooms with lovely views. Rooms are outdated, with low rated beds and TV's. Small but relatively clean bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Service

2.7/5
762 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value for money

2.4/5
514 reviews

"Value for money could be better. Acceptable breakfast prices." Normally priced food.

Breakfast

2.3/5
232 reviews

"Breakfast is reasonably priced, but not exceptional."

WiFi

2.2/5
43 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
1331 reviews

"Great location with good access by car." Near to public transport and the airport. Great sightseeing, restaurants and shopping nearby.

Room

2.8/5
525 reviews

"Tidy rooms with nice views." Complaints about maintenance, size, and beds. Bathrooms are not great, but moderately clean. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Service

2.5/5
307 reviews

"Complaints about reception and the friendliness of staff." Poorly-managed, moderately professional staff and housekeeping.

Breakfast

2.4/5
120 reviews

"Breakfast can be improved."

Value for money

2.3/5
194 reviews

"Value for money could be better."

WiFi

1.9/5
14 reviews

"Complaints about WiFi."

Rated 4.4/5 based on reviews from families.

"Pleasant entrance area. Good shuttle service."

Location

4.8/5
861 reviews

"Great location. Near to public transport and the airport." Good car access, but so-so parking. Great sightseeing, restaurants and shopping nearby.

Room

2.7/5
471 reviews

"Rooms are outdated, small and have insufficient A/C." Rooms are tidy, with great views, but need maintenance and beds are poor. Small but relatively clean bathrooms.

Service

2.5/5
169 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value for money

2.5/5
129 reviews

"Value for money could be better."

Breakfast

2.4/5
39 reviews

"Breakfast can be improved."

WiFi

1.8/5
11 reviews

"Wifi quality could be improved."

Comfort

1.6/5
272 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Rated 4.4/5 based on reviews from solo travelers.

"Terrific location."

Location

4.9/5
216 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

3.0/5
117 reviews

"Clean, reasonable rooms." Small rooms with complaints about beds and bathrooms.

Service

2.6/5
68 reviews

"Moderately professional service but unfriendly reception."

Breakfast

2.3/5
14 reviews

"Breakfast can be improved."

Value for money

2.3/5
25 reviews

"Value for money could be better."

Comfort

2.1/5
63 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

WiFi

1.6/5
7 reviews

"Complaints about WiFi."

Rated 4.5/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.8/5
219 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

3.0/5
131 reviews

"Average, small rooms with deficient A/C." Rooms are tidy but showing their age with uncomfortable beds and bad bathrooms.

Service

2.6/5
47 reviews

"Service is acceptably professional, but some complaints about reception staff."

Value for money

2.5/5
32 reviews

"Value for money could be better."

Breakfast

2.2/5
10 reviews

"Breakfast can be improved."

Comfort

1.9/5
82 reviews

"Small rooms, lacking comfort, with subpar beds and A/C." Noise level is acceptable.

Rated 3.6/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
6 reviews

"Great location."

Room

2.6/5
11 reviews

"Room is all right."

Comfort

2.2/5
5 reviews

"More comfort would be nice."

Rated 3.5/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.5/5
112 reviews

"Great location near lots of shopping. Good access to airport."

Wellness Area

3.2/5
5 reviews

"Sufficient wellness & sports facilities."

Room

2.9/5
81 reviews

"Clean but small rooms, and poor beds." Guests complained about minibars and bathrooms. Shower can be a problem.

Value for money

2.5/5
28 reviews

"Value for money could be better."

Service

2.2/5
65 reviews

"Moderately professional service but unfriendly reception."

Breakfast

2.1/5
10 reviews

"Breakfast can be improved."

WiFi

2.0/5
9 reviews

"Complaints about WiFi."

Rated 3.9/5 based on reviews from business travelers.

"Great location."

Location

4.8/5
7 reviews

"Great location."