4.4
Excellent

Summary of 8,510 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
3585 reviews

"Great location. Near to public transport and the airport." Good accessibility by car. Great sightseeing, restaurants and shopping nearby. Parking should be cheaper.

Room

2.9/5
1796 reviews

"Generally acceptable rooms with nice views and good cleanliness, but quite small." Neglected rooms with uncomfy beds, unstocked minibars and poor TV's. Small but relatively clean bathrooms. Older rooms with badly maintained furniture and poor A/C, but decent kitchenettes. Shower can be a problem.

WiFi

2.5/5
67 reviews

"Wifi quality could be improved. Free internet."

Service

2.5/5
909 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value

2.4/5
562 reviews

"Value for money could be better. Acceptable breakfast prices." Normally priced food. Free internet.

Breakfast

2.2/5
260 reviews

"Breakfast is reasonably priced, but not exceptional."

Rated 4.4/5 based on reviews from business travelers.

"Clean hotel facilities."

Location

4.8/5
1292 reviews

"Great location with good access by car." Near to public transport and the airport. Great sightseeing, restaurants and shopping nearby.

Room

2.8/5
511 reviews

"Tidy rooms with nice views. Older, small rooms with inadequate A/C." Beds, TV and furniture are not great. Bathrooms are not great, but moderately clean. Shower can be a problem.

Service

2.5/5
302 reviews

"Complaints about reception and the friendliness of staff." Poorly-managed, moderately professional staff and housekeeping.

Breakfast

2.4/5
118 reviews

"Breakfast can be improved."

Value

2.2/5
190 reviews

"Value for money could be better."

WiFi

1.8/5
13 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from families.

"Pleasant entrance area. Good shuttle service."

Location

4.8/5
844 reviews

"Great location. Near to public transport and the airport." Good car access, but so-so parking. Great sightseeing, restaurants and shopping nearby.

Room

2.8/5
455 reviews

"Tidy rooms with nice views." Small, out of date rooms with complaints about beds and A/C. Small but relatively clean bathrooms.

Service

2.5/5
164 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value

2.5/5
125 reviews

"Value for money could be better."

Breakfast

2.4/5
40 reviews

"Breakfast can be improved."

WiFi

1.8/5
10 reviews

"Wifi quality could be improved."

Comfort

1.7/5
267 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Rated 4.5/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.9/5
214 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

2.9/5
125 reviews

"Average, small rooms with deficient A/C." Rooms are tidy but showing their age with uncomfortable beds and bad bathrooms.

Service

2.6/5
46 reviews

"Service is acceptably professional, but some complaints about reception staff."

Value

2.5/5
29 reviews

"Fairly good value for money."

Breakfast

2.2/5
9 reviews

"Breakfast can be improved."

Comfort

1.8/5
79 reviews

"Small rooms, lacking comfort, with subpar beds and A/C." Noise level is acceptable.

Rated 4.4/5 based on reviews from solo travelers.

"Terrific location."

Location

4.9/5
220 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

3.1/5
122 reviews

"Clean, reasonable rooms." Small rooms with complaints about beds and bathrooms.

Service

2.8/5
72 reviews

"Moderately professional service but unfriendly reception."

Value

2.4/5
25 reviews

"Value for money could be better."

Breakfast

2.3/5
14 reviews

"Breakfast can be improved."

Comfort

2.1/5
64 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

WiFi

1.6/5
7 reviews

"Wifi quality could be improved."

Rated 3.5/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
139 reviews

"Great location near the airport."

Room

3.0/5
141 reviews

"Clean but small rooms, and poor beds." Rooms are lacking in maintenance, with subpar A/C and furnishing. Bathrooms are not great, but moderately clean. Shower was ok.

Value

2.5/5
35 reviews

"Value for money could be better."

Breakfast

2.2/5
16 reviews

"Breakfast can be improved."

WiFi

1.9/5
16 reviews

"Wifi quality could be improved."

Service

1.6/5
101 reviews

"Complaints about service friendliness and professionalism."

Rated 3.8/5 based on reviews from business travelers.

"Great location."

Location

4.9/5
10 reviews

"Great location."

Room

2.6/5
5 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
3317 reviews

"Great location. Near to public transport and the airport." Good accessibility by car. Great sightseeing, restaurants and shopping nearby. Parking should be cheaper.

Room

2.9/5
1543 reviews

"Average rooms with kitchenettes." Small, yet clean rooms with lovely views. Rooms are outdated, with low rated beds and TV's. Small but relatively clean bathrooms. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Service

2.6/5
737 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value

2.4/5
491 reviews

"Value for money could be better. Acceptable breakfast prices." Food is a bit overpriced.

Breakfast

2.3/5
228 reviews

"Breakfast is reasonably priced, but not exceptional."

WiFi

2.1/5
41 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from business travelers.

"Clean hotel facilities."

Location

4.8/5
1276 reviews

"Great location with good access by car." Near to public transport and the airport. Great sightseeing, restaurants and shopping nearby.

Room

2.8/5
503 reviews

"Tidy rooms with nice views. Older, small rooms with inadequate A/C." Beds, TV and furniture are not great. Bathrooms are not great, but moderately clean. Shower can be a problem.

Service

2.5/5
295 reviews

"Complaints about reception and the friendliness of staff." Poorly-managed, moderately professional staff and housekeeping.

Breakfast

2.4/5
118 reviews

"Breakfast can be improved."

Value

2.2/5
189 reviews

"Value for money could be better."

WiFi

1.8/5
13 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from families.

"Pleasant entrance area. Good shuttle service."

Location

4.8/5
840 reviews

"Great location. Near to public transport and the airport." Good car access, but so-so parking. Great sightseeing, restaurants and shopping nearby.

Room

2.7/5
453 reviews

"Tidy rooms with nice views." Small, out of date rooms with complaints about beds and A/C. Small but relatively clean bathrooms.

Service

2.5/5
164 reviews

"Fairly professional, yet somewhat unfriendly service." Guests complain about reception staff and management. Good shuttle service.

Value

2.5/5
124 reviews

"Value for money could be better."

Breakfast

2.4/5
39 reviews

"Breakfast can be improved."

WiFi

1.8/5
10 reviews

"Wifi quality could be improved."

Comfort

1.6/5
266 reviews

"Room is acceptable, but beds have issues with comfort." Small rooms and bathrooms with inadequate A/C.

Rated 4.4/5 based on reviews from solo travelers.

"Friendly atmosphere."

Location

4.9/5
214 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

3.0/5
114 reviews

"Clean, reasonable rooms." Small rooms with complaints about beds and bathrooms.

Service

2.6/5
68 reviews

"Moderately professional service but unfriendly reception."

Value

2.3/5
24 reviews

"Value for money could be better."

Breakfast

2.3/5
14 reviews

"Breakfast can be improved."

Comfort

2.1/5
61 reviews

"Small rooms with subpar beds, lacking comfort but not too loud."

WiFi

1.6/5
7 reviews

"Wifi quality could be improved."

Rated 4.5/5 based on reviews from couples.

"Luxurious Hotel."

Location

4.9/5
212 reviews

"Great location with good access by car." Near to public transport and the airport.

Room

2.9/5
125 reviews

"Average, small rooms with deficient A/C." Rooms are tidy but showing their age with uncomfortable beds and bad bathrooms.

Service

2.6/5
46 reviews

"Service is acceptably professional, but some complaints about reception staff."

Value

2.5/5
29 reviews

"Fairly good value for money."

Breakfast

2.2/5
9 reviews

"Breakfast can be improved."

Comfort

1.8/5
79 reviews

"Small rooms, lacking comfort, with subpar beds and A/C." Noise level is acceptable.

Rated 3.6/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.8/5
8 reviews

"Great location."

Room

2.6/5
14 reviews

"Small, but acceptable, rooms."

Value

2.5/5
6 reviews

"Value for money could be better."

Comfort

2.1/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.5/5 based on reviews from all travelers.

"Excellent airport hotel. Close to Pudong Airport. Great location."

Location

4.5/5
106 reviews

"Great location near lots of shopping. Good access to airport."

Wellness

3.2/5
5 reviews

"Sufficient wellness & sports facilities."

Room

2.9/5
73 reviews

"Clean but small rooms, and poor beds." Guests complained about minibars and bathrooms. Shower can be a problem.

Value

2.4/5
25 reviews

"Value for money could be better."

Service

2.4/5
59 reviews

"Moderately professional service but unfriendly reception."

Breakfast

2.1/5
10 reviews

"Breakfast can be improved."

WiFi

1.9/5
8 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from business travelers.

"Great location."

Location

4.8/5
6 reviews

"Great location."