"Location is ok. Great for sightseeing, but not shopping." Not great access by car, with poorly rated parking. City centre is hard to reach.
"Average but big rooms with wonderful views, and okay beds." Old, poorly maintained rooms with substandard A/C and furnishings. Mediocre sized, poorly cleaned bathrooms. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Shower can be a problem.
"Poorly-managed, moderately professional staff and housekeeping." Friendly service, especially in the restaurant. Recreation staff is ok. Good shuttle service. Room service could have been improved. Hotel security can be an issue. Booking process should be better organized. Childcare can be a problem.
"Regular internet service."
"Affordable, fairly tasty breakfasts."
"Outdated facilities, not accessible for those with handicaps." Decent enough hotel grounds, but unpleasant entrance area. Beautiful architecture. Elevator in need of updating. Kids facilities are inadequate.
"Wellness & sports facilities could be improved."
"Pool in need of cleaning."
"Guests complain about the dining, with a poor menu and high prices." Untidy dining area and side dishes are not great. Great desserts and beef dishes. Pizza is ok. Bad poultry dishes. No good fish & seafood. Pasta is ok. Good snacks.
"Value for money could be better. Food is a bit overpriced." Fair breakfast prices.
"Unclean rooms and pool area." The bathrooms and dining area need some cleaning. Hotel facilities could use a good clean.