3.8
Good

Summary of 3,255 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Location

4.2/5
516 reviews

"Great location. Near public transport, airport, and train station." Not great access by car, with poorly rated parking. Reasonably central, close to shopping, restaurants, and bars. Parking should be cheaper.

WiFi

4.0/5
27 reviews

"Fast and cheap WiFi. Average wifi quality."

Service

4.0/5
559 reviews

"Efficient, friendly service, but complaints about management." Reception, housekeeping and restaurant service were adequate. Booking process is sufficient. Room service could have been improved. Great concierge service.

Breakfast

2.9/5
138 reviews

"Breakfast is decent but expensive."

Room

2.6/5
877 reviews

"Rooms amply-sized and moderately tidy with excellent views." Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

Bar

2.5/5
36 reviews

"Poor bar with subpar drinks."

Vibe

2.1/5
146 reviews

"Vibe is not too good. Hotel could use some updating." Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive. Suitable for solo travelers. Perfect airport hotel. Good for traveling with friends.

Comfort

2.0/5
470 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Amenities

1.9/5
175 reviews

"Hotel grounds are okay, but the building is old and the entrance area is unimpressive." Elevator in need of updating. Architecture not so nice. Adequate meeting & event facilities. Good outdoor sports facilities.

Rated 3.8/5 based on reviews from couples.

"Great shopping. Good internet service."

Location

4.4/5
50 reviews

"Well-located, although unfortunately the parking isn't easy." Close to the train station and the airport.

Service

3.9/5
53 reviews

"Friendly service, and reception was okay."

Breakfast

2.8/5
19 reviews

"Breakfast is decent but expensive."

Room

2.4/5
78 reviews

"Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms." Complaints about the furniture, TVs, A/C, and beds. Fine room size and cleanliness. Shower was ok.

Comfort

2.1/5
40 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Vibe

1.6/5
16 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Amenities

1.6/5
13 reviews

"Hotel buildings could use some improvement."

Rated 3.8/5 based on reviews from solo travelers.

"Professional service. Good access to airport."

Location

4.2/5
30 reviews

"Great location. Close to the train station and the airport."

Service

3.9/5
36 reviews

"Friendly service, and reception was okay."

Room

3.0/5
54 reviews

"Fine room size and cleanliness." Badly maintained rooms, uncomfortable beds, and deficient A/C.

Comfort

2.2/5
38 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Amenities

1.9/5
10 reviews

"Hotel buildings could use some improvement."

Vibe

1.8/5
8 reviews

"Vibe is not too good."

Rated 3.9/5 based on reviews from families.

"Great view. Great concierge service."

Location

4.0/5
31 reviews

"Great location. Close to the train station and the airport."

Service

3.9/5
30 reviews

"Friendly service, and reception was okay."

Breakfast

3.1/5
8 reviews

"Breakfast is average."

Room

2.0/5
50 reviews

"Poorly-maintained rooms with problem bathrooms, beds, and A/C." Room cleanliness is acceptable. Shower was ok.

Amenities

2.0/5
14 reviews

"Hotel buildings could use some improvement."

Vibe

1.9/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

1.8/5
30 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Rated 3.7/5 based on reviews from business travelers.

"Location is great. Good value."

Location

4.3/5
26 reviews

"Well-located, although unfortunately the parking isn't easy."

Value

4.0/5
20 reviews

"Best value for money."

Service

3.8/5
34 reviews

"Friendly service, and reception was okay."

Cleanliness

2.9/5
12 reviews

"Room cleanliness is acceptable."

Room

2.5/5
44 reviews

"Badly maintained rooms, uncomfortable beds, and deficient A/C." Fine room size and cleanliness.

Vibe

2.0/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

2.0/5
15 reviews

"Hotel buildings could use some improvement."

Comfort

1.9/5
24 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Location

4.2/5
8 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Cleanliness

3.2/5
5 reviews

"Quite clean."

Room

2.1/5
12 reviews

"Poor rooms but moderately-sized."

Comfort

2.1/5
9 reviews

"Rooms are decent sized but not rated very comfortable."

Rated 3.8/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Location

4.2/5
451 reviews

"Great location. Near public transport, airport, and train station." Not great access by car, with poorly rated parking. Centrally located, near restaurants, bars, and shopping. Parking should be cheaper.

Service

4.0/5
502 reviews

"Friendly and professional housekeepers." Average reception and restaurant service, but management is not great. Booking process is sufficient. Room service could have been improved. Great concierge service.

WiFi

3.9/5
22 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

2.7/5
112 reviews

"Breakfast is decent but expensive."

Room

2.6/5
774 reviews

"Rooms amply-sized and moderately tidy with excellent views." Poorly-maintained rooms with low rated beds, furniture, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Shower was ok.

Bar

2.4/5
35 reviews

"Poor bar with subpar drinks."

Vibe

2.1/5
121 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier. Hotel could be more stylish. Entrance area is ok.

Comfort

2.0/5
410 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Amenities

1.9/5
167 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Decent hotel grounds and entrance area. Architecture not so nice. Adequate meeting & event facilities. Good outdoor sports facilities.

Rated 3.7/5 based on reviews from couples.

"Great shopping. Near city centre."

Location

4.4/5
43 reviews

"Well-located, although unfortunately the parking isn't easy." Close to the train station and the airport.

Service

4.0/5
48 reviews

"Friendly service, and reception was okay."

Breakfast

2.7/5
16 reviews

"Breakfast is decent but expensive."

Room

2.4/5
67 reviews

"Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms." Complaints about the furniture, TVs, A/C, and beds. Fine room size and cleanliness. Shower was ok.

Comfort

2.0/5
33 reviews

"Rooms are moderately-sized but uncomfortable with poor beds and air conditioning."

Vibe

1.6/5
15 reviews

"Vibe is not too good. Hotel could use some updating." Atmosphere could be friendlier.

Amenities

1.6/5
13 reviews

"Hotel buildings could use some improvement."

Rated 3.8/5 based on reviews from solo travelers.

"Wonderful housekeeping."

Location

4.2/5
27 reviews

"Great location. Close to the train station and the airport."

Service

3.8/5
34 reviews

"Friendly service, and reception was okay."

Room

3.0/5
48 reviews

"Fine room size and cleanliness." Badly maintained rooms, uncomfortable beds, and deficient A/C.

Comfort

2.3/5
32 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Amenities

1.9/5
10 reviews

"Hotel buildings could use some improvement."

Vibe

1.9/5
6 reviews

"Vibe is not too good."

Rated 3.6/5 based on reviews from business travelers.

"Location is great. Good service."

Location

4.3/5
26 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.9/5
32 reviews

"Friendly service, and reception was okay."

Cleanliness

2.9/5
12 reviews

"Room cleanliness is acceptable."

Room

2.5/5
41 reviews

"Badly maintained rooms, uncomfortable beds, and deficient A/C." Fine room size and cleanliness.

Vibe

2.0/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

2.0/5
15 reviews

"Hotel buildings could use some improvement."

Comfort

1.9/5
24 reviews

"Poor beds, with complaints about A/C and noise. Average sized rooms."

Rated 3.9/5 based on reviews from families.

"Great view. Great concierge service."

Location

4.1/5
26 reviews

"Great location. Close to the train station and the airport."

Service

4.0/5
28 reviews

"Friendly service, and reception was okay."

Value

3.6/5
18 reviews

"Best value for money."

Breakfast

3.0/5
7 reviews

"Breakfast is average."

Room

2.1/5
43 reviews

"Poorly-maintained rooms with problem bathrooms, beds, and A/C." Room cleanliness is acceptable.

Amenities

2.0/5
14 reviews

"Hotel buildings could use some improvement."

Vibe

1.9/5
6 reviews

"Vibe is not too good."

Comfort

1.9/5
24 reviews

"Generally poor comfort, particularly the beds, and A/C is lacking."

Rated 3.0/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Room

2.2/5
8 reviews

"Room needs to be improved."

Rated 3.9/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Service

3.7/5
5 reviews

"Fantastic service."

Room

2.3/5
9 reviews

"Room needs to be improved."

Rated 2.7/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Location

4.3/5
24 reviews

"Great location. Close to the train station and the airport."

Service

3.7/5
24 reviews

"Friendly service."

Breakfast

3.2/5
11 reviews

"Breakfast is average."

Cleanliness

3.0/5
15 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Room

2.6/5
32 reviews

"Rooms are acceptably large, and clean, but beds and furniture are not great." Rooms needing maintenance, with bad bathrooms and A/C.

Comfort

2.2/5
18 reviews

"Rooms are moderately-sized but uncomfortable with poor beds and air conditioning."

Vibe

1.9/5
10 reviews

"Vibe is not too good."

Rated 3.5/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Value

3.9/5
6 reviews

"Best value for money."

Room

2.2/5
9 reviews

"Room needs to be improved."

Comfort

2.1/5
6 reviews

"More comfort would be nice."

Rated 3.3/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Rated 3.8/5 based on reviews from all travelers.

"Good hotel for solo travelers. Close to Central London. Close to train stations and the airport."

Location

4.2/5
8 reviews

"Great location."

Service

4.0/5
7 reviews

"Fantastic service."

Room

2.2/5
11 reviews

"Guests complain about the rooms and subpar beds."

Comfort

2.1/5
6 reviews

"Not very comfortable, with poor beds."