3.5
Fair

Summary of 2,243 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.5/5 based on reviews from all travelers.

"Close to Wisconsin River. Good for sightseeing and located near shopping areas. Inadequate rooms with subpar service. Beach is not so nice."

Location

3.2/5
141 reviews

"Decent location, but problems with parking." Shopping and sightseeing are mediocre.

Breakfast

3.2/5
26 reviews

"Breakfast is average."

Amenities

2.5/5
386 reviews

"Terrace is not particularly attractive." Old facilities and poor entrance area, but okay hotel grounds. Nice kids facilities. Elevator in need of updating. Adequate meeting & event facilities.

Value

2.2/5
143 reviews

"Value for money could be better. Normally priced food."

Service

2.1/5
468 reviews

"Complaints about reception service. Service is relatively friendly." Housekeeping and management are lacking. Acceptably professional staff and mediocre bar service. Hotel security can be an issue. Recreation staff is nice. Room service could have been improved. Good restaurant service. Booking process should be better organized.

Room

2.0/5
684 reviews

"Poorly maintained and cleaned rooms." Guests complain about the furniture, balconies, beds, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Okay-sized rooms with good views. Shower can be a problem.

Comfort

1.6/5
252 reviews

"Poor comfort, small bathrooms, and inadequate A/C and beds." Average noise and size.

Cleanliness

1.2/5
324 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

0.8/5
14 reviews

"Wifi quality could be improved."

Beach

0.0/5
7 reviews

"Beach is not so nice."

Rated 3.0/5 based on reviews from families.

"Great view. Recreation staff is nice."

Location

3.4/5
39 reviews

"Decent location, but problems with parking. Shopping is ok."

Breakfast

3.1/5
6 reviews

"Breakfast is average."

Amenities

2.4/5
83 reviews

"Old facilities and poor entrance area, but okay hotel grounds."

Vibe

2.1/5
29 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Room

2.0/5
179 reviews

"Badly maintained rooms with poor minibars and kitchenettes." Bathrooms and bedrooms are poorly cleaned and a bit old. Substandard furniture, beds and balcony. Okay-sized rooms with good views.

Service

1.9/5
119 reviews

"Generally poor but acceptably friendly service." Service is relatively professional, but reception and housekeeping are not great. Recreation staff is nice. Booking process should be better organized.

Value

1.8/5
32 reviews

"Value for money could be better."

Comfort

1.6/5
70 reviews

"Room sizes are okay, but below average comfort and beds."

Cleanliness

1.4/5
83 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

0.2/5
6 reviews

"Wifi quality could be improved."

Rated 2.9/5 based on reviews from couples.

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Service

2.1/5
5 reviews

"Service could be improved."

Room

1.8/5
9 reviews

"Poor beds in rooms needing some cleaning."

Comfort

1.7/5
5 reviews

"Not very comfortable, with poor beds."

Cleanliness

1.1/5
5 reviews

"Rooms could be cleaner."

Rated 3.0/5 based on reviews from all travelers.

"Close to Wisconsin River. Good for sightseeing and located near shopping areas. Inadequate rooms with subpar service. Beach is not so nice."

Breakfast

3.3/5
25 reviews

"Breakfast is average."

Location

3.1/5
136 reviews

"Decent location, but problems with parking." Shopping and sightseeing are mediocre.

Amenities

2.5/5
383 reviews

"Terrace is not particularly attractive." Old facilities and poor entrance area, but okay hotel grounds. Nice kids facilities. Elevator in need of updating. Adequate meeting & event facilities.

Value

2.2/5
141 reviews

"Value for money could be better. Normally priced food."

Service

2.1/5
458 reviews

"Complaints about reception service. Service is relatively friendly." Housekeeping and management are lacking. Acceptably professional staff and mediocre bar service. Hotel security can be an issue. Recreation staff is nice. Room service could have been improved. Good restaurant service. Booking process should be better organized.

Room

2.0/5
670 reviews

"Poorly maintained and cleaned rooms." Guests complain about the furniture, balconies, beds, and TVs. Small rooms and poorly cleaned bathrooms. Outdated rooms with poor kitchenettes, minibars and A/C. Okay-sized rooms with good views. Shower can be a problem.

Comfort

1.6/5
247 reviews

"Poor comfort, small bathrooms, and inadequate A/C and beds." Average noise and size.

Cleanliness

1.2/5
318 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.

WiFi

0.8/5
14 reviews

"Wifi quality could be improved."

Beach

0.0/5
7 reviews

"Beach is not so nice."

Rated 2.8/5 based on reviews from families.

"Great view."

Location

3.3/5
36 reviews

"Decent location, but problems with parking. Shopping is ok."

Breakfast

3.2/5
5 reviews

"Breakfast is average."

Amenities

2.4/5
81 reviews

"Old facilities and poor entrance area, but okay hotel grounds."

Vibe

2.1/5
26 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive.

Room

2.0/5
171 reviews

"Complaints about maintenance and cleanliness in rooms and bathrooms." Substandard furniture, beds and balcony. Okay-sized rooms with good views. Complaints about minibars and kitchenettes.

Value

1.9/5
31 reviews

"Value for money could be better."

Service

1.9/5
116 reviews

"Generally poor but acceptably friendly service." Service is relatively professional, but reception and housekeeping are not great. Recreation staff is nice. Booking process should be better organized.

Comfort

1.6/5
66 reviews

"Room sizes are okay, but below average comfort and beds."

Cleanliness

1.4/5
80 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

WiFi

0.2/5
6 reviews

"Wifi quality could be improved."

Rated 2.7/5 based on reviews from couples.

""

Service

2.1/5
5 reviews

"Service could be improved."

Room

1.8/5
9 reviews

"Poor beds in rooms needing some cleaning."

Comfort

1.7/5
5 reviews

"Not very comfortable, with poor beds."

Cleanliness

1.1/5
5 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from all travelers.

"Close to Wisconsin River. Good for sightseeing and located near shopping areas. Inadequate rooms with subpar service. Beach is not so nice."

Location

3.4/5
5 reviews

"Location is ok."

Service

2.1/5
10 reviews

"Service could be improved."

Pool

1.9/5
5 reviews

"Pool should be renewed."

Room

1.6/5
13 reviews

"Rooms could be cleaner."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Cleanliness

1.3/5
6 reviews

"Rooms could be cleaner."

Rated 3.4/5 based on reviews from families.

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Room

1.6/5
7 reviews

"Room needs to be improved."