4.2
Very Good

Summary of 1,192 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.2/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Great location.

Location

4.3/5
321 reviews

Great location. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Service

3.8/5
301 reviews

Reception is decent, with overall friendly and professional service. Great valet service. Housekeeping and management are lacking. Booking process should be better organized.

Room

2.9/5
347 reviews

Decently sized rooms with okay kitchenettes. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem. Great view.

Cleanliness

2.5/5
170 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Breakfast

2.0/5
139 reviews

Breakfast affordable but not highly reviewed.

WiFi

2.0/5
6 reviews

Wifi quality could be improved.

Pool

0.9/5
48 reviews

Pool should be renewed.

Rated 3.8/5 based on reviews from families.

Professional service. Great valet service.

Location

4.2/5
80 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Service

3.6/5
57 reviews

Friendly, professional service, and decent reception, but less well rated housekeeping. Great valet service.

Value

2.8/5
17 reviews

Fairly good value for money.

Room

2.5/5
76 reviews

Kitchenette and room size alright but rooms lacking maintenance. Uncomfortable beds and furniture, and badly cleaned rooms and bathrooms. Shower can be a problem.

Cleanliness

2.4/5
42 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Breakfast

2.0/5
29 reviews

Breakfast can be improved.

Pool

0.8/5
10 reviews

Pool should be renewed.

Rated 4.1/5 based on reviews from couples.

Great valet service.

Location

4.2/5
59 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Service

3.8/5
49 reviews

Friendly service, and reception was okay. Great valet service.

Value

2.8/5
16 reviews

Fairly good value for money.

Room

2.6/5
51 reviews

Average rooms with kitchenettes. Poorly cleaned and maintained rooms with poor beds and bathrooms.

Cleanliness

2.5/5
25 reviews

Rooms could be cleaner.

Breakfast

1.9/5
31 reviews

Breakfast can be improved.

Food

1.9/5
8 reviews

Food could be better.

Pool

0.8/5
11 reviews

Pool should be renewed.

Rated 3.9/5 based on reviews from business travelers.

Good service.

Service

3.6/5
6 reviews

Fantastic service.

Room

2.4/5
7 reviews

Room needs to be improved.

Breakfast

2.2/5
5 reviews

Breakfast can be improved.

Rated 4.3/5 based on reviews from solo travelers.

Friendly service. Fantastic service.

Location

4.3/5
5 reviews

Great location.

Service

3.8/5
7 reviews

Fantastic service.

Room

2.7/5
9 reviews

Room is all right.

Rated 3.9/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Great location.

Location

4.3/5
302 reviews

Great location. Excellent sightseeing, restaurants and bars nearby. Pricey, inconvenient parking.

Service

3.9/5
280 reviews

Efficient, friendly service with a nice reception. Great valet service. Housekeeping and management are lacking. Booking process should be better organized.

Vibe

2.9/5
45 reviews

Decent vibe. Hotel could use some updating. Relatively friendly Atmosphere. Entrance area is not particularly attractive. Stylish hotel.

Room

2.9/5
331 reviews

Decently sized rooms with okay kitchenettes. Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Lacking maintenance in rooms and poor TV's, minibars, and furniture. Shower can be a problem. Great view.

Cleanliness

2.4/5
161 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Breakfast

1.9/5
125 reviews

Breakfast affordable but not highly reviewed.

Pool

0.9/5
48 reviews

Pool should be renewed.

WiFi

0.8/5
5 reviews

Complaints about WiFi.

Rated 3.7/5 based on reviews from families.

Professional service.

Location

4.3/5
71 reviews

Great location with excellent sightseeing. Pricey, inconvenient parking.

Service

3.8/5
49 reviews

Friendly, professional service, however housekeeping is less well rated. Great valet service.

Value

2.8/5
14 reviews

Fairly good value for money.

Room

2.5/5
70 reviews

Poor maintenance and cleaning in the rooms and bathrooms, with low rated beds. Decently sized rooms with okay kitchenettes. Shower can be a problem.

Cleanliness

2.4/5
37 reviews

Bathrooms and rooms are untidy. Moderately clean hotel facilities.

Breakfast

1.9/5
23 reviews

Breakfast can be improved.

Pool

0.8/5
10 reviews

Pool should be renewed.

Rated 3.9/5 based on reviews from couples.

Great reception.

Location

4.3/5
55 reviews

Great location with excellent sightseeing. Parking is rare.

Service

4.0/5
44 reviews

Friendly service, and reception was okay. Great valet service.

Room

2.6/5
51 reviews

Average rooms with kitchenettes. Poorly cleaned and maintained rooms with poor beds and bathrooms.

Cleanliness

2.5/5
24 reviews

Rooms could be cleaner.

Breakfast

1.9/5
27 reviews

Breakfast can be improved.

Food

1.9/5
8 reviews

Food could be better.

Pool

0.8/5
11 reviews

Pool should be renewed.

Rated 3.8/5 based on reviews from business travelers.

Fantastic service.

Service

3.5/5
5 reviews

Fantastic service.

Room

2.4/5
7 reviews

Room needs to be improved.

Rated 4.2/5 based on reviews from solo travelers.

Friendly service. Fantastic service.

Service

3.8/5
5 reviews

Fantastic service.

Room

2.7/5
7 reviews

Room is all right.

Rated 3.8/5 based on reviews from all travelers.

Very good city hotel. Close to River Walk. Great location.

Location

4.2/5
17 reviews

Great location.

Service

3.4/5
21 reviews

Friendly service and acceptable reception.

Value

2.9/5
11 reviews

Fairly good value for money. Fair breakfast prices.

Cleanliness

2.6/5
9 reviews

Quite clean.

Room

2.5/5
14 reviews

Room is all right.

Breakfast

2.1/5
14 reviews

Breakfast affordable but not highly reviewed.

Rated 3.8/5 based on reviews from families.

Great location.

Location

4.2/5
8 reviews

Great location.

Service

3.5/5
8 reviews

Service is adequate.

Room

2.5/5
5 reviews

Room is all right.

Cleanliness

2.5/5
5 reviews

Quite clean.

Breakfast

2.0/5
6 reviews

Breakfast can be improved.

Rated 3.9/5 based on reviews from couples.

Great location.

Service

3.4/5
5 reviews

Service is adequate.