"Great location. Great sightseeing, restaurants and shopping nearby." Close to public transport and the train. So-so car access and parking.
"Good internet service. Average wifi quality."
"A/C is decent but rooms are small and need maintenance." Badly cleaned rooms and uncomfortable beds and furniture. Mediocre sized, poorly cleaned bathrooms. Great kitchenettes and minibars. New rooms. Shower can be a problem.
"Unprofessional service, with poor housekeeping and reception." Friendly service, especially good laundry service. Great hotel security.
"Hotel buildings could use some improvement." Elevator in need of updating. Hotel grounds need more attention.
"Bathrooms and rooms are untidy." Hotel facilities could use a good clean. Wellness & sports facilities could use better cleaning.
"Small, uncomfortable rooms with subpar beds and too much noise." Medium sized bathroom. Standard air conditioning.