3.6
Fair

Summary of 1,995 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.6/5 based on reviews from all travelers.

Fair city hotel. Close to Union Metro. Great location.

Location

4.5/5
233 reviews

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

Service

3.4/5
276 reviews

Service, housekeeping and reception are all fine. Friendly service, but poorly rated management. Room service could have been improved.

WiFi

2.4/5
11 reviews

Wifi quality could be improved.

Breakfast

2.4/5
54 reviews

Breakfast can be improved.

Comfort

1.9/5
161 reviews

Generally poor comfort, particularly the beds, and A/C is lacking. Average noise and size.

Amenities

1.9/5
64 reviews

Older facilities and unpleasant entrance area.

Room

1.9/5
333 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Poor beds, minibars, TV's, and furniture. Room size is OK, although rooms look old with poor air conditioning. Shower can be a problem.

Cleanliness

1.3/5
161 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Vibe

1.2/5
72 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Good choice for a city trip. Awesome for families. Good for business people.

Pool

1.0/5
11 reviews

Pool should be renewed.

Rated 3.4/5 based on reviews from couples.

Great shopping.

Location

4.5/5
48 reviews

Great location near shopping and public transport. Parking is rare.

Value

4.2/5
11 reviews

Best value for money.

Food

2.9/5
5 reviews

Food is all right.

Service

2.9/5
46 reviews

Guests complain about reception and service professionalism. Service is friendly, but so-so housekeeping.

Breakfast

2.6/5
13 reviews

Breakfast is average.

Room

2.2/5
67 reviews

Poorly maintained rooms with subpar beds and furniture, and inadequate A/C. Acceptably sized but poorly cleaned rooms and bathrooms.

Comfort

1.9/5
34 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

Amenities

1.6/5
9 reviews

Hotel buildings could use some improvement.

Cleanliness

1.5/5
30 reviews

Bathrooms and rooms are untidy.

Vibe

1.1/5
12 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.3/5 based on reviews from families.

Good restaurants & bars in the area. Great location.

Location

4.2/5
44 reviews

Great location near shopping and public transport. Parking is rare.

Service

3.6/5
49 reviews

Welcoming service and reception and housekeeping are alright.

Breakfast

2.4/5
14 reviews

Breakfast can be improved.

Amenities

1.9/5
11 reviews

Hotel buildings could use some improvement.

Comfort

1.8/5
29 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

Room

1.6/5
61 reviews

Bad bathrooms in run down rooms, with deficient televisions and air conditioning. Guests liked the room size but complained about the age, cleanliness, and uncomfortable beds.

Cleanliness

1.3/5
27 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

1.1/5
15 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.3/5 based on reviews from solo travelers.

Terrific location.

Location

4.5/5
38 reviews

Great location near shopping and public transport.

Service

3.4/5
38 reviews

Friendly service and acceptable reception.

Breakfast

2.2/5
7 reviews

Breakfast can be improved.

Amenities

2.0/5
16 reviews

Hotel buildings could use some improvement.

Comfort

1.9/5
27 reviews

Poor beds, with complaints about A/C and noise. Average sized rooms.

Room

1.6/5
57 reviews

Average-sized rooms, poorly maintained with subpar beds and bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing.

Cleanliness

1.0/5
20 reviews

Rooms could be cleaner.

Vibe

0.8/5
10 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.4/5 based on reviews from business travelers.

Friendly service. Great location.

Location

4.7/5
25 reviews

Good location, close to public transport.

Service

3.5/5
24 reviews

Service is average, but very friendly.

Breakfast

2.3/5
5 reviews

Breakfast can be improved.

Comfort

2.0/5
10 reviews

More comfort would be nice.

Room

1.9/5
28 reviews

Poorly cleaned rooms and unsightly furniture. Old, poorly maintained rooms.

Cleanliness

1.5/5
15 reviews

Rooms could be cleaner.

Vibe

0.8/5
10 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.6/5 based on reviews from all travelers.

Fair city hotel. Close to Union Metro. Great location.

Room

1.4/5
8 reviews

Room needs to be improved.

Rated 3.2/5 based on reviews from all travelers.

Fair city hotel. Close to Union Metro. Great location.

Location

4.5/5
13 reviews

Good location, close to public transport.

Value

4.0/5
5 reviews

Best value for money.

Service

3.4/5
12 reviews

Service is average, but very friendly.

Comfort

2.2/5
9 reviews

More comfort would be nice.

Room

1.8/5
11 reviews

Poor rooms and bathrooms.

Cleanliness

1.2/5
5 reviews

Could use a good cleaning.

Rated 3.3/5 based on reviews from all travelers.

Fair city hotel. Close to Union Metro. Great location.

Location

4.5/5
14 reviews

Great location.

Service

3.0/5
22 reviews

Reception is reasonable, although service isn't very professional.

Room

1.6/5
12 reviews

Room needs to be improved.

Cleanliness

1.5/5
5 reviews

Could use a good cleaning.

Rated 3.4/5 based on reviews from all travelers.

Fair city hotel. Close to Union Metro. Great location.

Location

4.4/5
195 reviews

Good location, close to public transport. Shopping, restaurants and bars in the area are great. Parking is rare.

Service

3.5/5
233 reviews

Friendly service, but poorly rated management. Service, housekeeping and reception are all fine. Room service could have been improved.

Breakfast

2.4/5
47 reviews

Breakfast can be improved.

WiFi

2.0/5
10 reviews

Wifi quality could be improved.

Room

1.9/5
290 reviews

Complaints about maintenance and cleanliness in rooms and bathrooms. Poor beds, minibars, TV's, and furniture. Room size is OK, although rooms look old with poor air conditioning. Shower can be a problem.

Amenities

1.9/5
62 reviews

Older facilities and unpleasant entrance area.

Comfort

1.8/5
139 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

Vibe

1.4/5
57 reviews

Atmosphere is friendly but the vibe is low. Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

Cleanliness

1.3/5
143 reviews

Bathrooms and rooms are untidy. Hotel facilities could use a good clean.

Pool

1.1/5
9 reviews

Pool should be renewed.

Rated 3.3/5 based on reviews from couples.

Location is great. Good value.

Location

4.4/5
39 reviews

Great location near shopping and public transport. Parking is rare.

Value

4.2/5
6 reviews

Best value for money.

Service

3.4/5
40 reviews

Friendly service and acceptable reception.

Breakfast

2.6/5
11 reviews

Breakfast is average.

Room

2.1/5
57 reviews

Badly maintained rooms, with poor A/C and unclean bathrooms. Rooms okay sized, but poorly cleaned with subpar beds.

Comfort

1.8/5
28 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

Amenities

1.6/5
9 reviews

Hotel buildings could use some improvement.

Cleanliness

1.5/5
27 reviews

Bathrooms and rooms are untidy.

Vibe

1.1/5
8 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.4/5 based on reviews from families.

Good restaurants & bars in the area.

Location

4.2/5
36 reviews

Great location near shopping and public transport. Parking is rare.

Service

3.5/5
39 reviews

Welcoming service and reception and housekeeping are alright.

Breakfast

2.4/5
12 reviews

Breakfast can be improved.

Amenities

1.9/5
11 reviews

Hotel buildings could use some improvement.

Comfort

1.6/5
24 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

Room

1.6/5
50 reviews

Rooms needing maintenance, with bad bathrooms and A/C. Rooms okay sized, but poorly cleaned with subpar beds.

Cleanliness

1.2/5
21 reviews

Rooms could be cleaner. Hotel facilities could use a good clean.

Vibe

1.1/5
9 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.3/5 based on reviews from solo travelers.

Terrific location.

Location

4.5/5
35 reviews

Great location near shopping and public transport.

Service

3.4/5
30 reviews

Friendly service and acceptable reception.

Breakfast

2.2/5
6 reviews

Breakfast can be improved.

Amenities

2.0/5
15 reviews

Hotel buildings could use some improvement.

Comfort

1.9/5
25 reviews

Rooms are moderately-sized but uncomfortable with poor beds and air conditioning.

Room

1.5/5
50 reviews

Average-sized rooms, poorly maintained with subpar beds and bathrooms. Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing.

Cleanliness

1.0/5
18 reviews

Rooms could be cleaner.

Vibe

0.8/5
10 reviews

Vibe is not too good. Hotel could use some updating.

Rated 3.5/5 based on reviews from business travelers.

Terrific location.

Location

4.7/5
22 reviews

Good location, close to public transport.

Service

3.5/5
19 reviews

Service is average, but very friendly.

Breakfast

2.3/5
5 reviews

Breakfast can be improved.

Comfort

2.1/5
7 reviews

More comfort would be nice.

Room

1.9/5
24 reviews

Poorly cleaned rooms and unsightly furniture. Old, poorly maintained rooms.

Cleanliness

1.6/5
12 reviews

Rooms could be cleaner.

Vibe

0.8/5
10 reviews

Vibe is not too good. Hotel could use some updating.