3.8
Good

Summary of 3,367 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.3/5
518 reviews

"Great and affordable breakfast."

Bar

4.1/5
140 reviews

"Great, affordable bar with good drinks. Bar service is acceptable."

Location

3.8/5
466 reviews

"Great location. Close to the train station and the airport." Accessible by car, but parking is costly. Far from city centre but reasonably close to shopping. Excellent sightseeing, restaurants and bars nearby. Relatively close to the beach.

Service

3.5/5
815 reviews

"Friendly service, but poorly rated management." General service, restaurant service and reception are decent. Good shuttle service. Average bar service and housekeeping. Room service could have been improved. Booking process should be better organized. Great concierge service. Hotel security can be an issue.

Food

3.0/5
242 reviews

"Dining experience was subpar, but the menu and prices are alright." Good snacks. Poor ratings for cleanliness and side dishes in restaurant.

Room

2.6/5
923 reviews

"Old, poorly maintained rooms with insufficient A/C." Untidy rooms with bad beds, TV's, furniture. Mediocre sized, poorly cleaned bathrooms. Spacious rooms with excellent views. Shower can be a problem. Poorly reviewed kitchenettes and balconies. Good minibar.

Amenities

2.5/5
320 reviews

"Amenities and facilities adequate but in need of updating." Pleasant entrance area. Elevator in need of updating. Unspectacular architecture. Meeting & event facilities should be improved.

Vibe

2.5/5
299 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Pleasant entrance area. Hotel is relatively stylish. Hotel is relatively luxurious. Awesome for families. Perfect airport hotel. Good for business people.

WiFi

2.1/5
49 reviews

"Wifi quality could be improved. Internet is affordable."

Cleanliness

1.8/5
335 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Rated 3.7/5 based on reviews from families.

"Pleasant entrance area. Bar is awesome."

Bar

4.2/5
5 reviews

"Bar is awesome."

Breakfast

4.2/5
30 reviews

"Tasty breakfast."

Location

4.0/5
37 reviews

"Great location near the airport."

Service

3.3/5
47 reviews

"Staff are kind and fairly professional, but reception was lacking."

Food

2.8/5
19 reviews

"Food is all right."

Amenities

2.4/5
27 reviews

"Hotel buildings could use some improvement. Pleasant entrance area."

Vibe

2.3/5
14 reviews

"Vibe is not too good. Hotel could use some updating." Pleasant entrance area.

Room

1.9/5
54 reviews

"Guests complain about cleanliness, maintenance, and furnishing." Big but somewhat old rooms, and problems with the beds and bathrooms.

Cleanliness

1.6/5
18 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 3.8/5 based on reviews from couples.

"Spacious rooms."

Breakfast

4.5/5
6 reviews

"Tasty breakfast."

Location

3.9/5
10 reviews

"Great location."

Service

3.5/5
17 reviews

"Friendly service and acceptable reception."

Value

3.2/5
8 reviews

"Fairly good value for money."

Food

3.0/5
6 reviews

"Food is all right."

Amenities

2.8/5
6 reviews

"Average hotel building."

Room

2.5/5
21 reviews

"Rooms are acceptable but need cleaning."

Cleanliness

1.9/5
8 reviews

"Rooms could be cleaner."

Rated 3.3/5 based on reviews from business travelers.

"Fantastic service."

Room

2.1/5
7 reviews

"Room needs to be improved."

Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Service

3.6/5
8 reviews

"Fantastic service."

Comfort

2.9/5
7 reviews

"Comfortable."

Room

2.5/5
8 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.4/5
449 reviews

"Great and affordable breakfast."

Bar

4.2/5
134 reviews

"Great, affordable bar with good drinks. Bar service is acceptable."

Location

3.8/5
401 reviews

"Great location. Close to the train station and the airport." Accessible by car, but parking is costly. Good dining out, sightseeing, and okay shopping nearby. Relatively close to the beach.

Service

3.5/5
729 reviews

"Problems with management professionalism." Welcoming service and acceptable reception and restaurant service. Good shuttle service. Average bar service and housekeeping. Room service could have been improved. Booking process should be better organized. Great concierge service.

Food

3.0/5
219 reviews

"Dining experience was subpar, but the menu and prices are alright." Good snacks. Poor ratings for cleanliness and side dishes in restaurant.

Room

2.5/5
822 reviews

"Rooms spacious but untidy." Ill-maintained, older rooms with poorly reviewed balconies. Mediocre sized, poorly cleaned bathrooms. Kitchenettes, TV's, beds, and A/C are all substandard. Shower can be a problem.

Comfort

2.5/5
314 reviews

"Reasonably comfortable rooms, and okay bathroom size." Rooms are spacious, but too noisy, with poor beds and A/C.

Vibe

2.5/5
260 reviews

"Decent vibe. Hotel could use some updating. Entrance area is ok." Relatively friendly Atmosphere. Hotel could be more stylish.

Amenities

2.5/5
294 reviews

"Decent hotel grounds and entrance area." Facilities in need of refurbishment. Elevator in need of updating. Unspectacular architecture. Meeting & event facilities should be improved.

WiFi

1.9/5
43 reviews

"Wifi quality could be improved."

Cleanliness

1.7/5
307 reviews

"Unclean rooms and pool area. Hotel facilities could use a good clean." The bathrooms and dining area need some cleaning. Wellness & sports facilities could use better cleaning.

Rated 3.5/5 based on reviews from families.

"Bar is awesome. Good access to airport."

Bar

4.2/5
5 reviews

"Bar is awesome."

Breakfast

4.2/5
22 reviews

"Tasty breakfast."

Location

4.0/5
28 reviews

"Great location near the airport."

Service

3.2/5
39 reviews

"Staff are kind and fairly professional, but reception was lacking."

Food

2.8/5
17 reviews

"Food is all right."

Comfort

2.5/5
16 reviews

"So-so comfort, noisy rooms, and poor beds."

Amenities

2.4/5
23 reviews

"Hotel buildings could use some improvement. Pleasant entrance area."

Vibe

2.2/5
10 reviews

"Vibe is not too good. Pleasant entrance area." Hotel could use some updating.

Room

1.8/5
44 reviews

"Poorly cleaned, old rooms and bathrooms." Rooms not well-kept, with poor beds and furniture.

Cleanliness

1.5/5
16 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Rated 3.3/5 based on reviews from couples.

"Spacious rooms. Good fitness area."

Breakfast

4.5/5
5 reviews

"Tasty breakfast."

Location

3.8/5
8 reviews

"Great location."

Service

3.5/5
16 reviews

"Friendly service and acceptable reception."

Food

2.9/5
5 reviews

"Food is all right."

Amenities

2.8/5
5 reviews

"Average hotel building."

Room

2.5/5
18 reviews

"Rooms could be cleaner."

Cleanliness

1.8/5
7 reviews

"Rooms could be cleaner."

Rated 3.3/5 based on reviews from business travelers.

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Room

2.1/5
7 reviews

"Room needs to be improved."

Rated 3.2/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.3/5
7 reviews

"Tasty breakfast."

Service

3.4/5
8 reviews

"Service is average, but very friendly."

Room

2.1/5
7 reviews

"Room needs to be improved."

Rated 3.7/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.4/5
6 reviews

"Tasty breakfast."

Room

2.4/5
5 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.3/5
10 reviews

"Tasty breakfast."

Location

4.0/5
12 reviews

"Great location."

Service

3.6/5
6 reviews

"Fantastic service."

Value

3.6/5
6 reviews

"Best value for money."

Food

3.0/5
5 reviews

"Food is all right."

Amenities

2.8/5
6 reviews

"Average hotel building."

Room

2.5/5
13 reviews

"Spacious, yet somewhat poorly rated rooms."

Vibe

2.4/5
7 reviews

"Vibe is not too good."

Rated 4.0/5 based on reviews from all travelers.

"Good family hotel. Close to Miami International Airport. Close to parking areas and the airport."

Breakfast

4.2/5
23 reviews

"Tasty breakfast."

Service

3.7/5
48 reviews

"Friendly, acceptably professional service."

Location

3.6/5
31 reviews

"Great location near the airport. Pricey, inconvenient parking."

Value

3.1/5
11 reviews

"Fairly good value for money."

Room

2.4/5
52 reviews

"Poor cleanliness in outdated rooms, with bed and bathroom complaints." Spacious rooms.

Vibe

2.0/5
18 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

1.8/5
12 reviews

"Rooms could be cleaner."