Location
Great location near the airport. Average parking. Central location with ok shopping but excellent sightseeing. Convenient car access and well-priced parking.
Service
Service efficiency and reception are OK, but management are lacking. Bar service and housekeeping generally good and friendly. Hotel security can be an issue. Smooth booking process. Room service could have been improved. Recreation staff is ok. Shuttle service can be an issue.
Comfort
Comfort and noise level are okay, rooms are large. Guests had problems with the beds, A/C, and bathroom size.
Room
Big, decent rooms. Deficient A/C and not very comfortable beds in old, unclean rooms. Guests complain about maintenance, furnishing, TV's, and views. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.
Pool
Acceptable pools with some cleanliness complaints.
Amenities
Grounds are fine, but with outdated facilities. Elevator in need of updating.
Cleanliness
Problems with cleanliness in rooms, bathrooms, and pool area. Hotel facilities could use a good clean.
Bar
Bar could improve. Bar service is acceptable.
Wellness Area
Wellness & sports facilities could be improved.
Food
Food could be better. Great menu and overall dining experience.
Breakfast
Breakfast can be improved.
WiFi
Wifi quality could be improved.