3.3
Poor

Summary of 1,710 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 3.3/5 based on reviews from all travelers.

"Close to Universal Studios. Good for sightseeing with nearby parking areas. Room needs to be improved. Vibe is not too good."

Location

4.2/5
270 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Accessible by car, but parking is costly.

Breakfast

3.8/5
130 reviews

"Tasty breakfast."

Service

3.5/5
400 reviews

"Standard service overall, though very professional, and OK reception." Management seems lacking, with badly rated housekeeping, but friendly service. Good shuttle service. Hotel security is ok. Booking process should be better organized. Room service could have been improved.

Value

3.2/5
146 reviews

"Fairly good value for money."

Room

2.2/5
615 reviews

"Neglected rooms with poor air conditioning, TV's, and kitchenettes." Furnishings leave something to be desired, as does the cleanliness of the rooms. Small rooms and poorly cleaned bathrooms. Okay-sized rooms with good views. Shower can be a problem.

Food

2.1/5
46 reviews

"Nice desserts and fruit, but subpar cleanliness and overall poor dining." Great menu but subpar snacks.

Comfort

2.1/5
262 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

WiFi

1.9/5
5 reviews

"Complaints about WiFi."

Vibe

1.9/5
160 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier.

Cleanliness

1.4/5
380 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area.

Amenities

1.2/5
188 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Wellness Area

0.5/5
8 reviews

"Poorly reviewed fitness area."

Rated 3.4/5 based on reviews from families.

"Location is great. Breakfast is good."

Location

4.2/5
71 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Pricey, inconvenient parking.

Breakfast

4.0/5
60 reviews

"Great and affordable breakfast."

Service

3.4/5
101 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Good shuttle service.

Value

3.1/5
34 reviews

"Fairly good value for money. Fair breakfast prices."

Room

2.2/5
149 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Rooms are average size, although old with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Comfort

2.1/5
71 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Vibe

1.9/5
40 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Cleanliness

1.4/5
87 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.4/5
44 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Rated 3.4/5 based on reviews from couples.

"Friendly service."

Location

4.2/5
6 reviews

"Great location."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Service

3.4/5
11 reviews

"Service is average, but very friendly."

Room

2.2/5
14 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Comfort

2.1/5
7 reviews

"More comfort would be nice."

Cleanliness

1.8/5
6 reviews

"Rooms could be cleaner."

Rated 3.7/5 based on reviews from solo travelers.

""

Service

3.4/5
5 reviews

"Service is adequate."

Room

2.1/5
6 reviews

"Room needs to be improved."

Cleanliness

1.9/5
5 reviews

"Could use a good cleaning."

Rated 3.2/5 based on reviews from business travelers.

""

Service

3.4/5
5 reviews

"Service is adequate."

Room

1.9/5
7 reviews

"Room needs to be improved."

Rated 2.8/5 based on reviews from all travelers.

"Close to Universal Studios. Good for sightseeing with nearby parking areas. Room needs to be improved. Vibe is not too good."

Location

4.0/5
215 reviews

"Great location. Pricey, inconvenient parking." Great sightseeing, restaurants and shopping nearby.

Breakfast

3.8/5
104 reviews

"Tasty breakfast."

Service

3.4/5
360 reviews

"Reception and service are alright." Management seems lacking, with badly rated housekeeping, but friendly service. Good shuttle service. Hotel security is ok. Booking process should be better organized.

Value

3.1/5
129 reviews

"Fairly good value for money."

Room

2.2/5
561 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Untidy rooms with bad beds, TV's, furniture. Small rooms and poorly cleaned bathrooms. Average sized rooms. Shower can be a problem.

Food

2.2/5
43 reviews

"Nice desserts and fruit, but subpar cleanliness and overall poor dining." Great menu but subpar snacks.

Comfort

2.0/5
235 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Vibe

1.9/5
147 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating. Atmosphere could be friendlier.

Cleanliness

1.4/5
352 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area.

Amenities

1.2/5
179 reviews

"Older facilities and unpleasant entrance area." Elevator in need of updating.

Wellness Area

0.2/5
6 reviews

"Wellness & sports facilities could be improved."

Rated 3.2/5 based on reviews from families.

"Location is great. Breakfast is good."

Location

4.0/5
61 reviews

"Great location with excellent sightseeing." Pricey, inconvenient parking.

Breakfast

4.0/5
51 reviews

"Great and affordable breakfast."

Service

3.4/5
88 reviews

"Reception and service are alright." Service generally professional but some complaints about housekeeping. Good shuttle service.

Value

3.0/5
31 reviews

"Fairly good value for money. Fair breakfast prices."

Comfort

2.1/5
65 reviews

"Uncomfortable, with guests complaining about noise and the A/C." Small bathrooms, okay room size, but complaints about bed comfort.

Room

2.1/5
139 reviews

"Poorly maintained and cleaned rooms with substandard A/C." Rooms are average size, although old with poor beds and furniture. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

1.9/5
37 reviews

"Vibe is not too good. Entrance area is not particularly attractive." Hotel could use some updating.

Amenities

1.4/5
41 reviews

"Poorly reviewed buildings and an uninspiring entrance area."

Cleanliness

1.4/5
83 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Rated 3.2/5 based on reviews from couples.

"Friendly service."

Breakfast

3.9/5
5 reviews

"Tasty breakfast."

Service

3.4/5
11 reviews

"Service is average, but very friendly."

Room

2.3/5
12 reviews

"Poor rooms and bathrooms."

Comfort

2.1/5
7 reviews

"More comfort would be nice."

Cleanliness

1.8/5
5 reviews

"Could use a good cleaning."

Rated 3.1/5 based on reviews from all travelers.

"Close to Universal Studios. Good for sightseeing with nearby parking areas. Room needs to be improved. Vibe is not too good."

Location

4.2/5
35 reviews

"Great location with excellent sightseeing."

Breakfast

4.0/5
16 reviews

"Tasty breakfast."

Service

3.5/5
25 reviews

"Service is average, but very friendly."

Comfort

2.2/5
18 reviews

"Not very comfortable, with poor beds."

Room

1.9/5
39 reviews

"Poorly-maintained rooms, badly rated bathrooms and beds." Dated, poorly cleaned rooms.

Vibe

1.4/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Cleanliness

1.2/5
22 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Amenities

1.1/5
7 reviews

"Hotel buildings could use some improvement."

Rated 3.6/5 based on reviews from families.

"Great location. Friendly service."

Service

3.4/5
7 reviews

"Service is adequate."

Room

2.2/5
6 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Universal Studios. Good for sightseeing with nearby parking areas. Room needs to be improved. Vibe is not too good."

Location

4.1/5
11 reviews

"Great location."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Service

3.4/5
5 reviews

"Service is adequate."

Room

2.2/5
5 reviews

"Room needs to be improved."