4.3
Very Good

Summary of 10,437 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
1730 reviews

"Great location." Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Average parking. Convenient car access and well-priced parking. Airport access is difficult. Close to business sites.

Breakfast

4.2/5
889 reviews

"Reasonably priced, tasty breakfasts."

Bar

4.1/5
66 reviews

"Nice bar with tasty alcoholic drinks. Good bar service."

Food

4.0/5
553 reviews

"Well-priced and good food with great snacks." Mediocre dining with an ok menu but badly cleaned restaurant. Good fish and seafood, and decent side dishes. Average vegetarian & vegan dishes. Tasty vegetables.

WiFi

4.0/5
71 reviews

"Good internet service. Average wifi quality."

Service

3.9/5
1791 reviews

"Service and bar service are friendly." Decent reception but complaints about management. Poorly rated housekeeping and restaurant service. Great concierge service. Room service is perfect. Good shuttle service. Booking process should be better organized. Recreation staff is ok. Great hotel security. Service at the pool/beach should be improved.

Room

3.8/5
2380 reviews

"Comfortable beds in spacious rooms." Moderately tidy rooms and kitchenettes but furniture and TVs substandard. Bathrooms are large but with substandard cleaning. Rooms needing updating with poor quality A/C and minibars. Shower was ok. Adequate balcony.

Rated 4.2/5 based on reviews from families.

"Good accessibility by car. Train station is close."

Location

4.3/5
124 reviews

"Great location. Good shopping and sightseeing." Good car access, but so-so parking. Close to public transport and the train. Airport access is difficult.

Food

4.2/5
35 reviews

"Delicious food."

Breakfast

4.2/5
67 reviews

"Tasty breakfast."

Value

3.9/5
38 reviews

"Best value for money."

Service

3.9/5
97 reviews

"Friendly, professional service, and decent reception, but less well rated housekeeping."

Room

3.4/5
153 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Old, poorly maintained rooms. Bathrooms are large but with substandard cleaning.

Cleanliness

2.8/5
64 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Pool

2.7/5
20 reviews

"Ordinary pool."

Rated 4.2/5 based on reviews from couples.

"Bar is awesome. Good alcoholic drinks."

Location

4.7/5
78 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Breakfast

4.3/5
41 reviews

"Tasty breakfast."

Service

3.5/5
77 reviews

"Friendly and professional service with decent reception and housekeeping."

Room

3.5/5
85 reviews

"Comfortable beds in spacious rooms. Shower was ok."

Rated 4.2/5 based on reviews from business travelers.

"Good internet service. Great location."

Location

4.5/5
62 reviews

"Great location near shopping and public transport."

Breakfast

4.2/5
30 reviews

"Tasty breakfast."

Service

3.9/5
45 reviews

"Average reception, but good overall service."

Room

3.5/5
67 reviews

"Rooms are large and mostly clean, with great beds." Poor maintenance in rooms and bathrooms.

Amenities

3.4/5
22 reviews

"Average hotel building."

Rated 4.1/5 based on reviews from solo travelers.

"Good fitness area. Comfortable beds."

Location

4.7/5
20 reviews

"Great location near lots of shopping."

Comfort

4.1/5
20 reviews

"Great sized rooms, very comfortable with wonderful beds."

Food

4.0/5
7 reviews

"Delicious food."

Breakfast

4.0/5
11 reviews

"Tasty breakfast."

Service

3.8/5
23 reviews

"Friendly service, and reception was okay."

Room

3.6/5
30 reviews

"Large rooms with great beds but below-average bathrooms."

Rated 3.5/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
12 reviews

"Good location, close to public transport."

Breakfast

4.0/5
14 reviews

"Tasty breakfast."

Comfort

4.0/5
16 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

4.0/5
10 reviews

"Friendly service."

Room

3.1/5
21 reviews

"Rooms are standard overall, but very spacious with comfortable beds."

Vibe

2.8/5
7 reviews

"Decent vibe. Hotel could use some updating."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
20 reviews

"Good location, close to public transport."

Breakfast

4.3/5
25 reviews

"Tasty breakfast."

Comfort

4.0/5
25 reviews

"Great sized rooms, very comfortable with wonderful beds."

Service

3.9/5
28 reviews

"Friendly service."

Value

3.9/5
11 reviews

"Best value for money."

Room

3.1/5
36 reviews

"Rooms acceptably clean, but needing maintenance, with poor bathrooms." Amply-sized rooms with excellent beds and superb views.

Pool

2.6/5
7 reviews

"Ordinary pool."

Rated 4.4/5 based on reviews from couples.

"Tasty breakfast. Fantastic service."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Service

3.8/5
5 reviews

"Fantastic service."

Rated 4.3/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.7/5
1260 reviews

"Great location." Near enough to the city centre, with great sightseeing, shopping, and dining. Close to public transport and the train. Average parking. Convenient car access and well-priced parking. Airport access is difficult.

Breakfast

4.2/5
592 reviews

"Reasonably priced, tasty breakfasts."

Food

4.0/5
422 reviews

"Dining experience is standard, as is the menu, but the food is impressive." Stellar seafood and snacks at well-priced restaurant. Average vegetarian & vegan dishes.

Service

3.9/5
1360 reviews

"Service and bar service are friendly." Reception and management are fine. Poorly rated housekeeping and restaurant service. Great concierge service. Room service is perfect. Good shuttle service. Booking process should be better organized. Recreation staff is ok. Great hotel security. Service at the pool/beach should be improved.

WiFi

3.9/5
50 reviews

"Good wifi quality."

Room

3.8/5
1792 reviews

"Wonderful beds and views in big but old rooms." Decent balconies and reasonably clean rooms. Bathrooms are large but with substandard cleaning. Substandard furniture, A/C, minibar and TV's. Shower was ok.

Pool

2.6/5
150 reviews

"Acceptable pools with some cleanliness complaints."

Rated 4.2/5 based on reviews from families.

"Train station is close. Affordable parking."

Location

4.5/5
68 reviews

"Great location with good parking availability." Close to shopping and the train.

Breakfast

4.2/5
40 reviews

"Tasty breakfast."

Food

4.2/5
19 reviews

"Delicious food."

Service

4.0/5
66 reviews

"Friendly service, but housekeeping was less impressive."

Room

3.4/5
100 reviews

"Okay beds and somewhat clean, big rooms with excellent views." Complaints about bathroom cleanliness in out-of-date, poorly-maintained rooms.

Cleanliness

2.9/5
44 reviews

"Cleanliness is lacking in rooms and bathrooms."

Pool

2.6/5
16 reviews

"Ordinary pool."

Rated 4.2/5 based on reviews from couples.

"Good alcoholic drinks. Good restaurants & bars in the area."

Location

4.8/5
36 reviews

"Great location near lots of shopping."

Breakfast

4.2/5
23 reviews

"Tasty breakfast."

Service

3.6/5
43 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

3.5/5
48 reviews

"Standard, large rooms with superb beds but substandard bathrooms." Shower was ok.

Rated 4.1/5 based on reviews from business travelers.

"Great room. Great location."

Location

4.6/5
31 reviews

"Great location near lots of shopping."

Breakfast

4.1/5
13 reviews

"Tasty breakfast."

Service

4.0/5
28 reviews

"Friendly service."

Amenities

3.2/5
8 reviews

"Average hotel building."

Room

3.2/5
42 reviews

"Rooms are decent and large, but bathrooms are subpar and could use maintenance."

Rated 4.0/5 based on reviews from solo travelers.

"Good fitness area. Comfortable beds."

Location

4.7/5
16 reviews

"Great location near lots of shopping."

Comfort

4.1/5
16 reviews

"Great sized rooms, very comfortable with wonderful beds."

Breakfast

4.0/5
8 reviews

"Tasty breakfast."

Service

3.8/5
20 reviews

"Friendly service, and reception was okay."

Room

3.5/5
22 reviews

"Large rooms with great beds but below-average bathrooms."

Rated 4.1/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
18 reviews

"Great location near lots of shopping."

Breakfast

4.2/5
16 reviews

"Tasty breakfast."

Food

4.0/5
8 reviews

"Delicious food."

Service

4.0/5
20 reviews

"Friendly service, and reception was okay."

Value

4.0/5
12 reviews

"Best value for money."

Room

3.6/5
29 reviews

"Nice, reasonably clean rooms."

Cleanliness

3.2/5
15 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.1/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
28 reviews

"Great location near shopping and public transport."

Breakfast

4.2/5
32 reviews

"Tasty breakfast."

Food

4.1/5
5 reviews

"Delicious food."

Service

4.0/5
27 reviews

"Friendly service."

Comfort

3.9/5
25 reviews

"Spacious rooms, comfortable and with great beds, but too noisy."

Room

3.7/5
40 reviews

"Amply-sized rooms with excellent beds and superb views." Fairly clean rooms, but inadequate bathrooms.

Cleanliness

3.1/5
21 reviews

"Room cleanliness is acceptable."

Rated 3.6/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.6/5
6 reviews

"Great location."

Comfort

4.0/5
7 reviews

"Very comfortable."

Service

4.0/5
6 reviews

"Fantastic service."

Room

3.5/5
9 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Breakfast

4.2/5
19 reviews

"Tasty breakfast."

Room

4.0/5
64 reviews

"Rooms spacious and relatively tidy."

Service

4.0/5
29 reviews

"Fantastic service."

Comfort

4.0/5
30 reviews

"Large, comfortable rooms."

Food

3.9/5
16 reviews

"Delicious food."

Cleanliness

3.5/5
29 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Rated 4.1/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
76 reviews

"Good location, close to public transport." Good shopping, and reasonably central location.

Breakfast

4.3/5
31 reviews

"Tasty breakfast."

Food

4.0/5
10 reviews

"Delicious food."

Service

3.9/5
81 reviews

"Welcoming service and reception and housekeeping are alright."

Room

3.5/5
66 reviews

"Rooms spacious and relatively tidy."

Cleanliness

3.4/5
32 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

WiFi

3.2/5
5 reviews

"Regular internet service."

Beach

1.8/5
5 reviews

"Beach is not so nice. No good beach sports."

Rated 3.8/5 based on reviews from families.

"Clean hotel facilities. Fantastic service."

Location

4.5/5
13 reviews

"Great location."

Service

3.9/5
9 reviews

"Fantastic service."

Room

3.1/5
5 reviews

"Room is all right."

Cleanliness

3.0/5
7 reviews

"Quite clean. Clean hotel facilities."

Rated 4.1/5 based on reviews from couples.

"Great shopping. Great location."

Location

4.5/5
12 reviews

"Great location."

Service

3.9/5
10 reviews

"Fantastic service."

Room

3.5/5
8 reviews

"Room is all right."

Cleanliness

3.4/5
5 reviews

"Quite clean."

Rated 4.2/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Breakfast

4.3/5
116 reviews

"Tasty breakfast."

Location

4.3/5
239 reviews

"Great location. Reasonably central, close to sightseeing and shopping." Good car access, but so-so parking. Close to public transport. Airport access is difficult.

Value

4.2/5
107 reviews

"Best value for money."

Food

4.2/5
59 reviews

"Food is great, especially the desserts."

Room

3.4/5
224 reviews

"Rooms are large and clean enough, with great views." The bathrooms are large but otherwise not very highly rated. Old, poorly maintained rooms.

Service

3.4/5
171 reviews

"Reception and service are alright." Friendly, professional service, however housekeeping is less well rated. Good shuttle service.

WiFi

3.0/5
5 reviews

"Average wifi quality."

Rated 4.0/5 based on reviews from families.

"Good accessibility by car. Professional service."

Location

4.3/5
39 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport.

Breakfast

4.2/5
20 reviews

"Tasty breakfast."

Value

4.1/5
16 reviews

"Best value for money."

Food

4.1/5
13 reviews

"Delicious food."

Service

3.6/5
20 reviews

"Reception is average, but service is professional."

Amenities

3.6/5
17 reviews

"Great hotel buildings and entrance area."

Room

3.5/5
33 reviews

"Big, decent rooms."

Rated 4.5/5 based on reviews from business travelers.

"Friendly service. Nice building."

Location

4.5/5
30 reviews

"Great location near lots of shopping."

Breakfast

4.3/5
16 reviews

"Tasty breakfast."

Food

4.2/5
11 reviews

"Delicious food."

Value

4.2/5
13 reviews

"Best value for money."

Service

3.8/5
16 reviews

"Fantastic service."

Room

3.5/5
18 reviews

"Spacious rooms."

Amenities

3.5/5
13 reviews

"Nice building."

Cleanliness

3.3/5
10 reviews

"Quite clean."

Rated 4.4/5 based on reviews from couples.

"Wonderful sightseeing. Spacious rooms."

Location

4.5/5
16 reviews

"Great location near lots of shopping."

Breakfast

4.3/5
5 reviews

"Tasty breakfast."

Value

4.0/5
5 reviews

"Best value for money."

Service

3.8/5
10 reviews

"Fantastic service."

Comfort

3.7/5
7 reviews

"Large, comfortable rooms."

Room

3.5/5
12 reviews

"Big, decent rooms."

Rated 3.9/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.5/5
32 reviews

"Great location near lots of shopping. Train station is close."

Breakfast

4.2/5
11 reviews

"Tasty breakfast."

Value

4.2/5
16 reviews

"Best value for money."

Food

4.2/5
13 reviews

"Delicious food."

Service

4.0/5
27 reviews

"Friendly service, and reception was okay."

Vibe

3.5/5
20 reviews

"Awesome vibe. Pleasant entrance area. Friendly atmosphere."

Amenities

3.5/5
19 reviews

"Ordinary amenities. Great hotel buildings and entrance area."

Room

3.2/5
45 reviews

"Rooms and beds are okay but need better maintenance, and the bathrooms need work." Shower can be a problem.

Rated 4.2/5 based on reviews from all travelers.

"Excellent wellness hotel. Close to KLCC. Located near shopping areas and has easy access to public transportation."

Location

4.6/5
11 reviews

"Great location."

Breakfast

4.3/5
8 reviews

"Tasty breakfast."

Comfort

4.0/5
7 reviews

"Large, comfortable rooms."

Room

3.6/5
16 reviews

"Spacious rooms."

Service

3.6/5
8 reviews

"Fantastic service."