Service
Friendly and professional bar service and reception. Housekeeping and management are lacking. Booking process should be better organized. Shuttle service can be an issue. Great hotel security. Room service could have been improved.
Location
Location is ok. Accessible by car, but parking is costly. Centrally located, near restaurants, bars, and shopping.
Room
Big, decent rooms. Room maintenance is lacking, as are beds, kitchenettes and furnishings. Untidy, outdated rooms with bad TV's and A/C. Small rooms and poorly cleaned bathrooms. Shower can be a problem.
Cleanliness
Bathrooms and rooms are untidy.
Value
Value for money could be better. High priced breakfast.
Breakfast
Some complaints about quality and price of breakfast.
WiFi
Wifi quality could be improved.