4.4
Excellent

Summary of 4,044 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
1061 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

Service

4.0/5
1118 reviews

"Great management and friendly, professional staff." Reception and bar service are as expected. Concierge service is average. Room service is average. Housekeeping can be a problem. Booking process is sufficient. Great hotel security.

Vibe

3.9/5
335 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Luxury hotel. Good choice for a city trip. Good for business people.

Breakfast

3.8/5
371 reviews

"Tasty yet pricey breakfasts."

Amenities

3.7/5
342 reviews

"Facilities are old, but the terrace is lovely." Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating. Handicap accessible facilities can be a problem.

Room

3.5/5
1191 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Bathrooms are large but with substandard cleaning. Old, poorly maintained rooms. People dislike the TVs, A/C, and furniture. Good minibar. Shower can be a problem.

WiFi

1.9/5
38 reviews

"Wifi quality could be improved. Free internet."

Rated 4.3/5 based on reviews from couples.

"Awesome terrace. Good restaurants & bars in the area."

Location

5.0/5
99 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

3.9/5
41 reviews

"Tasty breakfast."

Service

3.7/5
94 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

3.3/5
106 reviews

"Rooms amply-sized and moderately tidy with excellent views." Poorly-maintained rooms, with substandard A/C and televisions. Spacious bathroom. Good minibar. Shower can be a problem.

Rated 4.2/5 based on reviews from families.

"Great desserts & fruits. Good snacks."

Location

4.9/5
67 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.9/5
50 reviews

"Friendly service, and reception was okay."

Breakfast

3.6/5
17 reviews

"Tasty breakfast."

Room

3.5/5
56 reviews

"Great room." Average cleanliness and size in old rooms, but poorly maintained. Large bathrooms, great views and comfortable beds. Shower can be a problem. Good minibar.

Rated 4.0/5 based on reviews from business travelers.

"Tasty breakfast. Great location."

Location

4.9/5
18 reviews

"Great location."

Service

4.0/5
10 reviews

"Fantastic service."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Room

2.8/5
11 reviews

"Poorly maintained, so-so rooms."

Rated 4.4/5 based on reviews from solo travelers.

"Stylish hotel. Awesome vibe."

Location

4.9/5
5 reviews

"Great location."

Room

3.0/5
7 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
13 reviews

"Great location."

Service

4.2/5
7 reviews

"Friendly service."

Breakfast

3.5/5
5 reviews

"Tasty breakfast."

Amenities

3.5/5
7 reviews

"Average hotel building."

Room

3.1/5
14 reviews

"Average rooms with standard beds."

Comfort

3.0/5
8 reviews

"Beds are decent and generally comfortable."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
19 reviews

"Great location."

Breakfast

3.9/5
11 reviews

"Tasty breakfast."

Service

3.9/5
31 reviews

"Reception is decent, with overall friendly and professional service."

Value

3.2/5
8 reviews

"Fairly good value for money."

Room

2.9/5
25 reviews

"Rooms are okay but needing better maintenance, with subpar bathrooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
814 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Easy car access but inadequate parking.

Service

4.2/5
896 reviews

"Good management evident, with friendly, efficient service, especially in the restaurant." Reception and bar service are as expected. Great concierge service. Room service is average. Booking process is sufficient. Housekeeping can be a problem.

Amenities

3.9/5
273 reviews

"Facilities are old, but the terrace is lovely." Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating.

Breakfast

3.6/5
267 reviews

"Tasty yet pricey breakfasts."

Room

3.5/5
928 reviews

"Somewhat clean rooms with average balconies, yet lovely views." Outdated badly kept up rooms with inadequate televisions and air conditioners. Bathrooms are large but with substandard cleaning. Good minibar. Shower can be a problem.

WiFi

1.9/5
32 reviews

"Wifi quality could be improved."

Rated 4.4/5 based on reviews from couples.

"Awesome terrace. Great shopping."

Location

5.0/5
77 reviews

"Great location with excellent sightseeing. Close to public transport."

Breakfast

3.9/5
32 reviews

"Tasty breakfast."

Service

3.8/5
77 reviews

"Friendly, more-or-less professional service, and so-so reception."

Room

3.4/5
82 reviews

"Rooms are okay but insufficiently maintained." The bathrooms are large but otherwise not very highly rated. Excellent beds and great views. A/C and TV are subpar. Good minibar. Shower can be a problem.

Rated 4.2/5 based on reviews from families.

"Pleasant entrance area. Wonderful sightseeing."

Location

5.0/5
36 reviews

"Great location with excellent sightseeing."

Amenities

3.9/5
11 reviews

"Nice building."

Service

3.9/5
31 reviews

"Friendly service, and reception was okay."

Breakfast

3.8/5
7 reviews

"Tasty breakfast."

Room

3.2/5
28 reviews

"Excellent views from decently sized rooms with okay beds."

Rated 4.2/5 based on reviews from business travelers.

"Tasty breakfast."

Location

4.9/5
15 reviews

"Great location."

Service

4.0/5
10 reviews

"Fantastic service."

Breakfast

3.7/5
5 reviews

"Tasty breakfast."

Room

2.8/5
11 reviews

"Poorly maintained, so-so rooms."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
18 reviews

"Great location."

Service

4.0/5
15 reviews

"Friendly service."

Breakfast

3.8/5
17 reviews

"Tasty breakfast."

Vibe

3.4/5
8 reviews

"Decent vibe. Hotel could use some updating."

Value

3.3/5
5 reviews

"Fairly good value for money."

Room

3.2/5
25 reviews

"Rooms adequately-sized with alright beds but inadequate bathrooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Service

4.2/5
6 reviews

"Fantastic service."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
6 reviews

"Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Rated 4.0/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

5.0/5
57 reviews

"Good location, close to public transport." Near to downtown with good options for sightseeing.

Service

4.4/5
51 reviews

"Service is professional and friendly."

Breakfast

3.9/5
31 reviews

"Tasty breakfast."

Room

3.4/5
56 reviews

"Rooms are somewhat clean but have fantastic views." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Rated 4.3/5 based on reviews from families.

"Great view. Wonderful sightseeing."

Location

4.9/5
12 reviews

"Great location with excellent sightseeing."

Service

4.2/5
8 reviews

"Friendly service."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Room

3.5/5
9 reviews

"Lovely rooms with pleasant views."

Value

3.4/5
5 reviews

"Fairly good value for money."

Rated 3.9/5 based on reviews from couples.

"Tasty breakfast. Friendly service."

Location

4.9/5
8 reviews

"Great location."

Service

4.2/5
8 reviews

"Friendly service."

Room

3.1/5
8 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
5 reviews

"Great location."

Service

4.1/5
5 reviews

"Friendly service."

Value

3.1/5
6 reviews

"Fairly good value for money."

Room

3.1/5
6 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
11 reviews

"Great location."

Service

4.0/5
11 reviews

"Friendly service."

Room

3.2/5
13 reviews

"Room is all right."

Comfort

3.1/5
6 reviews

"Comfortable."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Service

4.2/5
6 reviews

"Fantastic service."

Room

3.1/5
6 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.7/5
47 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.8/5
19 reviews

"Friendly service."

Vibe

3.6/5
17 reviews

"Awesome vibe. Luxurious Hotel. Friendly atmosphere."

Breakfast

3.6/5
7 reviews

"Tasty breakfast."

Value

3.2/5
10 reviews

"Fairly good value for money."

Room

2.9/5
38 reviews

"Fine room size and cleanliness. Excellent beds and great views."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
5 reviews

"Great location."

Service

4.2/5
9 reviews

"Fantastic service."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Room

2.8/5
10 reviews

"Room is all right."

Comfort

2.8/5
6 reviews

"Comfortable."

Rated 4.7/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
24 reviews

"Great location with excellent sightseeing."

Amenities

3.9/5
7 reviews

"Nice building."

Service

3.9/5
24 reviews

"Average reception, but good overall service."

Room

3.8/5
23 reviews

"Great room. Fine room size and cleanliness."

Value

3.5/5
5 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
18 reviews

"Great location."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Service

3.7/5
19 reviews

"Fantastic service."

Room

3.2/5
24 reviews

"Average sized rooms."

Comfort

3.1/5
14 reviews

"Somewhat comfortable and acceptably sized rooms."