4.4
Excellent

Summary of 4,415 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
1202 reviews

"Great location, close to the train station." Central location with great sightseeing, dining out and shopping. Easy car access but inadequate parking.

Service

4.2/5
1213 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Decent waitstaff and management. Room service is average. Bar service is acceptable. Booking process is sufficient. Great hotel security.

Vibe

3.8/5
369 reviews

"Awesome vibe. Friendly atmosphere. Stylish hotel." Hotel could use some updating. Luxurious Hotel. Pleasant entrance area. Luxury hotel. Good choice for a city trip. Nice for romantic trips.

Breakfast

3.8/5
413 reviews

"Tasty yet pricey breakfasts."

Amenities

3.6/5
381 reviews

"Facilities are old, but the terrace is lovely." Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful. Beautiful architecture. Elevator in need of updating. Handicap accessible facilities can be a problem.

Room

3.4/5
1305 reviews

"Views are good, menus are average, and rooms are acceptably clean." Mediocre sized, poorly cleaned bathrooms. Subpar balconies in poorly maintained rooms. Rooms need updating with bad TV's and A/C. Good minibar. Shower can be a problem.

WiFi

1.7/5
36 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from couples.

"Awesome terrace. Near city centre."

Location

5.0/5
167 reviews

"Great location with excellent sightseeing."

Service

4.0/5
154 reviews

"Service is professional and friendly." Fine restaurant service but inadequate housekeeping.

Breakfast

3.6/5
73 reviews

"Tasty breakfast."

Room

3.0/5
202 reviews

"Beds are OK and rooms are quite clean, but a bit small and lacking in maintenance." Mediocre sized, poorly cleaned bathrooms. Great views, but low quality air conditioning, televisions, and furnishing. Good minibar. Shower can be a problem.

WiFi

0.7/5
5 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from families.

"Great desserts & fruits. Good snacks."

Location

4.9/5
149 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.1/5
122 reviews

"Efficient, friendly service with a nice reception." Poorly rated housekeeping and restaurant service.

Breakfast

3.8/5
44 reviews

"Tasty breakfast."

Room

3.4/5
140 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Bathrooms are moderately-sized, but substandard. Old, poorly-maintained rooms with poor furnishing and TVs. Good minibar. Shower can be a problem.

Rated 3.9/5 based on reviews from business travelers.

"Great reception. Friendly service."

Location

4.9/5
31 reviews

"Good location, close to public transport."

Service

4.2/5
29 reviews

"Friendly service and great reception."

Breakfast

3.8/5
10 reviews

"Tasty breakfast."

Room

3.2/5
27 reviews

"Rooms moderately-sized with excellent views but poor bathrooms."

Rated 4.1/5 based on reviews from solo travelers.

"Good minibar. Stylish hotel."

Location

4.8/5
21 reviews

"Great location."

Service

4.3/5
16 reviews

"Friendly service."

Breakfast

3.8/5
9 reviews

"Tasty breakfast."

Vibe

3.5/5
10 reviews

"Decent vibe."

Room

3.2/5
28 reviews

"Average sized rooms."

Rated 3.9/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
13 reviews

"Great location."

Service

4.3/5
7 reviews

"Friendly service."

Amenities

3.3/5
7 reviews

"Average hotel building."

Room

2.9/5
15 reviews

"Average-sized rooms with alright beds."

Comfort

2.8/5
9 reviews

"Mediocre comfort, room sizes and beds."

Rated 4.1/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
25 reviews

"Great location."

Service

4.0/5
35 reviews

"Service is professional and friendly."

Breakfast

3.9/5
10 reviews

"Tasty breakfast."

Room

3.0/5
29 reviews

"Excellent views from decently sized rooms with okay beds." Poor maintenance in rooms and bathrooms.

Rated 4.3/5 based on reviews from families.

"Friendly service. Fantastic service."

Service

4.2/5
8 reviews

"Friendly service."

Vibe

3.5/5
6 reviews

"Awesome vibe."

Room

2.9/5
7 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
887 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train. Easy car access but inadequate parking. Shopping is ok.

Service

4.3/5
936 reviews

"Efficient, friendly service with a nice reception." Great concierge service. Old, neglected rooms with uncomfortable beds, yet lovely views. Room service is average. Housekeeping and management are lacking. Booking process is sufficient. Great hotel security.

Breakfast

3.7/5
286 reviews

"Tasty yet pricey breakfasts."

Room

3.4/5
983 reviews

"Views are good, menus are average, and rooms are acceptably clean." Mediocre sized, poorly cleaned bathrooms. Subpar balconies in poorly maintained rooms. Rooms need updating with bad TV's and A/C. Shower can be a problem. Good minibar.

WiFi

1.8/5
30 reviews

"Wifi quality could be improved."

Rated 4.3/5 based on reviews from couples.

"Beautiful architecture. Luxurious Hotel."

Location

4.9/5
128 reviews

"Great location with excellent sightseeing."

Service

4.2/5
120 reviews

"Professional and friendly service and restaurant service."

Breakfast

3.8/5
56 reviews

"Tasty breakfast."

Room

3.0/5
158 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Mediocre sized, poorly cleaned bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture. Good minibar. Shower can be a problem.

Rated 4.2/5 based on reviews from families.

"Great desserts & fruits. Pleasant entrance area."

Location

5.0/5
74 reviews

"Great location with excellent sightseeing."

Service

4.0/5
71 reviews

"Service is professional and friendly."

Breakfast

3.8/5
21 reviews

"Tasty breakfast."

Room

3.1/5
69 reviews

"Views are good, menus are average, and rooms are acceptably clean." Rooms needing maintenance, with poorly reviewed bathrooms and TV's. Shower can be a problem. Good minibar.

Rated 4.2/5 based on reviews from business travelers.

"Nice building. Great reception."

Location

4.9/5
24 reviews

"Great location."

Service

4.2/5
24 reviews

"Friendly service and great reception."

Breakfast

3.9/5
9 reviews

"Tasty breakfast."

Amenities

3.5/5
10 reviews

"Average hotel building."

Room

3.4/5
23 reviews

"Average sized rooms."

Rated 4.0/5 based on reviews from solo travelers.

"Good minibar. Stylish hotel."

Location

4.8/5
14 reviews

"Great location."

Service

4.4/5
13 reviews

"Friendly service."

Breakfast

3.7/5
6 reviews

"Tasty breakfast."

Vibe

3.5/5
10 reviews

"Decent vibe."

Room

3.2/5
19 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
20 reviews

"Great location."

Service

4.1/5
18 reviews

"Friendly service."

Breakfast

3.6/5
20 reviews

"Tasty breakfast."

Vibe

3.3/5
12 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel."

Room

3.2/5
32 reviews

"Rooms adequately-sized with alright beds but inadequate bathrooms."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
6 reviews

"Great location."

Service

4.2/5
13 reviews

"Fantastic service."

Breakfast

3.9/5
7 reviews

"Tasty breakfast."

Room

3.2/5
9 reviews

"Room is all right."

Value

2.9/5
6 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
64 reviews

"Great location with excellent sightseeing."

Service

4.5/5
53 reviews

"Service is professional and friendly."

Breakfast

3.9/5
29 reviews

"Tasty breakfast."

Room

3.5/5
60 reviews

"Great views, with average beds, relatively well-sized and tidy enough." Old, poorly-maintained rooms with deficient furniture and bathrooms.

Rated 4.1/5 based on reviews from families.

"Great view. Wonderful sightseeing."

Location

4.8/5
17 reviews

"Great location with excellent sightseeing."

Service

4.3/5
11 reviews

"Friendly service."

Breakfast

3.7/5
6 reviews

"Tasty breakfast."

Vibe

3.5/5
8 reviews

"Awesome vibe."

Room

3.4/5
13 reviews

"Average sized rooms."

Rated 3.8/5 based on reviews from couples.

"Friendly service. Fantastic service."

Location

4.9/5
11 reviews

"Great location."

Service

4.3/5
11 reviews

"Friendly service."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Room

3.0/5
12 reviews

"Room is all right."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.8/5
6 reviews

"Great location."

Service

4.3/5
6 reviews

"Friendly service."

Vibe

3.6/5
5 reviews

"Awesome vibe."

Room

3.1/5
6 reviews

"Room is all right."

Value

3.1/5
7 reviews

"Fairly good value for money."

Rated 3.9/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
18 reviews

"Great location."

Service

4.1/5
20 reviews

"Friendly service."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Room

2.5/5
24 reviews

"Rooms and beds are adequate. Bathroom could be optimized."

Rated 4.1/5 based on reviews from families.

"Great location. Friendly service."

Location

4.9/5
8 reviews

"Great location."

Comfort

2.9/5
5 reviews

"Comfortable."

Room

2.5/5
7 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
5 reviews

"Great location."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
5 reviews

"Great location."

Service

4.3/5
9 reviews

"Fantastic service."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Room

2.9/5
9 reviews

"Room is all right."

Comfort

2.7/5
6 reviews

"Comfortable."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.7/5
69 reviews

"Good location, close to public transport." Nice access by car with excellent sightseeing.

Service

3.8/5
34 reviews

"Professional service and great reception, but poor housekeeping."

Breakfast

3.8/5
15 reviews

"Tasty breakfast."

Vibe

3.5/5
23 reviews

"Awesome vibe. Luxurious Hotel. Friendly atmosphere. Entrance area is ok."

Room

3.4/5
53 reviews

"Okay-sized rooms with good views." Poor maintenance in rooms and bathrooms.

Rated 4.4/5 based on reviews from families.

"Great view. Luxurious Hotel."

Location

4.8/5
25 reviews

"Great location with excellent sightseeing."

Service

4.2/5
12 reviews

"Professional service."

Breakfast

3.6/5
6 reviews

"Tasty breakfast."

Vibe

3.5/5
11 reviews

"Awesome vibe. Luxurious Hotel."

Room

3.4/5
19 reviews

"Rooms are an okay size but the bathrooms are poorly reviewed."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
27 reviews

"Great location with excellent sightseeing."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Service

3.9/5
28 reviews

"Friendly service and great reception."

Room

3.4/5
29 reviews

"Average sized rooms."

Rated 4.4/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.9/5
5 reviews

"Great location."

Room

3.3/5
7 reviews

"Room is all right."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
26 reviews

"Great location with excellent sightseeing."

Service

4.1/5
23 reviews

"Friendly service."

Breakfast

3.5/5
9 reviews

"Tasty breakfast."

Vibe

3.4/5
8 reviews

"Decent vibe."

Amenities

3.2/5
11 reviews

"Average hotel building."

Room

3.1/5
28 reviews

"Rooms are an okay size but the bathrooms are poorly reviewed."

Rated 4.1/5 based on reviews from couples.

"Fantastic service. Great location."

Location

4.9/5
6 reviews

"Great location."

Service

4.0/5
5 reviews

"Fantastic service."

Room

3.0/5
5 reviews

"Room is all right."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Thames River. Good for sightseeing with access to public transportation."

Location

4.9/5
12 reviews

"Great location."

Service

4.4/5
8 reviews

"Fantastic service."

Breakfast

3.8/5
8 reviews

"Tasty breakfast."

Room

3.2/5
9 reviews

"Average sized rooms."

Comfort

3.1/5
5 reviews

"Somewhat comfortable and acceptably sized rooms."