3.7
Fair

Summary of 1,588 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

Fair luxury hotel. Close to Kings Cross. Close to public transportation and the train station.

Location

4.8/5
322 reviews

Great location somewhat accessible by car. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Breakfast

2.9/5
192 reviews

Decent and moderately priced breakfast.

Service

2.9/5
401 reviews

Acceptably professional staff and mediocre bar service. Good, friendly service, particularly in the restaurant, although housekeeping is poor. Guests complain about reception staff and management. Room service could have been improved. Concierge service could be more helpful. Booking process should be better organized. Hotel security can be an issue.

WiFi

2.9/5
23 reviews

WiFi is decent and okay-priced. Wifi quality could be improved.

Room

2.9/5
516 reviews

Awesome beds, and reasonably clean rooms. Small, inadequately maintained rooms with no views and poor furniture. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

Cleanliness

2.8/5
250 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Value

2.6/5
106 reviews

Fairly good value for money. Acceptable breakfast prices. Internet is affordable.

Vibe

2.1/5
73 reviews

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive. Luxury hotel. Suitable for solo travelers.

Amenities

1.8/5
107 reviews

Old facilities and poor entrance area, but okay hotel grounds. Architecture not so nice. Elevator in need of updating.

Bar

1.6/5
50 reviews

Poor bar with subpar drinks. Bar service is acceptable.

Food

1.0/5
85 reviews

Bad overall dining experience with a bad menu. Guests disliked the pork dishes, desserts, and fruits.

Rated 3.7/5 based on reviews from families.

Wonderful sightseeing.

Location

4.8/5
78 reviews

Great location with excellent sightseeing. Train station is close.

Service

3.2/5
82 reviews

Staff are kind and fairly professional, but reception was lacking.

Breakfast

3.2/5
57 reviews

Breakfast is average.

Room

3.2/5
122 reviews

Awesome beds, and reasonably clean rooms. Small, poorly maintained rooms with bathroom cleanliness issues. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Cleanliness

2.9/5
66 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Value

2.5/5
21 reviews

Fairly good value for money.

WiFi

2.1/5
6 reviews

Wifi quality could be improved.

Bar

1.6/5
13 reviews

Bar could improve.

Amenities

1.6/5
31 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Vibe

1.5/5
17 reviews

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

Food

1.1/5
17 reviews

Food could be better.

Rated 3.2/5 based on reviews from couples.

Terrific location.

Location

4.8/5
74 reviews

Great location, close to the train station.

Breakfast

2.8/5
43 reviews

Breakfast is average.

Room

2.5/5
122 reviews

Awesome beds and clean enough, but small, rooms. Poor A/D and televisions in poorly cleaned and maintained rooms. Shower can be a problem.

Value

2.5/5
20 reviews

Fairly good value for money.

Cleanliness

2.5/5
53 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Service

2.3/5
83 reviews

Complaints about reception service. Service is relatively friendly. Room service could have been improved.

WiFi

2.2/5
5 reviews

Complaints about WiFi.

Vibe

1.9/5
16 reviews

Vibe is not too good. Atmosphere could be friendlier.

Amenities

1.5/5
22 reviews

Hotel buildings could use some improvement.

Bar

1.5/5
10 reviews

Bar could improve.

Food

0.8/5
18 reviews

Dining experience could be nicer.

Rated 3.3/5 based on reviews from solo travelers.

Comfortable beds. Train station is close.

Location

4.8/5
38 reviews

Great location, close to the train station.

Room

3.1/5
63 reviews

Awesome beds, and reasonably clean rooms. Inadequately maintained and cleaned rooms with poor A/C. Shower can be a problem.

Cleanliness

3.0/5
27 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Breakfast

2.9/5
14 reviews

Breakfast is average.

Service

2.9/5
46 reviews

So-so, but friendly, service, but low rated reception. Room service could have been improved.

Comfort

2.8/5
42 reviews

Relatively comfortable, with good beds. Small, noisy rooms with poor A/C.

Value

2.5/5
13 reviews

Value for money could be better.

Amenities

1.9/5
9 reviews

Hotel buildings could use some improvement.

Vibe

1.8/5
6 reviews

Vibe is not too good.

Food

1.1/5
9 reviews

Food could be better.

Rated 3.1/5 based on reviews from business travelers.

Terrific location.

Location

4.5/5
17 reviews

Great location.

Service

2.8/5
29 reviews

So-so, but friendly, service, but low rated reception.

Cleanliness

2.6/5
17 reviews

Cleanliness is lacking in rooms and bathrooms.

Breakfast

2.6/5
14 reviews

Breakfast is average.

Value

2.6/5
11 reviews

Fairly good value for money.

Room

2.5/5
34 reviews

Awesome beds, and reasonably clean rooms. Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

Vibe

1.6/5
5 reviews

Vibe is not too good.

Amenities

1.6/5
5 reviews

Amenities are not the best.

Food

0.8/5
8 reviews

Food could be better.

Rated 3.2/5 based on reviews from all travelers.

Fair luxury hotel. Close to Kings Cross. Close to public transportation and the train station.

Location

4.8/5
6 reviews

Great location.

Breakfast

3.2/5
6 reviews

Breakfast is average.

Service

3.1/5
6 reviews

Service is adequate.

Comfort

2.7/5
5 reviews

Comfortable.

Room

2.6/5
10 reviews

Room is all right.

Rated 3.1/5 based on reviews from all travelers.

Fair luxury hotel. Close to Kings Cross. Close to public transportation and the train station.

Location

4.6/5
5 reviews

Great location.

Comfort

2.6/5
6 reviews

Comfortable.

Room

2.3/5
9 reviews

Poor rooms and bathrooms.

Rated 3.4/5 based on reviews from all travelers.

Fair luxury hotel. Close to Kings Cross. Close to public transportation and the train station.

Location

4.7/5
5 reviews

Great location.

Room

2.6/5
6 reviews

Room is all right.

Breakfast

2.6/5
6 reviews

Breakfast is average.

Rated 3.2/5 based on reviews from all travelers.

Fair luxury hotel. Close to Kings Cross. Close to public transportation and the train station.

Location

4.8/5
296 reviews

Great location somewhat accessible by car. Close to public transport and the train. Excellent sightseeing, restaurants and bars nearby.

Breakfast

2.9/5
173 reviews

Decent and moderately priced breakfast.

Service

2.9/5
378 reviews

Service is decent and professional, but poor reception. Generally friendly service, with decent bar service and excellent restaurant service. Room service could have been improved. Housekeeping and management are lacking. Concierge service could be more helpful. Booking process should be better organized. Hotel security can be an issue.

Cleanliness

2.8/5
237 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Room

2.8/5
475 reviews

Awesome beds, and reasonably clean rooms. Small, inadequately maintained rooms with no views and poor furniture. Small rooms and poorly cleaned bathrooms. Old rooms, with unsatisfactory minibars. air conditioning and TV's. Shower can be a problem.

WiFi

2.5/5
21 reviews

Expensive but decent WiFi. Wifi quality could be improved.

Vibe

2.4/5
68 reviews

Vibe is not too good. Hotel could use some updating. Hotel could be more stylish. Atmosphere could be friendlier. Entrance area is not particularly attractive.

Amenities

1.9/5
100 reviews

Hotel grounds are okay, but the building is old and the entrance area is unimpressive. Architecture not so nice. Elevator in need of updating.

Bar

1.6/5
49 reviews

Bar could improve. Bar service is acceptable.

Food

0.9/5
83 reviews

Bad overall dining experience with a bad menu. Guests disliked the pork dishes, desserts, and fruits.

Rated 3.0/5 based on reviews from couples.

Terrific location.

Location

4.7/5
69 reviews

Great location, close to the train station.

Breakfast

2.9/5
39 reviews

Breakfast is average.

Value

2.6/5
19 reviews

Fairly good value for money.

Room

2.5/5
112 reviews

Awesome beds and clean enough, but small, rooms. Poor A/D and televisions in poorly cleaned and maintained rooms. Shower can be a problem.

Cleanliness

2.5/5
51 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Service

2.4/5
76 reviews

Complaints about reception service. Service is relatively friendly. Room service could have been improved.

WiFi

2.2/5
5 reviews

Complaints about WiFi.

Vibe

1.9/5
15 reviews

Vibe is not too good. Atmosphere could be friendlier.

Bar

1.6/5
9 reviews

Bar could improve.

Amenities

1.5/5
21 reviews

Hotel buildings could use some improvement.

Food

0.8/5
17 reviews

Dining experience could be nicer.

Rated 3.5/5 based on reviews from families.

Wonderful sightseeing. Professional service.

Location

4.8/5
71 reviews

Great location, close to the train station.

Breakfast

3.2/5
50 reviews

Breakfast is average.

Service

3.1/5
78 reviews

Staff are kind and fairly professional, but reception was lacking.

Room

3.0/5
111 reviews

Awesome beds, and reasonably clean rooms. Small, poorly maintained rooms with bathroom cleanliness issues. Poorly rated A/C, minibars, and furniture. Shower can be a problem.

Cleanliness

2.9/5
61 reviews

Cleanliness is lacking in rooms and bathrooms. Hotel facilities could use a good clean.

Value

2.5/5
19 reviews

Value for money could be better.

WiFi

2.1/5
6 reviews

Wifi quality could be improved.

Amenities

1.7/5
29 reviews

Poorly reviewed buildings and an uninspiring entrance area.

Vibe

1.6/5
14 reviews

Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive.

Bar

1.6/5
13 reviews

Bar could improve.

Food

1.1/5
17 reviews

Food could be better.

Rated 3.0/5 based on reviews from solo travelers.

Terrific location.

Location

4.8/5
33 reviews

Great location, close to the train station.

Room

3.1/5
57 reviews

Awesome beds, and reasonably clean rooms. Inadequately maintained and cleaned rooms with poor A/C. Shower can be a problem.

Cleanliness

2.9/5
26 reviews

Cleanliness is lacking in rooms and bathrooms. Moderately clean hotel facilities.

Service

2.9/5
44 reviews

So-so, but friendly, service, but low rated reception. Room service could have been improved.

Comfort

2.8/5
37 reviews

Relatively comfortable, with good beds. Small, noisy rooms with poor A/C.

Breakfast

2.8/5
11 reviews

Breakfast is average.

Value

2.5/5
9 reviews

Fairly good value for money.

Amenities

1.9/5
8 reviews

Hotel buildings could use some improvement.

Vibe

1.8/5
6 reviews

Vibe is not too good.

Food

1.1/5
9 reviews

Food could be better.

Rated 2.8/5 based on reviews from business travelers.

Terrific location.

Location

4.7/5
14 reviews

Great location.

Cleanliness

2.9/5
15 reviews

Cleanliness is lacking in rooms and bathrooms.

Service

2.8/5
27 reviews

So-so, but friendly, service, but low rated reception.

Value

2.6/5
11 reviews

Fairly good value for money.

Breakfast

2.6/5
13 reviews

Breakfast is average.

Room

2.6/5
32 reviews

Awesome beds, and reasonably clean rooms. Small, poorly maintained rooms with bathroom cleanliness issues. Shower can be a problem.

Vibe

1.6/5
5 reviews

Vibe is not too good.

Food

0.8/5
8 reviews

Food could be better.