Score distribution

3168
793
132
34
27
4/5

"Not as good as previous visit"

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I am a great fan of Park Farm but this was not as good as our previous stay. We got into our room to find an ashtray full of fag ends on the balcony. I mentioned it at reception but no-one moved it so it was there for the duration of our stay. There was a stain on the floor and only one teaspoon with the tea. Not big things in themselves but they detracted from the standard of service I expect. Dinner was great as was breakfast but there seems to be a gap between service on a Sunday and regular service in the week. I will certainly visit again but it knocked the image I had of the hotel.

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Dear Brandon, Thank you for taking the time to offer us your feedback following your stay with us. I was most concerned to see the issues you experienced during your stay and I can assure you this i…

Dear Brandon, Thank you for taking the time to offer us your feedback following your stay with us. I was most concerned to see the issues you experienced during your stay and I can assure you this is not the normal level of service we provided and this will certainly be followed up. The time gap between Lunch and Dinner service is only 15 minutes less than the weekdays so I do apologise if you have been misinformed. I do hope we will have the opportunity to welcome you back again so you can see the true standard of the hotel.Please do not hesitate to contact us direct should you wish to discuss any of these issues further. Kind regards Laura Fickling Senior Receptionist P.S. Double your chances of winning a free stay with us. Find out more here https://www.parkfarm-hotel.co.uk/upload-your-photos

5/5

"Mrs Sharon H.."

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Friendly, welcoming and helpful staff. Lovely surroundings, stylish and comfortable rooms. Good facilities, relaxing spa and knowledgeable and experienced staff.

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Dear Sharon, Thank you for your amazing review after your recent stay with us.We are so pleased you enjoyed every aspect of your stay and we would love to welcome you back again. Kind regards Laura…

Dear Sharon, Thank you for your amazing review after your recent stay with us.We are so pleased you enjoyed every aspect of your stay and we would love to welcome you back again. Kind regards Laura Fickling Senior Receptionist P.S. Double your chances of winning a free stay with us. Find out more here https://www.parkfarm-hotel.co.uk/upload-your-photos

5/5

"Relaxing stay in beautiful surroundings"

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My friend and I love returning to Park Farm for a relaxing and indulgent weekend whenever we get the chance. The rooms are comfortable and stylish and the communal areas, like the sunny conservatory, are a real pleasure to relax in and spend time in. We always use the spa facilities when we visit and love the option of booking a massage or using the pool. We tend to eat in the restaurant when we stay, which is the only slightly disappointing part of our visit. The staff are lovely but the food is a bit hit and miss, particularly if you have special dietary requirements. This wouldn't put me off coming back to Park Farm, however, it's a really beautiful and relaxing place to spend time, not to mention being great value for money, and we love it.

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Dear Becky, Thank you for leaving us your feedback further to your stay at the hotel. Its always lovely welcoming returning guests. The added bonus of the spa and leisure facilities make it an even m…

Dear Becky, Thank you for leaving us your feedback further to your stay at the hotel. Its always lovely welcoming returning guests. The added bonus of the spa and leisure facilities make it an even more enjoyable stay. I am surprised to see your thoughts regarding dining at the hotel. We pride ourselves in offering many alternatives to suit dietary requirements. Please do always ask staff if there is something particular you like or wish to change and we can do our upmost best to accommodate this. Kind regards Laura Fickling Senior Receptionist P.S. Double your chances of winning a free stay with us. Find out more here https://www.parkfarm-hotel.co.uk/upload-your-photos

4/5

"Overnight stay"

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Pleasant overnight stay, with use of spa facilities & breakfast. Food excellent.

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Dear Guest, Thank you for the great review of our hotel. We are so glad that you enjoyed your stay and were able to make use of the Spa and Leisure facilities. We do hope to see you again very soon. …

Dear Guest, Thank you for the great review of our hotel. We are so glad that you enjoyed your stay and were able to make use of the Spa and Leisure facilities. We do hope to see you again very soon. Kind regards Laura Fickling Senior Receptionist P.S. Double your chances of winning a free stay with us. Find out more here https://www.parkfarm-hotel.co.uk/upload-your-photos

5/5

"Excellent stay for a family reunion and 90th birthday"

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The rooms which we booked were well appointed and were easily accessible. The staff were very helpful and friendly. We ordered from the table d' hote menu in the evening and every member of our party thoroughly enjoyed their meal. We will use this hotel again when we have another reunion with our family in Norwich.

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Dear Graham, Most delighted to read your review following your stay and celebrations at Park Farm Hotel. We are pleased that everyone left with such a good impression of the hotel. Hopefully your ne…

Dear Graham, Most delighted to read your review following your stay and celebrations at Park Farm Hotel. We are pleased that everyone left with such a good impression of the hotel. Hopefully your next visit won't be too far away. Kind regards Laura Fickling Senior Receptionist P.S. Double your chances of winning a free stay with us. Find out more here https://www.parkfarm-hotel.co.uk/upload-your-photos