3.9
Good

Summary of 2,946 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.4/5
453 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport. So-so car access and parking. Parking should be cheaper. Medium distance to train station.

Service

3.8/5
590 reviews

"Reception is average, but friendly." Service, restaurant staff, and housekeeping are good and professional. Great concierge service. Room service is average. The bar needs better service. Booking process is sufficient.

Breakfast

3.6/5
284 reviews

"Reasonably priced, tasty breakfasts."

Room

3.0/5
798 reviews

"Beds and views are impressive, but cleanliness just so-so." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

2.3/5
193 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Hotel is relatively luxurious. Good choice for a city trip. Luxury hotel. Nice for romantic trips.

WiFi

1.8/5
38 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from couples.

"Professional service. Friendly service."

Location

4.3/5
16 reviews

"Great location."

Breakfast

3.6/5
11 reviews

"Tasty breakfast."

Service

3.5/5
19 reviews

"Friendly service."

Room

2.9/5
22 reviews

"Great beds in okay rooms. Poor maintenance in rooms and bathrooms."

Value

2.7/5
7 reviews

"Fairly good value for money."

Vibe

1.8/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Comfortable beds."

Location

4.2/5
10 reviews

"Great location."

Service

4.0/5
8 reviews

"Friendly service."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Comfort

3.0/5
6 reviews

"Comfortable."

Room

2.9/5
9 reviews

"Room is all right."

Rated 3.7/5 based on reviews from business travelers.

"Fantastic service."

Service

3.9/5
6 reviews

"Fantastic service."

Room

2.5/5
7 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.2/5
11 reviews

"Great location."

Service

3.8/5
11 reviews

"Fantastic service."

Breakfast

3.5/5
9 reviews

"Breakfast is average."

Value

3.1/5
7 reviews

"Fairly good value for money."

Room

2.6/5
24 reviews

"Great beds in okay rooms." Poor maintenance and small rooms and bathrooms.

Comfort

2.6/5
20 reviews

"Great beds in a somewhat comfortable room, though room and bathroom size is lacking."

Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.5/5
379 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Fairly accessible by car with easy parking. Close to public transport. Parking should be cheaper. Medium distance to train station.

Service

3.7/5
509 reviews

"Friendly and professional service, with great housekeeping and acceptable waitstaff." Poor reception but decent management. Great concierge service. Room service is average. The bar needs better service. Booking process should be better organized.

Breakfast

3.6/5
224 reviews

"Reasonably priced, tasty breakfasts."

Room

3.0/5
653 reviews

"Beds and views are impressive, but cleanliness just so-so." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

2.4/5
155 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel could be more stylish. Hotel is relatively luxurious.

WiFi

1.9/5
36 reviews

"Wifi quality could be improved."

Rated 4.1/5 based on reviews from couples.

"Comfortable beds."

Location

4.3/5
11 reviews

"Great location."

Breakfast

3.6/5
7 reviews

"Tasty breakfast."

Service

3.5/5
14 reviews

"Service is average, but very friendly."

Room

2.8/5
17 reviews

"Rooms are okay but needing better maintenance, with subpar bathrooms."

Value

2.7/5
7 reviews

"Fairly good value for money."

Vibe

1.7/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Great location."

Location

4.5/5
8 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Room

2.6/5
6 reviews

"Room is all right."

Rated 3.8/5 based on reviews from business travelers.

"Fantastic service."

Service

3.8/5
5 reviews

"Fantastic service."

Room

2.5/5
5 reviews

"Room is all right."

Rated 3.6/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.3/5
10 reviews

"Great location."

Breakfast

3.6/5
8 reviews

"Tasty breakfast."

Cleanliness

3.5/5
10 reviews

"Relatively clean rooms."

Service

3.5/5
13 reviews

"Friendly service, and reception was okay."

Room

3.1/5
20 reviews

"Bathrooms not great but beds are good, and room acceptably clean."

Comfort

2.9/5
11 reviews

"Relatively comfortable, with good beds."

Rated 4.0/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Comfort

2.9/5
7 reviews

"Comfortable."

Room

2.8/5
7 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.2/5
11 reviews

"Great location."

Service

3.9/5
10 reviews

"Friendly service."

Breakfast

3.7/5
15 reviews

"Tasty breakfast."

Room

2.8/5
24 reviews

"Awesome beds, and reasonably clean rooms." Small rooms with below average bathrooms and poor maintenance.

Comfort

2.8/5
15 reviews

"Small, decently comfortable rooms with excellent beds."

Vibe

2.0/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.3/5
5 reviews

"Great location."

Service

3.7/5
13 reviews

"Friendly service."

Breakfast

3.4/5
9 reviews

"Breakfast is average."

Comfort

3.0/5
5 reviews

"Comfortable."

Room

2.8/5
8 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Breakfast

3.5/5
6 reviews

"Tasty breakfast."

Room

3.0/5
6 reviews

"Room is all right."

Value

3.0/5
5 reviews

"Fairly good value for money."

Rated 4.0/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.2/5
9 reviews

"Great location."

Service

3.9/5
8 reviews

"Fantastic service."

Amenities

2.9/5
5 reviews

"Ordinary amenities."

Comfort

2.6/5
13 reviews

"Small, comfortable rooms."

Room

2.5/5
20 reviews

"Small, but acceptable, rooms."

Vibe

1.9/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.3/5
5 reviews

"Great location."

Room

2.9/5
8 reviews

"Room is all right."

Rated 3.5/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Great location."

Location

4.5/5
9 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Room

2.8/5
11 reviews

"Room is all right."

Comfort

2.6/5
6 reviews

"Comfortable."