4.0
Good

Summary of 3,147 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.0/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.4/5
511 reviews

"Great location. Close to public transport and the train." Central location with great sightseeing, dining out and shopping. So-so car access and parking. Parking should be cheaper.

Service

3.8/5
610 reviews

"Restaurant service is friendly and professional." Reception and housekeeping are average, but management is not great. Concierge service is average. Room service could have been improved. The bar needs better service. Booking process should be better organized.

Breakfast

3.6/5
298 reviews

"Tasty yet pricey breakfasts."

Room

3.1/5
835 reviews

"Rooms with great views and excellent beds." Small, poorly-maintained rooms with subpar furniture. Small rooms and poorly cleaned bathrooms. Rooms need updating with bad TV's and A/C. Shower can be a problem.

Vibe

2.5/5
203 reviews

"Decent vibe. Hotel could use some updating. Hotel could be more stylish." Luxurious Hotel. Good choice for a city trip. Good for business people. Nice for romantic trips.

WiFi

2.5/5
36 reviews

"Regular internet service. Wifi quality could be improved."

Rated 4.1/5 based on reviews from families.

"Great view."

Location

4.4/5
44 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.1/5
31 reviews

"Friendly service."

Breakfast

3.8/5
20 reviews

"Tasty breakfast."

Room

3.6/5
45 reviews

"Clean, typically sized rooms with standard beds." Poor maintenance in rooms and bathrooms.

Value

2.6/5
11 reviews

"Fairly good value for money."

Vibe

2.1/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.1/5 based on reviews from couples.

"Clean hotel facilities. Wonderful sightseeing."

Location

4.3/5
44 reviews

"Good location, close to public transport. Average parking."

Service

4.0/5
37 reviews

"Friendly service, and reception was okay."

Breakfast

3.7/5
20 reviews

"Tasty breakfast."

Value

2.5/5
13 reviews

"Fairly good value for money."

Room

2.5/5
45 reviews

"Smaller, poorly maintained rooms with subpar bathrooms and A/C." Awesome beds, and reasonably clean rooms.

Vibe

2.2/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from business travelers.

"Comfortable beds. Clean hotel facilities."

Location

4.5/5
12 reviews

"Great location."

Service

3.4/5
19 reviews

"So-so, but friendly, service, but low rated reception."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Room

2.4/5
23 reviews

"Small rooms with low rated bathrooms." Rooms are quite clean and beds are standard.

Vibe

2.2/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Comfort

2.1/5
14 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.9/5 based on reviews from solo travelers.

"Professional service."

Location

4.3/5
13 reviews

"Great location."

Service

3.6/5
13 reviews

"Fantastic service."

Cleanliness

3.2/5
7 reviews

"Room cleanliness is acceptable."

Room

2.8/5
16 reviews

"Awesome beds, and reasonably clean rooms." Rooms need regular maintenance.

Value

2.5/5
5 reviews

"Fairly good value for money."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.2/5
13 reviews

"Great location."

Service

3.8/5
12 reviews

"Fantastic service."

Breakfast

3.5/5
9 reviews

"Tasty breakfast."

Value

3.0/5
6 reviews

"Fairly good value for money."

Comfort

2.7/5
19 reviews

"Great beds in a somewhat comfortable room, though room and bathroom size is lacking."

Room

2.6/5
22 reviews

"Great beds in okay rooms." Poor maintenance and small rooms and bathrooms.

Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.5/5
423 reviews

"Great location. Close to public transport and the train." So-so car access and parking. Central location with great sightseeing, dining out and shopping. Parking should be cheaper.

Service

3.7/5
522 reviews

"Service, especially restaurant service and housekeeping, is friendly and professional." Guests complain about reception staff and management. Concierge service is average. Room service is average. The bar needs better service. Booking process should be better organized.

Breakfast

3.6/5
240 reviews

"Tasty yet pricey breakfasts."

Room

3.0/5
684 reviews

"Beds and views are impressive, but cleanliness just so-so." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Vibe

2.6/5
161 reviews

"OK vibe and a friendly atmosphere. Hotel could use some updating." Hotel could be more stylish. Luxurious Hotel.

WiFi

2.6/5
34 reviews

"Regular internet service. Wifi quality could be improved."

Rated 4.1/5 based on reviews from couples.

"Location is great. Great service."

Location

4.3/5
38 reviews

"Good location, close to public transport. Average parking."

Service

4.0/5
31 reviews

"Friendly service."

Breakfast

3.7/5
17 reviews

"Tasty breakfast."

Value

2.5/5
13 reviews

"Fairly good value for money."

Room

2.5/5
40 reviews

"Small rooms with below average bathrooms and poor maintenance." Awesome beds, and reasonably clean rooms.

Vibe

2.2/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from families.

"Wonderful sightseeing. Great view."

Location

4.4/5
36 reviews

"Great location with excellent sightseeing."

Service

4.0/5
21 reviews

"Friendly service."

Breakfast

3.6/5
16 reviews

"Tasty breakfast."

Room

3.2/5
34 reviews

"Small, clean, decent rooms, but bathrooms could use work."

Value

2.5/5
8 reviews

"Fairly good value for money."

Vibe

2.2/5
5 reviews

"Vibe is not too good."

Rated 3.7/5 based on reviews from business travelers.

"Comfortable beds."

Location

4.4/5
9 reviews

"Great location."

Service

3.4/5
18 reviews

"Great service, but bad reception."

Breakfast

3.4/5
5 reviews

"Breakfast is average."

Cleanliness

3.4/5
7 reviews

"Room cleanliness is acceptable."

Room

2.5/5
19 reviews

"So-so beds and cleanliness with small rooms."

Comfort

2.4/5
11 reviews

"Uncomfortable, small rooms, with decent beds."

Vibe

2.1/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from solo travelers.

"Professional service."

Location

4.4/5
12 reviews

"Great location."

Service

3.6/5
12 reviews

"Fantastic service."

Cleanliness

3.2/5
7 reviews

"Room cleanliness is acceptable."

Room

2.8/5
14 reviews

"Awesome beds, and reasonably clean rooms."

Value

2.5/5
5 reviews

"Fairly good value for money."

Rated 3.6/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.3/5
10 reviews

"Great location."

Breakfast

3.8/5
5 reviews

"Tasty breakfast."

Service

3.6/5
11 reviews

"Friendly service."

Room

2.8/5
18 reviews

"Rooms are quite clean and beds are standard."

Comfort

2.5/5
12 reviews

"Beds are decent and generally comfortable."

Rated 4.0/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Comfort

2.9/5
7 reviews

"Comfortable."

Room

2.8/5
7 reviews

"Room is all right."

Rated 3.7/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.2/5
12 reviews

"Great location."

Service

3.9/5
12 reviews

"Friendly service."

Breakfast

3.7/5
16 reviews

"Tasty breakfast."

Room

2.8/5
28 reviews

"Clean, typically sized rooms with standard beds." Outdated, insufficiently maintained rooms with poorly rated bathrooms.

Vibe

2.1/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.3/5
6 reviews

"Great location."

Service

3.6/5
12 reviews

"Friendly service."

Breakfast

3.4/5
7 reviews

"Breakfast is average."

Comfort

3.0/5
5 reviews

"Comfortable."

Room

2.8/5
7 reviews

"Room is all right."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.5/5
5 reviews

"Great location."

Service

4.0/5
8 reviews

"Fantastic service."

Breakfast

3.9/5
6 reviews

"Tasty breakfast."

Cleanliness

3.6/5
5 reviews

"Clean."

Room

2.9/5
8 reviews

"Room is all right."

Rated 3.9/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.3/5
12 reviews

"Great location."

Service

3.8/5
8 reviews

"Fantastic service."

Value

3.0/5
5 reviews

"Fairly good value for money."

Amenities

2.8/5
7 reviews

"Ordinary amenities."

Comfort

2.7/5
15 reviews

"Small, comfortable rooms."

Room

2.6/5
21 reviews

"Small, but acceptable, rooms."

Vibe

2.1/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.5/5
8 reviews

"Great location."

Room

3.4/5
12 reviews

"Average sized rooms."

Amenities

3.0/5
6 reviews

"Ordinary amenities."

Comfort

3.0/5
8 reviews

"Somewhat comfortable and acceptably sized rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good city hotel. Close to Central London. Good for sightseeing with access to public transportation."

Location

4.5/5
8 reviews

"Great location."

Room

2.9/5
9 reviews

"Room is all right."

Comfort

2.8/5
5 reviews

"Comfortable."