3.8
Good

Summary of 5,011 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.4/5
773 reviews

"Great location. Near public transport, airport, and train station." Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

Service

3.7/5
896 reviews

"Service is professional and friendly." Reception and management are fine, but housekeeping is below average. Room service could have been improved. Booking process is sufficient.

WiFi

3.4/5
56 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

2.7/5
290 reviews

"Grounds are great and buildings are okay, but the entrance could be improved." Updated facilities with a great terrace. Unspectacular architecture. Elevator is ok.

Cleanliness

2.6/5
463 reviews

"Rooms and pool are acceptably clean. Moderately clean hotel facilities." The bathrooms and dining area need some cleaning.

Room

2.6/5
1554 reviews

"Decent beds and views, and clean enough rooms." Inadequate A/C and TVs in small rooms. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar furnishing and minibars. Adequate balcony. Shower was ok. New rooms.

Breakfast

2.0/5
314 reviews

"Breakfast is reasonably priced, but not exceptional."

Wellness

1.4/5
36 reviews

"Poorly reviewed fitness area."

Comfort

1.4/5
963 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.8/5 based on reviews from couples.

"New rooms. Modern Hotel."

Pool

4.2/5
10 reviews

"Great pool."

Location

4.2/5
17 reviews

"Great location."

Service

3.7/5
20 reviews

"Friendly service."

Food

3.2/5
5 reviews

"Food is all right."

Amenities

2.9/5
8 reviews

"Average hotel building."

Room

2.7/5
41 reviews

"Rooms are quite clean and beds are standard." Small rooms and bathrooms with inadequate A/C.

Cleanliness

2.5/5
18 reviews

"Room cleanliness is acceptable."

Breakfast

2.0/5
5 reviews

"Breakfast can be improved."

Comfort

1.4/5
29 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Rated 3.5/5 based on reviews from families.

"Great shopping. Great location."

Location

4.4/5
22 reviews

"Good location, close to public transport."

Service

3.9/5
18 reviews

"Friendly service, and reception was okay."

Food

3.0/5
7 reviews

"Food is all right."

Amenities

2.8/5
8 reviews

"Average hotel building."

Cleanliness

2.6/5
9 reviews

"Room cleanliness is acceptable."

Room

2.1/5
37 reviews

"Fairly clean rooms, though small with uncomfortable beds and poor bathrooms."

Breakfast

1.9/5
6 reviews

"Breakfast can be improved."

Comfort

1.0/5
27 reviews

"Uncomfortable, cramped rooms, with poor beds."

Rated 3.7/5 based on reviews from solo travelers.

"Professional service. Friendly service."

Location

4.3/5
11 reviews

"Great location."

Cleanliness

2.5/5
5 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Room

2.1/5
12 reviews

"Clean enough, but low rated, rooms."

Comfort

1.3/5
8 reviews

"More comfort would be nice."

Rated 4.0/5 based on reviews from business travelers.

"Fantastic service."

Location

4.2/5
7 reviews

"Great location."

Service

3.7/5
8 reviews

"Fantastic service."

Room

2.2/5
12 reviews

"Rooms could be larger."

Comfort

1.2/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.4/5
22 reviews

"Good location, close to public transport."

Pool

4.2/5
8 reviews

"Great pool."

Service

3.8/5
14 reviews

"Friendly service."

Cleanliness

2.7/5
9 reviews

"Room cleanliness is acceptable."

Room

2.2/5
32 reviews

"Small rooms with low rated bathrooms." Rooms are quite clean and beds are standard.

Breakfast

1.9/5
5 reviews

"Breakfast can be improved."

Comfort

1.5/5
22 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.4/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.3/5
19 reviews

"Good location, close to public transport."

Pool

4.2/5
17 reviews

"Great pool."

Service

3.6/5
13 reviews

"Friendly service."

Cleanliness

2.6/5
8 reviews

"Room cleanliness is acceptable."

Amenities

2.6/5
5 reviews

"Ordinary amenities."

Room

2.6/5
33 reviews

"Rooms are quite clean and beds are standard." Small rooms with low rated bathrooms.

Breakfast

2.0/5
12 reviews

"Breakfast can be improved."

Comfort

1.6/5
24 reviews

"Rooms are average, though small, lacking comfort, and quite noisy."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.5/5
572 reviews

"Great location. Close to public transport and the train." Central location with great sightseeing, dining out and shopping. Great accessibility by car with affordable parking.

Service

3.7/5
741 reviews

"Service is professional and friendly." Reception and management are fine, but housekeeping is below average. Room service could have been improved. Booking process should be better organized.

WiFi

3.4/5
48 reviews

"WiFi is good value. Wifi quality could be improved."

Amenities

2.7/5
237 reviews

"Pleasant hotel grounds and decent amenities." Poorly reviewed buildings and an uninspiring entrance area. Updated facilities with a great terrace. Elevator in need of updating.

Room

2.6/5
1240 reviews

"Decent beds and views, and clean enough rooms." Inadequate A/C and TVs in small rooms. Small rooms and poorly cleaned bathrooms. Poorly maintained rooms with subpar furnishing and minibars. Balconies are fine and rooms are decent. Shower was ok.

Cleanliness

2.5/5
374 reviews

"Rooms and pool are acceptably clean." Hotel facilities could use a good clean. Bathroom needs cleaning.

Breakfast

2.0/5
212 reviews

"Breakfast is reasonably priced, but not exceptional."

Comfort

1.4/5
751 reviews

"Small rooms with comfort and noise issues." Small rooms and poor A/C, but decent beds.

Wellness

1.4/5
31 reviews

"Poorly reviewed fitness area."

Rated 3.5/5 based on reviews from families.

"Great shopping."

Location

4.3/5
13 reviews

"Great location."

Service

3.9/5
14 reviews

"Friendly service."

Food

3.0/5
5 reviews

"Food is all right."

Amenities

2.8/5
7 reviews

"Average hotel building."

Cleanliness

2.6/5
8 reviews

"Room cleanliness is acceptable."

Room

2.2/5
30 reviews

"Small rooms with low rated bathrooms." Rooms are quite clean and beds are standard.

Comfort

1.1/5
21 reviews

"Uncomfortable, small rooms, with decent beds."

Rated 3.8/5 based on reviews from couples.

"Friendly service."

Pool

4.3/5
6 reviews

"Great pool."

Location

4.3/5
12 reviews

"Great location."

Service

3.9/5
16 reviews

"Friendly service."

Amenities

2.9/5
6 reviews

"Average hotel building."

Cleanliness

2.7/5
12 reviews

"Room cleanliness is acceptable."

Room

2.7/5
29 reviews

"Rooms are quite clean and beds are standard." Rooms and bathrooms are small.

Comfort

1.5/5
21 reviews

"Small suites with problems of comfort and noise. Average beds."

Rated 3.6/5 based on reviews from solo travelers.

"Professional service. Fantastic service."

Cleanliness

2.5/5
5 reviews

"Room cleanliness is OK, but overall cleanliness is lacking."

Room

2.2/5
7 reviews

"Clean enough, but low rated, rooms."

Rated 3.7/5 based on reviews from business travelers.

"Fantastic service."

Room

2.3/5
5 reviews

"Room needs to be improved."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.3/5
5 reviews

"Great location."

Pool

3.9/5
6 reviews

"Great pool."

Service

3.5/5
6 reviews

"Fantastic service."

Cleanliness

3.0/5
10 reviews

"Room cleanliness is acceptable."

Room

2.5/5
17 reviews

"Small and somewhat poorly cleaned rooms."

Breakfast

2.1/5
7 reviews

"Breakfast can be improved."

Comfort

1.4/5
9 reviews

"Small and uncomfortable rooms."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.5/5
48 reviews

"Good location, close to public transport."

Pool

4.2/5
24 reviews

"Great pool."

Service

3.9/5
49 reviews

"Reception is decent, with overall friendly and professional service."

Food

3.1/5
12 reviews

"Food is all right."

Cleanliness

2.8/5
27 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Amenities

2.8/5
17 reviews

"Buildings are mediocre, but the terraces are fantastic." Pleasant hotel grounds.

Room

2.1/5
77 reviews

"Poor maintenance in rooms and bathrooms." Small rooms with insufficient A/C and subpar furniture. New, moderately clean rooms with so-so beds.

Breakfast

1.8/5
33 reviews

"Breakfast can be improved."

Comfort

1.1/5
53 reviews

"Small, noisy, uncomfortable rooms with poor A/C. Average beds."

Rated 3.3/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Service

3.6/5
5 reviews

"Fantastic service."

Room

2.1/5
7 reviews

"Room needs to be improved."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Rated 3.8/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Cleanliness

2.8/5
7 reviews

"Room cleanliness is acceptable."

Room

2.4/5
13 reviews

"Small and somewhat poorly cleaned rooms."

Comfort

1.4/5
11 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.3/5
53 reviews

"Good location, close to public transport."

Service

3.5/5
24 reviews

"Reception is average, but service is professional."

Cleanliness

2.8/5
15 reviews

"Room cleanliness is acceptable. Moderately clean hotel facilities."

Amenities

2.7/5
15 reviews

"Okay buildings with a less impressive entrance area."

Room

2.1/5
68 reviews

"Fairly clean rooms, though small with uncomfortable beds and poor bathrooms."

Breakfast

2.1/5
12 reviews

"Breakfast can be improved."

Comfort

1.1/5
49 reviews

"Small, uncomfortable rooms with subpar beds and too much noise."

Rated 4.2/5 based on reviews from business travelers.

"Great location."

Room

2.1/5
5 reviews

"Room needs to be improved."

Comfort

1.2/5
5 reviews

"More comfort would be nice."

Rated 4.1/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.5/5
5 reviews

"Great location."

Rated 3.1/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.2/5
15 reviews

"Great location. Medium distance to train station."

Service

3.8/5
9 reviews

"Fantastic service."

Room

2.2/5
15 reviews

"Small rooms with low rated bathrooms."

Comfort

1.4/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.4/5 based on reviews from all travelers.

"Good family hotel. Close to MRT. Located near shopping areas and has easy access to public transportation. Fantastic service."

Location

4.3/5
15 reviews

"Great location."

Service

3.6/5
9 reviews

"Fantastic service."

Vibe

3.3/5
6 reviews

"Decent vibe."

Room

2.2/5
20 reviews

"Small rooms, complaints about the beds."

Breakfast

1.9/5
6 reviews

"Breakfast can be improved."

Comfort

1.2/5
13 reviews

"Uncomfortable, cramped rooms, with poor beds."