Summary of 5,129 reviews

Generally friendly service, with decent bar service and excellent restaurant service. Great, professional service from reception and housekeeping. Great concierge service. Room service is perfect. Recreation staff is ok. Great valet service.

Well-located, although unfortunately the parking isn't easy. Good shopping and sightseeing.

Tasty breakfast.

Fine room size and cleanliness. Poorly maintained, old rooms with poor air conditioning and uncomfortable beds. Mediocre sized, poorly cleaned bathrooms. Poorly furnished with bad TV's and balconies. Shower can be a problem.

Bathrooms, dining area untidy; rooms relatively untidy. Moderately clean hotel facilities. Clean wellness & sports facilities.

Okay dining experience, with a decent but expensive menu in the restaurant. Complaints about restaurant cleanliness, sides, and desserts. Salads are not good. No good fish & seafood.

So-so bar with mediocre drinks. Bar service is acceptable.

Regular internet service. Wifi quality could be improved.

Poor beds, with complaints about A/C and noise. Room and bathroom sized adequately.