3.8
Good

Summary of 3,019 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
860 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is a hassle.

WiFi

3.7/5
45 reviews

"Fast and cheap WiFi. Average wifi quality."

Service

3.0/5
487 reviews

"Service is acceptably professional, but some complaints about reception staff." Friendly service, and excellent management. Room service could have been improved. Recreation staff could be nicer. Booking process is sufficient.

Room

2.7/5
765 reviews

"Beds and views are impressive, but cleanliness just so-so." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Breakfast

1.6/5
203 reviews

"Some complaints about quality and price of breakfast."

Rated 4.0/5 based on reviews from families.

"Comfortable beds. Good internet service."

Location

4.8/5
16 reviews

"Great location near lots of shopping."

Service

3.4/5
11 reviews

"Service is average, but very friendly."

Room

2.2/5
15 reviews

"Rooms could be larger."

Comfort

1.8/5
9 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from couples.

"Great shopping. Great location."

Location

4.7/5
10 reviews

"Great location."

Service

3.4/5
5 reviews

"Service is adequate."

Room

2.2/5
8 reviews

"Room needs to be improved."

Breakfast

2.1/5
5 reviews

"Breakfast can be improved."

Rated 3.4/5 based on reviews from business travelers.

"Great location."

Location

4.8/5
7 reviews

"Great location."

Room

2.3/5
5 reviews

"Room needs to be improved."

Rated 3.7/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Room

2.5/5
7 reviews

"Room needs to be improved."

Comfort

2.0/5
5 reviews

"More comfort would be nice."

Breakfast

1.7/5
6 reviews

"Breakfast can be improved."

Rated 3.7/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
684 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Close to public transport and the train. Accessible by car, but parking is a hassle.

WiFi

3.5/5
33 reviews

"Fast and cheap WiFi. Average wifi quality."

Pool

3.4/5
40 reviews

"Ordinary pool. Clean pool area."

Service

3.0/5
394 reviews

"Complaints about the reception staff, but the service is somewhat friendly." Service professionalism and housekeeping are average. Room service could have been improved. Booking process is sufficient.

Room

2.7/5
594 reviews

"Beds and views are impressive, but cleanliness just so-so." Small, outdated rooms in need of better maintenance. Small rooms and poorly cleaned bathrooms. Substandard furniture, A/C, minibar and TV's. Shower can be a problem.

Breakfast

1.5/5
142 reviews

"Some complaints about quality and price of breakfast."

Rated 3.9/5 based on reviews from families.

"Comfortable beds. Great shopping."

Location

4.8/5
13 reviews

"Great location near lots of shopping."

Service

3.3/5
8 reviews

"Service is adequate."

Room

2.4/5
10 reviews

"Rooms could be larger."

Comfort

1.9/5
7 reviews

"Small and uncomfortable rooms."

Rated 3.7/5 based on reviews from couples.

"Great location."

Room

1.9/5
6 reviews

"Room needs to be improved."

Comfort

1.6/5
5 reviews

"More comfort would be nice."

Rated 3.3/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Room

2.1/5
5 reviews

"Room needs to be improved."

Comfort

1.8/5
5 reviews

"More comfort would be nice."

Breakfast

1.6/5
5 reviews

"Breakfast can be improved."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
22 reviews

"Great location near lots of shopping."

Pool

3.4/5
6 reviews

"Ordinary pool."

Service

3.1/5
7 reviews

"Service is average, but very friendly."

Room

2.6/5
20 reviews

"Rooms are somewhat clean but have fantastic views." Small rooms with low rated bathrooms.

Comfort

1.9/5
9 reviews

"Small and uncomfortable rooms."

Breakfast

1.6/5
7 reviews

"Breakfast can be improved."

Rated 3.2/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
8 reviews

"Great location."

Room

2.2/5
5 reviews

"Room needs to be improved."

Rated 4.1/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
5 reviews

"Great location."

Cleanliness

3.2/5
13 reviews

"Room cleanliness is acceptable. Clean hotel facilities."

Service

3.1/5
16 reviews

"Service is average, but very friendly."

Food

3.0/5
6 reviews

"Food is all right."

Amenities

2.6/5
8 reviews

"Average hotel building."

Room

2.5/5
27 reviews

"Small and somewhat poorly cleaned rooms."

Breakfast

1.6/5
5 reviews

"Breakfast can be improved."

Rated 4.0/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
8 reviews

"Great location."

Service

3.3/5
5 reviews

"Service is adequate."

Food

3.2/5
7 reviews

"Food is all right."

Cleanliness

3.2/5
6 reviews

"Quite clean."

Room

2.7/5
13 reviews

"Small, but acceptable, rooms."

Comfort

2.1/5
8 reviews

"Small and uncomfortable rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.8/5
44 reviews

"Great location near shopping and public transport."

Value

3.6/5
9 reviews

"Best value for money."

Service

3.2/5
24 reviews

"Service is relatively professional."

Vibe

2.5/5
9 reviews

"Atmosphere not particularly friendly, giving poor vibes."

Room

2.1/5
26 reviews

"Small rooms with low rated bathrooms."

Breakfast

1.6/5
10 reviews

"Breakfast can be improved."

Rated 3.2/5 based on reviews from all travelers.

"Good city hotel. Close to Orchard Road. Great location."

Location

4.7/5
54 reviews

"Great location near lots of shopping. Reasonably accessible by car."

Value

3.9/5
18 reviews

"Best value for money."

Service

3.0/5
20 reviews

"So-so, but friendly, service, but low rated reception."

WiFi

2.9/5
5 reviews

"Regular internet service. Wifi quality could be improved."

Cleanliness

2.5/5
8 reviews

"Rooms could be cleaner."

Room

2.4/5
44 reviews

"Guests complain about room size, bathrooms, and maintenance." Shower can be a problem. Great view.

Amenities

2.4/5
15 reviews

"Hotel buildings could use some improvement."

Vibe

2.2/5
11 reviews

"Vibe is not too good. Atmosphere could be friendlier." Hotel could use some updating.

Breakfast

1.4/5
10 reviews

"Breakfast can be improved."