4.0
Good

Summary of 29,522 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

Learn more

Rated 4.0/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Starbucks. Great location."

Location

3.7/5
3208 reviews

"Great location. Great accessibility by car with affordable parking." Great sightseeing, restaurants and shopping nearby. City centre is hard to reach. Near to public transport and the airport.

Food

3.3/5
2588 reviews

"Poor dining experience with untidy dining area." Menu is alright, but snacks are not great. Pricey food with poorly reviewed pork dishes. Fish & seafood is acceptable. Beef dishes & steaks are all right. Side dishes and vegetables are not well rated. Pizza is great. Soups do not taste good. Bad poultry dishes. Bad sushi. Salads are not good. Yummy vegetarian & vegan dishes.

Bar and Beverages

3.2/5
245 reviews

"So-so bar with mediocre drinks. Bar service is acceptable." Standard beverage prices.

Service

3.2/5
4920 reviews

"Acceptably professional staff and mediocre bar service." Complaints about the wait staff but overall friendly service. Guests complain about reception staff and management. Shuttle service is ok. Room service could have been improved. Hotel security is ok. Great valet service. Booking process should be better organized. Concierge service could be more helpful. Service at the pool/beach should be improved. Tour guide could be nicer.

WiFi

3.0/5
270 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Room

3.0/5
8420 reviews

"Average but big rooms with wonderful views, and okay beds." Old, poorly maintained rooms with substandard A/C and furnishings. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Amenities

2.7/5
2888 reviews

"Hotel building and grounds are alright. Elevator in need of updating." Terrace is nice but entrance area is not so wonderful. Outdated facilities, not accessible for those with handicaps. Architecture not so nice. Smoking area is not nice. Good outdoor sports facilities. Adequate meeting & event facilities. Nice kids facilities.

Breakfast

2.5/5
272 reviews

"Affordable, fairly tasty breakfasts."

Vibe

2.2/5
2212 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel. Good for traveling with friends. Awesome for families. Good for business people.

Cleanliness

2.2/5
2612 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

Wellness Area

2.1/5
237 reviews

"Wellness & sports facilities could use better cleaning." Average fitness area. Sauna not so nice.

Beach

1.6/5
10 reviews

"Beach is not so nice."

Rated 3.7/5 based on reviews from couples.

"Wonderful sightseeing. Good accessibility by car."

Comfort

3.9/5
133 reviews

"Very comfortable and large, if somewhat noisy, rooms." So-so beds and bathroom size.

Location

3.8/5
95 reviews

"Great location. Great accessibility by car with affordable parking." Great sightseeing, restaurants and shopping nearby. City centre is hard to reach.

Value for money

3.4/5
96 reviews

"Fairly good value for money. Food is a bit overpriced."

Room

3.3/5
284 reviews

"Decent, but old rooms with okay beds and poor furniture." Spacious rooms with excellent views. Rooms need more cleaning and maintenance, with poorly rated minibars. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

Service

3.2/5
140 reviews

"Staff are kind and fairly professional, but reception was lacking." Shuttle service is ok.

Amenities

2.6/5
58 reviews

"Okay buildings with a less impressive entrance area." Elevator in need of updating.

Cleanliness

2.3/5
75 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Breakfast

2.3/5
11 reviews

"Breakfast can be improved."

Wellness Area

2.2/5
6 reviews

"Wellness & sports facilities could be improved."

WiFi

2.1/5
13 reviews

"Wifi quality could be improved."

Vibe

1.6/5
55 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

Rated 3.7/5 based on reviews from families.

"Great shopping. Good restaurants & bars in the area."

Location

3.8/5
70 reviews

"Great location. Parking is good and affordable." Shopping, restaurants and bars in the area are great.

Comfort

3.7/5
112 reviews

"Large, comfortable rooms." Beds are alright but rooms are noisy, and A/C substandard.

Room

3.4/5
223 reviews

"Average but big rooms with wonderful views, and okay beds." Untidy, outdated, badly-maintained rooms with bad minibars. Rooms are poorly-furnished and cleaned, with insufficient A/C. Shower can be a problem.

Service

3.3/5
105 reviews

"Friendly, more-or-less professional service, and so-so reception." Shuttle service is ok. Great valet service.

Pool

3.0/5
35 reviews

"Ordinary pool."

Food

2.9/5
33 reviews

"Food and menu is typical, but quite expensive."

Amenities

2.6/5
36 reviews

"Hotel buildings are substandard but amenities are OK." Elevator in need of updating.

Cleanliness

2.2/5
65 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Wellness Area

2.1/5
6 reviews

"Wellness & sports facilities could be improved."

Vibe

2.0/5
37 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

WiFi

2.0/5
10 reviews

"Wifi quality could be improved. Internet is affordable."

Rated 3.6/5 based on reviews from business travelers.

"Great valet service. Spacious rooms."

Location

3.8/5
36 reviews

"Great location and easy parking."

Comfort

3.8/5
51 reviews

"Large, comfortable rooms. So-so beds and bathroom size."

Value for money

3.1/5
44 reviews

"Fairly good value for money. Internet is affordable."

Service

3.0/5
56 reviews

"Staff are kind and fairly professional, but reception was lacking." Shuttle service is ok. Valet service is ok.

Room

2.9/5
112 reviews

"Well-sized, typical rooms with mediocre beds." Rooms are outdated, untidy, badly-maintained with substandard furniture. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

Amenities

2.5/5
25 reviews

"Average hotel building. Elevator in need of updating."

WiFi

2.4/5
11 reviews

"Wifi quality could be improved. Internet is affordable."

Cleanliness

2.2/5
29 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Wellness Area

1.9/5
5 reviews

"Wellness & sports facilities could be improved."

Vibe

1.6/5
27 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.6/5 based on reviews from solo travelers.

"Accessible parking."

Location

3.8/5
18 reviews

"Great location."

Comfort

3.8/5
19 reviews

"Large, comfortable rooms."

Service

3.4/5
17 reviews

"Service is average, but very friendly."

Value for money

3.4/5
12 reviews

"Fairly good value for money."

Room

2.8/5
36 reviews

"Big enough rooms with awesome views." Old, poorly-maintained rooms with deficient furniture and bathrooms.

Amenities

2.4/5
8 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
14 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Starbucks. Great location."

Comfort

3.7/5
39 reviews

"Large, comfortable rooms. Average beds and loud rooms."

Location

3.5/5
41 reviews

"Location is ok. Restaurants & bars in the area are ok." Parking is good and affordable.

Service

3.4/5
21 reviews

"Service is average, but very friendly. Shuttle service is ok."

Room

3.2/5
63 reviews

"Average but big rooms with wonderful views, and okay beds." Inadequately cleaned and maintained rooms and bathrooms.

Value for money

3.0/5
33 reviews

"Fairly good value for money. Relatively high internet cost." Fair breakfast prices.

Amenities

2.9/5
17 reviews

"Average hotel building."

Cleanliness

2.4/5
14 reviews

"Rooms could be cleaner."

Breakfast

2.2/5
12 reviews

"Breakfast affordable but not highly reviewed."

WiFi

1.9/5
7 reviews

"Poor, over-priced WiFi."

Vibe

1.8/5
16 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Starbucks. Great location."

Location

3.8/5
2960 reviews

"Great location. Great accessibility by car with affordable parking." Far from city centre, but close to good shopping, restaurants, and bars. Near to public transport and the airport.

Food

3.3/5
2478 reviews

"Poor dining experience with untidy dining area." Menu is alright, but snacks are not great. Pricey food with poorly reviewed pork dishes. Fish & seafood is acceptable. Beef dishes & steaks are all right. Side dishes and vegetables are not well rated. Pizza is great. Soups do not taste good. Bad poultry dishes. Bad sushi. Salads are not good. Yummy vegetarian & vegan dishes.

Bar and Beverages

3.2/5
241 reviews

"So-so bar with mediocre drinks. Bar service is acceptable." Standard beverage prices.

Service

3.2/5
4696 reviews

"Acceptably professional staff and mediocre bar service." Complaints about the wait staff but overall friendly service. Guests complain about reception staff and management. Shuttle service is ok. Room service could have been improved. Hotel security is ok. Great valet service. Booking process should be better organized. Concierge service could be more helpful. Service at the pool/beach should be improved. Tour guide could be nicer.

WiFi

3.0/5
236 reviews

"WiFi is decent and okay-priced. Wifi quality could be improved."

Room

3.0/5
7955 reviews

"Average but big rooms with wonderful views, and okay beds." Old, poorly maintained rooms with substandard A/C and furnishings. Poorly maintained rooms, with substandard TV's, minibars, and kitchenettes. Mediocre sized, poorly cleaned bathrooms. Shower can be a problem.

Breakfast

2.6/5
207 reviews

"Affordable, fairly tasty breakfasts."

Amenities

2.6/5
2807 reviews

"Hotel building and grounds are alright. Elevator in need of updating." Terrace is nice but entrance area is not so wonderful. Outdated facilities, not accessible for those with handicaps. Architecture not so nice. Smoking area is not nice. Good outdoor sports facilities. Good meeting & event facilities. Nice kids facilities.

Vibe

2.2/5
2069 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish. Luxurious Hotel.

Cleanliness

2.2/5
2518 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean. Moderately clean pool area. Wellness & sports facilities could use better cleaning.

Wellness Area

2.1/5
223 reviews

"Wellness & sports facilities could use better cleaning." Average fitness area. Sauna not so nice.

Beach

1.6/5
10 reviews

"Beach is not so nice."

Rated 3.5/5 based on reviews from couples.

"Good restaurants & bars in the area."

Comfort

3.8/5
119 reviews

"Large, comfortable rooms. Average beds and loud rooms."

Location

3.8/5
84 reviews

"Great location. Parking is good and affordable." Great sightseeing, restaurants and shopping nearby.

Value for money

3.3/5
86 reviews

"Fairly good value for money. Food is a bit overpriced."

Room

3.2/5
265 reviews

"Average but big rooms with wonderful views, and okay beds." Aged, poorly-maintained rooms with bad minibars and awful bathrooms. Poorly cleaned rooms with uncomfortable furniture. Shower can be a problem.

Service

3.2/5
128 reviews

"Staff are kind and fairly professional, but reception was lacking." Shuttle service is ok.

Amenities

2.6/5
58 reviews

"Okay buildings with a less impressive entrance area." Elevator in need of updating.

Cleanliness

2.3/5
70 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Breakfast

2.2/5
8 reviews

"Breakfast can be improved."

Wellness Area

2.1/5
5 reviews

"Wellness & sports facilities could be improved."

WiFi

2.1/5
12 reviews

"Wifi quality could be improved."

Vibe

1.6/5
53 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Entrance area is not particularly attractive.

Rated 3.6/5 based on reviews from families.

"Good location. High comfort."

Location

3.9/5
64 reviews

"Great location. Parking is good and affordable." Shopping, restaurants and bars in the area are great.

Comfort

3.6/5
104 reviews

"Large, comfortable rooms." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Room

3.4/5
210 reviews

"Average rooms, poorly cleaned and maintained." Problems with bathroom cleanliness, furnishing, and kitchenettes. Spacious rooms with excellent views. Rooms needing updating with poor quality A/C and minibars.

Service

3.3/5
99 reviews

"Friendly, more-or-less professional service, and so-so reception." Shuttle service is ok. Great valet service.

Pool

3.0/5
34 reviews

"Ordinary pool."

Food

2.9/5
32 reviews

"Food and menu is typical, but quite expensive."

Amenities

2.6/5
36 reviews

"Hotel buildings are substandard but amenities are OK." Elevator in need of updating.

Cleanliness

2.2/5
64 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Wellness Area

2.1/5
6 reviews

"Wellness & sports facilities could be improved."

Vibe

2.0/5
35 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating.

WiFi

1.9/5
9 reviews

"Wifi quality could be improved."

Rated 3.4/5 based on reviews from business travelers.

"Great valet service."

Comfort

3.8/5
48 reviews

"Large, comfortable rooms. So-so beds and bathroom size."

Location

3.8/5
34 reviews

"Great location and easy parking."

Value for money

3.1/5
42 reviews

"Fairly good value for money."

Service

3.0/5
54 reviews

"Staff are kind and fairly professional, but reception was lacking." Shuttle service is ok. Valet service is ok.

Room

2.9/5
108 reviews

"Well-sized, typical rooms with mediocre beds." Rooms are outdated, untidy, badly-maintained with substandard furniture. Bathrooms are moderately-sized, but substandard. Shower can be a problem.

Amenities

2.5/5
25 reviews

"Average hotel building. Elevator in need of updating."

WiFi

2.3/5
10 reviews

"Wifi quality could be improved."

Cleanliness

2.2/5
28 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Wellness Area

1.9/5
5 reviews

"Wellness & sports facilities could be improved."

Vibe

1.6/5
27 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.5/5 based on reviews from solo travelers.

"Accessible parking. Great view."

Location

3.8/5
17 reviews

"Great location."

Comfort

3.8/5
15 reviews

"Large, comfortable rooms."

Service

3.4/5
14 reviews

"Service is average, but very friendly."

Value for money

3.4/5
11 reviews

"Fairly good value for money."

Room

2.8/5
28 reviews

"Big enough rooms with awesome views." Outdated, badly maintained rooms with poor furniture.

Amenities

2.4/5
7 reviews

"Hotel buildings could use some improvement."

Vibe

1.6/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Starbucks. Great location."

Comfort

3.9/5
53 reviews

"Large, comfortable rooms. Average beds and loud rooms."

Room

3.6/5
91 reviews

"Big rooms with amazing views, but problems with cleanliness and bathrooms." Beds are fine, but rooms are old and poorly maintained with inferior furnishing. Shower can be a problem.

Value for money

3.5/5
43 reviews

"Best value for money."

Location

3.5/5
54 reviews

"Good location, but far from city centre." Parking is good and affordable.

Service

3.0/5
56 reviews

"Staff are kind and fairly professional, but reception was lacking." Shuttle service is ok.

Amenities

2.7/5
10 reviews

"Beautiful grounds but poor buildings, with so-so amenities."

Breakfast

2.4/5
7 reviews

"Breakfast can be improved."

Cleanliness

2.3/5
26 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Wellness Area

2.2/5
8 reviews

"Wellness & sports facilities could be improved. Average fitness area."

WiFi

2.1/5
8 reviews

"Wifi quality could be improved."

Vibe

1.9/5
20 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.5/5 based on reviews from couples.

"Great room. Great location."

Comfort

3.8/5
9 reviews

"Large, comfortable rooms."

Location

3.7/5
9 reviews

"Good location, but far from city centre."

Pool

3.4/5
7 reviews

"Ordinary pool."

Value for money

3.4/5
6 reviews

"Fairly good value for money."

Service

3.1/5
8 reviews

"Service is adequate."

Room

3.0/5
9 reviews

"Big, decent rooms."

Rated 3.8/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Starbucks. Great location."

Comfort

4.0/5
29 reviews

"Large, comfortable rooms."

Location

3.8/5
11 reviews

"Great location and easy parking."

Value for money

3.3/5
12 reviews

"Fairly good value for money."

Room

3.0/5
38 reviews

"Big, decent rooms."

Service

2.9/5
14 reviews

"Service is adequate."

Amenities

2.6/5
9 reviews

"Average hotel building."

Vibe

1.9/5
10 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 4.2/5 based on reviews from all travelers.

"Good for traveling with friends. Close to Starbucks. Great location."

Comfort

4.2/5
74 reviews

"Large, comfortable rooms. Average beds and loud rooms."

Food

4.0/5
66 reviews

"Food and menu are great, but it's pricey. Fish & seafood is acceptable."

Room

3.9/5
159 reviews

"Big rooms with amazing views, but problems with cleanliness and bathrooms." Beds are fine, but rooms are old and poorly maintained with inferior furnishing.

Service

3.5/5
97 reviews

"Staff are kind and fairly professional, but reception was lacking."

Location

3.5/5
91 reviews

"Location is ok. Sightseeing is average." Convenient car access and well-priced parking.

Value for money

3.4/5
55 reviews

"Fairly good value for money. Fair breakfast prices." Food is a bit overpriced.

Amenities

2.7/5
26 reviews

"Average hotel building."

Cleanliness

2.4/5
33 reviews

"Rooms could be cleaner. Hotel facilities could use a good clean."

Breakfast

2.3/5
25 reviews

"Breakfast affordable but not highly reviewed."

WiFi

2.0/5
7 reviews

"Wifi quality could be improved."