"Efficient, friendly service with a nice reception." Booking process is sufficient.
"Good internet service. Average wifi quality."
"Good location with shopping nearby but poor access to parking." Close to public transport and the train.
"Clean, spacious rooms, comfortable beds, and good views." Outdated, poorly maintained rooms with insufficient A/C. Clean but generally poor bathrooms. Shower can be a problem.
Value for money
"Value for money could be better."