4.4
Excellent

Summary of 3,831 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.4/5
885 reviews

"Restaurant service is friendly and professional." Great service at reception, bar, and housekeeping. Shuttle service is ok. Great concierge service. Room service is perfect. Booking process should be better organized.

Location

4.4/5
697 reviews

"Great location. Near to public transport and the airport." Not great access by car, with poorly rated parking. Parking should be cheaper. Decent shopping and great sightseeing.

Breakfast

4.2/5
351 reviews

"Tasty yet pricey breakfasts."

Cleanliness

4.1/5
210 reviews

"Clean. Bathroom is relatively clean."

Comfort

3.7/5
538 reviews

"Comfortable, quiet rooms with great beds." Rooms are small with average sized bathrooms and inadequate A/C.

Room

3.6/5
1019 reviews

"Modern rooms with excellent beds and great TV's." Bathrooms clean enough and adequately sized. Small, badly maintained rooms with poor minibars. Shower was ok. Complaints about furnishing, kitchenettes, and A/C. Average view.

Food

3.3/5
402 reviews

"Adequate menu with an alright dining experience." Food a bit pricey, but alright snacks. Tasty side dishes, desserts, and fruits. Untasty beef dishes & steak.

WiFi

2.4/5
90 reviews

"Wifi quality could be improved. Internet is affordable."

Value for money

2.4/5
345 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable. Beverages could be cheaper.

Rated 4.4/5 based on reviews from couples.

"Good side dishes. Great concierge service."

Service

4.6/5
245 reviews

"Efficient, friendly service with a nice reception." Shuttle service is ok. Great concierge service.

Location

4.4/5
175 reviews

"Great location near the airport. Pricey, inconvenient parking."

Breakfast

4.3/5
107 reviews

"Tasty yet pricey breakfasts."

Room

3.4/5
270 reviews

"Poorly maintained, so-so rooms." Tidy rooms with comfortable beds and good TV's. Bathrooms clean enough and adequately sized. Small rooms with insufficient A/C and subpar furniture. Shower was ok.

Food

3.0/5
132 reviews

"Okay dining experience, with a decent but expensive menu in the restaurant."

WiFi

2.4/5
19 reviews

"Wifi quality could be improved. Internet is affordable."

Value for money

2.2/5
110 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable.

Rated 4.3/5 based on reviews from solo travelers.

"Room service is perfect. Friendly atmosphere."

Location

4.3/5
90 reviews

"Great location near the airport. Reasonably accessible by car."

Breakfast

4.3/5
58 reviews

"Tasty yet pricey breakfasts."

Service

4.3/5
140 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Room service is average. Shuttle service is ok. Great concierge service.

Food

3.3/5
51 reviews

"Food and menu is typical, but quite expensive."

Room

3.2/5
171 reviews

"New and clean but average rooms with great beds." Bathrooms clean enough and adequately sized. Small, poorly maintained rooms with subpar A/C and furnishing. Shower was ok.

WiFi

2.4/5
24 reviews

"Wifi quality could be improved. Internet is affordable."

Value for money

2.4/5
59 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable.

Rated 4.4/5 based on reviews from families.

"Good restaurant service. Stylish hotel."

Service

4.3/5
77 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception."

Location

4.3/5
63 reviews

"Great location near the airport."

Breakfast

4.1/5
26 reviews

"Tasty breakfast."

Room

4.0/5
77 reviews

"Tidy, modern rooms with comfortable beds." Small and poorly maintained rooms. Great shower.

Comfort

3.7/5
48 reviews

"Comfortable, quiet rooms with great beds. Rooms could be larger."

Food

3.3/5
31 reviews

"Food is all right."

WiFi

2.4/5
8 reviews

"Wifi quality could be improved."

Value for money

2.3/5
26 reviews

"Value for money could be better."

Rated 4.5/5 based on reviews from business travelers.

"Good access to airport. Modern Hotel."

Location

4.5/5
35 reviews

"Great location near the airport."

Service

4.4/5
43 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
16 reviews

"Tasty breakfast."

Room

3.5/5
33 reviews

"Acceptable rooms and bathrooms. Comfortable beds. Shower was ok."

Food

3.4/5
15 reviews

"Food is all right."

Value for money

2.6/5
15 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Location

4.4/5
6 reviews

"Great location."

Breakfast

4.3/5
8 reviews

"Tasty breakfast."

Comfort

3.8/5
6 reviews

"Rather comfortable."

Room

3.6/5
8 reviews

"Great room."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.3/5
10 reviews

"Fantastic service."

Room

3.6/5
8 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.4/5
808 reviews

"Friendly and professional bar service and reception." Good shuttle service. Great concierge service. Room service is perfect. Booking process should be better organized. Housekeeping is satisfactory.

Location

4.4/5
598 reviews

"Great location. Near to public transport and the airport." Not great access by car, with poorly rated parking. Parking should be cheaper. Decent shopping and great sightseeing.

Breakfast

4.2/5
294 reviews

"Tasty yet pricey breakfasts."

Room

3.6/5
895 reviews

"Modern rooms with excellent beds and great TV's." Bathrooms clean enough and adequately sized. Small and poorly maintained rooms. Shower was ok. Poorly rated A/C, minibars, and furniture. Average view.

Food

3.3/5
365 reviews

"Adequate menu with an alright dining experience." Food a bit pricey, but alright snacks. Tasty side dishes, desserts, and fruits. Untasty beef dishes & steak.

WiFi

2.4/5
77 reviews

"Wifi quality could be improved. Internet is affordable."

Value for money

2.3/5
306 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable. Beverages could be cheaper.

Rated 4.4/5 based on reviews from couples.

"Good shuttle service. Good side dishes."

Service

4.6/5
235 reviews

"Efficient, friendly service with a nice reception." Great concierge service. Good shuttle service.

Location

4.4/5
162 reviews

"Great location near the airport. Pricey, inconvenient parking."

Breakfast

4.3/5
96 reviews

"Tasty yet pricey breakfasts."

Room

3.4/5
257 reviews

"Poorly maintained, so-so rooms." Tidy rooms with comfortable beds and good TV's. Bathrooms clean enough and adequately sized. Small rooms with insufficient A/C and subpar furniture. Shower was ok.

Food

3.0/5
125 reviews

"Okay dining experience, with a decent but expensive menu in the restaurant."

WiFi

2.5/5
18 reviews

"Wifi quality could be improved. Internet is affordable."

Value for money

2.2/5
102 reviews

"Value for money could be better. Pricey breakfast and dining." Internet is affordable.

Rated 4.3/5 based on reviews from solo travelers.

"Room service is perfect."

Location

4.4/5
66 reviews

"Great location near the airport."

Service

4.3/5
125 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Room service is average. Great concierge service.

Breakfast

4.3/5
47 reviews

"Tasty breakfast."

Room

3.5/5
134 reviews

"Average size, clean rooms with comfy beds and typical bathrooms." Deficient A/C in poorly-maintained rooms. Shower was ok.

Food

3.3/5
44 reviews

"Food and menu is typical, but quite expensive."

WiFi

2.4/5
21 reviews

"Wifi quality could be improved. Internet is affordable."

Value for money

2.3/5
48 reviews

"Value for money could be better. Internet is affordable." Food is a bit overpriced.

Rated 4.4/5 based on reviews from families.

"Stylish hotel. Comfortable beds."

Service

4.3/5
66 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception."

Location

4.2/5
50 reviews

"Great location near the airport."

Breakfast

4.0/5
19 reviews

"Tasty breakfast."

Room

3.8/5
64 reviews

"Tidy rooms with nice beds, and acceptable bathrooms." Small and poorly maintained rooms. Great shower.

Food

3.3/5
29 reviews

"Food is all right."

Value for money

2.3/5
21 reviews

"Value for money could be better."

WiFi

2.3/5
5 reviews

"Wifi quality could be improved."

Rated 4.5/5 based on reviews from business travelers.

"New rooms. Good access to airport."

Location

4.5/5
31 reviews

"Great location near the airport."

Service

4.4/5
39 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
13 reviews

"Tasty breakfast."

Room

3.5/5
28 reviews

"Acceptable rooms and bathrooms. Comfortable beds. Shower was ok."

Food

3.4/5
13 reviews

"Food is all right."

Value for money

2.6/5
12 reviews

"Fairly good value for money."

Rated 4.1/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.4/5
7 reviews

"Fantastic service."

Breakfast

4.3/5
6 reviews

"Tasty breakfast."

Location

4.2/5
10 reviews

"Great location."

Room

3.5/5
17 reviews

"Room is all right."

Food

3.4/5
5 reviews

"Food is all right."

Value for money

2.3/5
5 reviews

"Value for money could be better."

Rated 4.3/5 based on reviews from solo travelers.

"Great location."

Room

3.4/5
8 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Room

3.7/5
6 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Location

4.5/5
48 reviews

"Great location near the airport."

Service

4.3/5
23 reviews

"Service is professional and friendly."

Breakfast

4.2/5
19 reviews

"Tasty breakfast."

Comfort

3.5/5
20 reviews

"Small, decently comfortable rooms with excellent beds."

Room

3.4/5
39 reviews

"Rooms and bathrooms are alright. Rooms are small, but beds are great."

Food

3.4/5
16 reviews

"Food is all right."

Value for money

2.6/5
11 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from solo travelers.

"Comfortable beds. Great location."

Location

4.4/5
9 reviews

"Great location."

Comfort

3.4/5
9 reviews

"Comfortable."

Room

3.2/5
11 reviews

"Room is all right."

Rated 4.6/5 based on reviews from families.

"Great location."

Location

4.4/5
9 reviews

"Great location."

Room

3.7/5
6 reviews

"Great room."

Rated 4.2/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Location

4.3/5
21 reviews

"Great location near the airport."

Service

4.2/5
13 reviews

"Fantastic service."

Breakfast

4.2/5
7 reviews

"Tasty breakfast."

Amenities

3.6/5
7 reviews

"Nice building."

Room

3.5/5
20 reviews

"Great rooms with decent bathrooms. Shower was ok."

Value for money

2.6/5
7 reviews

"Fairly good value for money."

Rated 4.4/5 based on reviews from solo travelers.

"Great room. Great location."

Location

4.1/5
7 reviews

"Great location."

Room

3.6/5
6 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.4/5
6 reviews

"Fantastic service."

Comfort

3.6/5
6 reviews

"Rather comfortable. Rooms could be larger."

Room

3.6/5
10 reviews

"Small but good rooms."