4.4
Excellent

Summary of 3,784 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.3/5
870 reviews

"Restaurant service is friendly and professional." Great service at reception, bar, and housekeeping. Shuttle service is ok. Great concierge service. Room service is perfect. Booking process should be better organized.

Location

4.3/5
686 reviews

"Great location. Near public transport, airport, and train station." Not great access by car, with poorly rated parking. Great for sightseeing, but not shopping. Parking should be cheaper.

Breakfast

4.2/5
339 reviews

"Tasty yet pricey breakfasts."

Vibe

4.2/5
196 reviews

"Awesome vibe. Modern Hotel. Stylish hotel. Friendly atmosphere." Pleasant entrance area. Luxurious Hotel. Luxury hotel. Good for business people. Nice for romantic trips.

Cleanliness

4.1/5
222 reviews

"Rooms are clean, but bathrooms are not."

Comfort

3.7/5
559 reviews

"Comfortable, quiet rooms with great beds." Rooms are small with average sized bathrooms and inadequate A/C.

Room

3.5/5
1028 reviews

"Clean, modern rooms with comfortable beds and adequate TV's." Small, poorly-maintained rooms with subpar furniture. Mediocre sized, poorly cleaned bathrooms. Shower was ok. Decent views and okay minibars. Kitchenettes and A/C are inadequate.

WiFi

2.7/5
87 reviews

"WiFi is good value. Wifi quality could be improved."

Value for money

2.5/5
328 reviews

"Fairly good value for money. Pricey breakfast and dining. Free internet." Beverages could be cheaper.

Rated 4.4/5 based on reviews from couples.

"Pleasant entrance area. Free internet."

Service

4.5/5
211 reviews

"Efficient, friendly service with a nice reception." Shuttle service is ok. Great concierge service.

Location

4.4/5
150 reviews

"Great location near the airport. Parking is rare."

Breakfast

4.2/5
96 reviews

"Tasty yet pricey breakfasts."

Room

3.6/5
246 reviews

"Clean, modern rooms with comfortable beds and adequate TV's." Reasonable rooms, however slightly degraded with poor air conditioning. Medium sized bathroom. Shower was ok.

Food

2.9/5
122 reviews

"Food and menu is typical, but quite expensive."

WiFi

2.8/5
20 reviews

"WiFi is good value. Wifi quality could be improved."

Value for money

2.1/5
97 reviews

"Value for money could be better. Pricey breakfast and dining." Free internet.

Rated 4.3/5 based on reviews from solo travelers.

"Room service is perfect."

Location

4.3/5
78 reviews

"Great location near the airport."

Service

4.3/5
122 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Room service is average. Great concierge service. Shuttle service is ok.

Breakfast

4.2/5
50 reviews

"Tasty yet pricey breakfasts."

Room

3.2/5
147 reviews

"Small and poorly maintained rooms." Tidy, modern rooms with comfortable beds. Guests had problems with furnishing, A/C, and cleanliness of the bathrooms. Shower was ok.

WiFi

2.5/5
19 reviews

"Regular internet service. Wifi quality could be improved."

Value for money

2.5/5
46 reviews

"Value for money could be better. High priced breakfast."

Rated 4.5/5 based on reviews from families.

"Good restaurant service. New rooms."

Location

4.4/5
57 reviews

"Great location near the airport."

Breakfast

4.3/5
22 reviews

"Tasty breakfast."

Service

4.3/5
68 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception."

Room

3.5/5
74 reviews

"Beds are great, bathrooms are so-so, and rooms are clean and new." Small and poorly maintained rooms. Shower was ok.

Comfort

3.5/5
46 reviews

"Comfortable, quiet rooms with great beds. Rooms could be larger."

Food

3.4/5
30 reviews

"Food is all right."

WiFi

2.7/5
7 reviews

"Regular internet service. Wifi quality could be improved."

Value for money

2.6/5
26 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from business travelers.

"Good access to airport. Modern Hotel."

Location

4.5/5
30 reviews

"Great location near the airport."

Breakfast

4.3/5
14 reviews

"Tasty breakfast."

Service

4.3/5
40 reviews

"Efficient, friendly service with a nice reception."

Room

3.5/5
28 reviews

"Awesome beds, decent rooms and bathrooms."

Value for money

2.6/5
12 reviews

"Fairly good value for money."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Breakfast

4.3/5
7 reviews

"Tasty breakfast."

Location

4.3/5
5 reviews

"Great location."

Comfort

3.8/5
5 reviews

"Rather comfortable."

Room

3.5/5
8 reviews

"Great room."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.2/5
9 reviews

"Fantastic service."

Comfort

3.8/5
5 reviews

"Rather comfortable."

Room

3.5/5
8 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.4/5
793 reviews

"Great, friendly housekeeping." Service is professional, especially at the bar, and reception is top-notch. Shuttle service is ok. Great concierge service. Room service is perfect. Booking process should be better organized.

Location

4.3/5
588 reviews

"Great location. Near public transport, airport, and train station." Not great access by car, with poorly rated parking. Great for sightseeing, but not shopping. Parking should be cheaper.

Breakfast

4.2/5
283 reviews

"Tasty yet pricey breakfasts."

Room

3.6/5
902 reviews

"Modern, clean rooms with good beds, but A/C is substandard." Small, poorly-maintained rooms with subpar furniture. Bathrooms clean enough and adequately sized. Great shower. Views are decent, and so are the TV's.

WiFi

2.8/5
74 reviews

"WiFi is good value. Wifi quality could be improved."

Value for money

2.5/5
285 reviews

"Value for money could be better. Pricey breakfast and dining." Free internet. Beverages could be cheaper.

Rated 4.5/5 based on reviews from couples.

"New rooms. Pleasant entrance area."

Service

4.6/5
200 reviews

"Efficient, friendly service with a nice reception." Great concierge service. Shuttle service is ok.

Location

4.4/5
137 reviews

"Great location near the airport. Parking is rare."

Breakfast

4.2/5
85 reviews

"Tasty yet pricey breakfasts."

Comfort

3.9/5
135 reviews

"Comfortable, quiet rooms with great beds." Rooms are small with poor air conditioning.

Room

3.6/5
233 reviews

"Clean, modern rooms with comfortable beds and adequate TV's." Small, poorly-maintained rooms with inadequate A/C. Bathroom is ok. Shower was ok.

Food

3.0/5
115 reviews

"Food and menu is typical, but quite expensive."

WiFi

2.8/5
19 reviews

"WiFi is good value. Wifi quality could be improved."

Value for money

2.1/5
89 reviews

"Value for money could be better. Pricey breakfast and dining." Free internet.

Rated 4.3/5 based on reviews from solo travelers.

"Room service is perfect. Friendly atmosphere."

Service

4.3/5
110 reviews

"Efficient, cheerful service, particularly at the restaurant, and good reception." Room service is average. Great concierge service.

Location

4.3/5
55 reviews

"Great location near the airport."

Breakfast

4.2/5
41 reviews

"Tasty breakfast."

Room

3.5/5
115 reviews

"Average size, clean rooms with comfy beds and typical bathrooms." Deficient A/C in poorly-maintained rooms. Shower was ok.

WiFi

2.5/5
17 reviews

"Regular internet service. Wifi quality could be improved."

Value for money

2.4/5
35 reviews

"Value for money could be better."

Rated 4.4/5 based on reviews from families.

"Clean rooms. Stylish hotel."

Service

4.3/5
59 reviews

"Reception and restaurant service is friendly."

Location

4.3/5
45 reviews

"Great location near the airport."

Breakfast

4.2/5
17 reviews

"Tasty breakfast."

Room

3.8/5
60 reviews

"Tidy rooms with nice beds, and acceptable bathrooms." Small and poorly maintained rooms. Great shower.

Food

3.4/5
28 reviews

"Food is all right."

Value for money

2.6/5
21 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from business travelers.

"Good access to airport. Modern Hotel."

Location

4.5/5
26 reviews

"Great location near the airport."

Service

4.4/5
36 reviews

"Efficient, friendly service with a nice reception."

Breakfast

4.3/5
12 reviews

"Tasty breakfast."

Room

3.5/5
24 reviews

"Awesome beds, decent rooms and bathrooms."

Value for money

2.8/5
8 reviews

"Fairly good value for money."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Location

4.6/5
49 reviews

"Great location near the airport."

Breakfast

4.3/5
19 reviews

"Tasty breakfast."

Service

4.1/5
24 reviews

"Professional service."

Food

3.2/5
16 reviews

"Food is all right."

Room

3.0/5
40 reviews

"Rooms are small, and bathrooms not great, but beds are very good."

Value for money

2.6/5
13 reviews

"Fairly good value for money."

Rated 4.6/5 based on reviews from solo travelers.

"Comfortable beds. Great location."

Location

4.5/5
9 reviews

"Great location."

Comfort

3.4/5
7 reviews

"Comfortable."

Room

3.4/5
8 reviews

"Room is all right."

Rated 4.6/5 based on reviews from families.

"Great location."

Location

4.5/5
9 reviews

"Great location."

Room

3.3/5
8 reviews

"Room is all right."

Rated 4.3/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Breakfast

4.3/5
7 reviews

"Tasty breakfast."

Service

4.3/5
7 reviews

"Fantastic service."

Location

4.2/5
10 reviews

"Great location."

Room

3.4/5
18 reviews

"Room is all right."

Value for money

2.6/5
6 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from solo travelers.

"Great location."

Room

3.5/5
8 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Room

3.5/5
5 reviews

"Room is all right."

Rated 4.1/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Service

4.2/5
14 reviews

"Fantastic service."

Location

4.2/5
21 reviews

"Great location."

Room

3.6/5
19 reviews

"Great rooms with decent bathrooms. Shower was ok."

Value for money

2.6/5
7 reviews

"Fairly good value for money."

Rated 4.4/5 based on reviews from solo travelers.

"Great room. Great location."

Location

4.0/5
6 reviews

"Great location."

Room

3.5/5
5 reviews

"Great room."

Rated 4.6/5 based on reviews from all travelers.

"Excellent luxury hotel. Close to Heathrow Airport. Close to public transportation and the airport."

Service

4.4/5
7 reviews

"Fantastic service."

Comfort

3.5/5
7 reviews

"Rather comfortable. Rooms could be larger."

Room

3.5/5
11 reviews

"Small but good rooms."