4.7
Excellent

Summary of 5,125 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.7/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Pool

4.7/5
27 reviews

"Great pool."

Service

4.5/5
1137 reviews

"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Room service is perfect. Smooth booking process. Great hotel security. Recreation staff is nice. Concierge service is average.

WiFi

4.5/5
5 reviews

"Good internet service."

Wellness Area

4.5/5
51 reviews

"Great wellness and sauna facilities. Average fitness area."

Location

4.5/5
341 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping. Excellent parking and car access.

Food

4.5/5
542 reviews

"Excellent dining, especially the beef." Great menu offering lovely seafood, desserts and snacks. Okay food prices, and tasty side dishes. Tasty soups. Vegetables are average.

Room

4.4/5
603 reviews

"Great beds, clean rooms, and nice furniture and TV's." Well-stocked minibars in spacious rooms with nice A/C. Views are great, but rooms are outdated and poorly-maintained. Bathrooms are large but with substandard cleaning. Great shower.

Vibe

4.3/5
467 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel. Hotel could use some updating. Stylish hotel. Good for traveling with friends. Nice for romantic trips. Luxury hotel.

Cleanliness

4.3/5
97 reviews

"Clean hotel facilities. Rooms are clean, but bathrooms are not."

Amenities

4.0/5
359 reviews

"Hotel buildings are impressive, particularly the entrance area, and surroundings are beautiful." Facilities in need of refurbishment. Beautiful architecture. Smoking area is ok. Well-suited elevator.

Comfort

4.0/5
255 reviews

"Very comfortable, large rooms with sizeable bathrooms." Quiet rooms with comfortable beds and standard air conditioning.

Breakfast

3.9/5
160 reviews

"Tasty breakfast."

Rated 4.8/5 based on reviews from families.

"Pleasant entrance area. Great dining experience."

Pool

4.7/5
5 reviews

"Great pool."

Location

4.5/5
45 reviews

"Great location near lots of shopping."

Cleanliness

4.5/5
15 reviews

"Clean rooms."

Service

4.5/5
98 reviews

"Efficient, friendly service with a nice reception."

Room

4.2/5
63 reviews

"Clean rooms with wonderful beds and stunning views." Huge rooms with great bathrooms.

Vibe

4.0/5
34 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel." Hotel could use some updating. Pleasant entrance area.

Breakfast

3.9/5
23 reviews

"Tasty breakfast."

Value

3.1/5
15 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from couples.

"Wonderful sightseeing. Great desserts & fruits."

Location

4.5/5
35 reviews

"Great location. Good shopping and sightseeing."

Service

4.5/5
75 reviews

"Efficient, friendly service with a nice reception." Room service is perfect.

Wellness Area

4.4/5
6 reviews

"Great wellness & sports facilities."

Room

4.4/5
41 reviews

"Amply-sized rooms with excellent beds and superb views."

Food

4.3/5
23 reviews

"Delicious food."

Cleanliness

4.3/5
6 reviews

"Clean."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from business travelers.

"Very quiet. Clean."

Location

4.5/5
19 reviews

"Great location."

Service

4.4/5
34 reviews

"Friendly service and great reception."

Cleanliness

4.4/5
7 reviews

"Clean."

Room

4.2/5
18 reviews

"Spacious rooms."

Breakfast

3.8/5
8 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from solo travelers.

"Great shopping. Professional service."

Service

4.5/5
35 reviews

"Efficient, friendly service with a nice reception."

Location

4.5/5
18 reviews

"Great location near lots of shopping."

Room

4.3/5
21 reviews

"Great room."

Amenities

4.1/5
10 reviews

"Nice building."

Comfort

4.1/5
5 reviews

"Very comfortable."

Breakfast

4.0/5
10 reviews

"Tasty breakfast."

Rated 4.0/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Service

4.7/5
117 reviews

"Efficient, friendly service with a nice reception." Great concierge service.

Location

4.7/5
63 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Cleanliness

4.5/5
13 reviews

"Clean rooms."

Room

4.2/5
65 reviews

"Spacious, clean rooms, but poorly maintained." Comfortable beds, great views, and pleasant bathrooms.

Vibe

4.1/5
37 reviews

"Awesome vibe. Friendly atmosphere. Hotel could use some updating." Pleasant entrance area. Luxurious Hotel. Stylish hotel.

Breakfast

3.8/5
12 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from families.

"Nice building. Awesome vibe."

Service

4.6/5
22 reviews

"Friendly service."

Location

4.6/5
13 reviews

"Great location."

Food

4.5/5
6 reviews

"Delicious food."

Room

4.1/5
12 reviews

"Great room."

Amenities

4.1/5
7 reviews

"Nice building."

Vibe

4.0/5
7 reviews

"Awesome vibe."

Rated 4.6/5 based on reviews from couples.

"Great location. Friendly service."

Service

4.7/5
16 reviews

"Friendly service."

Location

4.5/5
9 reviews

"Great location."

Room

4.2/5
7 reviews

"Great room."

Amenities

3.9/5
6 reviews

"Great amenities."

Rated 4.6/5 based on reviews from business travelers.

"Great room. Fantastic service."

Service

4.3/5
15 reviews

"Fantastic service."

Room

4.2/5
7 reviews

"Great room."

Rated 4.5/5 based on reviews from solo travelers.

"Friendly service. Great room."

Service

4.5/5
10 reviews

"Friendly service."

Room

4.0/5
6 reviews

"Great room."

Rated 4.8/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Location

4.7/5
67 reviews

"Good location, close to public transport." Good shopping and sightseeing.

Cleanliness

4.4/5
8 reviews

"Clean."

Service

4.3/5
60 reviews

"Efficient, friendly service with a nice reception."

Room

4.2/5
33 reviews

"Huge rooms with great bathrooms."

Breakfast

3.9/5
27 reviews

"Tasty breakfast."

Rated 4.8/5 based on reviews from families.

"Tasty breakfast. Great shopping."

Location

4.5/5
20 reviews

"Great location near lots of shopping."

Food

4.3/5
12 reviews

"Delicious food."

Service

4.2/5
18 reviews

"Fantastic service."

Room

4.2/5
15 reviews

"Spacious rooms."

Breakfast

3.9/5
11 reviews

"Tasty breakfast."

Amenities

3.8/5
10 reviews

"Nice building."

Rated 4.8/5 based on reviews from business travelers.

"Great reception. Great room."

Location

4.5/5
10 reviews

"Great location."

Service

4.5/5
9 reviews

"Fantastic service."

Room

4.1/5
7 reviews

"Great room."

Amenities

4.0/5
5 reviews

"Nice building."

Rated 4.7/5 based on reviews from couples.

"Professional service. Great shopping."

Service

4.7/5
13 reviews

"Fantastic service."

Location

4.5/5
14 reviews

"Great location near lots of shopping."

Amenities

4.1/5
7 reviews

"Nice building."

Rated 4.6/5 based on reviews from solo travelers.

"Great location."

Location

4.5/5
9 reviews

"Great location."

Rated 4.6/5 based on reviews from all travelers.

"Excellent for traveling with friends. Close to Ginza. Good for sightseeing and located near shopping areas. Great rooms and fantastic service. Great pool. Awesome vibe."

Pool

4.8/5
21 reviews

"Great pool."

Wellness Area

4.6/5
44 reviews

"Great wellness and sauna facilities."

Service

4.5/5
946 reviews

"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Room service is perfect. Smooth booking process. Great hotel security. Recreation staff is nice. Concierge service is average.

Food

4.5/5
489 reviews

"Excellent dining, especially the beef." Great menu offering lovely seafood, desserts and snacks. Okay food prices, and tasty side dishes. Tasty soups. Vegetables are average.

Room

4.5/5
493 reviews

"Large rooms, and good furniture, TV's, and beds." Bathrooms are large but with substandard cleaning. Views are great, but rooms are outdated and poorly-maintained. Good minibars and decent A/C. Great shower.

Vibe

4.4/5
399 reviews

"Awesome vibe. Friendly atmosphere. Pleasant entrance area." Luxurious Hotel. Hotel could use some updating.

Location

4.3/5
199 reviews

"Near city centre in a great location. Excellent parking and car access."

Cleanliness

4.2/5
74 reviews

"Clean hotel facilities. Bathroom needs cleaning."

Breakfast

4.0/5
119 reviews

"Tasty breakfast."

Rated 4.8/5 based on reviews from families.

"Luxurious Hotel. Impressive bathroom."

Service

4.5/5
56 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

4.4/5
7 reviews

"Clean."

Room

4.3/5
34 reviews

"Huge rooms with great bathrooms."

Location

4.3/5
11 reviews

"Great location."

Vibe

4.1/5
17 reviews

"Awesome vibe. Friendly atmosphere. Luxurious Hotel."

Breakfast

3.9/5
10 reviews

"Tasty breakfast."

Value

3.1/5
8 reviews

"Fairly good value for money."

Rated 4.5/5 based on reviews from couples.

"Great view. Good side dishes."

Room

4.4/5
30 reviews

"Spacious rooms with excellent views."

Food

4.4/5
19 reviews

"Delicious food."

Location

4.4/5
10 reviews

"Great location."

Service

4.3/5
44 reviews

"Efficient, friendly service with a nice reception."

Cleanliness

4.3/5
6 reviews

"Clean."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from solo travelers.

"Tasty breakfast. Nice building."

Service

4.5/5
21 reviews

"Service is professional and friendly."

Food

4.3/5
7 reviews

"Delicious food."

Room

4.3/5
13 reviews

"Great room."

Amenities

4.0/5
8 reviews

"Nice building."

Breakfast

4.0/5
7 reviews

"Tasty breakfast."

Vibe

4.0/5
5 reviews

"Awesome vibe."

Rated 4.3/5 based on reviews from business travelers.

"Very quiet. Delicious food."

Service

4.5/5
9 reviews

"Fantastic service."