3.7
Fair

Summary of 2,566 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.7/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Fallsview. Good for sightseeing with nearby parking areas."

Location

4.2/5
569 reviews

"Good location, close to public transport. Pricey, inconvenient parking." Near city centre with great sightseeing and nearby restaurants.

Service

3.8/5
489 reviews

"Service is professional and friendly." Reception and housekeeping are average, but management is not great. Recreation staff is nice. Booking process is sufficient. Hotel security can be an issue.

Room

3.2/5
939 reviews

"Rooms are clean, with OK views but lacking in maintenance." Spacious rooms with charming balconies. Guests disliked the TVs and furnishing, as well as bathroom cleanliness. Outdated rooms with poor kitchenettes, minibars and A/C. Shower can be a problem.

WiFi

2.9/5
24 reviews

"Regular internet service. Wifi quality could be improved."

Value

2.9/5
310 reviews

"Fairly good value for money. Pricey breakfast and dining."

Food

2.5/5
55 reviews

"Food is unimpressive and pricey. Menu is adequate."

Amenities

2.3/5
256 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Entrance area is not particularly attractive. Terrace is not particularly attractive.

Breakfast

1.6/5
53 reviews

"Some complaints about quality and price of breakfast."

Vibe

1.5/5
186 reviews

"Vibe is not too good. Hotel could use some updating." Entrance area is not particularly attractive. Hotel could be more stylish. Good for traveling with friends. Good casino hotel. Awesome for families.

Rated 3.5/5 based on reviews from families.

"Fantastic service. Great location."

Location

4.0/5
31 reviews

"Great location. Pricey, inconvenient parking."

Service

3.6/5
31 reviews

"Friendly service, and reception was okay."

Room

3.0/5
48 reviews

"Large, reasonably clean rooms and comfortable beds." Guests complain about bathrooms, minibars, and general room maintenance.

Value

2.8/5
21 reviews

"Fairly good value for money."

Amenities

2.0/5
14 reviews

"Hotel buildings could use some improvement."

Breakfast

1.8/5
5 reviews

"Breakfast can be improved."

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from couples.

"Spacious rooms. Friendly service."

Location

4.3/5
13 reviews

"Great location."

Service

3.9/5
11 reviews

"Fantastic service."

Comfort

3.5/5
11 reviews

"Great sized rooms, very comfortable with wonderful beds."

Room

3.1/5
18 reviews

"Rooms are standard overall, but very spacious with comfortable beds."

Breakfast

1.5/5
6 reviews

"Breakfast can be improved."

Rated 3.5/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Fallsview. Good for sightseeing with nearby parking areas."

Location

4.0/5
20 reviews

"Great location with excellent sightseeing." Pricey, inconvenient parking.

Service

3.8/5
17 reviews

"Friendly service."

Room

2.9/5
31 reviews

"Rooms are quite clean and beds are standard." Rooms are spacious, but furniture is not great.

Cleanliness

2.9/5
16 reviews

"Room cleanliness is acceptable."

Value

2.6/5
19 reviews

"Fairly good value for money."

Food

2.5/5
6 reviews

"Food is all right."

Rated 3.8/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Fallsview. Good for sightseeing with nearby parking areas."

Location

4.2/5
11 reviews

"Well-located, although unfortunately the parking isn't easy."

Service

3.9/5
5 reviews

"Fantastic service."

Comfort

3.7/5
9 reviews

"Large, comfortable rooms."

Room

3.1/5
11 reviews

"Rooms spacious and relatively tidy."

Cleanliness

3.0/5
6 reviews

"Room cleanliness is acceptable."

Breakfast

1.8/5
5 reviews

"Breakfast can be improved."

Rated 3.6/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Fallsview. Good for sightseeing with nearby parking areas."

Location

4.2/5
518 reviews

"Good location, close to public transport. Pricey, inconvenient parking." Near city centre with great sightseeing and nearby restaurants.

Service

3.9/5
460 reviews

"Service is professional and friendly." Reception and housekeeping are average, but management is not great. Recreation staff is nice. Booking process is sufficient. Hotel security can be an issue.

Room

3.2/5
879 reviews

"Rooms are decent, with OK beds and views, and some complaints about A/C." Spacious rooms with charming balconies. Old, poorly-maintained rooms with poor furnishing and TVs. Small rooms and poorly cleaned bathrooms. Complaints about minibars and kitchenettes. Shower can be a problem.

Value

2.9/5
279 reviews

"Fairly good value for money. Pricey breakfast and dining."

Food

2.5/5
48 reviews

"Food is unimpressive and pricey. Menu is adequate."

WiFi

2.5/5
21 reviews

"Wifi quality could be improved."

Amenities

2.3/5
247 reviews

"Outdated facilities, not accessible for those with handicaps." Elevator in need of updating. Entrance area is not particularly attractive. Terrace is not particularly attractive.

Breakfast

1.6/5
37 reviews

"Some complaints about quality and price of breakfast."

Vibe

1.6/5
171 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is not particularly attractive. Hotel could be more stylish.

Rated 3.6/5 based on reviews from families.

"Location is great. Good service."

Location

4.0/5
29 reviews

"Great location. Pricey, inconvenient parking."

Service

3.6/5
30 reviews

"Friendly service, and reception was okay."

Room

3.0/5
45 reviews

"Large, reasonably clean rooms and comfortable beds." Guests complain about bathrooms, minibars, and general room maintenance.

Value

2.8/5
21 reviews

"Fairly good value for money."

Amenities

2.1/5
13 reviews

"Hotel buildings could use some improvement."

Breakfast

1.8/5
5 reviews

"Breakfast can be improved."

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.8/5 based on reviews from couples.

"Spacious rooms. Friendly service."

Location

4.3/5
9 reviews

"Great location."

Service

4.0/5
9 reviews

"Fantastic service."

Comfort

3.5/5
9 reviews

"Large, comfortable rooms."

Room

3.0/5
16 reviews

"Big, decent rooms."

Rated 4.0/5 based on reviews from all travelers.

"Fair for traveling with friends. Close to Fallsview. Good for sightseeing with nearby parking areas."

Room

2.6/5
5 reviews

"Room is all right."