Score distribution

1293
879
184
44
28
3/5
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We have stayed at the Diamant on previous occasions so new exactly what to expect but were disappointed this time, the room we were allocated had no view and was next to the cleaners room so quite noisy early morning, the bathroom, as mentioned in previous reviews, needs refurbishment, with towel rail nearly falling off the wall, cracked hand basin and silicone seals in need of renewing, one of the duvet covers looked as though it had come out of the ragbag, which was changed when reported to reception, the pool areas have loose and missing tiles making it dangerous, also we found very few staff in the pool areas, food in the restaurant, although still a lot of choices, was not to the standard of a 4 star with cheaper cuts of meat being cooked, also the restaurant management didn’t seem to be on the ball like they were

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Dear John, Thank you very much for taking time to write your review of your stay with us. We strive to meet and exceed our guests' expectations and create memorable experience, so please accept our s…

Dear John, Thank you very much for taking time to write your review of your stay with us. We strive to meet and exceed our guests' expectations and create memorable experience, so please accept our sincere apologies for all of the inconveniences you have encountered which do not reflect the standard of services we strive for. We always strive to provide the best possible guest service and we will discuss and use your comments to improve. Warm regards, Eduard Folo, General Manager

4/5
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Super Lage und traumhafter Ausblick vom Zimmer. Das Meer war wunderschön und die Poolanlage perfekt für Kleinkinder. Einziges Manko für uns war das Abendessen. Es gab genug und es war lecker aber man kann sich bei den Allergenen nicht auf die Kärtchen verlassen. Auf Nachfrage wurde uns aber sofort geholfen.

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Sehr geehrte Frau Katrin, Vielen Dank für die Buchung im Valamar Diamant Hotel & Residence und Ihr Feedback. Es freut uns, Ihre wunderbaren Kommentare zu hören. Damit sind wir noch mehr motiviert, b…

Sehr geehrte Frau Katrin, Vielen Dank für die Buchung im Valamar Diamant Hotel & Residence und Ihr Feedback. Es freut uns, Ihre wunderbaren Kommentare zu hören. Damit sind wir noch mehr motiviert, bestmögliche Leistungen zu bieten. Es freut uns, das Feedback von den Gästen zu bekommen, damit wir es für die Verbesserung unserer Leistungen nutzen können. Wir hoffen, Sie im Valamar Diamant Hotel & Residence wieder begrüßen zu dürfen. Herzliche Grüße, Eduard Folo, General Manager

5/5

Vse je bilo super!

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Dragi Dimitrij, Hvala za odličen pregled. S prisrčnimi pozdravi, Eduard Folo, General Manager

Dragi Dimitrij, Hvala za odličen pregled. S prisrčnimi pozdravi, Eduard Folo, General Manager

4/5
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Boravak u Hotelu bio je ugodan. Gostoprimstvo posluge je bilo optimalno. Mogućnost vožnje biciklom uz more i prirodnu, još je uljepšalo moj boravak u vašem hotelu. Hvala svima koji su me posluživali.

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Dragi Damire, U ime osoblja Valamar Diamant Hotela & Residenca htio bih Vam zahvaliti što ste odsjeli u Valamar Diamant Hotelu & Residencu te što za nas imate samo riječi hvale. Ponosimo se našim pr…

Dragi Damire, U ime osoblja Valamar Diamant Hotela & Residenca htio bih Vam zahvaliti što ste odsjeli u Valamar Diamant Hotelu & Residencu te što za nas imate samo riječi hvale. Ponosimo se našim predanim osobljem koje je zaslužno za sve nezaboravne trenutke koje ste doživjeli u našem hotelu. Bilo bi nam iznimno zadovoljstvo ponovno Vas ugostiti u Valamar Diamant Hotelu & Residencu. Srdačan pozdrav, Eduard Folo, General Manager

4/5

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Draga Katja, Hvala za zelo dobar pregled. S prisrčnimi pozdravi, Eduard Folo, General Manager

Draga Katja, Hvala za zelo dobar pregled. S prisrčnimi pozdravi, Eduard Folo, General Manager