4.1
Very Good

Summary of 9,653 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Breakfast

4.2/5
78 reviews

"Great and affordable breakfast."

Food

4.0/5
824 reviews

"Excellent dining, especially the beef." Clean dining room with an excellent menu. Normally priced food. Okay dessert, fruits, and snacks. Fish & seafood is acceptable.

Location

3.8/5
1126 reviews

"Good location, close to public transport." Near enough to the city centre, with great sightseeing, shopping, and dining. So-so car access and parking. Affordable parking.

Room

3.8/5
1873 reviews

"Relatively clean, spacious rooms with great views." Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor minibars and kitchenettes. Average beds. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

Service

3.6/5
1498 reviews

"Friendly service, especially in the restaurant." Service efficiency and reception are OK, but management are lacking. Good shuttle service. Room service is perfect. Valet service is ok. Hotel security is ok. Recreation staff is nice. Booking process should be better organized. Concierge service is average. Service at the pool/beach should be improved.

Pool

2.5/5
317 reviews

"Pool should be renewed. Clean pool area."

WiFi

2.2/5
94 reviews

"Wifi quality could be improved. Free internet."

Rated 3.9/5 based on reviews from couples.

"Tasty breakfast. Affordable parking."

Breakfast

4.2/5
6 reviews

"Tasty breakfast."

Room

3.8/5
163 reviews

"Large, new rooms, and great views." Okay beds and acceptably clean rooms, but poor TV's and furniture. The bathrooms are large but otherwise not very highly rated. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

Location

3.8/5
67 reviews

"Great location, near nice bars and restaurants. Average parking." Affordable parking.

Service

3.7/5
105 reviews

"Friendly and acceptably professional service, with decent reception but lower quality management." Good shuttle service. Room service is perfect.

Value for money

3.5/5
65 reviews

"Best value for money."

Pool

2.5/5
22 reviews

"Pool should be renewed."

WiFi

1.6/5
11 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from families.

"Clean hotel facilities."

Value for money

3.9/5
35 reviews

"Best value for money."

Location

3.8/5
30 reviews

"Great location with good parking availability."

Service

3.5/5
63 reviews

"Service is acceptably professional but very friendly, with decent reception and housekeeping." Good shuttle service.

Room

3.4/5
89 reviews

"Okay beds, and room cleanliness and condition are acceptable." Bathrooms have cleanliness issues and A/C is lacking. Rooms are spacious and have great views but are lacking in maintenance.

Cleanliness

3.1/5
35 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Pool

2.4/5
13 reviews

"Pool should be renewed."

WiFi

1.6/5
10 reviews

"Wifi quality could be improved."

Rated 3.7/5 based on reviews from business travelers.

"Good location. Good vibe."

Location

3.9/5
16 reviews

"Great location with good parking availability."

Vibe

3.5/5
16 reviews

"Awesome vibe. Relatively modern hotel."

Room

3.5/5
47 reviews

"Okay beds, and room cleanliness and condition are acceptable." Rooms need regular maintenance.

Service

3.2/5
41 reviews

"Friendly, more-or-less professional service, and so-so reception."

Pool

2.4/5
12 reviews

"Pool should be renewed."

WiFi

1.3/5
5 reviews

"Complaints about WiFi."

Rated 4.0/5 based on reviews from solo travelers.

"Delicious food. Great room."

Food

4.1/5
7 reviews

"Delicious food."

Service

3.8/5
14 reviews

"Friendly service."

Location

3.8/5
6 reviews

"Great location."

Value for money

3.7/5
8 reviews

"Best value for money."

Room

3.5/5
16 reviews

"Great room."

Comfort

3.5/5
7 reviews

"Rather comfortable."

Cleanliness

3.4/5
5 reviews

"Quite clean."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Breakfast

4.2/5
68 reviews

"Great and affordable breakfast."

Food

4.0/5
782 reviews

"Excellent dining, especially the beef." Clean dining room with an excellent menu. Normally priced food. Okay dessert, fruits, and snacks. Fish & seafood is acceptable.

Location

3.8/5
1068 reviews

"Good location, close to public transport." Excellent sightseeing, restaurants and bars nearby. So-so car access and parking. Affordable parking.

Room

3.7/5
1770 reviews

"Lovely rooms with pleasant views." Okay beds, and room cleanliness and condition are acceptable. Bathrooms are large but with substandard cleaning. Badly maintained rooms with poor minibars and kitchenettes. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

Service

3.6/5
1436 reviews

"Generally friendly service, with decent bar service and excellent restaurant service." Service efficiency and reception are OK, but management are lacking. Good shuttle service. Room service is perfect. Valet service is ok. Hotel security is ok. Recreation staff is nice. Booking process should be better organized. Concierge service is average. Service at the pool/beach should be improved.

Comfort

3.2/5
515 reviews

"Beds are decent and generally comfortable." Spacious bathroom, but rooms are too noisy, with poor A/C.

Pool

2.4/5
298 reviews

"Pool should be renewed. Clean pool area."

WiFi

1.9/5
86 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from couples.

"Tasty breakfast."

Breakfast

4.2/5
5 reviews

"Tasty breakfast."

Room

3.8/5
152 reviews

"Large, new rooms, and great views." Okay beds and acceptably clean rooms, but poor TV's and furniture. The bathrooms are large but otherwise not very highly rated. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

Location

3.8/5
62 reviews

"Great location, near nice bars and restaurants. Average parking."

Service

3.7/5
97 reviews

"Friendly and acceptably professional service, with decent reception but lower quality management." Good shuttle service. Room service is perfect.

Value for money

3.5/5
57 reviews

"Fairly good value for money."

Pool

2.5/5
20 reviews

"Pool should be renewed."

WiFi

1.6/5
11 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from families.

"Clean hotel facilities."

Value for money

3.9/5
33 reviews

"Best value for money."

Location

3.9/5
29 reviews

"Great location with good parking availability."

Service

3.5/5
56 reviews

"Service is acceptably professional but very friendly, with decent reception and housekeeping." Good shuttle service.

Room

3.3/5
81 reviews

"Okay beds, and room cleanliness and condition are acceptable." Bathrooms have cleanliness issues and A/C is lacking. Rooms are spacious and have great views but are lacking in maintenance.

Comfort

3.2/5
26 reviews

"Large rooms with average comfort and standard beds." Deficient A/C and too noisy rooms.

Cleanliness

3.0/5
34 reviews

"Cleanliness is lacking in rooms and bathrooms. Clean hotel facilities."

Pool

2.3/5
12 reviews

"Pool should be renewed."

WiFi

1.6/5
9 reviews

"Wifi quality could be improved."

Rated 3.6/5 based on reviews from business travelers.

"Good location. Good vibe."

Location

3.9/5
16 reviews

"Great location with good parking availability."

Vibe

3.5/5
16 reviews

"Awesome vibe. Relatively modern hotel."

Room

3.5/5
47 reviews

"Okay beds, and room cleanliness and condition are acceptable." Rooms need regular maintenance.

Service

3.2/5
41 reviews

"Friendly, more-or-less professional service, and so-so reception."

Pool

2.4/5
12 reviews

"Pool should be renewed."

WiFi

1.3/5
5 reviews

"Complaints about WiFi."

Rated 4.0/5 based on reviews from solo travelers.

"Delicious food. Friendly service."

Food

4.0/5
6 reviews

"Delicious food."

Service

3.8/5
13 reviews

"Friendly service."

Location

3.8/5
5 reviews

"Great location."

Value for money

3.6/5
6 reviews

"Best value for money."

Room

3.5/5
13 reviews

"Great room."

Comfort

3.5/5
6 reviews

"Comfortable."

Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Room

3.8/5
22 reviews

"Spacious rooms with excellent views."

Value for money

3.7/5
11 reviews

"Best value for money."

Location

3.6/5
13 reviews

"Good location, more or less central."

Comfort

3.6/5
9 reviews

"Large, comfortable rooms."

Service

3.6/5
13 reviews

"Friendly service."

Pool

2.8/5
6 reviews

"Ordinary pool."

Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Food

4.0/5
5 reviews

"Delicious food."

Value for money

3.8/5
11 reviews

"Best value for money."

Vibe

3.6/5
11 reviews

"Awesome vibe. Friendly atmosphere."

Room

3.5/5
14 reviews

"Spacious rooms."

Service

3.5/5
8 reviews

"Fantastic service."

Location

3.5/5
11 reviews

"Great location."

Amenities

3.1/5
8 reviews

"Average hotel building."

Rated 4.4/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Food

4.2/5
20 reviews

"Menu is excellent with tasty food."

Service

3.9/5
25 reviews

"Friendly service."

Vibe

3.9/5
25 reviews

"Awesome vibe. Friendly atmosphere."

Location

3.9/5
16 reviews

"Great location."

Room

3.7/5
23 reviews

"Spacious rooms with excellent views. Furniture needs more attention."