4.0
Good

Summary of 7,452 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.0/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Food

3.9/5
612 reviews

"Pleasant dining in an affordable restaurant with a good menu and tasty desserts." Snacks are ok. Beef dishes & steaks are all right. Dining area could have been cleaner.

Location

3.8/5
991 reviews

"Good location, close to public transport." Restaurants & bars in the area are ok. Parking is good and affordable. Good shopping and sightseeing. Reasonably accessible by car. City centre is hard to reach.

Service

3.6/5
1358 reviews

"Bar service and housekeeping generally good and friendly." Service efficiency and reception are OK, but management are lacking. Good shuttle service. Room service is perfect. Great valet service. Recreation staff is nice. Hotel security is ok. Great concierge service. Booking process should be better organized. Service at the pool/beach should be improved.

Breakfast

3.6/5
65 reviews

"Great and affordable breakfast."

Value for money

3.5/5
633 reviews

"Best value for money. Food and breakfast are well-priced." Beverages could be cheaper.

Room

3.4/5
1740 reviews

"Views are good, menus are average, and rooms are acceptably clean." Badly maintained rooms with poor minibars and kitchenettes. Big, new rooms. Bathrooms are large but with substandard cleaning. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

Comfort

3.4/5
533 reviews

"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.

Pool

2.5/5
308 reviews

"Pool should be renewed. Moderately clean pool area."

WiFi

1.4/5
95 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from couples.

"Affordable parking. Affordable food."

Location

3.8/5
83 reviews

"Great location. Parking is good and affordable." Restaurants & bars in the area are ok.

Breakfast

3.8/5
11 reviews

"Tasty breakfast."

Room

3.6/5
205 reviews

"Large, new rooms, and great views." Okay beds and acceptably clean rooms, but poor TV's and furniture. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

Service

3.5/5
130 reviews

"Friendly service, but poorly rated management." Service, housekeeping and reception are all fine. Good shuttle service. Room service is perfect.

Value for money

3.5/5
88 reviews

"Best value for money. Affordable food. Free internet."

Amenities

2.7/5
47 reviews

"Average hotel building."

Pool

2.5/5
31 reviews

"Pool should be renewed."

WiFi

1.4/5
13 reviews

"Wifi quality could be improved. Free internet."

Rated 3.9/5 based on reviews from families.

"Stylish hotel."

Location

3.8/5
37 reviews

"Great location and easy parking. Restaurants & bars in the area are ok."

Value for money

3.7/5
44 reviews

"Best value for money."

Service

3.4/5
74 reviews

"Service is acceptably professional but very friendly, with decent reception and housekeeping." Good shuttle service.

Comfort

3.3/5
33 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Cleanliness

3.1/5
37 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

3.0/5
102 reviews

"Okay beds, and room cleanliness and condition are acceptable." Rooms are spacious and have great views but are lacking in maintenance. Insufficiently clean bathrooms and subpar kitchenettes. Poor quality minibars and A/C.

Pool

2.3/5
18 reviews

"Pool should be renewed."

WiFi

1.4/5
11 reviews

"Wifi quality could be improved."

Rated 3.7/5 based on reviews from business travelers.

"New rooms."

Location

3.8/5
20 reviews

"Great location."

Comfort

3.4/5
24 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Value for money

3.4/5
19 reviews

"Fairly good value for money."

Room

3.4/5
65 reviews

"Okay beds, and room cleanliness and condition are acceptable." Large but run-down rooms with inadequate bathrooms.

Service

3.4/5
52 reviews

"The service was acceptably friendly and professional, with decent reception staff."

Amenities

2.9/5
23 reviews

"Average hotel building."

Pool

2.5/5
13 reviews

"Pool should be renewed."

WiFi

1.4/5
5 reviews

"Complaints about WiFi."

Rated 4.0/5 based on reviews from solo travelers.

"Spacious rooms. Delicious food."

Food

4.0/5
11 reviews

"Delicious food."

Location

3.8/5
10 reviews

"Great location."

Value for money

3.6/5
9 reviews

"Best value for money."

Service

3.6/5
24 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Comfort

3.6/5
11 reviews

"Spacious, comfortable room with acceptable beds."

Room

3.5/5
24 reviews

"Large rooms with below average bathrooms." Rooms are quite clean and beds are standard.

Rated 4.1/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Vibe

3.9/5
6 reviews

"Awesome vibe."

Location

3.9/5
11 reviews

"Great location. Restaurants & bars in the area are ok."

Value for money

3.8/5
8 reviews

"Best value for money."

Food

3.8/5
5 reviews

"Delicious food."

Service

3.8/5
6 reviews

"Fantastic service."

Room

3.6/5
14 reviews

"Spacious rooms."

Comfort

3.6/5
10 reviews

"Large, comfortable rooms."

Pool

2.5/5
6 reviews

"Pool should be renewed."

Rated 3.9/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Food

3.9/5
583 reviews

"Pleasant dining in an affordable restaurant with a good menu and tasty desserts." Snacks are ok. Beef dishes & steaks are all right. Dining area could have been cleaner.

Location

3.8/5
939 reviews

"Good location, close to public transport." Restaurants & bars in the area are ok. Parking is good and affordable. Good shopping and sightseeing. Reasonably accessible by car.

Breakfast

3.7/5
57 reviews

"Great and affordable breakfast."

Service

3.6/5
1297 reviews

"Bar service and housekeeping generally good and friendly." Service efficiency and reception are OK, but management are lacking. Good shuttle service. Room service is perfect. Great valet service. Recreation staff is nice. Hotel security is ok. Great concierge service. Booking process should be better organized. Service at the pool/beach should be improved.

Value for money

3.5/5
590 reviews

"Fairly good value for money. Food and breakfast are well-priced." Beverages could be cheaper.

Room

3.4/5
1639 reviews

"Relatively clean, spacious rooms with great views." Badly maintained rooms with poor minibars and kitchenettes. Bathrooms are large but with substandard cleaning. Average beds. Substandard furniture with poor A/C, TV's and balconies. Shower can be a problem.

Comfort

3.3/5
484 reviews

"Beds are decent and generally comfortable." Big rooms and bathrooms, but noisy with insufficient A/C.

Pool

2.5/5
289 reviews

"Pool should be renewed."

WiFi

1.4/5
87 reviews

"Wifi quality could be improved."

Rated 3.9/5 based on reviews from couples.

"Room service is perfect."

Breakfast

3.8/5
9 reviews

"Tasty breakfast."

Location

3.7/5
77 reviews

"Great location and easy parking. Restaurants & bars in the area are ok."

Room

3.6/5
188 reviews

"Large, new rooms, and great views." Okay beds and acceptably clean rooms, but poor TV's and furniture. Bathrooms are large but with substandard cleaning. Poorly-maintained rooms with inadequate A/C and bad minibars. Shower can be a problem.

Service

3.6/5
119 reviews

"Friendly service, but poorly rated management." Service, housekeeping and reception are all fine. Good shuttle service. Room service is perfect.

Value for money

3.5/5
77 reviews

"Fairly good value for money. Free internet."

Amenities

2.8/5
45 reviews

"Average hotel building."

Pool

2.4/5
27 reviews

"Pool should be renewed."

WiFi

1.4/5
13 reviews

"Wifi quality could be improved. Free internet."

Rated 3.8/5 based on reviews from families.

"Stylish hotel."

Value for money

3.8/5
42 reviews

"Best value for money."

Location

3.8/5
35 reviews

"Great location and easy parking. Restaurants & bars in the area are ok."

Service

3.4/5
68 reviews

"Service is acceptably professional but very friendly, with decent reception and housekeeping." Good shuttle service.

Comfort

3.2/5
30 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Cleanliness

3.0/5
35 reviews

"Cleanliness is lacking in rooms and bathrooms." Moderately clean hotel facilities.

Room

2.9/5
93 reviews

"Okay beds, and room cleanliness and condition are acceptable." Rooms are spacious and have great views but are lacking in maintenance. Insufficiently clean bathrooms and subpar kitchenettes. Poor quality minibars and A/C.

Pool

2.3/5
17 reviews

"Pool should be renewed."

WiFi

1.4/5
10 reviews

"Wifi quality could be improved."

Rated 3.7/5 based on reviews from business travelers.

"Friendly atmosphere."

Location

3.8/5
20 reviews

"Great location."

Comfort

3.4/5
24 reviews

"Spacious, somewhat comfortable rooms, with okay beds, but some complaints of noise."

Value for money

3.4/5
19 reviews

"Fairly good value for money."

Room

3.4/5
65 reviews

"Okay beds, and room cleanliness and condition are acceptable." Large but run-down rooms with inadequate bathrooms.

Service

3.4/5
52 reviews

"The service was acceptably friendly and professional, with decent reception staff."

Amenities

2.9/5
23 reviews

"Average hotel building."

Pool

2.5/5
13 reviews

"Pool should be renewed."

WiFi

1.4/5
5 reviews

"Complaints about WiFi."

Rated 4.0/5 based on reviews from solo travelers.

"Delicious food. Fantastic service."

Food

4.0/5
9 reviews

"Delicious food."

Location

3.9/5
8 reviews

"Great location."

Service

3.6/5
20 reviews

"Beds and cleanliness are decent, but rooms look old and poorly-furnished."

Value for money

3.6/5
7 reviews

"Best value for money."

Room

3.5/5
17 reviews

"Rooms are quite clean and beds are standard."

Comfort

3.5/5
7 reviews

"Very comfortable with alright beds."

Cleanliness

3.4/5
6 reviews

"Room cleanliness is acceptable."

Rated 3.8/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Value for money

3.7/5
12 reviews

"Best value for money."

Room

3.7/5
22 reviews

"Spacious rooms with excellent views."

Comfort

3.6/5
10 reviews

"Large, comfortable rooms."

Location

3.6/5
12 reviews

"Good location, but far from city centre."

Service

3.5/5
13 reviews

"Great, decently friendly service."

Pool

2.8/5
6 reviews

"Ordinary pool."

Rated 4.3/5 based on reviews from all travelers.

"Very good luxury hotel. Close to Chinatown. Great location."

Food

4.0/5
11 reviews

"Menu is excellent with tasty food."

Service

3.9/5
18 reviews

"Friendly service."

Location

3.8/5
12 reviews

"Great location."

Vibe

3.8/5
17 reviews

"Awesome vibe. Friendly atmosphere."

Room

3.8/5
16 reviews

"Spacious rooms."

Value for money

3.7/5
8 reviews

"Best value for money."

Cleanliness

3.5/5
5 reviews

"Quite clean."