4.4
Excellent

Summary of 3,434 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent family hotel. Close to River Walk. Good for sightseeing with nearby parking areas."

Bar

4.5/5
149 reviews

"Great, affordable bar with good drinks. Good bar service."

Location

4.2/5
660 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Pricey, inconvenient parking. Shopping is ok.

Breakfast

4.2/5
532 reviews

"Great and affordable breakfast."

Service

4.0/5
745 reviews

"Great, friendly service at reception and bar." Management is alright, but housekeeping is not great. Great valet service. Room service could have been improved. Recreation staff is nice. Great hotel security. Booking process is sufficient.

Room

3.4/5
880 reviews

"Average rooms, poorly cleaned and maintained." Large rooms with great balconies and views. Small rooms and poorly cleaned bathrooms. Outdated rooms with deficient A/C, furniture, and kitchenettes. Shower can be a problem. Standard TV.

Value

3.1/5
236 reviews

"Fairly good value for money. Fair breakfast prices." Affordable beverage prices. Normally priced food. Relatively high internet cost.

Cleanliness

2.5/5
436 reviews

"Moderately clean hotel facilities." Problems with cleanliness in rooms, bathrooms, and pool area.

Pool

2.0/5
84 reviews

"Pool in need of cleaning."

Wellness Area

2.0/5
30 reviews

"Wellness & sports facilities could be improved."

WiFi

1.2/5
23 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.3/5 based on reviews from families.

"Nice balcony. Affordable beverage prices."

Bar

4.5/5
59 reviews

"Great, affordable bar with good drinks."

Breakfast

4.3/5
243 reviews

"Great and affordable breakfast."

Location

4.2/5
272 reviews

"Great location. Good shopping and sightseeing." Pricey, inconvenient parking.

Service

3.9/5
274 reviews

"Friendly service with great reception but subpar housekeeping." Great valet service. Room service could have been improved.

Comfort

3.5/5
164 reviews

"Beds are decent and generally comfortable." Large, but poorly air conditioned rooms.

Room

3.2/5
355 reviews

"Great views and balconies in okay rooms with decent beds." Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Large rooms with standard TV's. Shower can be a problem.

Value

3.0/5
98 reviews

"Fairly good value for money. Fair breakfast prices." Affordable beverage prices. Relatively high internet cost. Normally priced food.

Amenities

2.5/5
99 reviews

"Uninspiring buildings and a so-so entrance area." Elevator in need of updating.

Cleanliness

2.2/5
180 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Pool

2.0/5
54 reviews

"Pool should be renewed."

Wellness Area

1.6/5
12 reviews

"Wellness & sports facilities could be improved."

WiFi

0.8/5
12 reviews

"Poor, over-priced WiFi."

Rated 4.3/5 based on reviews from couples.

"Beautiful architecture. Stylish hotel."

Bar

4.4/5
15 reviews

"Bar is awesome."

Breakfast

4.2/5
72 reviews

"Great and affordable breakfast."

Location

4.1/5
67 reviews

"Great location with excellent sightseeing. Parking is rare."

Service

4.0/5
76 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great valet service.

Comfort

3.4/5
40 reviews

"Large rooms with average comfort and standard beds."

Room

3.3/5
93 reviews

"Average but big rooms with wonderful views, and okay beds." Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

Value

3.2/5
24 reviews

"Fairly good value for money. Fair breakfast prices."

Cleanliness

2.5/5
47 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Food

2.2/5
34 reviews

"Poorly rated food, particularly desserts. Menu and snacks are alright."

Rated 4.4/5 based on reviews from business travelers.

"Great reception. Friendly service."

Location

4.3/5
5 reviews

"Great location."

Service

3.7/5
12 reviews

"Fantastic service."

Rated 4.1/5 based on reviews from solo travelers.

"Great location. Fantastic service."

Location

4.2/5
7 reviews

"Great location."

Service

3.8/5
6 reviews

"Fantastic service."

Room

3.1/5
8 reviews

"Room is all right."

Cleanliness

2.5/5
7 reviews

"Quite clean."

Rated 4.2/5 based on reviews from all travelers.

"Excellent family hotel. Close to River Walk. Good for sightseeing with nearby parking areas."

Bar

4.5/5
147 reviews

"Great, affordable bar with good drinks. Good bar service."

Breakfast

4.2/5
511 reviews

"Great and affordable breakfast."

Location

4.2/5
631 reviews

"Great location." Near city centre with great sightseeing and nearby restaurants. Pricey, inconvenient parking. Shopping is ok.

Service

4.0/5
706 reviews

"Friendly and professional bar service and reception." Great valet service. Management is alright, but housekeeping is not great. Room service could have been improved. Recreation staff is nice. Great hotel security. Booking process is sufficient.

Room

3.4/5
837 reviews

"Average rooms, poorly cleaned and maintained." Large rooms with great balconies and views. Small rooms and poorly cleaned bathrooms. Outdated rooms with deficient A/C, furniture, and kitchenettes. Shower can be a problem. Standard TV.

Value

3.1/5
228 reviews

"Fairly good value for money. Fair breakfast prices." Affordable beverage prices. Normally priced food. Relatively high internet cost.

Cleanliness

2.6/5
409 reviews

"Moderately clean hotel facilities." Problems with cleanliness in rooms, bathrooms, and pool area.

Pool

2.0/5
83 reviews

"Pool in need of cleaning."

Wellness Area

2.0/5
30 reviews

"Wellness & sports facilities could be improved."

WiFi

1.4/5
20 reviews

"Wifi quality could be improved. Relatively high internet cost."

Rated 4.2/5 based on reviews from families.

"Nice balcony."

Bar

4.5/5
57 reviews

"Great, affordable bar with good drinks."

Location

4.3/5
254 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Pricey, inconvenient parking.

Breakfast

4.3/5
227 reviews

"Great and affordable breakfast."

Service

3.9/5
256 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great valet service. Room service could have been improved.

Comfort

3.5/5
153 reviews

"Reasonably comfortable rooms with a tolerable noise level and standard beds." Large, but poorly air conditioned rooms.

Room

3.2/5
328 reviews

"Great views and balconies in okay rooms with decent beds." Poorly cleaned, old rooms and bathrooms, and insufficient A/C. Dilapidated rooms, with bad kitchenettes, minibars, and furniture. Large rooms with standard TV's. Shower can be a problem.

Value

3.0/5
93 reviews

"Fairly good value for money. Fair breakfast prices." Affordable beverage prices. Relatively high internet cost. Normally priced food.

Cleanliness

2.4/5
160 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Pool

2.0/5
54 reviews

"Pool should be renewed."

Wellness Area

1.6/5
12 reviews

"Wellness & sports facilities could be improved."

WiFi

0.8/5
9 reviews

"Poor, over-priced WiFi."

Rated 4.2/5 based on reviews from couples.

"Beautiful architecture. Stylish hotel."

Bar

4.4/5
15 reviews

"Bar is awesome."

Breakfast

4.2/5
72 reviews

"Great and affordable breakfast."

Service

4.1/5
75 reviews

"Friendly and professional service, with great reception but subpar housekeeping." Great valet service.

Location

4.1/5
67 reviews

"Great location with excellent sightseeing. Parking is rare."

Comfort

3.4/5
39 reviews

"Large rooms with average comfort and standard beds."

Room

3.3/5
91 reviews

"Average but big rooms with wonderful views, and okay beds." Older, poorly cleaned and maintained rooms with especially untidy bathrooms. Shower can be a problem.

Value

3.2/5
24 reviews

"Fairly good value for money. Fair breakfast prices."

Cleanliness

2.5/5
47 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Food

2.2/5
34 reviews

"Poorly rated food, particularly desserts. Menu and snacks are alright."

Rated 4.0/5 based on reviews from solo travelers.

"Great location. Fantastic service."

Location

4.2/5
7 reviews

"Great location."

Service

3.8/5
6 reviews

"Fantastic service."

Room

3.1/5
8 reviews

"Room is all right."

Cleanliness

2.5/5
7 reviews

"Quite clean."

Rated 4.1/5 based on reviews from business travelers.

"Great reception. Friendly service."

Service

3.7/5
11 reviews

"Fantastic service."

Rated 4.1/5 based on reviews from all travelers.

"Excellent family hotel. Close to River Walk. Good for sightseeing with nearby parking areas."

Breakfast

4.2/5
19 reviews

"Tasty breakfast."

Location

4.0/5
26 reviews

"Great location."

Service

4.0/5
38 reviews

"Friendly service."

Value

3.1/5
8 reviews

"Fairly good value for money."

Room

2.9/5
41 reviews

"Well-sized, typical rooms with mediocre beds." Bathrooms and rooms are untidy.

Food

2.5/5
9 reviews

"Food is all right."

Cleanliness

2.1/5
27 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Rated 3.9/5 based on reviews from families.

"Great location. Friendly service."

Breakfast

4.2/5
15 reviews

"Tasty breakfast."

Location

4.0/5
17 reviews

"Great location."

Service

3.8/5
17 reviews

"Friendly service."

Room

2.8/5
26 reviews

"Overall, rooms are average, yet poorly cleaned with complaints about bathrooms."

Cleanliness

2.2/5
20 reviews

"Rooms could be cleaner. Moderately clean hotel facilities."