3.2
Poor

Summary of 1,561 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.2/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
408 reviews

"Great location with good access by car." Close to public transport and the train. Near downtown with great sightseeing and shopping.

Service

3.2/5
438 reviews

"Reception is OK, but service is unprofessional with particular complaints about restaurant service." Management seems lacking, with badly rated housekeeping, but friendly service.

Room

1.9/5
592 reviews

"Rooms are outdated, untidy, badly-maintained with substandard furniture." Small rooms and poorly cleaned bathrooms. Excellent views from decently sized rooms with okay beds. Shower can be a problem. Guests complained about kitchenettes, minibars, TV's, and A/C. Adequate balcony.

WiFi

1.9/5
52 reviews

"Wifi quality could be improved."

Vibe

1.8/5
231 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel. Entrance area is not particularly attractive.

Bar

1.6/5
16 reviews

"Poor bar with subpar drinks."

Food

1.4/5
165 reviews

"Guests complain about the dining, with a poor menu and high prices." Complaints about restaurant cleanliness, sides, and desserts. Tasteless vegetables. Snacks are ok.

Cleanliness

1.3/5
219 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Amenities

1.2/5
192 reviews

"Terrace is not particularly attractive." Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

Breakfast

1.0/5
372 reviews

"Breakfast affordable but not highly reviewed."

Rated 2.9/5 based on reviews from couples.

"Terrific location."

Location

4.8/5
116 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.1/5
106 reviews

"Okay reception, poor housekeeping, and friendly but unprofessional service."

Vibe

1.9/5
58 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel.

Room

1.8/5
163 reviews

"Old, poorly maintained rooms with inadequate A/C and kitchenettes." Small rooms and poorly cleaned bathrooms. Poor TV's and furniture, and inadequate room cleanliness. Average-sized rooms with alright beds. Shower can be a problem.

Bar

1.6/5
7 reviews

"Bar could improve."

Food

1.4/5
51 reviews

"Guests complain about the dining, with a poor menu and high prices." Complaints about restaurant cleanliness, sides, and desserts.

Cleanliness

1.3/5
57 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Amenities

1.2/5
46 reviews

"Facilities in need of refurbishment. Elevator in need of updating." Architecture not so nice.

WiFi

1.0/5
16 reviews

"Wifi quality could be improved."

Breakfast

0.7/5
116 reviews

"Breakfast affordable but not highly reviewed."

Rated 2.8/5 based on reviews from families.

"Great shopping. Great view."

Location

4.8/5
89 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.1/5
80 reviews

"Decent reception, with friendly but unprofessional staff."

Room

1.9/5
122 reviews

"Beds are OK, although rooms and bathrooms are insufficiently cleaned and maintained." Old rooms with poor furniture and A/C, but wonderful views. Shower can be a problem.

Vibe

1.4/5
47 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish.

Food

1.4/5
32 reviews

"Poor dining experience with uninteresting menus and bad side dishes."

Breakfast

1.3/5
77 reviews

"Breakfast affordable but not highly reviewed."

Cleanliness

1.3/5
48 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.1/5
43 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

WiFi

0.8/5
9 reviews

"Wifi quality could be improved."

Rated 3.3/5 based on reviews from solo travelers.

"Wonderful sightseeing. Great location."

Location

4.9/5
24 reviews

"Great location."

Service

3.2/5
28 reviews

"Friendly service and acceptable reception."

Value

3.0/5
11 reviews

"Fairly good value for money."

Room

1.7/5
48 reviews

"Outdated, insufficiently maintained rooms with poorly rated bathrooms." Rooms okay sized, but poorly cleaned with subpar beds. Shower can be a problem.

Vibe

1.5/5
11 reviews

"Vibe is not too good. Hotel could use some updating."

Food

1.4/5
8 reviews

"Food could be better."

Amenities

1.4/5
10 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.2/5
15 reviews

"Rooms could be cleaner."

Breakfast

0.9/5
25 reviews

"Breakfast can be improved."

Rated 3.6/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
20 reviews

"Great location."

Service

3.0/5
28 reviews

"Friendly service and acceptable reception."

Room

1.9/5
33 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Cleanliness

1.4/5
12 reviews

"Rooms could be cleaner."

Vibe

1.1/5
8 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

1.1/5
10 reviews

"Hotel buildings could use some improvement."

Breakfast

1.1/5
15 reviews

"Breakfast can be improved."

Rated 2.9/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
18 reviews

"Good location, close to public transport."

Service

3.2/5
11 reviews

"Service is average, but very friendly."

Value

3.1/5
5 reviews

"Fairly good value for money."

Room

1.6/5
18 reviews

"Untidy rooms with acceptable beds but poor bathrooms."

Cleanliness

1.5/5
5 reviews

"Rooms could be cleaner."

Vibe

1.4/5
6 reviews

"Vibe is not too good."

Amenities

1.3/5
7 reviews

"Hotel buildings could use some improvement."

Food

1.2/5
6 reviews

"Food could be better."

Breakfast

1.1/5
11 reviews

"Breakfast can be improved."

Rated 3.3/5 based on reviews from families.

"Great location."

Location

4.8/5
7 reviews

"Great location."

Service

3.2/5
6 reviews

"Service is adequate."

Rated 2.8/5 based on reviews from couples.

"Great location."

Location

4.8/5
5 reviews

"Great location."

Room

1.6/5
6 reviews

"Room needs to be improved."

Rated 3.0/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
275 reviews

"Great location with good access by car. Good shopping and sightseeing." Close to public transport and the train.

Service

3.4/5
317 reviews

"Reception is OK, but service is unprofessional with particular complaints about restaurant service." Management seems lacking, with badly rated housekeeping, but friendly service.

Room

2.0/5
407 reviews

"Outdated, rooms with poor cleanliness and maintenance." Small rooms and poorly cleaned bathrooms. Complaints about the furniture, TVs, A/C, and beds. Great balconies and views, okay-size rooms. Shower can be a problem.

Vibe

1.8/5
154 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel. Entrance area is not particularly attractive.

Food

1.8/5
109 reviews

"Guests complain about the dining, with a poor menu and high prices." Complaints about restaurant cleanliness, sides, and desserts. Snacks are ok.

Bar

1.7/5
14 reviews

"Poor bar with subpar drinks."

Cleanliness

1.3/5
162 reviews

"Rooms, bathrooms and dining area all need more cleaning." Hotel facilities could use a good clean.

Amenities

1.1/5
151 reviews

"Terrace is not particularly attractive." Older facilities and unpleasant entrance area. Elevator in need of updating. Architecture not so nice.

Breakfast

1.0/5
229 reviews

"Breakfast affordable but not highly reviewed."

WiFi

1.0/5
27 reviews

"Wifi quality could be improved."

Rated 2.8/5 based on reviews from couples.

"Fair breakfast prices."

Location

4.8/5
82 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.1/5
73 reviews

"Decent reception, with friendly but unprofessional staff."

Vibe

1.8/5
37 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Hotel could be more stylish. Luxurious Hotel.

Room

1.7/5
114 reviews

"Rooms are adequately-sized, with acceptable beds, but old and in need of maintenance." Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Bar

1.6/5
7 reviews

"Bar could improve."

Food

1.3/5
36 reviews

"Complaints about dining experience with subpar desserts & fruits."

Cleanliness

1.2/5
45 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Amenities

1.2/5
35 reviews

"Hotel buildings could use some improvement." Elevator in need of updating. Architecture not so nice.

WiFi

0.8/5
6 reviews

"Wifi quality could be improved."

Breakfast

0.6/5
77 reviews

"Breakfast affordable but not highly reviewed."

Rated 2.7/5 based on reviews from families.

"Terrific location."

Location

4.8/5
47 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.2/5
45 reviews

"Friendly service and acceptable reception."

Room

2.0/5
70 reviews

"Poorly-maintained and cleaned rooms with decent beds." Out-dated rooms with OK TV's, but poor furnishings and A/C. Shower can be a problem.

Food

1.6/5
16 reviews

"Food could be better."

Vibe

1.4/5
33 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Cleanliness

1.3/5
28 reviews

"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.

Breakfast

1.2/5
37 reviews

"Breakfast can be improved."

Amenities

1.2/5
35 reviews

"Facilities in need of refurbishment. Elevator in need of updating."

WiFi

0.8/5
5 reviews

"Wifi quality could be improved."

Rated 3.1/5 based on reviews from solo travelers.

"Wonderful sightseeing."

Location

4.9/5
18 reviews

"Great location."

Service

3.2/5
27 reviews

"Friendly service and acceptable reception."

Value

3.0/5
11 reviews

"Fairly good value for money."

Room

1.8/5
39 reviews

"Outdated, insufficiently maintained rooms with poorly rated bathrooms." Rooms okay sized, but poorly cleaned with subpar beds. Shower can be a problem.

Food

1.6/5
5 reviews

"Food could be better."

Vibe

1.4/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

1.4/5
8 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.2/5
14 reviews

"Rooms could be cleaner."

Breakfast

1.0/5
21 reviews

"Breakfast can be improved."

Rated 3.0/5 based on reviews from business travelers.

"Terrific location."

Location

4.8/5
17 reviews

"Great location."

Service

3.0/5
23 reviews

"Friendly service and acceptable reception."

Room

1.9/5
26 reviews

"Poor maintenance and cleaning in rooms with so-so beds and low rated bathrooms."

Cleanliness

1.4/5
10 reviews

"Rooms could be cleaner."

Vibe

1.2/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Amenities

1.1/5
9 reviews

"Hotel buildings could use some improvement."

Breakfast

1.1/5
12 reviews

"Breakfast can be improved."

Rated 2.8/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
5 reviews

"Great location."

Service

3.1/5
6 reviews

"Service is adequate."

Room

1.5/5
13 reviews

"Room needs to be improved."

Vibe

1.4/5
6 reviews

"Vibe is not too good. Hotel could use some updating."

Breakfast

0.9/5
11 reviews

"Breakfast can be improved."

Rated 2.8/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Service

2.9/5
5 reviews

"Service is adequate."

Room

1.4/5
5 reviews

"Room needs to be improved."

Vibe

1.4/5
5 reviews

"Vibe is not too good."

Breakfast

0.8/5
7 reviews

"Breakfast can be improved."

Rated 2.6/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.7/5
5 reviews

"Great location."

Service

3.2/5
9 reviews

"Service is adequate."

Room

1.6/5
9 reviews

"Room needs to be improved."

Breakfast

0.8/5
9 reviews

"Breakfast can be improved."

Rated 2.8/5 based on reviews from families.

""

Breakfast

0.9/5
5 reviews

"Breakfast can be improved."

Rated 2.4/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
37 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

3.2/5
26 reviews

"Friendly but unprofessional service."

Vibe

1.6/5
18 reviews

"Atmosphere not particularly friendly, giving poor vibes." Hotel could use some updating.

Room

1.5/5
45 reviews

"Untidy rooms with acceptable beds but poor bathrooms." Outdated, badly maintained rooms with poor furniture.

Cleanliness

1.2/5
19 reviews

"Issues with cleanliness in rooms and dining area."

Food

1.1/5
17 reviews

"Dining is not great with untidy dining area and poor menu."

WiFi

1.1/5
5 reviews

"Wifi quality could be improved."

Amenities

1.1/5
5 reviews

"Hotel buildings could use some improvement."

Breakfast

0.9/5
37 reviews

"Breakfast can be improved."

Rated 2.7/5 based on reviews from families.

"Terrific location."

Location

4.8/5
17 reviews

"Great location."

Service

3.4/5
11 reviews

"Service is average, but very friendly."

Room

1.6/5
17 reviews

"Poorly maintained and cleaned rooms."

Vibe

1.4/5
7 reviews

"Vibe is not too good."

Cleanliness

1.3/5
8 reviews

"Rooms could be cleaner."

Food

1.2/5
8 reviews

"Food could be better."

Breakfast

1.1/5
14 reviews

"Breakfast can be improved."

Rated 2.5/5 based on reviews from couples.

"Friendly service."

Location

4.8/5
6 reviews

"Great location."

Service

3.0/5
8 reviews

"Service is average, but very friendly."

Room

1.4/5
13 reviews

"Rooms need regular maintenance."

Breakfast

0.9/5
11 reviews

"Breakfast can be improved."

Rated 2.6/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
13 reviews

"Good location, close to public transport."

Value

3.1/5
6 reviews

"Fairly good value for money."

Service

3.1/5
14 reviews

"Friendly but unprofessional service."

Room

1.8/5
17 reviews

"Guests complained about bathrooms and general cleanliness of the rooms."

Vibe

1.4/5
6 reviews

"Vibe is not too good."

Cleanliness

1.3/5
10 reviews

"Rooms could be cleaner."

Breakfast

1.1/5
14 reviews

"Breakfast can be improved."

Rated 3.1/5 based on reviews from couples.

"Great location."

Location

4.8/5
6 reviews

"Great location."

Service

3.3/5
7 reviews

"Service is adequate."

Rated 2.8/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
12 reviews

"Good location, close to public transport."

Service

3.0/5
9 reviews

"Service is adequate."

Room

1.9/5
12 reviews

"Rooms and bathrooms are lacking, although beds are somewhat comfortable."

Vibe

1.5/5
5 reviews

"Vibe is not too good."

Breakfast

0.9/5
19 reviews

"Breakfast can be improved."

Rated 3.1/5 based on reviews from couples.

"Great location."

Location

4.8/5
6 reviews

"Great location."

Service

3.1/5
5 reviews

"Service is adequate."

Room

1.8/5
5 reviews

"Room needs to be improved."

Breakfast

0.9/5
8 reviews

"Breakfast can be improved."

Rated 2.4/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Room

1.6/5
5 reviews

"Room needs to be improved."

Rated 3.3/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Room

1.4/5
7 reviews

"Room needs to be improved."

Rated 3.2/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
7 reviews

"Great location."

Service

3.2/5
5 reviews

"Service is adequate."

Comfort

2.5/5
5 reviews

"More comfort would be nice."

Room

1.6/5
9 reviews

"Rooms need regular maintenance."

Rated 2.7/5 based on reviews from all travelers.

"Close to Central London. Good for sightseeing with access to public transportation. Room needs to be improved. Vibe is not too good."

Location

4.8/5
15 reviews

"Great location."

Service

3.1/5
17 reviews

"Service is adequate."

Room

1.8/5
27 reviews

"Old, poorly cleaned rooms, with poor bathrooms and so-so beds"

Food

1.4/5
11 reviews

"Food could be better."

Cleanliness

1.2/5
7 reviews

"Rooms could be cleaner."

Vibe

1.2/5
13 reviews

"Vibe is not too good. Hotel could use some updating."

Breakfast

1.2/5
14 reviews

"Breakfast can be improved."

Amenities

1.1/5
8 reviews

"Hotel buildings could use some improvement."

WiFi

0.8/5
7 reviews

"Wifi quality could be improved."

Rated 2.5/5 based on reviews from couples.

""

Service

3.2/5
6 reviews

"Service is adequate."

Food

1.6/5
5 reviews

"Food could be better."

Room

1.5/5
8 reviews

"Room needs to be improved."

Breakfast

1.3/5
5 reviews

"Breakfast can be improved."