The Hotel in general was very acceptable, no complaints. One slight crisism was the room window area was a little tired and thought window frames and curtains could do with replacing. The staff were most polite and friendly. We stayed for the New Years Eve Gala party and really enjoyed it. Service and food excelent with party decor which we thought was very well done with attension to detail with crackers, party poppers and balloons. The night went really well with the right mix of ages and just enough people to make it a good celebration without being over crowded. Again, one slight crisism was that the sound system was not quite strong enough with speakers spread over two rooms. I thought the singer was struggling to fill the rooms through lack of amplification. You don't want to be deafened, but you do need the sound to fill the room.