Location
Great location. Pricey, inconvenient parking. Central location with great sightseeing, dining out and shopping.
Service
Efficient, friendly service with a nice reception. Housekeeping and management are lacking. Booking process is sufficient. Room service could have been improved.
WiFi
Regular internet service. Wifi quality could be improved.
Cleanliness
Cleanliness is lacking in rooms and bathrooms.
Room
Room cleanliness, beds and minibars are as expected. Rooms are run down with bad furniture and TVs and filthy bathrooms. Great kitchenettes and views, but outdated, with poor A/C. Balcony could be nicer.
Breakfast
Some complaints about quality and price of breakfast.
Value
Value for money could be better. High priced breakfast.
Comfort
Adequate beds but noisy rooms lacking in comfort, inadequately air-conditioned.
Amenities
Older facilities and unpleasant entrance area. Elevator in need of updating.
Wellness Area
Wellness & sports facilities could be improved. Good fitness area.
Vibe
Vibe is not too good. Hotel could use some updating. Entrance area is not particularly attractive. Atmosphere could be friendlier. Hotel could be more stylish. Good for business people. Good choice for a city trip. Awesome for families.