4.4
Excellent

Summary of 16,759 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
3068 reviews

"Great location." Central location with great sightseeing, dining out and shopping. So-so car access and parking. Close to public transport. Close to business sites. Affordable parking. Train station is a bit far.

Service

4.2/5
3758 reviews

"Great, friendly housekeeping." Amusing entertainment, efficient service and great reception. Good shuttle service. Room service is average. Great concierge service. Hotel security is ok. Good management and laundry service. Booking process should be better organized. Recreation staff is nice. Bar service is acceptable.

Room

4.2/5
4075 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathrooms are unclean; air-conditioning, TV and bathroom are all substandard. Older rooms with subpar minibars. Shower was ok. Kitchenette is acceptable.

WiFi

4.0/5
68 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

3.9/5
1293 reviews

"Tasty yet pricey breakfasts."

Comfort

3.6/5
1016 reviews

"Great sized rooms, very comfortable with wonderful beds." Noise levels are OK, but A/C is poor.

Cleanliness

3.6/5
844 reviews

"Clean hotel facilities. Clean rooms but poorly cleaned dining area." Bathrooms and pool area are inadequately clean.

Amenities

3.5/5
1037 reviews

"Facilities are old, but the terrace is lovely." Okay buildings and entrance area. Great hotel grounds and outdoor sports facilities. Good meeting & event facilities. Unspectacular architecture. Conventional kids facilities. Elevator in need of updating. Smoking area is ok.

Bar

3.5/5
554 reviews

"Nice bar with tasty alcoholic drinks. Standard beverage prices." Bar service is acceptable.

Value

3.4/5
767 reviews

"Fairly good value for money. High priced breakfast." Normally priced food. Standard beverage prices. Free internet.

Pool

2.5/5
379 reviews

"Acceptable pools with some cleanliness complaints."

Rated 4.5/5 based on reviews from couples.

"Near city centre. Great concierge service."

Location

4.7/5
209 reviews

"Good location, close to public transport." Near downtown with great sightseeing and shopping.

Service

4.3/5
138 reviews

"Efficient, friendly service with a nice reception." Great concierge service. Good shuttle service.

Room

4.3/5
282 reviews

"Clean, spacious rooms, comfortable beds, and good views." Large, so-so bathroom. Older rooms and furniture. Shower was ok.

Breakfast

4.2/5
77 reviews

"Tasty yet pricey breakfasts."

Cleanliness

4.0/5
36 reviews

"Clean rooms."

Bar

3.6/5
34 reviews

"Nice bar with tasty alcoholic drinks. Standard beverage prices."

Value

3.5/5
69 reviews

"Fairly good value for money. High priced breakfast." Standard beverage prices.

Pool

2.4/5
28 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from families.

"Recreation staff is nice. Luxurious Hotel."

Location

4.7/5
200 reviews

"Great location. Good shopping and sightseeing."

Service

4.2/5
144 reviews

"Service is professional and cheery, especially reception and housekeeping." Good shuttle service. Recreation staff is nice.

Room

4.1/5
183 reviews

"Wonderful beds and views in big but old rooms." Decently clean rooms with okay bathrooms. Badly maintained rooms with poor air conditioning, televisions, and furniture.

Breakfast

4.0/5
95 reviews

"Tasty breakfast."

Bar

3.6/5
18 reviews

"Bar is awesome."

Value

3.4/5
44 reviews

"Fairly good value for money."

Pool

2.4/5
27 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from solo travelers.

"Clean hotel facilities."

Location

4.6/5
72 reviews

"Great location. Good shopping and sightseeing."

Room

4.4/5
87 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok.

Wellness

4.3/5
9 reviews

"Awesome wellness and fitness areas."

Service

4.2/5
60 reviews

"Reception is decent, with overall friendly and professional service." Good shuttle service.

Breakfast

4.0/5
29 reviews

"Tasty breakfast."

Cleanliness

3.9/5
17 reviews

"Clean rooms."

Bar

3.4/5
15 reviews

"Bar is alright with good drinks."

Value

3.1/5
26 reviews

"Fairly good value for money."

Pool

2.7/5
16 reviews

"Ordinary pool."

Rated 4.4/5 based on reviews from business travelers.

"Wonderful housekeeping. Friendly atmosphere."

Location

4.8/5
95 reviews

"Great location. Good shopping and sightseeing."

Room

4.2/5
66 reviews

"Large, clean rooms with wonderful views."

Service

3.9/5
48 reviews

"Reception is decent, with overall friendly and professional service."

Breakfast

3.8/5
42 reviews

"Tasty breakfast."

Bar

3.5/5
10 reviews

"Standard bar."

Value

3.3/5
15 reviews

"Fairly good value for money."

Pool

2.6/5
6 reviews

"Ordinary pool."

Rated 4.7/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.6/5
73 reviews

"Great location."

Room

4.4/5
108 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old rooms with average bathrooms.

Service

4.4/5
54 reviews

"Friendly and professional housekeepers."

Breakfast

4.0/5
50 reviews

"Tasty breakfast."

Cleanliness

3.9/5
15 reviews

"Clean rooms."

Value

3.1/5
20 reviews

"Fairly good value for money."

Pool

2.5/5
14 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from couples.

"Clean. Clean rooms."

Location

4.8/5
7 reviews

"Great location."

Room

4.0/5
14 reviews

"Lovely rooms with pleasant views."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Rated 4.6/5 based on reviews from families.

"Friendly service. Comfortable beds."

Location

4.8/5
7 reviews

"Great location."

Room

4.0/5
5 reviews

"Great room."

Breakfast

4.0/5
6 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
63 reviews

"Great location with excellent sightseeing. Close to public transport."

Service

4.3/5
47 reviews

"Reception is decent, with overall friendly and professional service."

Room

4.2/5
65 reviews

"Clean, spacious rooms, comfortable beds, and good views." Old rooms with average bathrooms.

Breakfast

4.0/5
17 reviews

"Tasty breakfast."

Bar

3.4/5
9 reviews

"Standard bar."

Value

3.2/5
8 reviews

"Fairly good value for money."

Pool

2.5/5
14 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from couples.

"Great room. Great view."

Location

4.5/5
9 reviews

"Great location."

Room

3.9/5
11 reviews

"Lovely rooms with pleasant views."

Rated 4.3/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
1978 reviews

"Great location." Central location with great sightseeing, dining out and shopping. Reasonably accessible by car. Close to business sites. Close to public transport. Affordable parking. Medium distance to train station.

Service

4.3/5
2929 reviews

"Friendly staff and excellent housekeeping, with fun entertainment." Professional service with great reception and decent management. Room service is average. Great concierge service. Hotel security is ok. Good shuttle service. Booking process is sufficient. Recreation staff is nice. Bar service is acceptable.

Room

4.2/5
2823 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor TV's, unsightly furniture, dirty bathrooms and out-dated rooms. Shower was ok. Minibar can be a problem. Kitchenette is acceptable.

WiFi

3.9/5
49 reviews

"Fast and cheap WiFi. Average wifi quality."

Breakfast

3.8/5
848 reviews

"Tasty yet pricey breakfasts."

Bar

3.6/5
433 reviews

"Nice bar with tasty alcoholic drinks. Standard beverage prices." Bar service is acceptable.

Value

3.5/5
481 reviews

"Fairly good value for money. Normally priced food." High priced breakfast. Standard beverage prices. Free internet.

Pool

2.5/5
243 reviews

"Ordinary pool."

Rated 4.5/5 based on reviews from couples.

"Great concierge service. Friendly atmosphere."

Location

4.8/5
82 reviews

"Great location. Good shopping and sightseeing."

Service

4.6/5
57 reviews

"Efficient, friendly service with a nice reception." Great concierge service.

Room

4.5/5
114 reviews

"Clean, spacious rooms, comfortable beds, and good views." Large, so-so bathroom. Shower was ok. Rooms in need of an update.

Breakfast

4.1/5
30 reviews

"Tasty breakfast."

Cleanliness

3.9/5
13 reviews

"Clean rooms."

Bar

3.9/5
21 reviews

"Bar is awesome."

Value

3.5/5
27 reviews

"Best value for money."

Pool

2.5/5
11 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from families.

"Good shuttle service. Great view."

Location

4.8/5
69 reviews

"Great location. Good shopping and sightseeing."

Service

4.3/5
50 reviews

"Reception is decent, with overall friendly and professional service." Good shuttle service.

Room

4.0/5
59 reviews

"Amply-sized rooms with excellent beds and superb views." Clean enough but poorly maintained rooms with decent bathrooms.

Breakfast

3.6/5
25 reviews

"Tasty breakfast."

Bar

3.5/5
6 reviews

"Bar is awesome."

Value

3.5/5
17 reviews

"Fairly good value for money."

Pool

2.1/5
7 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from solo travelers.

"Good alcoholic drinks. Good fitness area."

Location

4.7/5
27 reviews

"Great location near lots of shopping."

Wellness

4.2/5
5 reviews

"Great wellness & sports facilities."

Service

4.2/5
26 reviews

"Friendly service."

Room

4.1/5
35 reviews

"Views are great and rooms are clean."

Breakfast

3.9/5
11 reviews

"Tasty breakfast."

Bar

3.3/5
9 reviews

"Standard bar."

Food

3.1/5
13 reviews

"Food is all right."

Value

3.1/5
13 reviews

"Fairly good value for money."

Pool

2.5/5
6 reviews

"Ordinary pool."

Rated 4.3/5 based on reviews from business travelers.

"Great reception. Tasty breakfast."

Location

4.8/5
34 reviews

"Great location. Good shopping and sightseeing."

Room

4.0/5
28 reviews

"Rooms are big and clean with excellent views, but lacking in maintenance."

Service

4.0/5
25 reviews

"Friendly service, and reception was okay."

Breakfast

4.0/5
16 reviews

"Tasty breakfast."

Cleanliness

3.9/5
7 reviews

"Clean rooms."

Value

3.5/5
6 reviews

"Best value for money."

Food

3.2/5
11 reviews

"Food is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
13 reviews

"Great location."

Room

4.2/5
15 reviews

"Lovely rooms with pleasant views."

Service

4.2/5
11 reviews

"Friendly service."

Breakfast

4.0/5
12 reviews

"Tasty breakfast."

Comfort

3.8/5
5 reviews

"Very comfortable."

Value

3.2/5
5 reviews

"Fairly good value for money."

Pool

2.4/5
6 reviews

"Pool should be renewed."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.9/5
89 reviews

"Great location. Good shopping and sightseeing."

Room

4.4/5
102 reviews

"Very good beds, views, and room cleanliness, and okay bathrooms." Rooms are big, but old and lacking maintenance with subpar furniture.

Service

4.2/5
52 reviews

"Service is professional and friendly."

Breakfast

4.0/5
46 reviews

"Tasty breakfast."

Bar

3.5/5
15 reviews

"Nice bar with tasty alcoholic drinks."

Value

3.5/5
28 reviews

"Fairly good value for money."

Pool

2.6/5
14 reviews

"Ordinary pool."

Rated 4.3/5 based on reviews from couples.

"Spacious rooms. Bar is awesome."

Location

4.8/5
24 reviews

"Great location."

Service

4.2/5
21 reviews

"Friendly service."

Room

4.2/5
34 reviews

"Spacious rooms with excellent views."

Breakfast

4.0/5
13 reviews

"Tasty breakfast."

Value

3.5/5
11 reviews

"Fairly good value for money."

Pool

2.7/5
7 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from solo travelers.

"Wonderful sightseeing. Great view."

Location

4.8/5
10 reviews

"Great location."

Service

4.3/5
5 reviews

"Fantastic service."

Room

4.1/5
9 reviews

"Lovely rooms with pleasant views."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
59 reviews

"Great location near lots of shopping."

Room

4.5/5
103 reviews

"Clean, spacious rooms, comfortable beds, and good views." Bathroom is ok.

Service

4.2/5
65 reviews

"Friendly service."

Cleanliness

4.0/5
21 reviews

"Clean rooms."

Breakfast

3.6/5
26 reviews

"Tasty breakfast."

Value

3.3/5
20 reviews

"Fairly good value for money."

Pool

2.6/5
6 reviews

"Ordinary pool."

Rated 4.6/5 based on reviews from families.

"Great view. Fantastic service."

Service

4.3/5
6 reviews

"Fantastic service."

Room

4.1/5
9 reviews

"Lovely rooms with pleasant views."

Rated 4.5/5 based on reviews from solo travelers.

"Clean. Great room."

Room

4.0/5
5 reviews

"Great room."

Rated 4.5/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.8/5
23 reviews

"Great location with excellent sightseeing."

Service

4.3/5
30 reviews

"Friendly service."

Room

4.1/5
38 reviews

"Rooms are large with good views, bathrooms are so-so." Older rooms and furniture.

Breakfast

3.9/5
17 reviews

"Tasty breakfast."

Value

3.1/5
11 reviews

"Fairly good value for money."

Bar

3.1/5
10 reviews

"Standard bar."

Pool

2.3/5
8 reviews

"Pool should be renewed."

Rated 4.4/5 based on reviews from couples.

"Great room. Fantastic service."

Service

4.2/5
5 reviews

"Fantastic service."

Room

4.0/5
8 reviews

"Great room."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
5 reviews

"Great location."

Service

4.3/5
7 reviews

"Friendly service."

Room

4.2/5
14 reviews

"Lovely rooms with pleasant views."

Comfort

3.8/5
5 reviews

"Very comfortable."

Amenities

3.6/5
8 reviews

"Good amenities and hotel building is acceptable."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.6/5
87 reviews

"Great location near lots of shopping."

Service

4.2/5
77 reviews

"Service is professional and cheery, especially reception and housekeeping."

Cleanliness

3.9/5
19 reviews

"Clean hotel facilities. Clean rooms."

Breakfast

3.8/5
16 reviews

"Tasty breakfast."

Room

3.2/5
94 reviews

"Rooms are alright, but bathrooms are not great." Clean, spacious rooms, comfortable beds, and good views.

Value

3.0/5
27 reviews

"Fairly good value for money."

Beach

2.7/5
9 reviews

"Reasonable beach. No good beach sports."

Rated 4.4/5 based on reviews from couples.

"Great view. Comfortable beds."

Location

4.7/5
23 reviews

"Great location."

Service

4.2/5
17 reviews

"Great service, especially at reception."

Cleanliness

3.8/5
6 reviews

"Clean."

Amenities

3.6/5
8 reviews

"Great amenities."

Room

3.5/5
28 reviews

"Lovely rooms with pleasant views. Bathroom could be optimized."

Value

3.0/5
10 reviews

"Fairly good value for money."

Rated 4.3/5 based on reviews from families.

"Great location. Fantastic service."

Location

4.8/5
7 reviews

"Great location."

Service

3.9/5
5 reviews

"Fantastic service."

Room

3.6/5
10 reviews

"Great rooms but subpar bathrooms."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.7/5
380 reviews

"Great location somewhat accessible by car." Near downtown with great sightseeing and shopping.

Breakfast

4.4/5
161 reviews

"Tasty breakfast."

Wellness

4.3/5
7 reviews

"Awesome wellness and fitness areas."

Room

4.1/5
312 reviews

"Clean, spacious rooms, comfortable beds, and good views." Disappointing TV's, furnishings, air conditioning and bathrooms. Rooms in need of an update. Shower was ok.

Service

4.0/5
223 reviews

"Great, friendly housekeeping." Professional service, management and reception. Good shuttle service. Great concierge service.

Cleanliness

3.9/5
62 reviews

"Clean hotel facilities. Clean rooms."

Value

3.6/5
96 reviews

"Best value for money. Normally priced food."

Pool

2.6/5
36 reviews

"Ordinary pool."

Rated 4.8/5 based on reviews from families.

"Great wellness & sports facilities. Good shuttle service."

Location

4.5/5
80 reviews

"Great location. Good shopping and sightseeing."

Service

4.3/5
43 reviews

"Professional service and good reception. Good shuttle service."

Breakfast

4.2/5
48 reviews

"Tasty breakfast."

Room

4.0/5
60 reviews

"Picturesque views and cozy beds in large rooms, but bathrooms are poor."

Value

3.5/5
12 reviews

"Fairly good value for money."

Pool

2.7/5
13 reviews

"Ordinary pool."

Rated 4.7/5 based on reviews from couples.

"Comfortable beds. Spacious rooms."

Location

4.6/5
34 reviews

"Great location. Good shopping and sightseeing."

Service

4.4/5
19 reviews

"Fantastic service."

Room

4.2/5
37 reviews

"Spacious rooms with excellent views."

Breakfast

4.0/5
9 reviews

"Tasty breakfast."

Cleanliness

3.8/5
5 reviews

"Clean."

Value

3.5/5
8 reviews

"Best value for money."

Vibe

3.0/5
15 reviews

"Decent vibe. Hotel could use some updating. Luxurious Hotel."

Rated 4.6/5 based on reviews from business travelers.

"Clean rooms. Clean."

Location

4.8/5
46 reviews

"Great location. Good shopping and sightseeing."

Service

4.2/5
18 reviews

"Fantastic service."

Room

4.0/5
29 reviews

"Views are great and rooms are clean."

Breakfast

3.8/5
19 reviews

"Tasty breakfast."

Value

3.1/5
6 reviews

"Fairly good value for money."

Rated 4.4/5 based on reviews from solo travelers.

"Friendly service. Great room."

Location

4.7/5
13 reviews

"Great location with excellent sightseeing."

Service

4.2/5
8 reviews

"Fantastic service."

Breakfast

4.0/5
5 reviews

"Tasty breakfast."

Room

3.8/5
11 reviews

"Lovely rooms with pleasant views."

Rated 4.4/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Location

4.4/5
203 reviews

"Great location with excellent sightseeing. Train station is a bit far." Reasonably accessible by car.

Room

4.3/5
296 reviews

"Big rooms with great beds and views, acceptably clean." Old rooms with lacking maintenance, furnishings, and bathroom cleanliness. Shower was ok.

Breakfast

4.0/5
57 reviews

"Tasty breakfast."

Amenities

3.8/5
125 reviews

"Great sports facilities and a gorgeous entrance area." Buildings are fine with old facilities, but the grounds are wonderful. Elevator in need of updating.

Bar

3.7/5
37 reviews

"Good, but spendy, bar. Standard alcoholic drinks."

Service

3.6/5
206 reviews

"Reception is OK, housekeeping good and service professional." Recreation staff is nice. Booking process should be better organized. Good shuttle service. Great concierge service. Hotel security is ok.

Value

3.3/5
44 reviews

"Fairly good value for money. Beverages could be cheaper."

Pool

2.6/5
26 reviews

"Ordinary pool."

Rated 4.5/5 based on reviews from families.

"Recreation staff is nice. Pleasant entrance area."

Location

4.7/5
23 reviews

"Great location. Good shopping and sightseeing."

Room

4.1/5
28 reviews

"Lovely rooms with pleasant views."

Service

4.0/5
24 reviews

"Friendly service. Recreation staff is nice."

Breakfast

3.9/5
8 reviews

"Tasty breakfast."

Amenities

3.6/5
12 reviews

"Average buildings with a nice entrance area."

Value

3.3/5
6 reviews

"Fairly good value for money."

Vibe

3.2/5
13 reviews

"OK vibe and a friendly atmosphere. Pleasant entrance area."

Rated 4.2/5 based on reviews from couples.

"Bar is awesome. Pleasant entrance area."

Location

4.7/5
15 reviews

"Great location with excellent sightseeing."

Room

4.1/5
18 reviews

"Lovely rooms with pleasant views. Bathroom is ok."

Service

4.0/5
9 reviews

"Fantastic service."

Amenities

3.6/5
8 reviews

"Good amenities and entrance area and hotel buildings are alright."

Food

3.2/5
7 reviews

"Food is all right."

Rated 4.5/5 based on reviews from solo travelers.

"Fantastic service. Wonderful sightseeing."

Location

4.6/5
8 reviews

"Great location with excellent sightseeing."

Service

4.2/5
14 reviews

"Friendly service."

Room

4.2/5
15 reviews

"Lovely rooms with pleasant views."

Amenities

3.6/5
6 reviews

"Good amenities and hotel building is acceptable."

Rated 4.6/5 based on reviews from all travelers.

"Excellent romantic hotel. Close to KLCC. Good for sightseeing and located near shopping areas. Great rooms and fantastic service."

Room

4.5/5
67 reviews

"Rooms are large with good views, bathrooms are so-so."

Location

4.4/5
60 reviews

"Great location with excellent sightseeing."

Service

4.1/5
31 reviews

"Great, friendly housekeeping."

Breakfast

4.0/5
20 reviews

"Tasty breakfast."

Bar

3.3/5
13 reviews

"Standard bar."

Value

3.1/5
19 reviews

"Fairly good value for money."

Pool

2.8/5
8 reviews

"Ordinary pool."