4.4
Excellent

Summary of 1,711 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.4/5 based on reviews from all travelers.

"Excellent family hotel. Close to Universal Studios. Fantastic service. Great pool. Great location."

Location

4.8/5
290 reviews

"Great location near the airport." Great sightseeing, restaurants and shopping nearby. Excellent parking and car access. Close to business sites.

Wellness

4.7/5
16 reviews

"Great wellness & sports facilities."

Pool

4.1/5
129 reviews

"Clean pool area."

WiFi

3.9/5
11 reviews

"Good internet service. Average wifi quality."

Service

3.6/5
199 reviews

"Great management and friendly, professional staff." Reception is OK but housekeeping is substandard. Recreation staff is nice. Hotel security is ok.

Room

3.4/5
465 reviews

"Large, okay rooms with great balconies and views." Poorly cleaned and maintained rooms with uncomfortable beds and inadequate A/C. Old rooms with poor TV's and furniture but OK kitchenettes. Bathrooms are large but with substandard cleaning. Shower can be a problem.

Comfort

3.0/5
215 reviews

"Comfortable enough, with large rooms and bathrooms." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Food

2.6/5
32 reviews

"Poor dining experience with untidy dining area."

Cleanliness

2.2/5
149 reviews

"Rooms, bathrooms and dining area all need more cleaning." Clean hotel facilities. Clean pool area.

Rated 4.4/5 based on reviews from families.

"Great view. Accessible parking."

Location

4.9/5
42 reviews

"Great location. Good shopping and sightseeing."

Pool

4.0/5
18 reviews

"Great pool."

Service

3.5/5
32 reviews

"Acceptable and friendly service with a great reception."

Room

3.2/5
67 reviews

"Average rooms with kitchenettes." Rooms have complaints with cleanliness, bathrooms, beds, and furniture. Big rooms with nice views, yet somewhat old and neglected.

Vibe

3.1/5
15 reviews

"Decent vibe. Hotel could use some updating. Hotel is relatively stylish."

Comfort

2.9/5
30 reviews

"Overall comfort is OK and rooms are large, yet with problems with noise and beds."

Food

2.5/5
5 reviews

"Food could be better."

Cleanliness

2.0/5
21 reviews

"Rooms could be cleaner. Clean hotel facilities."

Rated 4.3/5 based on reviews from all travelers.

"Excellent family hotel. Close to Universal Studios. Fantastic service. Great pool. Great location."

Location

4.8/5
240 reviews

"Great location near the airport." Great sightseeing, restaurants and shopping nearby. Excellent parking and car access. Close to business sites.

Wellness

4.7/5
16 reviews

"Great wellness & sports facilities."

Pool

4.1/5
123 reviews

"Clean pool area."

Service

3.7/5
169 reviews

"Professional, friendly service, and great reception and management." Housekeeping can be a problem. Recreation staff is nice.

WiFi

3.5/5
7 reviews

"Good internet service. Average wifi quality."

Room

3.4/5
408 reviews

"Rooms are old and with poor maintenance, but decent overall with typical balconies." Rooms with some cleanliness issues, and low rated TVs, A/C, and furnishing. Spacious rooms and lovely views, although beds are poor. Bathrooms are large but with substandard cleaning. Kitchenette is acceptable. Shower can be a problem.

Comfort

2.9/5
180 reviews

"Comfortable enough, with large rooms and bathrooms." Rooms are noisy with inadequate air-conditioning and unsatisfactory beds.

Food

2.5/5
26 reviews

"Poor dining experience with untidy dining area."

Cleanliness

2.1/5
130 reviews

"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities. Clean pool area.

Rated 4.4/5 based on reviews from families.

"Great view. Great shopping."

Location

4.8/5
36 reviews

"Great location. Good shopping and sightseeing."

Pool

4.0/5
18 reviews

"Great pool."

Service

3.5/5
31 reviews

"Acceptable and friendly service with a great reception."

Room

3.2/5
59 reviews

"Kitchenettes and rooms, generally, are OK, although could use some maintenance." Rooms have complaints with cleanliness, bathrooms, beds, and furniture. Spacious rooms with excellent views.

Vibe

3.1/5
12 reviews

"Decent vibe. Hotel could use some updating."

Comfort

3.0/5
24 reviews

"Reasonably comfortable, large rooms, but disliked beds."

Cleanliness

2.0/5
17 reviews

"Rooms could be cleaner. Clean hotel facilities."

Rated 4.4/5 based on reviews from all travelers.

"Excellent family hotel. Close to Universal Studios. Fantastic service. Great pool. Great location."

Location

4.8/5
23 reviews

"Great location near lots of shopping."

Service

3.4/5
19 reviews

"Reception and service are alright. Housekeeping can be a problem."

Room

3.4/5
24 reviews

"Rooms spacious but untidy."

Comfort

3.3/5
17 reviews

"Rooms are big and moderately comfortable."

Value

3.2/5
10 reviews

"Fairly good value for money."

Cleanliness

2.3/5
6 reviews

"Rooms could be cleaner."

Rated 4.5/5 based on reviews from all travelers.

"Excellent family hotel. Close to Universal Studios. Fantastic service. Great pool. Great location."

Location

4.8/5
15 reviews

"Great location."

Service

3.6/5
5 reviews

"Fantastic service."

Vibe

3.0/5
5 reviews

"Decent vibe."

Room

2.9/5
20 reviews

"Spacious, standard rooms with poor bathrooms."

Comfort

2.9/5
11 reviews

"Rooms are big and moderately comfortable."

Cleanliness

2.4/5
7 reviews

"Could use a good cleaning."

Rated 4.3/5 based on reviews from families.

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Room

2.8/5
6 reviews

"Big, decent rooms."

Comfort

2.7/5
5 reviews

"Rooms are big and moderately comfortable."