"Friendly service with great management and waitstaff." Great, professional service from reception and housekeeping. Room service is average.
"Great location. Near to downtown with good options for sightseeing." Good car access, but so-so parking. Standard parking prices.
"Tasty yet pricey breakfasts."
"Regular internet service. Wifi quality could be improved."
"Big enough rooms with awesome views." Furnishings leave something to be desired, as does the cleanliness of the rooms. Inadequately maintained rooms with complaints about the A/C, minibars, and TV's. Bathrooms are large but with substandard cleaning. Shower can be a problem.
"Rooms, bathrooms and dining area all need more cleaning." Moderately clean hotel facilities.
"Uninspiring buildings and a so-so entrance area." Hotel grounds need more attention.
"Below average sauna and wellness facilities." Fitness area can be optimized.