4.5
Excellent

Summary of 1,869 reviews

The TrustYou Meta-Review summarizes guest feedback from reviews across the web. State-of-the-art algorithms analyze review data and benchmark hotels against each other so that you can find the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

Excellent city hotel. Close to Chicago River. Awesome rooms and service in a great location. Awesome vibe.

Location

4.7/5
586 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train. Reasonably accessible by car.

Service

4.6/5
657 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Management is alright, but housekeeping is not great. Valet service is ok. Great hotel security.

Vibe

4.5/5
70 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel. Entrance area is ok. Good choice for a city trip. Awesome for families. Good for traveling with friends.

Cleanliness

4.5/5
247 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Wellness Area

4.5/5
13 reviews

Awesome wellness and fitness areas.

Amenities

3.8/5
84 reviews

Great buildings and decent entrance area. Elevator in need of updating.

Room

3.8/5
448 reviews

Rooms are spacious, modern and tidy with excellent views. Rooms are moderately well-kept with OK beds, but A/C and furniture are substandard. Decent, well-sized bathrooms are very clean. Shower was ok. Acceptable minibar.

Food

3.4/5
99 reviews

Decent food and okay desserts. Great dining experience despite unappetizing side dishes.

Breakfast

3.1/5
412 reviews

Affordable, fairly tasty breakfasts.

Rated 4.3/5 based on reviews from families.

Great shopping. Train station is close.

Vibe

4.5/5
14 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel.

Location

4.5/5
225 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Service

4.4/5
249 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Valet service is ok. Housekeeping can be a problem.

Cleanliness

4.3/5
84 reviews

Clean hotel facilities. Clean rooms.

Amenities

3.6/5
30 reviews

Nice building.

Room

3.6/5
163 reviews

Large, clean, and decently-maintained rooms with acceptable beds. Large, so-so bathroom. Substandard A/C and furniture. Shower can be a problem.

Food

3.1/5
38 reviews

Decent food and okay desserts. Bad side dishes.

Breakfast

2.7/5
163 reviews

Affordable, fairly tasty breakfasts.

Rated 4.1/5 based on reviews from couples.

Clean bathroom. Wonderful sightseeing.

Location

4.6/5
61 reviews

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

Service

4.5/5
55 reviews

Friendly, excellent service from wait staff and reception, but less impressive housekeeping.

Cleanliness

4.4/5
29 reviews

Clean rooms.

Amenities

3.9/5
5 reviews

Great amenities.

Room

3.3/5
53 reviews

Somewhat maintained, clean rooms with lovely views. Decent bathrooms and beds in average sized rooms. Shower was ok.

Breakfast

2.9/5
34 reviews

Breakfast is average.

Rated 4.4/5 based on reviews from solo travelers.

Good restaurants & bars in the area. Great reception.

Location

4.8/5
19 reviews

Great location.

Service

4.6/5
15 reviews

Friendly service.

Cleanliness

4.5/5
5 reviews

Clean.

Room

3.5/5
12 reviews

Room is all right.

Food

3.2/5
7 reviews

Food is all right.

Breakfast

3.2/5
7 reviews

Breakfast is average.

Rated 4.1/5 based on reviews from business travelers.

Great room. Great location.

Service

4.7/5
9 reviews

Fantastic service.

Location

4.7/5
9 reviews

Great location.

Room

3.5/5
11 reviews

Great room.

Breakfast

2.9/5
9 reviews

Breakfast is average.

Comfort

2.9/5
8 reviews

Comfortable.

Rated 4.0/5 based on reviews from all travelers.

Excellent city hotel. Close to Chicago River. Awesome rooms and service in a great location. Awesome vibe.

Service

4.7/5
8 reviews

Friendly service.

Location

4.6/5
9 reviews

Great location.

Room

3.5/5
10 reviews

Great room.

Food

3.0/5
5 reviews

Food is all right.

Comfort

3.0/5
6 reviews

Comfortable.

Breakfast

2.9/5
8 reviews

Breakfast is average.

Rated 4.2/5 based on reviews from all travelers.

Excellent city hotel. Close to Chicago River. Awesome rooms and service in a great location. Awesome vibe.

Service

4.7/5
11 reviews

Friendly service.

Location

4.7/5
13 reviews

Great location.

Room

3.7/5
7 reviews

Spacious rooms.

Breakfast

3.1/5
11 reviews

Breakfast is average.

Comfort

3.0/5
8 reviews

Rooms are big and moderately comfortable.

Rated 4.4/5 based on reviews from all travelers.

Excellent city hotel. Close to Chicago River. Awesome rooms and service in a great location. Awesome vibe.

Location

4.7/5
431 reviews

Great location. Central location with great sightseeing, dining out and shopping. Pricey, inconvenient parking. Close to public transport and the train.

Cleanliness

4.6/5
200 reviews

Clean hotel facilities. Clean rooms and bathrooms.

Service

4.6/5
504 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Management and housekeeping are decent. Valet service is ok. Great hotel security.

Vibe

4.5/5
56 reviews

Awesome vibe. Friendly atmosphere. Modern Hotel. Entrance area is ok.

Wellness Area

4.3/5
12 reviews

Awesome wellness and fitness areas.

Amenities

3.9/5
64 reviews

Great buildings and decent entrance area. Elevator in need of updating.

Room

3.7/5
359 reviews

Poor A/C in new, clean, but insufficiently well-maintained rooms. Decent beds and minibars. Decent, well-sized bathrooms are very clean. Guests didn't love the furnishing or kitchenettes. Shower can be a problem.

Breakfast

3.3/5
284 reviews

Affordable, fairly tasty breakfasts.

Rated 4.3/5 based on reviews from families.

Train station is close. Fair breakfast prices.

Cleanliness

4.5/5
65 reviews

Clean hotel facilities. Clean rooms.

Vibe

4.5/5
11 reviews

Awesome vibe. Friendly atmosphere.

Location

4.5/5
147 reviews

Well-located, although unfortunately the parking isn't easy. Near city centre with great sightseeing and nearby restaurants. Close to public transport and the train.

Service

4.5/5
184 reviews

Efficient, cheerful service, particularly at the restaurant, and good reception. Valet service is ok.

Room

3.7/5
122 reviews

Spacious and tidy rooms. Beds are average, and rooms are in need of better maintenance. Large, so-so bathroom.

Amenities

3.6/5
21 reviews

Nice building.

Breakfast

3.1/5
104 reviews

Affordable, fairly tasty breakfasts.

Rated 4.1/5 based on reviews from couples.

Wonderful sightseeing. Professional service.

Location

4.6/5
48 reviews

Well-located, although unfortunately the parking isn't easy. Near to downtown with good options for sightseeing.

Service

4.5/5
49 reviews

Friendly service, especially in the restaurant.

Cleanliness

4.3/5
25 reviews

Clean rooms.

Room

3.1/5
47 reviews

Decent bathrooms and beds in average sized rooms. Clean rooms. Shower was ok. Kitchenette needs more attention.

Breakfast

3.0/5
22 reviews

Breakfast is average.

Comfort

2.5/5
31 reviews

Rooms adequately-sized and relatively comfortable but too noisy.

Rated 4.3/5 based on reviews from solo travelers.

Clean rooms. Clean.

Location

4.7/5
13 reviews

Great location.

Service

4.6/5
11 reviews

Friendly service.

Room

3.5/5
11 reviews

Room is all right.

Food

3.4/5
5 reviews

Food is all right.

Rated 4.4/5 based on reviews from business travelers.

Great room. Fantastic service.

Service

4.7/5
7 reviews

Fantastic service.

Location

4.7/5
5 reviews

Great location.

Room

3.6/5
6 reviews

Great room.

Breakfast

2.8/5
5 reviews

Breakfast is average.

Rated 4.5/5 based on reviews from all travelers.

Excellent city hotel. Close to Chicago River. Awesome rooms and service in a great location. Awesome vibe.

Location

4.8/5
114 reviews

Great location. Near city centre with great sightseeing and nearby restaurants.

Service

4.7/5
120 reviews

Friendly service and great reception.

Cleanliness

4.4/5
33 reviews

Clean hotel facilities. Clean rooms.

Vibe

4.3/5
11 reviews

Awesome vibe. Friendly atmosphere.

Amenities

4.0/5
12 reviews

Nice building.

Room

3.9/5
57 reviews

Large, clean rooms with wonderful views. Bathrooms and beds are acceptable.

Food

3.3/5
20 reviews

Acceptable food, but some dislike the sides.

Breakfast

3.0/5
87 reviews

Breakfast is average.

Rated 4.5/5 based on reviews from families.

Nice building. Awesome vibe.

Location

4.6/5
58 reviews

Great location with excellent sightseeing.

Service

4.5/5
50 reviews

Friendly service.

Cleanliness

4.3/5
14 reviews

Clean rooms.

Amenities

4.0/5
7 reviews

Nice building.

Room

3.4/5
26 reviews

Rooms are clean and decent overall with okay beds.

Breakfast

2.9/5
39 reviews

Breakfast is average.

Rated 4.1/5 based on reviews from couples.

Clean rooms. Clean.

Location

4.8/5
10 reviews

Great location.

Room

3.7/5
5 reviews

Great room.

Breakfast

2.9/5
7 reviews

Breakfast is average.

Rated 4.0/5 based on reviews from all travelers.

Excellent city hotel. Close to Chicago River. Awesome rooms and service in a great location. Awesome vibe.

Location

4.8/5
10 reviews

Great location.

Service

4.3/5
8 reviews

Fantastic service.

Room

3.6/5
8 reviews

Spacious rooms.

Comfort

3.0/5
8 reviews

Rooms are big and moderately comfortable.

Breakfast

2.7/5
13 reviews

Breakfast is average.

Rated 4.0/5 based on reviews from families.

Great room. Fantastic service.

Location

4.8/5
5 reviews

Great location.

Service

4.2/5
6 reviews

Fantastic service.

Room

3.5/5
5 reviews

Great room.

Comfort

3.0/5
5 reviews

Comfortable.

Breakfast

2.7/5
6 reviews

Breakfast is average.