4.5
Excellent

Summary of 10,503 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 4.5/5 based on reviews from all travelers.

"Excellent business hotel. Close to Harbour. Great location."

Amenities

4.2/5
1006 reviews

"Awesome terrace. Facilities are modern with a lovely conference area." Beautiful architecture.

Location

4.0/5
1269 reviews

"Great location." Near enough to the city centre, with great sightseeing, shopping, and dining. Accessible by car, but parking is costly. Adequate access to public transport.

Service

3.9/5
1395 reviews

"Service is professional and friendly." Decent management, reception, and restaurant service. Recreation staff is nice. Good shuttle service. Average bar service and housekeeping. Room service could have been improved. Hotel security can be an issue. Booking process should be better organized. Concierge service is average.

Room

3.7/5
1569 reviews

"Great room." Views are good, menus are average, and rooms are acceptably clean. Bathrooms are moderately-sized, but substandard. Poorly-maintained rooms with inadequate A/C and bad minibars. Outdated rooms with substandard TVs, kitchenettes and furnishings. Shower can be a problem.

WiFi

3.5/5
18 reviews

"Good internet service."

Food

3.0/5
417 reviews

"Dining disappointed some guests in quality and price." Menu is average, and desserts are not great. Beef dishes & steaks are all right. Bad snacks. Tasteless vegetables.

Breakfast

2.6/5
102 reviews

"Breakfast is decent but expensive."

Value

1.6/5
533 reviews

"Value for money could be better. Pricey breakfast and dining."

Rated 3.8/5 based on reviews from families.

"Great shopping. Stylish hotel."

Location

4.1/5
18 reviews

"Great location."

Amenities

4.0/5
17 reviews

"Great buildings and decent entrance area."

Vibe

3.8/5
15 reviews

"Awesome vibe. Entrance area is ok. Friendly atmosphere."

Service

3.8/5
24 reviews

"Friendly service, and reception was okay."

Room

3.0/5
29 reviews

"Views are good, menus are average, and rooms are acceptably clean."

Food

2.8/5
6 reviews

"Food is all right."

Comfort

2.6/5
5 reviews

"Beds are decent and generally comfortable."

Value

1.8/5
10 reviews

"Value for money could be better."

Rated 4.3/5 based on reviews from couples.

"Wonderful sightseeing. Professional service."

Location

4.1/5
15 reviews

"Great location."

Service

3.9/5
22 reviews

"Average reception, but good overall service."

Cleanliness

3.5/5
9 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

3.4/5
27 reviews

"Rooms are clean with great views and decent beds, but overall just okay."

Value

1.4/5
7 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from business travelers.

"Nice building. Great room."

Room

3.1/5
8 reviews

"Room is all right."

Rated 4.4/5 based on reviews from all travelers.

"Excellent business hotel. Close to Harbour. Great location."

Amenities

4.2/5
990 reviews

"Awesome terrace. Facilities are modern with a lovely conference area." Pleasant hotel grounds. Beautiful architecture. Elevator in need of updating.

Location

4.0/5
1249 reviews

"Great location." Near enough to the city centre, with great sightseeing, shopping, and dining. Accessible by car, but parking is costly. Adequate access to public transport.

Service

3.9/5
1384 reviews

"Service is professional and friendly." Decent management, reception, and restaurant service. Recreation staff is nice. Good shuttle service. Average bar service and housekeeping. Room service could have been improved. Hotel security can be an issue. Booking process should be better organized. Concierge service is average.

Room

3.7/5
1552 reviews

"Lovely rooms with pleasant views." Poorly-maintained, but clean enough rooms, and okay beds. Mediocre sized, poorly cleaned bathrooms. Poor quality TV's, furniture, and kitchenettes. Rooms needing updating with poor quality A/C and minibars. Shower can be a problem.

WiFi

3.5/5
18 reviews

"Good internet service."

Food

3.0/5
414 reviews

"Dining disappointed some guests in quality and price." Menu is average, and desserts are not great. Beef dishes & steaks are all right. Bad snacks. Tasteless vegetables.

Breakfast

2.6/5
101 reviews

"Breakfast is decent but expensive."

Value

1.6/5
525 reviews

"Value for money could be better. Pricey breakfast and dining."

Rated 3.8/5 based on reviews from families.

"Great shopping. Stylish hotel."

Location

4.2/5
15 reviews

"Great location."

Amenities

4.0/5
14 reviews

"Great buildings and decent entrance area."

Service

3.8/5
23 reviews

"Friendly service, and reception was okay."

Vibe

3.7/5
13 reviews

"Awesome vibe. Friendly atmosphere. Entrance area is ok."

Room

3.0/5
27 reviews

"Views are good, menus are average, and rooms are acceptably clean."

Food

2.8/5
5 reviews

"Food is all right."

Comfort

2.6/5
5 reviews

"Beds are decent and generally comfortable."

Value

1.8/5
10 reviews

"Value for money could be better."

Rated 4.2/5 based on reviews from couples.

"Wonderful sightseeing. Professional service."

Location

4.1/5
14 reviews

"Great location."

Service

3.9/5
22 reviews

"Average reception, but good overall service."

Cleanliness

3.5/5
9 reviews

"Good cleanliness in rooms, but so-so in the building."

Room

3.4/5
27 reviews

"Rooms are clean with great views and decent beds, but overall just okay."

Value

1.4/5
7 reviews

"Value for money could be better."

Rated 4.1/5 based on reviews from business travelers.

"Nice building. Great room."

Room

3.1/5
8 reviews

"Room is all right."

Rated 4.5/5 based on reviews from all travelers.

"Excellent business hotel. Close to Harbour. Great location."

Amenities

4.3/5
6 reviews

"Nice building."

Location

4.0/5
6 reviews

"Great location."

Service

3.9/5
6 reviews

"Fantastic service."

Room

3.4/5
6 reviews

"Room is all right."