Score distribution

131
94
17
2
7
5/5

Everything was nice and tidy. Staff was super nice and the places got pretty much everything you could ask for.

3/5

W wysokim sezonie brak leżaków przy basenie Jakość potraw na 3+ głównie kurczaki i wieprzowina. ryba bez smaku. Brak kawy z expresu na śniadaniu. Sandwich w lobby praktycznie nie do zjedzenia (suchy i bez smaku) za cenę ponad 90 kun. Dubrownik jest piękny więc plus za lokalizację

3/5
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Udobne sobe i kreveti. Veliki manjak je sto sobe u prizemlju nemaju sušilo za robu, nego kupace kostime i ručnike gosti vješaju po stolu i stolicama. Doručak je jako dobar i raznovrstan, ali se od 9 do 10h stvaraju ogromne gužve pa prifali tanjura, ne možeš dobiti hranu koju priželjkuješ i slično. Predlažem da se vrijeme doručka produži do 11h. Nadalje, krenuli smo po noći iz Rijeke i bili nadomak Dubrovnika oko 12h kad nam je stigao mail da su nam sobe spremne i da možemo preuzeti ključ jer smo napravili online check in. Planirali smo stati na neku obližnju plažu, ali kad smo primili mail, nismo. Dosli smo u hotel u 12.30h i saznali da se mail šalje automatski i da će soba ipak biti spremna tek u 14h. To nam se nije dopalo. Mail se onda treba poslati u 14h.

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Poštovana Gđo./Gđice Ć., Hvala Vam prije svega na boravku u hotelu Valamar Lacroma Dubrovnik, a i na Vašim konstruktivnim komentarima i sugestijama. Ispričavamo se za krivu informaciju koju ste pri…

Poštovana Gđo./Gđice Ć., Hvala Vam prije svega na boravku u hotelu Valamar Lacroma Dubrovnik, a i na Vašim konstruktivnim komentarima i sugestijama. Ispričavamo se za krivu informaciju koju ste primili putem maila, svakako ćemo isto istražiti s obzirom da bi navedena informacija o spremnosti sobe trebala biti točna, ali s obzirom da se radi o novom projektu Valamar Riviere, stoga hvala Vam na komentaru i kritici. Vjerujemo da ćemo imati ponovno priliku ugostiti Vas u jednom od naših hotela, a i u Lacromi ponovno. Srdačan pozdrav iz Dubrovnika, Arijan Milic Pomoćnik direktora hotela

4/5

Excellent location- beautiful large outdoor pool. Excellent breakfast. Very good beds and good sized room. Check in could have been more friendly with more info about the hotel. Lovely grounds.

1/5

The room was okay. The balcony with park view was disappointing as it was mostly hotel walls view. Air conditioning gave the room a weird smell. Toilet had trouble flushing. We enjoyed the beds and the fridge. But the gap between the two beds was annoying. Food quality was really low- we only ate at the dinner buffet once cuz we were so disappointed. Pool too small for the number of guests. Pool not deep enough. Not enough sun beds. We had weird experiences with the reception staff. Would probably not come back to this hotel. Dubrovnik as a city was amazing however, the only low point of our vacation was this hotel.