"Complaints about reception and the friendliness of staff."
"Not very comfortable, with poor beds."
"Poorly maintained and cleaned rooms." Poorly cleaned bathrooms with complaints about the beds and furniture. Shower can be a problem.
"Bathrooms and rooms are untidy." Hotel facilities could use a good clean.
"Hotel buildings could use some improvement."
"Pool should be renewed."
"Vibe is not too good."
"Wifi quality could be improved."