3.9
Good

Summary of 1,050 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 3.9/5 based on reviews from all travelers.

"Good family hotel. Close to Monroeville Mall. Located near shopping areas with easy access to parking."

Location

4.5/5
103 reviews

"Great location and easy parking." Shopping, restaurants and bars in the area are great. Close to business sites.

Service

3.9/5
223 reviews

"Friendly service, and excellent management." Service is somewhat professional, but housekeeping is subpar. Room service could have been improved. Hotel security is ok.

Breakfast

3.4/5
65 reviews

"Affordable, fairly tasty breakfasts."

Value

3.0/5
61 reviews

"Fairly good value for money. Fair breakfast prices." Normally priced food.

Amenities

2.5/5
75 reviews

"Uninspiring buildings and a so-so entrance area." Good meeting & event facilities. Elevator in need of updating.

Comfort

2.4/5
136 reviews

"Poor comfort, particularly beds, and cramped bathrooms." Large, but noisy rooms with complaints about the A/C.

Room

2.2/5
279 reviews

"Outdated, rooms with poor cleanliness and maintenance." Spacious rooms with subpar beds and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Cleanliness

2.1/5
125 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

Vibe

2.0/5
49 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish. Awesome for families. Good for business people.

WiFi

1.4/5
10 reviews

"Wifi quality could be improved."

Rated 3.6/5 based on reviews from families.

"Great shopping. Great desserts & fruits."

Location

4.7/5
11 reviews

"Great location."

Service

3.9/5
19 reviews

"Great service, especially at reception."

Breakfast

3.4/5
6 reviews

"Breakfast is average."

Value

2.9/5
7 reviews

"Fairly good value for money."

Comfort

2.4/5
16 reviews

"Uncomfortable, noisy rooms with poor beds."

Amenities

2.2/5
10 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.8/5
13 reviews

"Rooms could be cleaner."

Room

1.6/5
27 reviews

"Badly cleaned rooms and uncomfortable beds and furniture." Minibar can be a problem.

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.9/5 based on reviews from couples.

"Close to business sites. Spacious rooms."

Comfort

2.4/5
8 reviews

"More comfort would be nice."

Room

1.9/5
13 reviews

"Room needs to be improved."

Cleanliness

1.9/5
5 reviews

"Could use a good cleaning."

Rated 3.6/5 based on reviews from all travelers.

"Good family hotel. Close to Monroeville Mall. Located near shopping areas with easy access to parking."

Location

4.6/5
102 reviews

"Great location and easy parking." Shopping, restaurants and bars in the area are great. Close to business sites.

Service

3.9/5
223 reviews

"Friendly service, and excellent management." Service is somewhat professional, but housekeeping is subpar. Room service could have been improved. Hotel security is ok.

Breakfast

3.4/5
65 reviews

"Affordable, fairly tasty breakfasts."

Value

3.0/5
61 reviews

"Fairly good value for money. Fair breakfast prices." Normally priced food.

Amenities

2.5/5
75 reviews

"Uninspiring buildings and a so-so entrance area." Good meeting & event facilities. Elevator in need of updating.

Comfort

2.4/5
134 reviews

"Poor comfort, particularly beds, and cramped bathrooms." Large, but noisy rooms with complaints about the A/C.

Room

2.3/5
276 reviews

"Outdated, rooms with poor cleanliness and maintenance." Spacious rooms with subpar beds and A/C. Poorly-furnished with bad TV's, understocked minibars and unsightly kitchenettes. Small rooms and poorly cleaned bathrooms. Shower can be a problem.

Vibe

2.1/5
47 reviews

"Atmosphere is friendly but the vibe is low." Hotel could use some updating. Entrance area is ok. Hotel is relatively stylish.

Cleanliness

2.1/5
125 reviews

"Bathrooms and rooms are untidy. Moderately clean hotel facilities."

WiFi

1.6/5
9 reviews

"Wifi quality could be improved."

Rated 3.4/5 based on reviews from families.

"Great shopping."

Location

4.7/5
11 reviews

"Great location."

Service

3.9/5
19 reviews

"Great service, especially at reception."

Breakfast

3.4/5
6 reviews

"Breakfast is average."

Value

2.9/5
7 reviews

"Fairly good value for money."

Comfort

2.4/5
16 reviews

"Uncomfortable, noisy rooms with poor beds."

Amenities

2.2/5
10 reviews

"Hotel buildings could use some improvement."

Cleanliness

1.8/5
13 reviews

"Rooms could be cleaner."

Room

1.6/5
27 reviews

"Badly cleaned rooms and uncomfortable beds and furniture." Minibar can be a problem.

Vibe

1.4/5
7 reviews

"Vibe is not too good. Hotel could use some updating."

Rated 3.7/5 based on reviews from couples.

"Close to business sites. Spacious rooms."

Comfort

2.4/5
7 reviews

"More comfort would be nice."

Room

1.9/5
11 reviews

"Room needs to be improved."

Cleanliness

1.9/5
5 reviews

"Could use a good cleaning."